Eli helped us out with installing 2 smart locks and 2 regular locks on our doors in our new home --…read morewas incredibly prompt, kind, helpful and wanted to impart knowledge us about our very cool, very ancient doors! Would strongly recommend him. All-in cost was very reasonable, and we're super happy we had professional to help us with our unique doors and to ensure we had consistent keying.

We called Eli for advice on an old door locl/knob that has broken multiple times over the last few…read moreyears. Another locksmith has replaced the lock multiple times, but they just end up failing. Eli reviewed our images and listened to the history, and offered multiple, honest solutions to our situation. We are going to replace the door, so didn't need his services but he will be our go to locksmith for any needs in the future. 100% recommend!

I had lost my car keys. Contacted dealerships, but there was a long wait, they wanted me to tow the…read morecar there and the cost was triple of what SherlockLock quoted me. I specifically looked up for Toyota certified locksmiths. SherlockLock drove to me in snow -- they were prompt, accommodating, great communicators. They did a great job. I have the key that works and can access my car again! I am so grateful to Luis and Rick! Excellent work! Thank you.

Honestly, they are really horrible with communication. I called a week ago and set up a time to…read morehave them come to do a remote on my vehicle. The day comes, and I don't hear anything from the guy I spoke to, so I messaged him at the time he was supposed to be there, to which I got back, " I can't make it, sorry. I'm stuck. With kids, sorry." I took the time off from work to meet him and didn't even get the respect of communicating he couldn't make it beforehand. The only reason I got a response was because I reached out to him. I tried communicating multiple times and was left unread. So I called again, and the woman took down my information again and said that the tech would get in touch with me. Shocker, no one ever did. I reached out to the original guy in hopes he was the one, as I really need to get this remote. He said, "I'll do it." Perfect, great. Day comes, and I messaged him in the morning to verify before I left work early again. He sent me someone else's name and number of the tech that would be doing it. So I reached out to the new guy and verified he could be there for 3 p.m. He said he could, and he actually showed up early, which I felt bad because I wasn't home right when he got there, but even he said I should have gotten a discount for making me wait so long to have this service done, but they weren't having that. I get life comes up, but lack of professionalism and courtesy is unacceptable. Being left unread and ignored for days when I was asking to have a service they provide done is just wrong. Luis was prompt and super fast, but the rest of the experience with this company was unprofessional and lacking basic human courtesy. To update my review, they had Luis messaging me to remove my review because he was worried they would fire him for a bad review, even though I specifically mentioned him being the only good part of this experience. I told him that I was going to leave my review as it wasn't against him; it was against the company for their poor handling of my situation and their lack of professionalism. I said if they would like to call me to talk to me about it, that would be completely fine. Well, they did, and the man I originally spoke with kept telling me I should remove my review because, "things happen" and I should understand. When I told him that Luis was the only good part of the interaction and that my review would remain up, he became aggressive and said, "I hope you get what is coming to you." I have never in my life had a company be so unprofessional and not only not try to fix the issue but bully me into removing my review, then take it out on the employee who actually did their job correctly. Luis had messaged me to tell me that they laid him off from the company due to bad performance. 1- That is absolutely ridiculous as he was the ONLY good part of this entire situation. 2- It is absolutely absurd to have an employee messaging a customer to have reviews taken down or changed. Have a better business practice, and you won't receive bad reviews. They should be absolutely ashamed of themselves to retaliate against a good employee for their poor business practices and unprofessionalism.

I have used Kenny's Lock for years as they are reliable, cost effective and knowledgable! Shout to…read moreto Jose and Joe for fantasic service!

Kenny's Locksmiths is fabulous. I attempted to give my original front door a makeover and pulled…read moreapart the locking system. After destroying most of the lock it was clear that this was not an ordinary lock and that I was in over my head. The door was original to the house (circa1928) and the lock was original to the door and almost irreplaceable. No standard lock would fit the door. Called Kenny's and they sent Liam out that day! He reviewed the situation, which was dire because I had no front door lock. The problem was that the original lock was so old and hard to find that it would be very expensive to replace. Liam was great! He made sure that I had a secure deadbolt on the door temporarily while he took the antique lock with him to figure out "the puzzle". Three days later he came back and had rebuilt the lock with other parts. Installed within a few minutes - with new brass fittings (which was my original intent) and everything works wonderful. I can't say enough about their customer service and the reasonable pricing. Very grateful to Liam for his perseverance and attention to detail. Highly recommend Kenny's Locksmith!

Bulent was upfront on his pricing, communicative, fast and did exactly what he said he was going to…read moredo. We would work with him again.

Needed a car key replaced last minute on a weekend. Called around and they were the only ones who…read morecould come out same day. He had the right equipment with him to cut and program the key on site, no need to tow the car anywhere.

Great fast service - fixed door lock late at night. Responded immediately and arrived within 30 min.read more

Alex was wonderful and quick! Asked for my ID to ensure that it was my apartment. Would recommend!read more

This business is A+ and wildly exceeded my expectations. They were prompt, courteous, highly…read moreskilled and did a professional job. I would be more than happy to use this vendor again and recommend them without reservation. They have a very honest employee onsite who was respectful and completed this job very efficiently. It's hard to find businesses like these in 2024 and I'm glad they delivered.

From the owner: Our team is committed to your safety and security, offering services to install, repair, or replace…read morelocks to secure your premises. Choose Picky Locksmith for dependable and professional locksmith services any time of the day, all year round.

Trying to give a local small business a chance and to get bad service is discouraging. They hung…read moreup on me multiple times. They suddenly responded and sent as gentleman who does not state the prices. I made it clear that it was not an emergency call and that he could come back tomorrow. I was charged almost $900 for 2 cheap locks. I called to get a detailed invoice for services and haven't gotten a response. BUYER BEWARE

Called to get locks re-keyed, and change the lock on my aluminum mailbox. I thought the office was…read moredown the street from me, as they have a Dorchester address on website. Was assured the cost was $29.00 for service call, and $25-$55 for locks. I made it clear I wanted a regular appt., no hidden fees, emergency, night appointment, weekend apt costs, etc. The gentleman came from Brighton, and seemed confused about the Dorchester office listed on site. He started throwing all kinds of crazy pricing at me. I thought it was $29.00 for service? That is just to show up he said. I was alone, in the house, with my 2 kids. I did not want to argue, so I asked just to have my aluminum lock on my mailbox changed ($5.00 lock). He charged me $156.00 for this! What was I suppose to do - I felt like I had to pay him, I really had no choice - I did not know this man, and he came in a regular car, not even a company van. Please, please, do not use this service, $156.00 for a $5.00 lock. I have the receipt if no one believes me. I feel so embarrassed I was so duped!

Forgot my key inside my place, googled a locksmith in my area - multiple numbers and location came…read moreup but this place gave me an exact price for the services that they provide ( contrary to the other places I had contacted). Unfortunately, got lost on his way to my place, I was upset because I was waiting 1 hr at this point when I was initially told they would be there 30 mins. We agreed on a discounted price. And when he got to my place, he was very polite, apologizing for the delay, opened the in a timely fashion. Would recommend this locksmith. Professional business!

Le is very professional and gets the job done! We were having major issues with our door. He…read morearrived on time and solved the issue within an hour. He communicates kindly & professionally. I would highly recommend!

They provide excellent high quality service always. I was going through tough times, but they were…read moreunderstanding and didn't turn me away. I can not recommend these guys enough. Stand up gentleman without a doubt that provide amazing services

Had an issue with a listing I was selling and I was out of country. They answered quick, took care…read moreof it, documented it, same day highly recommend.