Always fantastic! A very competent and helpful staff and highly skilful and empathic vets. I have been using both Dr. Hack and Dr. Gurley for many years and wouldn't take my pets anywhere else. read more

Our dog is our kid and we expect great treatment for him; we found that here. The vets are down to earth and clearly good with animals. They kept us pretty well informed about what was going on when our dog was having stomach issues. And the regular check ups always went well. We took our dog here for over a year and would still be there if we hadn't moved to the north bay. We'll be stopping by to say hello when we are in the area! read more

Not a very clean or efficient office and they're definitely prepared to run countless tests and bill you lots. Rather friendly and they have been great enrolling my menagerie. I've missed a few calls from them because they have blocked numbers. read more

Love the new cat clinic! Quiet, fast service, conscientious techs and staff and Dr. Hack is great. I feel like my kitty babies are in good hands with him. read more

Dr. Hack is an excellent vet, top notch in every way, can't go wrong.

Five stars, but this is one of the few Yelps I'll probably ever write where 5 just isn't enough. Dr. Hack is one of the kindest men I've ever met, and I felt like he treated my cats like he might his own. Several years ago, my first cat developed a neurological disorder, and Dr. Hack spent over a year trying treatments with me to help address it, even going so far as to talk with a specialist at UC Davis about the issue. I know he's not around the office as much lately, but he was the first vet I ever *really* trusted and we miss him. I am, however, happy as we've gotten to know Dr. Gurley and Dr. Bentley better, and feel their care is just as good. We never walk away feeling like something wasn't explained or that we were rushed. Here's a great example of their thoughtful care: on my most recent visit, my maine coon had a scratch on his cornea and after the initial exam, the Dr. came back into the check-up room and told me "we've already called an eye specialist we trust and set you up an appointment in a couple of hours - you can reschedule it if you can't go, but we got them to squeeze you in, if you can make it". Not only was the specialist recommendation impeccable, but the Codornices' staff's professionalism was as well: I showed up for the specialist 3 hours later, and all the records had been faxed over already, everybody knew why I was there and what was going on -- took my panic level down a thousand notches. My only wish is that it was easier to make a short notice "I'm not sure if this is an emergency, but what if it is.." kind of appointment, but I know it's the huge number of reviews like this one that pull them even more clients and makes it harder. Oh well. For roughly 10 years we've been bringing out cats to Codornices, I'm sure we'll still be bringing them (and new ones) in for the next 10 ... so, 10 stars. read more

Absolutely the best care, the best service, and the kindest vets and personnel anywhere. Also the best treats! They were wonderful with my good old dog, Yogi--got him an extra year of pain-free, happy life--and are stellar at caring for my current pup, Miss Peanut. I love Codornices! read more

Great vet. Our cat has chronic kidney problems and they've been very helpful and supportive, even suggesting ways to make her treatments more affordable. I've met with each of the doctors at some point, and they are all great. I especially like Dr. Gurley and Dr. Hack. It can be hectic and hard to schedule an appointment, but that's just because they're good. Nice little community in the waiting room, too. I've gotten good advice from the reception staff and even other clients. read more

Codornices Rocks! This review is long overdue. Drs. Hack and Grant are two of the Bay Area's best. They are not only very thoughtful in their approach to canine medicine; but also have the best bedside manners ever. Whenever our pups aren't feeling well, off to Codornices we go... always very satisfied with the special care we receive from this office. The front desk staff deserves a special 'shout out'. These folks make the magic happen. This office is very popular and there's usually a small wait as everyone is real busy with phones ringing, customers getting discharge orders and prescriptions filled... But once it's you turn at the front desk, this fine crew takes care of you. And they take care of the sick pup too with a liver treat :-) The Bay Area is very fortunate to have such a great vet clinic. It's a special place and I hope the Drs. and staff are around for a long time to come. Thank you Codornices! read more

It is well worth the drive from Napa to see Dr Grant and his team. The are kind, compassionate and very knowledgeable. I would highly recommend them! read more

My cat is very stressed every time we need to go to a vet and so am I by association. I am very happy to have found your clinic with gentle care and understanding of the pet's needs. There was a great vibe from the start. Clean altho a small space that is friendly and accommodative. Efficient scheduling and flow of furry patients so that we didn't need to wait and stress out even more. No smell, at list to my underdeveloped human sense. Thank you for the empathetic care! We will be back :) read more

Not a good experience, and we really tried. We went back again and again, putting our trust in their judgement. In the end, it is seems all about money for them, and not at all about what is good for the animals. One time we really liked our veterinarian and sure enough, she was gone when we came back. The latest experience with Dr. Gurley was very unfortunate; her advise was plain wrong, the charges were unreasonable and inconsistent with what was actually done. Strongly advise to go elsewhere. read more

In all my years using Yelp, this is only the second time I have been compelled enough to post a review. I don't understand the good reviews this place has. I went in for my second visit today with my dog who had become ill. The people at the front desk, especially the middled aged man, act as if you are coming to get your car fixed. They don't greet your animal, act as if they particularly like them, or give you so much as a smile. It is pure business. I was hoping they would agree to see my dog on a walk in basis. They shot me down, which I understand, however, it was the lack of sensitivity that they showed. I had to insist with the front desk guy that he check with the vet before he sent me on my way, which he did very grudgingly. This place is a run down animal hospital stuck in a 50's design with a 50's mentality. It looks like it is still in the exact same condition as when it was opened. It is crammed, old, and uncomfortable. The vet I met with the first time was at most adequate. Just down the street a beautiful Banfield Hospital opened up. Now, I know this is corporate, and I prefer to do business with the local businesses to, but where the local shop has become sour or complacent, I'll go with the corp. Banfield could not see me either but the lady there was kind, compassionate, and she checked with the vet before I even had to ask. She scheduled me for a Sunday morning when Codornices is not even open. At Banfield, which is a modern beautiful wide open hospital with nice furniture and a kids play area, the vet came out to the waiting room with a huge smile. The front desk women acted as if my dogs sickness was the saddest thing they had ever seen and endeavored to cheer my dog up. I was treated with royalty rather than a as a nuisance as Cordornices treated me. Now, if Codornices is all that there is in the area, I understand, but given that a quarter mile down the street there is a beautiful animal hospital open seven days a week, it seems like a no brainer to me. read more

I was there with my German Shepherd mix. The Vet himself seemed o.k., although I cannot really judge since my dog only came for routine check-ups and vaccinations. However, the front desk is the worst ever. They couldn't even give me a clear answer when I asked whether the Clinic is USDA endorsed. After I bugged them with this apparently uncomfortable question, they just put me on hold for an indefinite amount of time and didn't pick up the phone any more. So, it is virtually impossible to get an appointment at this vet. Also when I was there the first time. The front desk personal was extremely unhelpful when I had to fill out the paper work. They are plainly rude. read more

We won't go back to Codornices Vet. Hurry Up and Wait! We arrived early to complete paperwork and waited 15 minutes in a busy cramped waiting room. The administrative staff were not pleasant - one woman was particularly short and rude. Once we did get into the exam we waited for 15 minutes before we were seen. During this time the staff kept walking through the exam room (5 times) to get to another room - each time the sliding doors would open and close x2. This creates a lot of stress for an animal who doesn't like to go the vet. After the exam, which was concluded in the waiting room, I had to wait 10 minutes to pay and get drugs. The clinic is expensive too. Nope, we won't go back. On the up side, Gurley was great - she was professional and personable. So was the tech staff assistant. read more

Short wait in the waiting room, but left to languish forever in cramped exam room. Vet spent almost no time with us before almost offhandedly prescribing expensive medications. read more

We have been bringing our cats to Codornices for over 20 years. We have always been happy with the care they have received. We particularly appreciate the kind and thoughtful care Dr. Gurley has recently given our elderly cat and her willingness to communicate by Email because I am deaf. I would also like to commend Eric for his prompt and helpful response, including at times when the office has been closed. MW read more

The people at Cordonices are wonderful, especially the doctors and techs. Knowledgeable, friendly, and above all caring - willing to listen and willing to explain. Very happy with the care and concern they show my cat. Do be aware they often run late - last time I was seen 30 minutes after arriving on time for my appointment, and I'd driven like a maniac from a temp job in San Rafael to get there on time after stopping at home to pick up kitty. read more

Great clinic, responsible, responsive and detail oriented. We came to this clinic having had a bad experience with another clinic in the midst of our dog being diagnosed with cancer. We have been extremely pleased with the care our dog has received from Codornices Clinic. It's made a huge difference in our dog's quality of life. We were greatly relieved to find this clinic. read more

These are the nicest most humane veterinarians bar none in the world. I couldn't enumerate Dr.Hacks many kindnesses and I am sure he wouldn't want me to but these are people that not only take great care of your pets but are humane to people regardless of background. So if your looking for an elitist bunch of phony's this is the wrong place for you. But if your looking for the kindest pro's in the bay area you are at the right place. I truly love these people, they are the toppermost of the poppermost as John Lennon would say. read more

Too bad there is no option to give this place 'zero' stars. Biggest complaint: the doctor does not bring forth discussion of comfort care. The vet seems more interested in making money, and not the comfort of pets nor the problems of the family suffering with a sick pet. As health advisors, this vet fails to 'see' what is best. If a pet is 'very old', in poor health and greatly suffering, and for a very long time, instead of advising on the 'next appointment' and next 'magical pill' to help keep a pet alive, focus on ways to help the pet transition to comfort care. Your lack of actions only cause more suffering for all involved. Just as it is the responsibility of a doctor taking care of a 100 year old suffering human being, it should be your responsibility to raise the issue of comfort care with pet owners, not the other way around only. In talking to other friends with pets, who visit other veterinarians, the doctors bring up this issue with the owners. This place is an outlier. read more

Dr. Grant is the most amazing vet of all time. First! He does house calls (if you have cat that refuses to get into a carrier, this is a god send!) Second, his knowledge and expertise is amazing. I highly recommend him. Sometimes the office is a bit busy and you might have a bit of a wait, but hey, having this many clients speaks to their expertise. read more

I've been bringing mostly cats, but other animals at times as well, to Codornices since 1979. I LOVE this place. I call Dr. Hack--the "kitties' quack"--but he is no quack! Dr. Hack is a superb veterinarian. Whenever I have had to bring a sick cat into Codornices, I have felt my whole being relax the minute I walk through the doors of the office. I know my animals will get the very best care possible. I am so grateful for many years of expert and compassionate care from Dr. Hack, all the vets who have worked with him ( I really miss Doctor Mary Allen!), the techs and the front desk staff. read more

Very welcoming staff. Thorough exam and good advice. Very happy to have a same day appointment. I would recommend Codornices.

great Vets, as others have said. Front office staff needs serious training, as others also have said. I think, they could also benefit greatly from some way to email your doctor and get some opinions without having to come in and waste their and your time. Cause you call up with a problem and you just don't get any information without an appointment which as others have said, takes way too long. Yes, expensive, but I'll still go because of the great vets I guess. read more

At first I had a very good experience, they were very nice about letting me break up payment and very sympathetic to my cats. In the long run however, they were very rude and over priced. They let me break up payments but now it's two weeks after the first check should have cleared and they still have not deposited the check. I was told to just keep the full amount owed in my checking account until all the checks had cleared. Um hello. Kind of the reason I broke up payment in the first place. She them went on to tell me that she couldn't deposit my checks on Monday cause they were dated for Monday....???when I told her that didn't make sense (why could you not deposit a check on the day it is dated?) she became very rude and defensive telling me that it was my problem and not her's and that in ten years no one had ever complained to her about anything. Which seems a stretch, even if she was the nicest person in the world, which certainly was not the case. Long story short, avoid Codonices. Rude, and they don't seem particularly eager to keep the clients they do have. read more

To be fair - this review is strictly the customer service/front desk person. I called to see about becoming a new client & mentioned I have been to two other vets I was unhappy with. I was immediately asked (in a dry uninterested tone) for my address, name, phone number...I finally interrupted to say that I was a little uncomfortable giving all this personal information without being asked my pets name, type of animal, their health concern let alone being told anything about their office. nadda. Her reply was equally curt and uninterested (but now with more attitude) - " well, I was just gonna take all your information first, then take your pets information - you are just calling for an appointment.". Thanks but no thanks. I'll find someone who treats me like a human when I call. read more

Codornices Veterinary Clinic saved my dog's life. Twice! I am eternally grateful for their thorough and attentive care.

Cordornices vets and staff are conscientious, caring and good at their jobs. I always feel as if my pet is getting very thorough care. Along with routine vet care, I had to do some dental work for my dog, and their estimate range was far below another one I got. Despite the fact they had to do many more extractions than anticipated, they stayed within the estimate, which was much appreciated! Be aware: this is a VERY BUSY PRACTICE, and so getting through on the phone, being in the waiting room can require some patience. But overall, if you feel like your pet is getting well taken care of, it is probably worth the wait. read more

My husband and I have been bringing our Rotties in to Codornices for years and have been very satisfied with their service. We especially appreciate Dr Grant who is a shining example of what veterinary dedication and excellence looks like. Thank you Dr Grant and Codornices for everything that you do for our beloved pets!!! read more

Not happy with this clinic. Every time I went in, my pets (dog and three cats) were seen by different doctors. I took my dog in with some symptoms and they said he might have Lyme disease. I tried to follow up with them and never got a call back. I went in and the reception people looked up the records and got him put on an antibiotic for a time, which didn't change his behavior. I ended up taking Hugo to Davis and had the entire blood panel work and everything done again and it cost me twice as much. Davis gave different results from the blood work, told me that he was in good shape for his age and gave some pills to help with his arthritis pain, after which he was very much improved. Unfortunately, he was about 15 years old and succumbed to age just a few weeks ago. I wrote to Codornices and told them I wouldn't come back and said why and they continued to send me reminders to make appointments and never responded to my letter. Also, Dr. Gurley, who seemed nice and professional, apparently works there only part time and is very difficult to reach. read more

nice staff and wonderful doctors.. Dr Grant is truly great.. i adopted my baby cat a few month ago and was very nervous about taking care a new baby all by my own. Dr. Grant is very helpful in easing my stress. later i found a lump in my princess' stomach and the staff was very concerned about that and made a same day appoitment for me. ( it turns out to be a fat ball, though.. but i'm very relieved to confirm my cat is ok). i can feel that from doctors and staffs are all true animal lovers read more

My experiences have been entirely positive, both with the front offfice and with every vet I've seen. Oddly, each of my cats have had seperate vets but Drs. Gurley, Grant and Hack have been excellent with me, sometimes recommending specialists at other clinics. I've been going for over ten years. read more

Dr. Grant and the staff are always helpful and courteous. Dr. Grant always explains the procedures carefully, therefore putting my mind to rest. We have been using this Clinic for the past 15 years+ for my dog Comet and now my cat Naula read more

I took my old guy to codornices today. This was my first time here - the practice came recommended by friends of mine. I called yesterday for an appointment - they did not have one available for today but said i should check back at 8am. I did and got an appointment at 10 am. Very nice! The front desk people were very friendly. The first vet tech was very nice and kind to my old dog, who was NOT happy to be there and had a bad tummy, so he was growly and grumpy, and he's very shy to begin with. The second vet tech who assisted in a blood drawing was not so pleasant - i prefer it when people introduce themselves to my dog and not just grab him. i think he does too. But on to Dr Hack: what a nice guy! He seemed extremely knowledgeable, handled my dog with respect and care, was genuinely concerned about what was going on, spent a good amount of time going over his (my dog's :) ) past health history with me and was gentle when examining him. A few of my friends are vets and I know just enough to distinguish a good one from a bad one (also had a number of dogs and cats with an extended menu of health issues) - i think he's a great vet and i am very happy to have gone there. I'm still waiting for test results and I'm sure I'll be back there. The place is not inexpensive, but as a previous poster commented: vet care is not cheap! you might be able to save $20 on a $200 bill by going elsewhere but personally, i'd pick a great and knowledgeable vet over a cheaper bill. read more

We've been taking our cats to Codornices for many years and have worked with several different vets there. Our current old kitty has thyroid and blood pressure issues and Dr. Bentley is very thorough in making sure he's doing well. She follows up lab work with prompt phone calls to report on the findings and lays out all of the options for treatment. The techs are caring and kind. I'm a happy customer. read more

I have always been impressed with Cordonices Clinic. We have two dogs and a cat, and all three have received great care from the doctors on staff. Even our puppy's spay surgery went smoothly, and she healed very quickly. The office is often quite busy, so you may have to wait on hold for awhile when calling in, but I have been there and watched the receptionists handle very crowded and complicated situations with graceful consideration for all involved. As a long time manager in the customer service industry, I have to say I was truly impressed by the professionalism demonstrated by their office staff. I also appreciate the family-run (it isn't, but it feels that way) vibe they have at the clinic. You don't feel like a number when waiting to be seen, you feel like a friend. We have a number of clinics closer to home, and we choose to drive the extra couple of miles to Cordonices, where we know our pets will receive the best of care! read more

I have been bringing my cats to Codornices for more than ten years. They are highly professional and give excellent care. It is true that they are very busy, but they will work you in if you have an emergency, or refer you elsewhere. Eric has been there as long as I have been coming, and he knows the care business through and through. This evening I had to take my elderly cat in for a "quality of life evaluation" -- that is, an assessment to see whether he should be put to sleep, because he was so ill. When I came in, Eric saw me immediately and ushered me into a back room, where my miserable cat and I could wait without increasing his stress (there were several dogs in the waiting room). Dr. Grant appeared soon, and he carefully and gently looked at my cat and walked me through the pros and cons. It was clear to me that I was going to have to let the cat go, and Dr. Grant made it as easy as he possibly could... it is always hard. My cat and I were treated with respect and kindness. I can strongly recommend the clinic, its doctors and staff. read more

Both of our kitties have had health care through Codornices Vet Clinic. Dr. Hack immediately diagnosed and solved Muffy's "seizure" issue, a flea infestation! Recently, Dr. Bentley saw Simon who was suffering from a serious case of dental abscesses with a bone infection. Diagnosis, referral, and treatment with antibiotics began immediately, networking closely with a veterinary dental specialist in Berkeley, who successfully performed the tooth extractions. Both cats are now very happy and symptom free! Thank you Codornices! read more

I have been going to Codornices Veterinary Clinic for 26 years. I originally saw Dr. Hack, but as time went on I saw many vets. Every vet there was extremely knowledgeable, competent and compassionate to both my animals and me. I would highly recommend going to this vet. read more