Had my 2013 dodge durango towed into the Mechanicsburg location for an overheating issue. Was told…read moreit was a blow head gasket and cracked block. The cracked block had my suspicious of being scammed. Been going there for years now all new faces. Paid the bill for being checked over and had it towed home, when tow driver showed up they tried to stop him. Turns out it was just a bad sensor on water pump. Will never go back after years of being a customer.

Great inspection and oil service. The five pack oil change is the best deal in town.read more

Quick, knowledgeable and friendly service. I came in on a Sunday without an appointment for a check…read moreengine light at the Monro Muffler/Brake & Service on Eisenhower Blvd., Justin and Riley took my vehicle in, even with it being busy and only the two of them working. I'm not a car guy but I did use a code reader and did some research on the P0126 code causing the check engine light trigger. The shop's diagnosis of a faulty thermostat matched what I found. I appreciated that Justin took me through the troubleshooting process he used to verify that it wasn't a bad sensor instead and also showed me the old and new part where I could see the obvious wear of the thermostat spring that was causing the thermostat to stay stuck in the open position, causing the P0126 code. My vehicle was done in less than 2 hours which was great considering how many other drop-ins they had that afternoon. I would highly recommend this shop and will be bringing my vehicle back if I ever have any other vehicle issues in the future!

So I was having a bad day heading back to MD from a camping trip in PA. Camper tire went flat, and…read morethen trying to start my car back up... nothing. The guys at Monro figured out the problem quickly, showed me what happen (failed starter), got my vehicle on the lift and help me out in a timely manner. Very pleased with Justin's and Trishal's efforts. Grateful I went to them!

Middle of the night they answered and took awesome care of me dispatcher answered all my questions…read moreand helped me get out of a bad spot. Tow truck was there in flash and the driver was outta this world. I'd call them for a tow any day or night

while in their company tow truck, the driver was driving like a maniac and gave us the middle…read morefinger while laughing like he was being funny. while explaining this to my 7 year old granddaughter, she said, I wouldn't want that crazy man to tow our car. Sad when a 7 year old has more sense than an adult being paid in a company vehicle. I see why you get so many bad reviews....thumbs down...total losers

TOTAL RIP-OFF! I was rear-ended while waiting at the…read morestoplight with my tesla model y. The only damage was on a small portion of the liftgate. They took over three weeks for the repair. We asked for a shorter time since it was my daughter's spring break. At first they said it was ok but then they changed their mind. They insisted on a minimum of three weeks. I think that they run a racket on the tesla loaners and charge the insurance with luxury rentals. Their main focus was to secure as much money they could procure for themselves ignoring all the requests of the customers. In total they took around $12,000 for a repair of less than $2000 for an average paint shop. (they tell everyone a minimum of three weeks!)

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

These 2 guys are extremely professional and polite,,,they provide excellent quality service and I…read morewill definitely call on these guys again and also I will definitely refer them to my friends and family who wants quality service and professionalism,,,,,thank you guys again for going "above and beyond",,,,,,just for me...... Sincerely and respectfully, Eric Smothers.....

My family and I have recently moved to MD and our car needed to pass inspection. We needed to…read morelocate a rare, out-of-production control module, or our car would fail MD inspection, though it is mechanically sound. Johnathan at 7 Auto went out of his way to locate the part, confirm that it would work in our vehicle and see that it was installed for us. His kind attention and courteous patience has been very much appreciated. We will definitely continue to trust our vehicle only to 7 auto!

I have been taking my vehicles to them for the last 3 years. Excellent communication. Accurate…read moreestimates. Good Honest and friendly people. If you have to leave a message they get back to you quickly. I would give 6 stars.

used to be great with great pricing and just old school honest. now, not so much and they always…read morefind something that requires another fee. not my shop anymore

I made an appointment online and then upon arriving they greeted me warmly and my car was…read moreimmediately taken in for service. I only needed State inspection, so it was done quickly. It on cost $63 with no problems found. y wife and I have been going to this shop for several years and will continue to do so. We have found them courteous, good pricing and good quality service. Thank you Meineke.

This garage is one of the worst. They over charged me 100% for a part for my f150 .How I know the…read moreparts people they got it from quoted me a price half of what I was charged.I had to take the truck back to have it fixed right the second time. They did things and charged before asking me to have them done. They have a record of charging customers for things that don't need fixed.I had this same issue with this garage years ago. I was told they were under new ownership and cleaned up these issues .Definitely not won't be back.

This place is great! Drop off car, get call with cost, go back and pick up car. No problems. I…read morehate, hate, hate being held hostage at the dealership garage! At Gutshall's there is no waiting and no hating. Easy peasy. Thanks guys for being such a great shop!

Nice small town garage, excellent work at good prices always take good care of my cars for…read moreinspection and maintenance repairs