Ice cream was ok, but expensive. Place is very disorganized. I don't think we'll be back.

First hot day, we all ran to get ice cream. Long line but well worth the wait. Delicious. Cotton candy and Founder's favorite... yummy read more

Cold Stone Creamery - Founders Favorite - Ice Cream & Frozen Yogurt Near Me - Bossier City, Louisiana

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I've cream was to die for. I've never had cold stone and reward was worth the wait. The 3 stars is because of a long wait time, dirty store, and an employee showing off his green fruit of the loom underwear. read more

It's a nice ice cream place. They have many flavors with toppings. You can choose ice cream with full mixed topping or you can create your own. Price is little bit higher than normal ice cream but it's fine for all fresh flavors and its size. The shop is kinda small. They only had few seats inside which means you probably need to eat it outside. Staffs was kinda slow and couldn't remember what we ordered. The shop was really busy with people waiting in long line and it took time to do payment too. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Bossier City, Louisiana

The ice cream is the same whichever location you go. The experience is what matters to me. I promised my 4 year old that we'd get ice cream and that's exactly what we did. However, we weren't prepared for the hour wait. 2 young kids working as slow as molasses and a line out the door. We survived the wait and my kiddos smile was worth it. But next time, we'll swing by Walmart for pints instead. read more

The premium cookie dough flavor was pretty legit. Definitely a good way to wash down dinner. The store front is kinda small and crowds easily though. read more

Cold Stone Creamery - Ice Cream & Frozen Yogurt Near Me - Bossier City, Louisiana

Went by there to get a smoothie or a malt for my birthday. Was told that nothing like that was available. Wow!! Is this poor ordering or just lazy employees? Will never go there again to find out. read more

Haven't had Cold Stone in a while so my boyfriend and I made a stop here while taking a stroll at the Boardwalk. Workers here are very welcoming haha. They start singing a song whenever a customer walks in to the store. As for the ice cream, I got a small cup of an Oreo overload. I liked how it wasn't overwhelmingly sweet. My boyfriend ordered a small cup of Mint ice cream with Oreo crumbles. And he literally killed that thing! He loved it so much haha. Cold Stone sure does know how to make good ice cream. So definitely check this place out! read more

Cold Stone Creamery - Oreo Overload - Ice Cream & Frozen Yogurt Near Me - Bossier City, Louisiana

Needs adult supervision. Long line but only one person waiting on customers. Other two "cleaning"! With earbuds in!! Sat, may 11 4:40 read more

Love Cold Stone and decided to stop in while visiting the area. It was busy and there was a wait, but all the workers seemed to be moving quickly and making sure everyone was taken care of. The low star review is for the smell when inside. It smelled like something was dead, the smell was so over powering even the smell of the waffle cones being made was taken over. We did continue to stay in line and ordered our ice cream. When directly under an air vent the smell was very strong. Like something was dead in the air vent or in the ceiling above the facility. When I got to the register to pay, I asked the girl if anyone had ever complained about the awful smell coming in from the vents, she told me yes. All the time someone says something but nothing is done. This is very sad. This is a great location on the boardwalk and the only ice cream place available. Why not take care of the possible dead animal smell in the vents. read more

If I could give zero stars I would. I never got anything because the worker making waffles, which I don't mind since I wanted a waffle cup myself. What I have an issue with is not being greeted at all, after being being looked in my face twice! So better with customer service. Being that I am from out of town, unfortunately a lot of places on around this area have the same issue. read more

Came out here at 8:30PM on a Saturday. Yelp says the business is open until 9:00PM but nobody was inside and the lights were off. The door says they were actually open until 11:00PM. Came here a few weeks ago on a late Saturday and they were open. Don't like driving all the way down here for no reason. Please update the hours on your business door and web pages. read more

I'm sure there's not much more to say than other reviews. We had great service! Just know it's a party of a boardwalk shopping center, so you Park in a nearby lot and them have a short walk over read more

It's a hot day. Time for a shake. Coffee lovers and german chokolatekake shake mmmmm. The coffee lovers was by far better. The german chokolatekake was very strong. Next time I am getting somthing berry yummy. read more

Employees didn't have hair nets or gloves. Asked for a peanut butter milkshake- was told they don't do anymore-so asked for a chocolate milkshake with heath & nuts - told him 3 times! Ended up with chocolate, thin milkshake that cost me$7 bucks!!! They were getting customers in & out quickly, but not worth the cost!! read more

Ice cream was okay. SERVICE was horrible. The guys serving the ice creaming weren't horrible but they barely even acknowledge us. The guy that was running the cash register was SO RUDE! Defiantly would never come back. read more

This is such a great location! Cold Stone usually has excellent, fresh quality ice cream and toppings, but this particular location adds to that an excellent staff. On busy nights, they often have a cool song/callout routine going to motivate their team work and communicate down the line - it's a great vibe. And when I've gone at less busy times and worked with just one or two staff up front, they were super friendly and made generous helpings of our order. Whoever is managing up there is doing an exceptional job motivating and supporting a great team and customer experience. I just wish they had a location that didn't require me to use a parking deck and walk into the Boardwalk area, lol. Thankfully, the experience is worth it. Definitely beats out the other "cold stone" style shops we've tried so far and in multiple cities. read more

Walked in as they were closing and still served us. Tipped $1 and the workers busted out a "tip song".

I get dessert here, when I am at the Boardwalk and in the mood for something sweet. This place, much like others in the new wave of ice cream stores phenomena, is a little proud of itself when it comes to pricing, add to that you're in a shopping enclosure, much like an airport, where the proverbial "they" have you right where they want you, so you will pay "their" prices. And so be it. The young employees are always extremely pleasant and not afraid to put a little arm into it, when it comes to scooping out your $6 cone. I like this place, strategically located right next to the cinema for a before or after movie snack. I like to take my cone or shake, whatever it may be on that day or night, on a stroll around the Boardwalk and look at the river and all the people milling about. As of this very moment, I am polishing off my large ('cause I need it!) $6 shake, $7 with tip (always tip, people!). My shake is one of their signature shakes, called a "cake and shake". It's cake batter ice cream with pieces of actual yellow cake blended inside of it to make the shake. Cake batter ice cream! With actual cake mixed in with it! Isn't the world supposed to explode over stuff like this? read more

Always a good, happy vibe! Very clean. They sing when you tip! Everything looks delicious. There's always a line and that can tell you one thing....Best Service Ever! You can have the best tasting food on earth, but the service will keep you coming back. Wishing there were more people like this! Sweet cream and raspberries= YUM! read more

Good ice cream and a large selection. They also had an assortment of specialty cakes. I thought the prices were too high. $5.72 for a small container of ice cream. I could have bought a half gallon of Blue Bell for this price. I will not be returning to this store. The restroom could have been cleaner. read more

My shake tasted like butter, but it's alright, because I like butter. My cousin said her Oreo shake tasted like watered down Oreos. My other cousin's ice cream tasted a little doo doo. read more