Great service! Came to house when AC unit failed and was able to keep it going until we ordered…read morenew unit..

While initially a good experience things derailed quickly. After pointing out some damage done to…read moremy driveway and sheetrock after our ductwork was replaced, the company's employees got very defensive very quickly. I was not pointing fingers, but simply trying to determine what contractors were at fault. Gochnauer's employee Brian S. sent me the following e-mail verbatim: "I cannot believe the gall you have to even think this, let alone say this, Judd. We showed you proof the driveway was not us. And I paid for the ceiling we also did not do with proof. I let that ceiling go because it was already done. I am paying for that, personally, not the company or my guys because they didn't do it. Do not email me again." Really? This is how they treat their customers who just gave them two jobs and paid close to $10K. I will not do business again with such a thoughtless company nor should you. I called to speak to the owner today but I got a call back from the GM who never once provided an apology. Bush league company! Maybe I will dispute the last job they did since now I was told to not e-mail them again. Here is another quote from Brian S. regarding the sheetrock: "THANKS FOR THE INFORMATION. IF YOU BELIEVE THE SHEETROCK WAS TRULY DAMAGED ON SATURDAY, SOUNDS LIKE WE DID IT SINCE WE WERE THE ONLY PEOPLE THERE THAT DAY. I CAN HAVE SOMEONE TAKE CARE OF THE SHEETROCK IF YOU AGREE." - So he owns up to doing it in this quote but then says he didn't do it later. As for the driveway, it was recently poured and damaged during the install. It was done by either the HVAC company, spray foam company or ductwork install crew. Nobody will own up to it. Contractors around Bluffton have a bad reputation for a reason. Be careful who you choose.

Outstanding service. Professional and knowledgeable. We now have an annual contract so we don't…read morehave to think about our AC not working in the future.

I had a dryer duct cleaning done. The tech did a very thorough job and also suggested the vent…read morecover be replaced. He was on time and was very respectful of our property. The amount charged was very reasonable. I would highly recommend them.

Pinnacle Heating and Air provided outstanding customer service with quality work. Had my 15+ year…read moreold HVAC system replaced in my house with an Energy Star heat pump system plus their recommended Ecobee thermostat. The initial quote from Matt the owner was an excellent value compared to a few others I had received. Follow-up technical questions regarding specifics of the units were handled adroitly by Steve who even provided a manufacturers manual for me to reference regarding how this particular brand unit was engineered as I had not heard of Heil before. Coupled with the 10 year warranty and commonality with parent Carrier at a substantial discount was what sealed my decision. Installation was performed by Derek and several assistants as scheduled with an unusual issue being taken care of to ensure our comfort over a long weekend. We have had our units for about a month resulting in noticeably quieter and efficient operations of our new system compared to previous. Rebate and warranty forms were processed by the very friendly office ladies Molly & Brittany with no bother. I had selected this company due to perfect Google and Yelp review scores which were spot on - Thanks All!

We had a wonderful experience with Pinnacle Air. Melissa and Matt was very professional and…read morefriendly. We called in the morning and was scheduled for later in the afternoon. Matt was friendly, knowledgeable and very professional. He fixed our air conditioner, and the charge was very reasonable. I would highly recommend them!!

Called them mid afternoon to look at my AC Unit, they had technicians over about 2 hours later…read more They diagnosed a clogged drain line and had it cleaned out in about 15 minutes. They checked refrigerant and pressures. They were very professional and explained everything and answered all my questions. I was very pleased and they are the company I will call again, I highly recommend them.

Victoria and her team are too notch! We have used them for years for regular maintenance on our…read moreheating and cooling systems but recently, they helped in a pinch to check our heating system. They are always prompt, friendly and communicate throughout the process. Highly recommend them for your heating and cooling needs for your home!

I have severe chemical sensitivity and tested positive for mold and mycotoxins in my system. When I…read moretested my home- the results were disgusting and saddening but not uncommon in the low country. I called Lang 72 to come take a look at what was going on and KEVIN was not only so kind and professional, but he was completely understanding and knowledgeable about my situation. He took photos in the attic and then came down and showed us what was happening, giving us 3 different proposals for 3 different budgets. My mom and I opted to go for the best quality solution and I'm so glad we did because the results are astounding. See below for before and after mold air samples. I'm so grateful to feel safe and healthy in my home. (installation of air-ranger polarized-media air cleaner, bio force defender germicidal unit, air sentinel bypass HEPA system, defogged ducts)

Had an emergency at a rental property, they came right away. Talked me into replacing 2 units,…read more$18,000. This was four years ago. Last year the blower had to be replaced. This year the same unit has a leak. Sleazy people with hard sell sales and not even a quality product. Stay away!

Thank you, everything runs perfectly! On time, left everything cleaned up. Couldn't ask for…read morebetter.

Nate was a pleasure to work with. Repaired the issue with the HVAC ductwork that was causing…read morecondensation and leak into the ceiling. I have used RS Andrews of over 6 years. They installed 3 new complete HVAC systems and controls. Pluming work, service and maintenance. All their technicians are well trained and professional. I spent 40 + years in the construction industry and you don't find many companies managed like RS Andrews.

Bryan did a great job on his inspection with pics to back up the work…read more He was very thorough. much appreciated

I was searching for another HVAC company as my former company retired and closed the business…read more Nathan with EAC came to do routine maintenance. I knew there were a few issues, but Nathan eased my fears. He arrived on time, thoroughly cleaned the unit and replaced capacitor in the roof unit. All reasonably priced and a wonderful young man. We have found our new company!

I bought a place with a dated bathroom in Shipyard. Usually come 1x or 2x a month. When we…read morearrived this time, I heard water trickling. Something you just know isn't right. Went to the local community to find a reputable plumber, and Aces came up and is also Vereran owned so I gave them a shot. My inquiry via their website was responded to within thirty minutes on a Saturday! I was not expecting that. After some back and forth we decided this was not an emergency and they would meet up Monday with us to take a deeper look. Problem was a simple valve stem grommet/gasket. Randy came over, was super nice, and got the job done to our satisfaction. In fact, I decided to let them quote me on a refurbish/remodel which I look forward to later in the week. All in all everyone was pleasant, professional, and completed the work to our satisfaction. What's not to give anything less than 5 stars for all that. I found our plumber team for the Island and will utilize their services again. I would also recommend Aces. He's a vet, just like I am, so I know they deserve a shot, and will be honorable. Thanks Aces. Small job, I know, but you helped and we appreciate it.

I called Ace's Plumbing for a small plumbing job at my condo. The lady on the phone said it would…read morecost $90 to come out and give me an estimate. I agreed, and a man showed up later that same day to give me a quote. When he left, he informed me that it would be $240 because he had to use his tape measure. Total scam of a business model. You either go with them, or you're out $240 before you get an estimate from someone else.