Bottom-Line-Up-Front, Savannah Air Factory is unequivocally a 5-Star HVAC Company!…read more We all know how brutal the heat can be here in Savannah. This company came to the rescue and really saved us. We purchased a TRANE XV20i from Old Coast Heating and Air Conditioning in 2018. The system is now 8 years old. The service we were receiving from Old Coast was overpriced, they sold us marked up parts, to include a replacement lightbulb for our RGF REME HALO-LED Whole Home In-Duct Air Purifier and would always upsell me during regular maintenance visits with adequate at best service. Additionally, we know now the $27,000 system purchased from them was not installed properly either. *********************BUT NOW???**************************** We switched to Savannah Air Factory after all our neighbors recommended them. They are now our maintenance company and our go to for all our HVAC needs! This company, undoubtedly, has better prices, service, and competency. They have an emergency number and a technician on call after hours (912) 944-8226. James was on call and he came out to fix the system temporarily so we could make it through the weekend until it could be fixed. Monday morning, I phoned their number (912) 665-6898 and spoke with Kaitlin. I explained our issue and that the system was down and she sent out Darren right away. Darren identified the problem, came up with the solution, and contacted TRANE Technical Support to verify it was the correct resolution. He accurately diagnosed a complex set of issues, including a failed evaporator coil, a refrigerant leak, step motor improperly seated, and sensors not set properly. Now, the system is running perfect, the way it was designed! Despite the extensive repairs needed, they handled the emergency seamlessly. They secured all the necessary parts immediately under warranty at no cost, offered transparent pricing for labor with no hidden fees, and replaced everything with absolute precision. Darren is a consummate professional, efficient, and very knowledgeable. They repaired the leak with a new coil, charged the refrigerant, and got our system running perfectly. Within no time, our home was ice-cold and comfortable again. Their emergency service is fast, honest, and high-quality. My wife and family are so grateful for their quick response and highly recommend them for any AC crisis! THANK YOU Darren, James, Kaitlin, and the whole team at Savannah Air Factory!

Hunter came out and spent a lot of time trying to find a leak in our system, God bless him. He was…read morevery friendly and professional. Hunter answered all of our questions and was a pleasure to work with. He was very thorough and checked every nook and cranny until he found what was wrong with our system. Thank you so much Hunter for your time and professionalism.

I purchased a new HVAC system for our home back in 2019. While their quote wasn't the lowest, what…read morethey offered compared to their competitors was clearly superior and the price difference wasn't even substantial. It was well worth the extra cost. Since the installation, I've only had one issue (which was not their fault), and it was fully covered under the manufacturer's warranty with no out-of-pocket expenses. After the first year, I signed up for their bi-annual maintenance plan, and I have zero complaints. In fact, I'd say I'm very pleased with their service. Every technician who's visited over the years has been professional, courteous, and knowledgeable. After each inspection, they always send a detailed report via email, complete with photos of each task performed. At the end of every visit, the technician always takes time to say goodbye and they're always pleasant and respectful, which feels rare these days! They're consistently on time, and the friendly lady in the office always calls the day before to confirm the appointment. If I could give more than 5 stars, I absolutely would!

Well over $500 for them to install a $25 part in ten minutes on a unit we purchased from them, less…read morethan a year after the previous ass raping. If you like to bend over backwards and take it up the ass, call them!!!

Highly recommend Michael and his team! Highly professional, fast, and reliable…read more Our AC outdoor fan was making a weird noise and suddenly stopped spinning. Not cooling down and so hot in Savannah now~ Communicated with Michael at noon, and he showed up the same evening to fix it! He replaced two parts (condenser fan motor and capacitor) and did a thorough whole-house duct cleaning, including the dryer vent. Outstanding service and very reasonable prices!

My a/c unit went out on this past Sunday and I reached out to Clean Air Techs 1st thing Monday…read moremorning. They arrived around 7:30 and by 9:45 that evening, my a/c was fully restored. They were very professional and check all of my air vent units to ensure I was getting proper flow throughout my home. I would definitely utilize their again if anything were to arise.

We have had regular maintenance, a breakdown/service call, and new equipment with Lang 72 Degrees…read more For regular maintenance, we feel the cost factor is competitive and service is excellent. A couple of years ago our A/C unit stopped working on a 96 degree day. Lang had someone here and they were able to get us up and running within a few hours. We knew our unit was near the end of it's life (and so did Lang) but they never pressured us to buy a new unit. When we decided the time was right to replace our unit we comparison shopped and chose Lang. The people who come for service calls are completely professional, friendly and helpful.

I have severe chemical sensitivity and tested positive for mold and mycotoxins in my system. When I…read moretested my home- the results were disgusting and saddening but not uncommon in the low country. I called Lang 72 to come take a look at what was going on and KEVIN was not only so kind and professional, but he was completely understanding and knowledgeable about my situation. He took photos in the attic and then came down and showed us what was happening, giving us 3 different proposals for 3 different budgets. My mom and I opted to go for the best quality solution and I'm so glad we did because the results are astounding. See below for before and after mold air samples. I'm so grateful to feel safe and healthy in my home. (installation of air-ranger polarized-media air cleaner, bio force defender germicidal unit, air sentinel bypass HEPA system, defogged ducts)

As a home owner, I know that things will breakdown. This time, it was my A/C unit. We were…read moreblessed to get assigned to Atlantic HVC out of Pooler Georgia, through our service plan. The tech, Randy, did an awesome job of diagnosing the problem, then scheduled us a week later for repairs, which took him maybe 15 minutes. I will recommend Atlantic HVC to anyone who wants promptness, professionalism, and expertise. This applies to the office staff as well. The Hill Family ( Midtown Savannah).

Thank you for the $95 cancellation fee…read more My property manager recommended this company. She made an appointment to have them come out and service a dryer vent issue. She later canceled because we were looking to get a quote to service all 144 units at the property. The appointment was canceled and no work was ever done. Yet I was charged a $95 cancellation fee. The property manager and I both explained the reason for the cancellation. - yet they refused to waive their ridiculous $95 cancellation fee.

Thank you, everything runs perfectly! On time, left everything cleaned up. Couldn't ask for…read morebetter.

Clarence did a fantastic job in a very timely manner got us up and running in no time.read more

Outstanding service. Professional and knowledgeable. We now have an annual contract so we don't…read morehave to think about our AC not working in the future.

I had a dryer duct cleaning done. The tech did a very thorough job and also suggested the vent…read morecover be replaced. He was on time and was very respectful of our property. The amount charged was very reasonable. I would highly recommend them.

I've used them for years and purchased 3 HVAC units from them for different homes. After the last…read morepurchase a year and a half ago the unit broke. Love decided to charge over $2000 to fix it. After the bad customer service and rude attitude I experienced, I will never use this company again.

As an update to prior experiences, I am lowering my rating. Service personnel remain helpful and…read morecourteous. Service response was great. However, service managers DID NOT return my multiple calls asking "after the sale" questions about emergency service work performed. Therefore, I feel my experience is no longer exemplary.