Amazing customer service! The quality of their products is wonderful. We bought our bathroom facuets, Perrin & Rowe kitchen faucets, our Rohl sink, and our Toto toilet from Cole. Would highly recommend if you are looking for nicer fixtures and higher end quality. read more

JC Plumbing N Things - Perrin & Rowe London faucets and accessories - Kitchen & Bath Near Me - Thousand Oaks, California

There are many reasons this place has such great reviews. First off, the service is outstanding. The staff is extremely knowledgeable and great at helping to troubleshoot plumbing issues. Next, they have parts (or can order parts) you will not find at Home Depot or similar megasized hardware stores. Finally, the quality of their products is superior. They have high end fixtures you will not find elsewhere. I highly recommend JC for all your plumbing needs! read more

Despite the positive reviews, I had a horrible experience and will not be returning. I sent one of my staff to pick up a specific toilet for commerical purposes. They offered a toilet that we didn't want. We specifically requested a different type of toilet. We made it clear that the toilet has to meet certain requirements because it is for commercial purposes. The JC Plumbing staff member (Trevor) said they didn't have it in stock. Rather, he told us to wait several days and that we could pick it when it arrived. Not a problem. After waiting a few days, I have the toilet picked up and dropped off at the bathroom site for installation. My contractor then installs the toilet. I go to inspect the work, and what do I see? The same exact toilet we said we didn't want. He already threw away the box. Now I'm stuck with the wrong toilet and it cannot be used in our commercial unit. Moral of the story - double check all their work. Make sure when you're picking up from them that you inspect everything. Don't put trust in their word, no matter how confident they seem or how much they may assure you verbally. read more

JC Plumbing N Things - They gave us the wrong toilet. We specifically asked for a different toilet. - Kitchen & Bath Near Me - Thousand Oaks, California

Best plumbing store! Also have sinks, fixtures, toilets, basically everything. Plumbers come here. If they don't have part you need, will get it. Also, every person working here is super knowledgeable & always helpful. Don't waste your time going to any other place because you'll always wind up here! read more

My Husband and I just remodeled our whole entire home - Needless to say there was a lot to get up to speed on quickly, especially in the plumbing division. Working with Tanner and his team was a true joy during this process. The family feel, genuine spirit, and knowledgable base of JC Plumbing is incomparable. We felt so supported every step of the way and walked away feeling empowered in our choices and so excited for our finished product! Tanner - thank you for your professional care, generous time, and positive support as we navigated the "rough in" journey, burnished brass finish, and all the little decisions that make a house a home. We are proudly repping JC Plumbing gear around town and sharing the good news. read more

See all

The way this business is run is seriously how all businesses should be run. I came in needing an adapter for a replacement kitchen faucet handle from a hose pull out setup because the replacement handle didn't fit the previous hookup from the hose. And my mistake for not getting this nice gentleman's name but he Felt like the owner, the way he treated me. He really took the time to try to figure out how to fix this since all I brought in was the handle itself. Tried many different things and even pulled out different hoses and handles to see how the attachment would fit or not and ultimately even recommended that I don't spend a lot of extra money to try to fix it since it was just a rental unit and simply try changing the O Ring on it. I asked to pay for it but he said it would be more trouble to ring it up and it is only $.20 I was completely floored by how nice he was and the kind of integrity that you had and doing business and actually trying to help people instead of just sell people things as he could have easily just tried to upsell me and have me buy a bunch of stuff. I live 45 minutes away and was here visiting clients for work but I would consider driving all this way just to do business with a store with this kind of integrity "It was only 2 dimes" but it made my day and it was definitely a pay it forward kind of gesture to me! read more

JC's is the best. I am not a plumber but do a lot of plumbing. I bring in my broken stuff and they get me the replacement parts I need. They have helped me a couple times to design systems for our farm sheik styles of our farm. Thanks JC read more

My plumber sent me to this store to pick out a new kitchen faucet. I don't know the first thing about such things, so I asked Trevor to help me out in understanding my options. He was extremely helpful and very patient, taking plenty of time with me and answering all my questions. I really appreciate the great service! read more

JC Plumbing N Things - Kitchen & Bath Near Me - Thousand Oaks, California

See all

Since 1996..Never have I gone into JC and they havent figured what i need.. best ever

Excellent service, done professionally and speedily. Not the cheapest but then I wanted quality work, which I received. Having them back to do even more plumbing work for me. read more

First time at JC Plumbing and will not be my last. People are very knowledgeable and friendly. Place is stocked with just about anything you want. Will definitely be going back there for our next bathroom fixtures. read more

Cole IS THE MAN!!! We recently ran into a minor plumbing issue that turned into a very expensive plumbing problem. We have a super custom master suite bath. The original installation (house came this way) was done in a hokey way which is now causing us serious expenses to repair. The original install for some reason the plumbers cut away the entire counter framing under so the fixture have nothing to "hold on to" Due to this reason we can't use standard faucets that you can buy at Lowe's or HD. We were forced to buy $900+ for two bathroom faucet fixtures . Fortunately JC had the type of fixtures we need with the extra long thread - however these are pricey. I was able to get what i wanted without compromise and we are scheduled with a reliable plumber to install next week. I highly recommend JC. They were informative , honest, got our parts in within 3-4 business days and Cole was just awesome . He answered all of our questions & gave us some really great advice . This will be our new go to for all our plumbing fixtures/hardware. read more

See all

JC Plumbing is the best! Wonderful family run business, always busy with people ordering full kitchen or bath products, or DIYers looking for an odd item. The staff is always super helpful and usually have what your looking for! We have shopped here for over 30 years, both as a General Contractor, and for our personal home. They order and deliver as promised, and back up what they sell. Thanks to Tanner, who helped us with our new master bath suite. We couldn't be happier! read more

I'm new to making my own repairs on things and required a fix on my fifth wheel's complete hose connect unit. After two stops and several calls to other RV companies, I found an RV repair company which sold me the unit with assurances from the guy and on the item package that I had the correct one for my RV make and model. I happily headed home relieved my RV drought would soon be solved. Um, not so much. Score? Me-0, trailer-1. Upon a recommendation from a trusted friend I headed back out to JC Plumbing n Things; literally around the corner from where I bought the hose connect unit and another hour+ round trip drive to solve this problem. JC Plumbing n Things softened the blow and my frustration. Not only was the staff incredibly helpful, it seemed like they actually enjoy their jobs helping people solve the pickle they've gotten into. The place was busy, the phones were ringing off the hook, but hey, I was in need of a functioning toilet in the trailer. Whatcha gonna do, right? While waiting my turn, I perused many unique and hard-to-find parts and pieces, meanwhile overhearing other customers being helped. Okay fine, I was listening in on others' convos but this gave me a good sense of the patient, nonjudgmental & great service offered here. When it was my turn, less than two minutes later I was checking out at the register with the needed adapter. They know their stuff! Score? Me-1, Trailer-1. Call it a tie, but with a working toilet and water serving other parts in the trailer, I'm totally taking the win. Thanks y'all! I'll be back. read more

Recently had a problem with a diverter valve for a bathtub so I went to JC Plumbing for help. Tanner helped me figure out the part needed and even went a bit extra to help me install the needed piece when I brought my hardware to the store. This is the reason I continue to go back to JC Plumbing. read more

Every time I have goin into JC Plumbing the service has been exceptional. The staff are polite and extremely knowledgeable. Even when I have gone in to ask a question and not to necessarily buy something they are still more than happy to help. read more

This is such a great business. They are fast, friendly, helpful, and knowledgeable. A few times I've brought in photos of my current situation and asked what I could purchase to replace, upgrade, or fix. They always know the brand and the part and give great advice. I've bought a kitchen sink, showered heads, shower handles, and more. Next on my list is a new toilet. Woo hoo! I'll definitely go back to JC Plumbing and Things for all my plumbing needs. read more

Amazing people... good honest mom and pop shop. Love giving them the business over the big corporation stores :) also they are pretty competitive with prices so no need to go elsewhere. Support your local community and come here for great service and great products :) read more

JC Plumbing is amazing and this review is well overdue. I've been shopping at JC for the past 15 years or so. In that time, I've come with various plumbing problems and each time I go, they get me what I need. What's even better is that I usually come in with just a picture and from that, they have me covered! I've always been greeted with kindness, patience and willingness to help. This is who they are, please patronize JC. We need more businesses like them. read more

My wife went here to purchase a rain shower head, rough-in valve, and wand which we needed for a bath remodel as the one we originally ordered was delayed. She was sold a Santec matte black shower kit that was $799 while I was at work. This same product can be found online for 3x LESS. I understand the need for margin and I always like to support local but this is extreme. Plus she inadvertently bought a non-rain shower head or was given the wrong box - so now we have to buy another as it is way too small and looks comical on the ceiling. Be careful and know what you're buying. read more

The place is a family owned business full of everything you could need and then some- on the expensive side so hopefully quality will last. Did have some confusion with our large order getting things left off initial pickup but very happy with our bathroom remodel read more

JC Plumbing and things is the only plumbing store around here that I know of. What I like about the store is there people are very knowledgeable especially when you need parts for plumbing problems. I would definitely recommend them. read more

Spent weeks looking for a new shower setup for our bathroom remodel that included a fixed shower head and a sidebar with a nice handheld, with the right valves/pipes, faceplate (Complete "package") We were now on a time crunch, so our contractor suggested JC Plumbing N Things in TO - 30 miles from where we live. We are glad he did and relieved that our second trip there was better than the first. Our first experience there was not the best - the individual who "helped" us was not at all welcoming and seemed to be bothered if we asked questions. We left with basic knowledge of their "shower package" and approx on what the cost would be. We tried a few other places and ended up going back to JC's 2 days later. It was very busy and Tanner was finally the one to help us out this time and was super helpful and knowledgeable. Even though we did have to compromised on the style we were originally looking for, we were able to purchase a higher quality product at a reasonable price that we are very happy with -win/win!! Quick note-we had to exchange the fixed shower head pipe connector that came in the "package" for a shorter one but they were happy to accomodate our need. Wished we known about this place earlier as they have an amazing display of excellent quality kitchen/bathroom fixtures, toilets etc., in addition to plumbing supplies. Definitely worth the second trip there and can highly recommend this place based on that. read more

Yelp 100 Challenge 74 We walked in looked around just a few minutes when Joseph asked if we needed assistance. No sooner did we explain that we were looking for bathroom faucets and accessories when he began presenting options. He showed us all types of styles and prices even pointing out the sale items. He answered all of our questions in a patient, knowledgeable manner, offering insight that we had not considered. Highly recommend JC Plumbing, they've been in town a long time. With such a high level customer service and product selection, I hope they never go away. read more

JC Plumbing N Things - Lots of choices, very nicely displayed - Kitchen & Bath Near Me - Thousand Oaks, California

See all

AAA+++ For their service, product selection and exemplary quality personne whom they employ to serve their customers. Fair and honest also come to mind. Im short on time otherwise I would write more. read more

Everything about this place is GREAT! I've been here a few times recently to purchase different items for my bathroom renovation and every single person on their sales team is friendly and helpful, they have a great selection, they stock most of their items so you don't have to wait for your item to ship and their have very competitive and fair pricing. From now on this will be the only place I go for all things plumbing!! read more

I needed something seemingly simple. A new flapper for a toilet. The plumber is hired stretched a korkey and it didn't fit quite right leading to leaking. I tried Home Depot and the staff recommended another that ended up not working. Then a recommendation from DIY hardware didn't work. Finally tried where I should have started. JC. I had a photo of the problem and they were able to look up the model. They had a thick catalogue of options and had the replacement in stock. Excellent service! read more

The best plumbing suppy parts to go to. All are friendly and very knowledgeable. I went there 3 times for parts. Each time I asked for parts, I needed to reinstall my insert dog dish. I still could not get it, my brain. I finally brought in the insert, and they were very helpful. I did lose a part, and they suggested a better part. I am so grateful for their help. They are the best plumbing supply parts ever. read more

I had a P Trap start leaking on me and the fellas at JC Plumbing N Things not only had all the parts but, they we're SUPER helpful in answering my "first timer plumber" questions. Super knowledgeable and a great place to just browse around - you'll always find something you need! THX JC Plumbing N Things :-) read more

The place has plenty of street parking and also customer parking in the back the store is well-managed andMost things are on display from all different metals.Faucets handles bathtubs etc. read more

JC Plumbing N Things - Best place for faucets - Kitchen & Bath Near Me - Thousand Oaks, California

this is a good reminder of how it used to be. For those of us that remember the family hardware store. This is the go to place for your plumbing needs supplies and products. You cannot find a better team of knowledgeable, pleasant and helpful team members. read more

Been here a couple of times over the last year. Customer service is great. Even when they are busy

I have been there a few times now and always, every time they are helpful, courteous and kind even if you are buying a $5 part.

Great show room, staff is super friendly, patient and helpful. Best part is getting support a local business.

I'd highly recommend Jess. He helped us with a shower issue - showed up on time, fixed the problem, and cost was very reasonable. Will be using him again for plumbing needs. read more

Well stocked for all plumbing needs and related finishes. Knowledgeable and friendly staff.

Rude and overpriced. They charged me $20 for a part I could buy at the DIY store for $6. The people working here are rude. They have signs hanging all over the wall threatening you that if you don't behave like an angel in their store you won't get service etc. - a real joke. This is the second time I've had a bad experience here. I won't be going back. read more

These guys are great! On my first time of replacing the bathroom p-trap and the pipes that attach to the sink, they sold me the right things and helped me big time to install it correctly. Man, they take good care of their customers. read more

Needed to replace 2 bath sinks that the big box stores didn't carry. Great selection and very helpful staff. Price seemed more than fair.

They do have the good stuff - even the smallest screw or part - and are very honest if they can't help you (meaning, you got some cheap fixtures from Home Depot or the like, and it was not a good idea). Staff is very helpful and take their time to explain what needs to be done. HIghly recommended! read more