Good selection of appliances. Sales staff is much more knowlegable about products than big box…read morestores. They say they will match competitors prices, but in store pricing is mostly higher.

I have been a WDC customer for over 20 years. I have spent tens of thousands of dollars with them…read more They have a great selection and reasonable (although not cheap) prices. Every time my order has gone well, it has been great. However when things go bad, they go really bad. My most recent experience started on 5/28/25. I had a Newport Brass faucet that had an issue and was covered under their warranty. I was told to call Newport Brass. After contacting both WDC and Newport, it seemed like a simple process: WDC had to simply fill out some paperwork and Newport would ship me a new faucet. I was following up with WDC monthly to check on the status and was obviously lied to every time--working on it, it's on back order, my customer service team and I are handling it, it should be in next month, I'm not sure what's going on, etc.. My last exchange with WDC was on 12/14/25. Newport Brass says this isn't a big deal and they do this all the time, essentially blaming WDC for not following through with simple paperwork. It has been almost a year, I still don't have a faucet, and I've heard nothing from WDC in 4 months.

We purchased a home for our family knowing it was going to need a lot of work, and honestly the…read moreremodeling process felt overwhelming in the beginning. We met with a few contractors, but after meeting Oscar and Humberto, we felt comfortable moving forward with ODM Construction. They helped guide us through design and construction, they stayed communicative, and were patient with all the questions and decisions that come with remodeling a home. Seeing the house slowly come together has been exciting for our family, and we're happy we chose ODM Construction.

My wife and I had been wanting to update our home for quite some time, but finding the right…read moreconstruction company felt a little overwhelming. We live in Westlake Village and wanted multiple bathrooms remodeled, along with a much larger kitchen that required removing a few walls and really opening up the space. From our first consultation, ODM Construction made the whole process feel much easier. We met at our home first and later at their office to go through everything in more detail. I appreciated that we never felt rushed or pressured. They took the time to explain things, answer our questions, and make sure my wife and I were comfortable with the decisions being made. The project turned out beautifully. Our kitchen feels like a completely different space now, and both bathrooms came out better than we imagined. For such a large remodel, the process was surprisingly smooth. At 65 and retired, I really appreciated having a team I could trust with our home. ODM is family owned, professional, and genuinely made us feel taken care of from beginning to end. My wife and I are very happy we chose them.

We paid $3,000 for a design, of which 50% was supposed to be used as a credit if we went with them…read more We had sticker shock when we saw their estimate so we got 3 other bids through referrals from friends. The cabinets were 50% more and construction costs were 75% more than other bids for the same work! We obviously chose to go elsewhere but they refused to release the designs, so we basically burned $3,000 and a lot of time only to learn that they were unnecessarily expensive. When I asked them for the designs they became defensive and refused to provide them. During this process, we also ordered a bathroom vanity from them that was 50% more than what we could have purchased locally, but we liked the design and were already working with them so we proceeded. The vanity took a month longer than expected to arrive and was wrong, but at this point we couldn't wait any more because the project had been held up so much. The people we worked with were all nice but their pricing and policies are completely out of touch with the market today. I wish I could recommend them but there are so many better options.

Showcase Kitchens & Bath did a complete remodel on our master bathroom, and did a fantastic job…read more I'm thrilled with the results! I wouldn't go anywhere else to have work done. I had 3 other estimates before finding Showcase, and even know they are pricey, there were no hidden costs, as I could tell there would be with other companies. Scott West came out and was very thorough at helping me find all the materials and do the design. His integrity and expertise made it go smoothly. We had the ceiling and 2 walls removed, and added an outer wall, it was a huge undertaking. Once all the decisions were made, it was handed over to Steve Love, the project manager, who was amazing! Steve is a perfectionist, and involved in even the tiniest details. He gave me everything I wanted and more. They kept the project clean, and kept me informed at every move. They showed up everyday as promised. We did go over the completion date, but that's because I changed my mind several times, and Steve accommodated me at every level. He walks around with a small flashlight inspecting every inch of the project daily, making sure it's going correctly. Their subcontractors were all professional and highly trained. I highly recommend Showcase Kitchen and Bath, I wouldn't try to save money and just find hidden costs and headaches, these are the guys to go to!

Great service and inventory. Very helpful staff with knowledge about the products and services…read moretheir clients are performing.

Amazing customer service! The quality of their products is wonderful. We bought our bathroom…read morefacuets, Perrin & Rowe kitchen faucets, our Rohl sink, and our Toto toilet from Cole. Would highly recommend if you are looking for nicer fixtures and higher end quality.

I had the very best shopping experience shopping at WDC AGOURA on Canwood. I needed replacements…read morefor a broken washing machine, a dryer and a range top. They have great products on the floor from which to choose, and a sales team that is outstanding and helpful. I particularly want to mention Kyle Burnett whose skill set includes customer satisfaction beyond measure. He was pleasant, knowledgeable and made an extra effort to ensure he found the particular products I needed. Yesterday the appliances were installed to my great satisfaction that Kyle quickly arranged. All so exceptionally great, and I am so happy with the purchases that Kyle selected for me. Also a big thank you to Manny of MV Appliance Installers that Kyle arranged for me. https://www.instagram.com/reel/DY2kQ6-vX1X/?igsh=NTc4MTIwNjQ2YQ==

I purchased approximately $20,000 worth of appliances for my home in Hidden Hills from Universal…read moreAppliance and Kitchen Center, also known as WDC Kitchen & Bath. At the time of purchase, their salesperson strongly pushed an extended warranty from a company they work with. I trusted their recommendation and have been paying for that warranty for seven years without ever making a claim. Six months ago I finally needed the warranty to repair my Bosch washing machine. It has still not been repaired. The warranty company has done nothing but delay, make excuses, and avoid fixing the problem. A quick look at their reviews shows that many other customers have had the exact same experience. Since Universal Appliance and Kitchen Center, also known as WDC Kitchen & Bath, sells these warranties and makes a commission from them, I went back to the store expecting them to stand behind what they sell and help resolve the issue. Instead, I was treated as if I had to defend myself for asking for help. While we were explaining the situation, one of the salespeople stood there on his cell phone, clearly showing little interest or concern. If a company is willing to take commissions for selling extended warranties, it should also take responsibility when those warranties fail their customers. In this case, Universal Appliance and Kitchen Center, also known as WDC Kitchen & Bath, was happy to take the commission but offered no real support when the product and warranty they promoted failed. Living in Hidden Hills, many of my neighbors invest significant money in high-end appliances and rely on businesses to stand behind what they sell. I will absolutely be sharing this experience with my neighbors and community so they can be aware before choosing where to purchase their appliances. Because of this experience, I will not do business with Universal Appliance and Kitchen Center, also known as WDC Kitchen & Bath, again.

Once you are done purchasing & installing your kitchen cabinets, you are on your own. If you have…read morean issue with your cabinets and need repairs they don't have any repair support or referrals to help you. They suggested that maybe an installer could help me when he came back to LA in 3 months. They gave me his phone number and told to call him.

Having checked out a few Companies, we settled on using A1 for our Kitchen renovation. Olivier gave…read moreus confidence that the renovation could be completed to our satisfaction, on time and close to budget. Olivier listened to our ideas, added his own design suggestions & came up with a design that transformed our Kitchen. We also had a bespoke cabinet made for a niche in our Family room that made good use of space, & again transformed that area. As we had to complete the demo & instal within an 8 week time frame, we went for US made cabinets, which were made & installed on time & of good quality, eg solid wood & dovetail joints. We also used A1 for flooring for the complete house, again this work was coordinated & carried out at the same time as the Kitchen renovation. The trades that A1 use are professional, friendly, turn up when planned & always leave the work area clean & tidy. Our daughter, having seen the results of our renovation is now discussing her own planned kitchen renovation with Olivier. Our next project is to renovate 2 bathrooms where we will again use Olivier & his team (including obviously Beanz) again!

These are the people you want. Nobody else can compare. From the initial contact, it felt like they…read morewere there to help us achieve what we wanted and not just start hammering away. Every interaction has been above and beyond. From contacting Heather with any questions, to having Ian show up pretty much every day to check on previous days work, discuss any concerns, and talk about the next task and what is coming up. Yes. You read that right. A contractor who is consistently present and involved. The level of caring for the projects this team handles is unmatched. Through the project, they recommend things, never push things. A rarely in this field. We have used New Leaf Remodeling a total of three times. Once for a master bathroom remodel that came out incredible. Second for a quick (and easy!) kitchen counter remodel. The third time is when we had a water leak that flooded one room. We called New Leaf and he was there the very next day. (Same day was not needed because of the restoration demolition). He let us know he has his team on standby for when we got the all clear that all the water was dry in the frame. And guess what, the day after we got the all clear from restoration people, New Leaf was there to go over the room rebuild and to get started. We are already trying to think of when we can use them again.

Mine was a relatively small project (framing, drywalling, painting and installing a closing door on…read morea room that previously had a wide opening so it would match adjacent room doors and give us another bedroom. So often contractors just ignore small jobs. But, perhaps all the more reason to really appreciate how responsive and professional Ian, Heather and Victor were, getting our project done beautifully in just two days. When I next have a bigger remodeling job, I'll happily call on them again! We are in Oak Park, not Los Angeles.

Cabinet City is an amazing and professional operation that supplied us great cabinetry and provided…read moreus a superior. Excellent service. We remodeled our entire Kitchen. Fiona who planned and helped us through the design of our Kitchen. we really like it. Xi who help us a lot in terms of pricing, can't complain. That price is very reasonable if there is any problem or any issue, they will solve it immediately. Thank you Fiona again.

I've had a wonderful experience working with Lily on my white kitchen design. She is incredibly…read morefriendly, patient, and accommodating. She happily made multiple revisions without any hesitation until everything was exactly how I wanted it. Lily is very responsive, communicates clearly, and takes the time to explain every detail and design decision. I've been working with her for a couple of years now, and she has helped me with several kitchen designs. Every design has been both beautiful and highly efficient, making the best use of the available space. I highly recommend Lily to anyone looking for a talented, professional, and easy-to-work-with kitchen designer.