I was not happy with the services provided by the optometrist. The optometrist rushed through it…read more 10 minutes at the most. No evaluation for contacts and eyeglasses. Only eyeglasses. I would never return to this facility again.

I have a new vision plan through my employer and found this provider on their list of approved eye…read moredoctors. As it was close to my house, and I did not see any bad reviews online, I figured it would be a good option. I called early last week and made an appointment for today at 6:30pm. They took my name, address, phone, and my social security number (to look up my vision plan). I showed up today a half hour before my appointment and they have no record of me and no appointment. They did not offer to try to fit me in today or to make me another appointment. I am going on a cruise in 10 days and needed my contacts refilled before then. Now I have to scramble to find another new doctor and hope my contacts can be filled in time. The office was terrible looking as well. They had giant tarps hanging from the ceiling where they clearly had water leaking through. It was in an old building, with terrible signage and they used a giant paper book to keep track of appointments (NO WONDER THEY HAD NO RECORD OF ME). I would love to know where my social security number is, floating around the office on the paperwork they misplaced. I highly recommend against using this provider.

Dr. Dorman is top notch optometrist. Very professional, knowledgeable her Job. Dr. Dorman make you…read morefeel like family.

Awful!!! The office staff is rude and unknowledgable. They forgot to submit our claim to our…read moreinsurance and then tried charging us a year later! When I spoke to my insurance company and told them how things were handled they couldn't believe how messy the claim was or how rude the billing staff was to them. After insurance told the billing department the claim was null, I still received a bill with a nasty note! Not worth the time or aggravation as the doctors are mediocre at best.

Dr. Jacobs and his crew are amazing. Dr. Jacobs is such an easy man to talk to, he truly listens to…read moreany issues you may be experiencing. The office is clean and neat. The women at the front desk are very attentive and kind, and always have a smile. Highly recommend this place!

Dr. Jacobs is the best! So professional and thorough; takes time with you and explains everything…read more His staff is friendly and efficient as well.

My wife and I went to this location for a yearly review and to get new glasses. My wife has Dr…read more Kathy Mosel and I have Dr. Charles Zolot. Both were great and very helpful and reviewed each of our situations. After that, we went out onto the sales floor found some glasses we like, and spoke with Maritza-772895. She assisted us with the purchase. We had NVA insurance which the dr office took but for some reason, the sales floor was not able to pull up the insurance. Maritza was unable to or did not know who else to call to get this resolved. So the only course of action was to pay out of pocket and file the claim manually myself. She gave some discount to assist with the cost. Then both lenses were not in stock and they had to be sent out. That was another frustrating issue. Maybe because this was a smaller store they did not have the inventory IDK. It would be nice if they were able to just send it to another store to be processed the same day. The time spent on it I could have asked to see if they could transfer or purchase the frames there and go to another location to have the lenses completed. Maybe next time I may ask to do that. Overall the Drs. were Great! The Frames and lenses purchase experience was so-so. I may go back next year Or check out the Willowbrook Mall location as I think they are still larger than this location.

Today's experience has been horrible so far. I arrived on time for my 4:45pm annual eye exam with…read moreDr. Pong. It is now 6:05pm and I still have not been called back for my exam. When I asked the front desk how much longer I would have to wait, she said, "Dr. Pong always runs a little late." A "little" late?? So far it's 1 hour and 20 minutes late and counting. This is absolutely ridiculous. My time is not being valued at all. I have been to Dr. Pong before and she is an excellent practitioner, HOWEVER, I expect her to be both....a great eye doctor and one who values the time of her patients. This is unprofessional and extremely rude. I will be finding a new eye doctor after this for sure. I'm still deciding if I should even stay for this appointment.....

Fantastic experience! The general manager is a true customer service gem! Immaculate appearance and…read morefriendly staff all around, they accept many insurances and ate fairly priced. Ample variety of frames to chose from without sales pressure.

Complete BS. They have signs up that says your two pairs of glasses for $89 if you want them…read moreprogressive they're $159. I said great. I'd love to do that. I need a Progressive pair. He said well we have to add the scratch resistance, and The glare resistance and the progressive that we offer for 159 is a little different from what you have total price 659 complete bait and switch no thank you!!

I've been going to the Eye Exam group for a few years. It's not the most convenient location for…read moreme - a 45 minute drive. I had confirmed appointments for me and my daughter on Saturday, but when we arrived, the receptionist said we didn't have appointments. I showed her the email and she said the appointments weren't there and the next available appointments weren't for a few weeks. I left, thinking it was possible that I had made a mistake and it was clear the receptionist didn't care and wouldn't or couldn't help. Today I got an email from the eye center telling me I had missed my appointment. I try not to write bad reviews online but the only contact options are to call or write a review. There's no point calling and speaking to the receptionist from Saturday. Maybe someone at the Eye Center will read this and realize their computer system isn't working.

I have nothing but the highest regard for this office. The exam is thorough, the staff is friendly…read moreand professional and Dr. Loretta Clifford takes enough time to discuss the exam. I have been going to Dr. Clifford for years and trust her with my eye care. As an aging patient, your eyes can continue to change. Dr. Clifford has and continues to work with me to make sure my contacts provide the best near and far vision ( I wear bifocal contacts and if you do, you know that this is a matter of balancing the two of them.) To those that complain about having to buy your contacts there, they don't force you to do it, but provide it as a service ( and usually at a better price than most opticians .) I use the prescription provided by the doctor and go to my local warehouse club.) Kudos to Dr. Clifford and her staff!

The staff was very attentive. They greeted me as soon as I walked in. There was very little wait…read moretime, and the doctor seemed genuinely concerned about me and my questions.

I waited one hour to see the doctor for five minutes. Office schedule three folks for the same…read moretime. All the glasses covered by insurance company are all junk. Not very friendly and they don't care about wasting my time.

Been coming here for a couple of years actually, and I used to work near the area and I rather stay…read moreat this place cause it's still convenient for me, the doctors are great and they each have their own quirky sense of humor, and the secretaries are nice and helpful too and explain everything straight and to the point regarding insurance plans and payment arrangements,however, they do have a WiFi issue going on at the office cause the computers go down from time time but they are trying to get it fixed, but overall, it's a great place to get your eyes checked, I definitely recommend it...

Staff is extremely rude & yelled at me for no reason. Charged me for services I didn't authorize…read moreand billed my health insurance without approval. Never going back here again. Beware!

The staff at Amazing Eyes and Dr. David D'Alessandro really are AMAZING! I can't say enough good…read morethings about them but I'll start with how friendly and courteously I was treated, even though I arrived late to the last appointment of the day on a Saturday. I was amazed with the thorough exam, the patience of all the Staff, answering questions, no rush. My only complaint... the amazing selection of frames!!! It was sooo hard to choose! I love my new "sand and sea" Nicole Millers and how the office got a hard-to-find replacement frame for the green pair I destroyed. Whether you like high-end brands like Tiffany, Gucci and Swarovski or prefer a good (inexpensive) value pair, Amazing Eyes has you covered!

I have been the toughest customer during my trial of presbyopic contact lenses! Dr and staff are…read morewonderful, patient and knowledgeable to help me with tweaking my prescription and adjusting to the new product. Their selection and prices of designer glasses and sunglasses are amazing.

I called 20/20 eyecare on a Friday wondering if I was going to be able to make a Saturday…read moreappointment for my kids because the chain vision centers were already full. Surprisingly they made time not only my kids, they also made time to see my wife as well. Doctor Oncul was The most patient eye doctor I've ever seen deal with children. She was so kind, and made sure she explained everything to me and my children and spent an adequate amount of time with us. Not once did I feel rushed or pushy sales from anyone like I have felt at those chain eye doctor locations. I would recommend Dr. Oncul to anyone.

Dr. Oncul is the greatest! Honest and practical. I was taken in for my appointment on time. She was…read morevery thorough. I ordered contacts and they were available for pick up in less than a week. She is very accommodating! Made sure I was 100% comfortable. I've referred my cousin there and he loves her as well! My mom plans on switching eye doctors too. I'd refer everyone to her! The location has parking in the back which is great. Very clean place. Good selection of glasses too.