We have patronized this pet spa for years. If you board your pet there, you can watch your pet…read moreonline in real time through a video link. They do excellent grooming on our dogs. The staff is efficient and very friendly. It's a little hard to find but it's definitely worth the effort.

We have been bringing our pets here for years and never had a problem. Now the last two visits have…read morebeen the opposite of the experience we have had in the past. The last visit we never receive a call that our dog "COWBOY" was done. Typically he takes two hours but after two and a hlf hours I started to call but my call went to voice mail. Not having a problem in the past I let it ride for another hour and then decided to visit the shop to see what was up. By the time I arrived he was done and the heavy set girl at the counter asked if I would like to leave a tip and I asked for what he had been there for four hours at that point and when he came out it was obvious that he was in distress not having to go potty the entire time he was there. I chalked that the issue was related to the person I was dealing with and her complete lack of social skills. Our appointment was today at 10:00 AM, we were held up by morning traffic and when we arrive I took him for a short walk to relieve himself. When we walk in I was not met with a greeting but was asked if this was COWBOY and I acknowledged that he was. I was then hit with a comment that the rules stipulate the there is only a fifteen minute grace period and that she need to check with the groomer before she could accept my dog. Yes it was the same heavy set gal. I have been coming here for years and have spent 1,000's of dollars here and now I have to be explained what the rules are even though I have never had any type of problem in the past. I guess that there is a new sheriff in town and I need to learn my place. I do not know who owns this place but want to make it clear that I am certainly not going to be abused by a dog groomer receptionis. you can look up my account to see who I am and my promise is that I will not spend another nickel at Zuri as long as this individual works there. Authority is a privilege and should not be given to individuals that are not responsible or mature enough to understand how it is to be used. In this case this person feels she is entitled to chase customers away. If you feel that is the proper way to use it I do not think that you will be in business much longer. Remember dog groomers are paid for with discretion art funds and in the case of a bad economy or poor service dry up pretty fast. Do yourself a favor and eliminate this problem as soon as you can. I would give my rating a minus number if I could.

Great service they take great care of my pets. Highly recommend. Have used them several times.read more

I have used OC Pet Companions for numerous years and can't say enough about them. The owner, Ruth…read moreAnn, and Diana, my primary caregiver, are both incredibly warm and have dealt wonderfully with each of my pets and their individual personalities and needs. They have always been great about keeping in touch with me, sending me pictures, providing updates, etc. There have been times when I've needed to change my return plans and they have always gone out of their way to accommodate. The staff at OC Pet Companions continually go above and beyond to take care of my pets, and I can rest easy knowing that my pets are well cared for when I am away. Thank you for providing peace of mind and great service!

This evening 3/23 I was visiting my favorite pet store to purchase the healthy pet kitchen and some…read moretoys for my puppy. I've been coming here for years and have had nothing but great service. This evening, a gentleman by the name of Sean was checking me out. I spent over $100 and he asked me if I wanted to purchase a $.10 bag. I agreed and he proceeded to tell me that the bags were very cheap. The bag instantly ripped right in front of him and I asked if he could put the goods into a new bag and he proceeded to tell me that he could not because the owners were very cheap and he would get in trouble so I had to walk out with over $100 worth of stuff in my hands while holding four frozen bags of food. This is not about the $.10 bag. It's the principal that he was not willing to help me over something he knew was cheap and cost pennies. Do we not teach good customer service anymore? This is sad because I really enjoy going there but now I may have to drive to the Laguna Niguel location.

Staff really know their products. Really knowledgeable about the contents in cat and dog food and…read moreother pet supplies.. they carry all the top brand food available online and not in most other pet stores, including a very large dehydrated and raw balanced diets. They also have cat adoptions at their San Clemente store, 416 E Avenida Pico every Saturday from 12 to 3 PM. It's a great rescue that really knows their cats and kittens, Southern Counties Rescue.

**Update** Just wanted to give a quick update to this review…read moreas of 2018: Stephen, Heather's former assistant, has done a fantastic job taking over Four Paws and managing it with the same care and attention to detail as ever. Don't know what I'd do without them!

Stephen is fantastic! He is friendly, caring, responsible and dependable. We went out of town on a…read morefamily vacation and needed a pet sitter. We have never all together, as a family, left the dogs home wile we went on vacation. Stephen kept in touch with us daily, while we were away. He took the dogs for walks twice a day and sent videos of our happy pups. Our dogs were calm and happy when we came home. If you need a pet sitter, I highly recommend Stephen with Four Paws OC!

Feed Barn really said "stop wrecking your bathroom and come over here"…read more This place is clutch. Super welcoming vibes like your dog is a VIP and you're just the plus one. The self-wash station? Game changer. No more clogged drains, no more wet dog zoomies all over your house. They got EVERYTHING--shampoo, conditioner, flea & tick stuff... I was lowkey waiting for them to offer my dog a spa robe too And the blow dryer?? Yeah, your dog walks out looking like they got a fresh haircut and a new attitude. Prices are solid, setup is easy, and best part... YOU don't have to clean up the mess after. 10/10, my dog smells better than me now.

The best deal on any hay in town! $10 will get you a big bag of Timothy, straw, or (there's one…read moremore can't remember). Great deal. All the staff are super friendly and have everything you need. At the moment they have baby chicks! You can go in and buy any amount you need and or different breeds! They have everything you need to get your little farm going. You can wash your dogs for $15 as well! Went in there for hay for bunny and walked out with 4 more chicks. Love this store!

It was such a relief to be able to go away for 10 days and not worry about our dogs. The staff took…read moreexcellent care of them and kept them together at night, which gave us peace of mind knowing they had each other. Because our dogs have different ages and energy levels, we especially appreciated how the team tailored their care to each dog's individual needs. It was clear that they paid attention to their personalities and made sure both were comfortable, happy, and well cared for. We came home to two healthy, content dogs, and we are very grateful for the wonderful care they received. We would not hesitate to board them here again and highly recommend this facility to other pet owners.

Took my Mini Dachshund here for training and Paul was amazing! He gave me so much information on…read morethe breed and dogs in general, which made me feel like I wasn't crazy! We spent about 2 hours with him and then implemented his teachings at home and couldn't be happier with her training! 10/10 would recommend Paul and his team!

We have had an outstanding experience with Skyline Pest Control Services, and a huge part of that…read moreis thanks to our technician, Jeff. From our first assessment, he has been professional, knowledgeable, punctual, and genuinely kind. We were dealing with a severe ant problem in our home, and Jeff took the time to listen to all of our concerns. He thoroughly explained what was happening, communicated any issues he noticed during each visit, and always came up with effective solutions that worked. His expertise and attention to detail gave us confidence that the problem was being handled correctly. Jeff consistently arrived on time, treated our home with respect, and was patient in answering all of our questions. He never made us feel rushed and always took the time to ensure we understood the treatment plan and what to expect. It's rare to find someone who combines professionalism, knowledge, and excellent customer service so well. Jeff has made a stressful situation much easier, and we truly appreciate all of his hard work. We highly recommend Skyline Pest Control Services, and if you have the opportunity to work with Jeff, you'll be in excellent hands!

Last week I noticed that there were some ants on the upstairs window sill, but didn't think much of…read moreit until a day or two later. On Thursday afternoon I saw them everywhere and I was panicked. A friend recommended Skyline and boy was he right. Skyline sent over Jeff at 8am and he immediately went to work. He had an amazing eye and pinpointed the entrance area and the starting point. By noon there was absolutely no visible sign of any ants. They had left. I've never been so happy to pay a bill, which is a first for a guy like me. Professional, pleasant and fast. Highly recommend if you have an issue call Skyline.

Lisa is amazing she takes good care of my dogs she very knowledgeable and my pups love her and I…read morefeel safe knowing that Lisa has knowledge in how to care for my pets in case of an emergency . I feel safe knowing that's she knowledgeable as well as love animals

From the owner: What is unique about Lisa’s Dog Walking and Concierge LLC is the outstanding personalized…read morecustomer care and service I offer. In addition to personalized walks I also offer pack walks. . I also personalize each dog’s exercise program to fit their individual health needs. I offer 35 years in veterinary medicine and with that comes a lot of knowledge, and experience in animal health. I treat each and every dog I walk as my own. Owning and working with horses and cattle and working ranch dogs I am more than capable of walking and working with many kinds of breeds. I offer beach walks, hikes at Oaks Blenheim Riding Park, Pines Park as well . I do ask for a complimentary meet and greet prior to walking any dog just to ensure we are all a good fit. I am happy to check in on pets that are ok being home alone and don’t need 24 7 care while their parents are traveling. I am happy to take them out for multiple walks and feed them as well and also spend some quality time with them and tuck them in for the night. I am also happy to take them on a field trip to the beach or a hike. I am fully insured. I offer packages also . Purchase 3 walks and the 4th walk is free. As a local business I am all about community not competition. My goal is to safely exercise your pup with either a private walk or a pack walk and let your dog follow,play explore then go home happy balanced and fulfilled and tired.

Had to pick up refill on meds. Had his ears cleaned and treated as they were infected. He gets…read moreweighed and scoped. Vet gives him the once over. All professional and on time.

If I could give zero stars, I absolutely would…read more My dog is a senior Maltipoo, and I am extremely selective about who handles his grooming. My regular vet recommended Ortega Animal Hospital, and my first two visits with Kayla were excellent. Unfortunately, everything since then has been a complete and frustrating failure. I scheduled my dog's grooming appointment online more than two weeks in advance. Two days before the appointment, I happened to notice it had been canceled -- with ZERO notification. No call. No text. No email. Nothing. I immediately called and was told Kayla had left and that my appointment had been moved to a new groomer. I specifically asked whether the new groomer was patient and experienced with senior dogs. I was reassured TWICE that everything was fine and that my Thursday 2:30 PM appointment was confirmed. Based on THEIR confirmation, I took half a day off work and drove 45 minutes to the hospital -- only to be told upon arrival that I did NOT have an appointment. After explaining the situation, the staff went back and forth before bringing out the manager. When I asked for her name, she initially did not provide it. I had to ask multiple times before she finally said her name was "Dubai." I even repeated it back because it did not sound right, and the interaction made me question whether I was actually being given her real name. What was most shocking was the complete lack of accountability. I was repeatedly told there was "no record," as if the inconvenience and wasted time somehow fell on me. No meaningful apology. No urgency to fix the situation. Just a dismissive and unprofessional attitude. The only options offered were: * Leave my senior dog overnight for a next-day appointment (completely unreasonable for a basic grooming)* Accept a partial discount Neither option even begins to cover the time, gas, and work I lost because of THEIR mistake. I spent roughly $40 in gas round-trip and lost half a workday for absolutely nothing. As someone who manages hair salons, I understand mistakes happen. What separates professional businesses from careless ones is how they recover. This location showed zero ownership, zero urgency, and very little respect for a client's time. And frankly -- if this is how they handle a simple grooming appointment, imagine how they would handle your pet's urgent medical needs. This is supposed to be an animal hospital. Based on this experience, I would not trust them with my pet's care at all. When problems arise, they do not take accountability. I have referred many people to this business in the past. Not anymore. Save yourself the frustration, the wasted time, and the money. Take your business elsewhere. **** Update: I just confirmed with the front desk that the manager I dealt with, Andrea, had lied about her own name, previously introducing herself as "Dubai." The fact that she lied about something as simple as her identity shows how poorly this hospital is managed, how much misinformation they give to clients, and makes me seriously question everything she told me. This is extremely concerning. Whoever is in charge, be aware that your manager Andrea is lying to customers and misrepresenting herself.

From our very first session until now, he has taught me so much. He's incredibly knowledgeable, and…read morealways explains the methods from how dogs think and perceive the world and how the training ties into it. The progress I've seen has been amazing, and I've learned how to communicate with my dog in a way that has strengthened our bond. I highly recommend Josh and Bark Busters OC to anyone looking for a trainer who truly knows what they're doing!

I have 2 dogs, a chaotic puppy and a fear reactive German shepherd. Before working with Josh, I…read morefelt like I was always managing my dogs but still couldn't fully trust them in real life. Now they're calm, confident, and make way better decisions on their own. I can take them pretty much anywhere, which wasn't the case before. He also helped my German Shepherd become a lot more comfortable around people and other dogs. Biggest shift honestly was me. I'm way more confident, less stressed, and actually know how to communicate and teach my dogs without relying on tools. If you want a dog you can actually live life with, I'd 100% recommend Josh!