I really wanted to love this place as I'd like a regular place to frequent for my visits…read more Unfortunately there are a number of negatives that cancel out all the positives so I'm torn. There's a nice kitchen with full size appliances, which is wonderful. The working desk area is also spacious. The check in process was seamless and there's staff friendly. Unfortunately there's a big stain on the boxspring that really creeped me out and the bolt on the door doesn't work and the little security flap is coming out of the wall (see photos). The hotel overall is dated and could use some renovation. This includes the rooms and the common areas. So I can't give them more than three stars but am hopeful that Marriott will invest in a refresh as this could be amazing.

I can't say enough good things about the employees at this Marriott! When I got to the hotel to…read morecheck in, Sam made us feel welcomed immediately. It had been a rough travel day, and he just put everything at ease. He made check in quick and easy but mostly he made us feel glad we choose this hotel. The room was nice and big. Clean and stocked with everything we needed. Breakfast was good and the coffee was delicious! Check out was easy as well. Sally was very nice. She made sure we were satisfied before we left. We will definitely stay here again!

My husband and I were visiting family from out of town and had the most amazing experience here at…read moreEmbassy suites. We came down from our room to have happy hour and the bar downstairs and had the most amazing experience with a bartender, his name was David. He knows how to make a killer martini and was extremely attentive and very entertaining. We would come back here based upon our experience with this gentleman in particular can't wait to come back to Loveland, Colorado..

This was the third Hilton I stayed at during a recent Denver business trip, and two of the three…read moreused a QR code parking system from Parking Management Company (PMC) in Nashville. Embassy Suites charges $15 per day for parking. Why this cannot simply be added to the hotel bill is beyond me. After a long day of driving, I could not get the QR code to work at check-in. A staff member suggested the hotel's concrete structure was the cause. Repeated attempts to access the system were frustrating, and the employee admitted they receive frequent complaints about it. I called the number listed under the QR code and got no answer. Frustrated, I even asked to cancel my reservation. A manager eventually stepped in and manually entered my information on a hotel computer. I also dislike having to provide personal information to a third party just to park at a hotel where I am already a paying guest. Reviewing PMC's privacy policy only increased my concerns. If Hilton continues expanding these systems, it will influence where I choose to stay in the future. Aside from the parking issue, the hotel was fine. The rooms were clean and spacious with a 1990s vibe, and the property has a bar, a small gym, and cooked food on-site.

Checked in and our room on the second floor is comfortable, but there is physical damage…read moreeverywhere. Is every room a survivor? What happened here? Thankfully the staff has been kind and helpful. The battle field is at least clean and comfortable.

My family and I arrived for check in on May 10th to be told that the room I had reserved was not…read moreavailable because they had not cleaned my room. They said I could go to their sister property at Days Inn across town though and I'd have a room there! I chose this site by Radisson as it is supposed to be a better property. They ended up "giving me someone's room that won't be here until 4am".... We got in our room and throughout the night began to see the filth and disgusting things left in the room. This room had not been cleaned in a WHILE. There was long hair in our beds, on our towels and short curly hair in the tub, shower ways, bathroom counter and on the floors. There were hair shavings also in the counter and in the sink. The pool is freezing and there are and globs of hair all over the floor in the pool room. The iron didn't work and the bathroom sink doesn't drain. The hot water in the sink didn't get hot. I DO NOT recommend this hotel. It's disgusting!

A pleasant experience after traveling across the country! We were greeted by Marcus during…read morebreakfast, informed us of all the breakfast options and was incredibly attentive and helpful! Also, the maple sausages were good!

There were NO CURTAINS in our east facing room. At 6:00 am we were awakened by the blasting sun…read more Yawn

Stayed at Motel 9 7/5/24 the night before a Med appointment at UC Health. Greeted by Mario at the…read morefront desk. I had no reservation and the place was packed but he found me a room at $65 total. Room was spotless. AC was already turned on as was ice box on a hot day. Bathroom was spotless, absolutely spotless. TV was good size and had a huge number of channels. Carpet was unstained and clean. Parking well lit and covered by security cameras as are all hallways. Could not have asked for more. Had dinner immediately next door at a Mex Food Restaurant. Great food and very cheerful wait staff providing outstanding service. Marg's were superb as were the tequila shots and the flan. There is also a Dennys within a 3 min walk. You'll not find Motel 9's equal in Ft Collins.

The worst customer service EVER. The lady that's at the front desk is the worst person to speak…read morewith. Always rude please don't waste your money at this place

This little bnb is a 5 star hotel quality joint. They prepared us a delicious smoked ribs and corn…read moreon the cob dinner. The amenities were top notch-the bedroom had everything we needed, they even offered us free ppv! The bathroom had a nice large tub and they were happy to let us bring our dogs...they even played with them! If you are in the area, make it a point to stay here.