Went here to get a new set of apartment keys I had lost. Home Depot wasn't able to identify or copy my key. Showed up here and the woman identified the key and helped me within minutes. Definitely the place to go in the Boston area with great prices and service. Extra points for the friendliest of cats! read more

Broadway Lock - Keys & Locksmiths Near Me - South Boston, Massachusetts

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Simply the best in Boston. They truly care about what the customer needs. Honest and sincere. I showed an interest in how locks work and how the keys are structured. I received encouragement, advice and help from everyone behind the counter, including their awesome feline 'Luigi'. I wouldn't trust our access security to anyone but Broadway Lock of South Boston. read more

Broadway Lock never disappoints. They're a family run business in Southie for decades. I always know who to call when I need them.

Came out to Southie from Boston to get key duplicates and so glad I did - this was the best place to do it! The best, kindest locksmiths. Great prices, great service, 10/10. read more

Great service. I couldn't find the rear type of my key for the duplicate long time. I was happy to find that Lock Co. And I was impressed with 100+ years of history. read more

Broadway Lock - 100+ years in service Amazing choice for key copy duplicate - Keys & Locksmiths Near Me - South Boston, Massachusetts

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Patty and Bob are amazing! Many thanks for helping me so quickly with my lock problem. These folks are always very helpful when you need their help. A great local resource run by neighborhood folks. They are not only talented locksmiths they are knowledgeable and very helpful. I will always recommend them to friends and family that need services for locks and keys. Thanks again read more

Patty was extremely helpful and resourceful with trying to help me with a broken lock that was discontinued. When someone goes the extra distance to research information (without asking) to look at viable options, translates to exceptional customer service. I can't say enough great things about Patty after speaking with her and exchanging many text messages. read more

Nice place; down-to-earth. Friendly woman locksmith and sweet cat. Fair prices too. Our go-to!

Pat is absolutely phenomenal!!! Her knowledge of locks to keep your items safe is astonishing. Thank you, Broadway Lock for your exceptional help! You solved my problem with ease and a smile! I support local businesses, and I hope Broadway lock is here for another century and more! Amazing value for what Broadway lock does and their knowledge! "The wise man locketh up his house & keepers his goods safe, while the foolish man sayeth 'locks are only for honest people,' until a thief cometh & stealerh his wealth." - Maestranzi 12:58 read more

Truly amazing service from this family-owned business! I am so happy I found them. I went into the shop, picked out the deadbolt I wanted, and they installed it less than 48 hours later. Super clean work, efficient, fast, and really fair pricing. Will 100% go back to them for any other projects in the future! read more

The best. Incredible service - got two keys duplicated in less than 2 minutes. Great shop!

I like this place I've been going there for over a year. Patty lady who works there always very kind and helpful. Duplicates are ridiculously cheap. Service are always very helpful and friendly with all questions. They also work on holiday. If something is wrong they always try to do their best to replace wrong piece or fix it. Great ! read more

I needed to repair some locks on my apartment, and had no idea where to start. My first call went out to Broadway Lock where I spoke to Patty. She was kind, knowledgeable, and spoke plainly about my options for changing or updating my locks. However their store is not convenient for me, and I wanted to actually be able to see the physical locks before committing to them. So I called around to a few other places, and got similar information. I even stopped by a few lock smiths to get some hands on experience, and learn to tell the difference between a mortice, dead bolt or knob lock. It is all really quite interesting. You never think much about locks until you have to until they fail one day. Then you become very interested in what they do, how they are made, and what your options are. Broadway Lock was the most responsive, and helpful though, so I decided to give them a shot. I scheduled the job, and waited. Rob showed up right on time to change my locks. All of my neighbors knew him, because every one has used Broadway Lock at some point. I pointed him to the doors I needed to rekey, and he went about his business. He was so fast and efficient that it feels like he barely started when he was already telling me that he was done. With brand new keys in hand, I tried out the locks, and they worked perfectly. Broadway Lock also makes it extremely easy to pay by credit card, so I gave him my card information, and that was that. Dealing with any service professional can be tough. They may not show up on time. They may not take your calls. They may do a bad job, and it is impossible to tell in advance whether you will have any of these problems. I can say confidently that Broadway Lock had none of those problems. They do what they do, they do it extremely well, on time, and at a reasonably price. What more can you ask for? In the wild west of hiring the skilled trades, Broadway Lock is a name you can trust. read more

Immediate help, genuine care, expert knowledge...all done honestly. I can't recommend Broadway Lock enough. My apartment deadbolt had fallen out, and i expected to have to pay for on site service, if not also pressured into buying a new lock. Instead, when I called Broadway, Patty asked me to email her some photos, and promptly replied that she could walk me thru fixing it myself over the phone, without a costly service call. She clearly has expert knowledge, and is kind and honest enough to spend her own time helping me while other Locksmiths would have likely eagerly taken this on as an easy job they could bill me for. I love Patty and Broadway Lock! read more

Rob is a great guy. He was real quick and professional with lock changes. They make great keys... in the years i've been moving around Southie i've tried going to home depot for keys and they NEVER work.... one guy even confessed that HD only makes keys as a coutesy and doesnt care enough to sharpen the dies they use to cut the keys.... so if you need a key made head down to these guys! read more

The word is generations....My Grandmother and my Mother only used Broadway Lock Co. for their keys and locks. So I guess you could say that I have been visiting them for their services since I was a child. Coul think of no other place to go for honesty and trustowrhtyness. read more

Look no further! By far and away, the best locksmiths I've ever used. Their keys work every time. They replaced a stuck lock in my business in a hurry because I literally could not open the door. The Best! read more

Patty and Rob, Cannot thank you both for helping me with a slider lock. I had three other locksmith's come out and NONE could solve my problem. Patty researched the situation and Rob came out and installed the new lock. My family owned a building in So.Boston for over 100 years. Over that period of time we dealt with Patty's Dad. He was an excellent locksmith. Now, the touch is carried to Patty and Rob. They are the BEST in the business. Their knowledge, professionalism and workmanship has no rival. They believe in customer satisfaction! Irene D read more

This is now the second time they have failed to make a copy of my key that works in my door. Keep in mind that Home Depot has successfully made copies of this key. read more

They are always great! I would not go anywhere else! They took care of everything and were quick and helpful. First time customer and I will be back. Luigi the cat likes treats from the safe!!! read more

I needed copies of a house key and there was no wait time and cheap, fast, friendly service I highly recommend Broadway lock read more

They do great work, and seem genuinely interested in the locksmith trade. They will try and figure out what is wrong with something, like any person who uses "-smith" in their title should. read more

These guys are the best - I have used them often and they always go the extra mile for you. If you have a lock and you need it keyed, they can do it no problem. If you need to get into a lock that you do not have a key for, look no further. I can now get into any place I want, bar, store, house, even disable the alarm no problem. hahaha read more

Can't rave enough about this place. Pat is extremely helpful...walked me through the whole process. Definitely going back, they were awesome. Thanks Pat! Amy read more

If it only takes 1.16 minutes to make a copy of a key, how come Lowe's, et al, always tell me to come back in an hour? Does Broadway Lock have a black-market-super-powered-key-cutter? Do the blue smocks slow down the Lowe's employees? I may never know the answers to these questions, but I do know that if I want a key copied in 1 minute, for $1, I'm going to Broadway Lock. If I want a 2x4, I guess I'll go to Lowe's (unless of course Broadway Lock has some hidden in the back...) read more

Called this service at 7pm one night after discovering that my gf locked me out. Rob showed up within 15 minutes, set very clear expectations on pricing and spent about 5 minutes working on 2 locks. Very professional service which I hope I won't have to use again, but which I sincerely recommend to anyone in need of a locksmith. read more

Great people! Incredibly honest. Will definitely be back for any future needs. They've been around for a long time so they know what they're doing over here read more

Fast, convenient, affordable. Run by a nice family that's been there forever. Just the kind of local business that's great to support. Skip the box stores and head here to get keys made, for door locks or padlocks/combination locks. read more

Super helpful. The person I dealt with twice now has taken a lot of time to try to help me in a tough situation. I've spoken with a lot of locksmiths who just said "no" and wouldn't explain why, but these guys have dedicated some time and really gone above and beyond to try to help. They weren't able to fix my situation, but I know it's a tough spot. I lost the only key for my Honda scooter, and I don't have codes or anything to try to replace them. read more

tired of having to stand around the key cutting machine at home depot for 10 minutes trying to get someone to copy for you. Then it's worse when you get home to find that they key doesn't work. You will not have that problem here. The people here are genuinely masters of their craft. they know what they're talking about and they know how to provide good customer service. You will not be disappointed here for all your lock/ key needs. read more

You are truly a gem in this city. Best of luck to you, keep up the excellent expertise. Thank you for your utmost professional service.

Unbelievable service and expertise! I was helped through a tough situation where my keys didn't work well because they were copies of copies of copies and I was having a hard time getting new keys to work at all. Patti took the time to help get to the root of the problem. Broadway Lock Co will always get my services from here on out! read more

I will be returning here for any lock/key needs in the future, without hesitation. This place was incredibly helpful, fast, and knowledgeable. read more

It's 5:30pm, and I need to copy a key. Most locksmiths close at 5pm. After sorting through tons of scam locksmiths on Yelp, I find this place in Southie, which seems to be the only legitimate locksmith near downtown that is open at 5:30pm. I call, note that they close at 6pm and ask pretty please can I get a key copied if I hustle over there on the Red Line. The woman on the phone says sure, and to call if I'm running late. I squeeze into Red Line rush hour traffic and briskly walk down snowy Broadway about 10 minutes to get to the shop. The woman behind the counter is on the phone and keeps talking for 5 minutes, but I don't care because a cat comes up and is really affectionate with me. I present my simple house key to the storekeeper. 10 seconds later, bam, there's a copy. She says it's something like $1.97. I am gobsmacked and feel like that's ridiculously cheap - the locksmith downtown is around $3.50. I give her $5 and tell her to keep the change as thanks for saving my hide. They have been around for over 90 years and seem very friendly. If you need something done after 5pm near Southie/downtown, they are the best option. read more

I needed a lock fixed, I called Patty and probably annoyed her with how many times I called back( communicating with my dad about getting it fixed), but she was patient every time and communicated very well as to when the lock would get fixed and that she had to order a kit for it. Super nice lady!!! Rob the locksmith was very pleasant as well. This company is the best!! Being that this was the first time I used them and the experience was that great I will ONLY recommend them. read more

What a blessing to have such a professional, friendly and responsive business in the neighborhood! We've used them for years and always had responsive, quick service. We were recently on vacation when our cat sitter had a problem with our lock. Broadway was willing to lend a hand, on a short notice, on a weekend, to solve the problem. Having such a gem of a family owned business makes living in the city, with all its challenges, a joy. read more

We were locked out of our condo and they were right on time, professional and a great price. Also didn't wreck the lock in the process which is a bonus. 100% recommend them read more

Bob from Broadway Lock does magic with Antique doors and locks. He was able to install a new Yale Lock and at the same time fix the damage done by previously poorly installed locks. He was also able to re-key my locks to the same key, so I did not need a different key for the front, rear and side door. read more

The Best locksmiths around !! A family business that has been around a LONG time. Very honest and great prices, You will never find a better locksmith, I have been walking by this store for over 50 years !! There is no reason to go anywhere else, they can do it all, you will not be disappointed !! read more

Follow the advice of other Yelpers: DO NOT get keys cut at Home Depot; you will be annoyed to discover they do not work when you get home. I learned this lesson the hard way. Thankfully, Broadway Lock was just around the corner. They promptly greeted me and were able to cut three keys for $5.00. It took no more than 5 minutes, and I got to pet their sweet cats while I waited. And the best part: the keys actually work! This will be my go-to key place from now on. read more