I've used them for years and purchased 3 HVAC units from them for different homes. After the last…read morepurchase a year and a half ago the unit broke. Love decided to charge over $2000 to fix it. After the bad customer service and rude attitude I experienced, I will never use this company again.

As an update to prior experiences, I am lowering my rating. Service personnel remain helpful and…read morecourteous. Service response was great. However, service managers DID NOT return my multiple calls asking "after the sale" questions about emergency service work performed. Therefore, I feel my experience is no longer exemplary.

Drain line clogged causing a back up, safety features kicked in and shut down the AC. D&S sent 2…read moretechs out immediately to fix the problem same day as the call. Techs were polite, knowledgeable and to the point. They explained the issue and showed me how to clean the line to prevent future issues. I will use them again.

Our ac went out and D & S came out the next day! Technician was very professional and personable!…read moreHighly recommend!

Howell-Chase is not good at HVAC repair and their technicians are untrained. I know first hand…read more My problems started when their tech performed annual service and did not reinstall the housing to the HVAC unit. In addition the technician left the cap off the condensate line and the float switch uninstalled. Numerous technicians have been out to fix a condensate draining problem which they are unable to fix. Additionally, they cut my condensate drain line during one of their visits which is now leaking from the coupler they installed. This company is horrible.

Sold me a part that didn't work! 500 plus, just got the bill! Wouldnt refund any of it! Wrote,…read morecalled, talked, still no cutesy refund!

Heat pump went out and contacted EAC. They came out the next day, evaluated the problem, made a…read moretemporary fix and then provided 4 options for replacement. Dan came out with a crew of two and we were up and running that day. We selected a Carrier and couldn't be more pleased. Dan followed up the next week and filled out the warranty paperwork. Exceptional equipment and outstanding service - can't beat that! If you have an issue, don't hesitate to call them.

I was searching for another HVAC company as my former company retired and closed the business…read more Nathan with EAC came to do routine maintenance. I knew there were a few issues, but Nathan eased my fears. He arrived on time, thoroughly cleaned the unit and replaced capacitor in the roof unit. All reasonably priced and a wonderful young man. We have found our new company!

Watkins Mechanical provides our service semi-annually keeping our units in tip top shape year…read moreround. The technicians are very professional and always keep us informed. I highly recommend this service. They are dependable, skilled, and prompt.

John M. you are so awesome! We are so glad we found you and your company. Thank you for going above…read moreand beyond!

Excellent customer service provided by all staff, front desk and techs too!…read moreHighly recommend this company for all your HVAC needs. Chris and Jacob are two of the best service techs, ever and Janella is very helpful when calling in. The work they do is exceptional and very competitive. Recently had some work done and the tech even called back to assure everything was working well. The call backs and response times are very good. Having 24/7 service is certainly a plus. They stand by their work and provide routine care for all your HVAC needs.

Great service! I recently signed up for their yearly maintenance plan. Over Labor Day weekend I had…read morea minor problem with my A/C. I called right after the weekend and much to my pleasant surprise, I got an appointment for a tech to come out less than 2 hours after I called. Beau checked out my system solved the issue. He was knowledgeable about the equipment, very personable and respectful and was done within a half hour. At this point after trying 6 different companies over 17 years, I will say Beaufort Air is a keeper. Thanks to everyone at Beaufort Air for running a professional, honest, responsible and friendly company. Another Happy Customer

Highly Recommend!!!!…read more I first used Beaufort Air when the air conditioning system at my new house stopped working. The response was immediate and within 24 hours the problem was fixed at a very reasonable rate. I then requested an estimate for a new system. I couldn't be happier with the overall experience. Matt patiently explained the options to me, including the tax credits for two of the options. There was no pressure to buy the most expensive system. Scheduling happened soon after I made my selection. The service technicians (John and Ben) were on time, very pleasant, and courteous. John took the time to provide instructions before they left. They took the old system away, and left a clean work site. I wasn't asked for payment until the job was done. I was highly, highly satisfied with every aspect of this service and based on my experience would enthusiastically recommend this company to anyone.

Mike and his team at Foskey are fantastic! On the day after we moved our HVAC went down. Foskey…read morehad their team out within 2 hours and had a new system installed that evening. They take calls at all hours and are quick to respond. Yesterday the system shutdown due to a clog the water line. Mike himself took the call and had everything working within the hour. Here's the best part - I was a bit overdue for my maintenance that I neglected to schedule despite Foskey's reminder. Since I had the yearly maintenance package and it was due - There was no charge. Mike did the complete maintenance includind fixing the issue. I would strongly recommend Foskey! Rick

I would agree that Foskey is friendly and easy to deal with however, our service experience has not…read morebeen good at all. We had an annual service contract at our condo and every time we would arrive I had to change filthy nasty filters. I finally had to call another company to diagnose that the coils were clogged on both AC units. Foskey basically did no service. Then when we needed duct work Foskey tried to gouge us. They bid $4800, the competitor did an outstanding job for $1400 providing the exact same materials and labor as Foskey had bid. Be ware.