I have not been to this bakery since early 2000 when I lived with parents, grabbing donut and a…read morecoffee before class. I was in the area and nostalgically went in to get a donut and some coffee. The facade and the sign looks run down so is the inside. Half empty shelves inside. A small donut selection. I opted in for peanut, key lime and raspberry. To my disappointment at 10:30 in morning the coffee machine was empty and the girl at the counter simply said that they run out. It makes no sense. Make some more. Doughnuts were a let down instead of pillowy dough i got chewy with an after taste of bed oil. Sometimes walk down memory lane is not that great

When I lived in WL I would stop here at least once a month. Great sweet treats, super great and…read morenice people, and little bakery vibe.

I had a very disappointing experience today at Sweet Dreams Bakery on Orchard Lake Road in West…read moreBloomfield. When I walked in, I eventually said, "Hello," to get someone's attention. I understand employees may be busy, so that wasn't my concern. What bothered me was the customer service that followed. I asked for a small Berries Delight and pointed to the individual desserts on the left. Instead, the young man assisting me went to the cakes on the right and attempted to hand me a small cake. I politely stopped him and explained that I wanted the personal-sized Berries Delight on the left. He responded by saying, "Those are called slices," in a tone that came across as rude and condescending. I then asked if I could have a fresh one from the refrigerator because the one in the display case looked like it had been sitting there for a while. He insisted the display one was fine, but I repeated that I would prefer one from the refrigerator. He reluctantly got one and handed it to me, saying, "There's your fresh Berries Delight," in a sarcastic tone. I visit Sweet Dreams regularly--between this location and the previous one, I stop in about four times a month. I've always enjoyed your desserts, which is why this experience was so surprising. I've never been treated this way before. I hope this feedback is taken seriously because the quality of customer service should match the quality of your products.

Thank you Sweet Dreams! I'm a food photographer and stop motion artist for snack, dessert and…read morewellness brands. It's off-season and I needed a raspberry tart to use for flavor cues for a client's launch of their new Raspberry Tart Wafer protein bar flavor. Due to a food allergy I didn't want to style the tart myself. I contacted a number of local bakeries as well as Plum Market, Whole Foods, Zingermans and more. None could accommodate my specific request. Finally, I came across sweet dreams and they were able to make me a beautiful raspberry tart to use for my images, based on the appearance, I wanted and in a timely manner. The location and store seem very nice too. And the pastry itself turned out great! Check out the images to see how pretty it was and how perfectly it worked. Jodifriedmanphotography.com IG: Instagram.com/jodifriedman

I am so shocked by the positive rating this bakery has, this place is horrible. Why do they spend…read moretime having a consultation when they ignore every single detail requested. Including details as major as the size of the layers of the cake and the frosting type.

Hired Gwen for my wedding 09/09/2023 and she did such an amazing job! I didn't realize how special…read moreit is to create a wedding cake. This process ended up being one of my favorite parts of the wedding planning process. She was very patient with me and husband and helped us create the perfect combination of flavors. Everyone loved our cake and there was none left! Gwen is a true master in this area and understands what it takes to create a delicious and beautiful cake. She was so fun to work with and answered all of our questions and was kind enough to let us borrow her cake platter/base. I asked my florist to set aside a few pieces for Gwen and she decorated the cake beautifully! I'll let the pictures speak for themselves :)

Their cookies are very well designed and taste delicious. They filled my order on fairly short…read morenotice. Super friendly and helpful staff.

I put an order in for my nieces graduation for an arrangement and when I picked up the order, the…read morecookies where layed out on a tray. I asked the lady when I picked them up, very nicely, that I thought I ordered an arrangement and she, rudely, stated "no you didn't," and waves my receipt around exclaiming I ordered the tray. I said "Oh, okay..." and before I could think about it she said "okay, have a nice day!" and rushed me out. The cookies look great, but the customer service was terrible. For how much they're charging for these cookies the least they could be is respectful. There are plenty of bakeries in the area that are happy to accommodate customers instead of feeling entitled to be rude once the money is in their pocket. I will never be back.

I'm so happy I gave Lorelei a chance just from the reviews here on Yelp. She helped me customize…read morethe perfect 2 tiered baby shower cake and not only was it beautiful, it was moist and delicious too. We got lots of compliments on flavor from the shower guests. If you need a cake, try her, she will not disappointed! Thanks again Lorelei.

Dropped in for coffee and cakes and we were not disappointed. The shop was unsurprisingly busy;…read morehowever, we were served promptly and the cakes and coffee were lovely (cakes almost too pretty to eat - but really enjoyed).

Nice and pleasant at first, then before 5pm the day payment was due received the rudest text…read moremessage from the owner Heidi stating they were no longer interested in our order for a wedding cake. Very unprofessional, luckily another bakery with wonderful reviews made our wedding cake (and got us in within a week and was even better and less expensive!) Beware, I would look elsewhere!

I can't say enough about how amazing our wedding cake turned out! We asked for a Christmas tree as…read moreour cake and it ended up so being beautiful, everyone loved it. Looked and tasted great, friendly service with both of the ladies I spoke with. Thank you!

Not your everyday grocery to go to but a must when you're looking for fresh and quality ingredients…read morefor home cooking and special occasions. Ready to go meals is a delight to see with your eyes as you walk by their display case - meticulously prepared and stacked by the prepared foods department. Meals priced per pound but really taste good. Roasted chicken is highly recommended to bring home and enjoy for lunch or dinner - left over chicken soup the next day :-) no time or no talent to cook - grab a container of soup, wraps, salads or dressings. Make your own bowl of salad, pasta, side and main dishes - priced per pound as well so choose wisely what you pick and put in a container. Not sure about the taste? You may ask the food handler to try a sample from the display case. wine selections over the top. Wine sommelier approved. Not only wine but also an abundant selection of liquor and non alcoholic beverages are available on display. No idea about wines? You may ask suggestions from the wine experts assigned at this section. Admire the variety of flowers (in pots, bouquet arrangements or individually sold), every day greeting cards and yes! The chocolates from See's, Sanders and high percentage cacao can be seen and purchased. Plum Market is all the way high quality - starting from their produce, the wine, the meat, cheese and deli, hot and cold foods, floral, cafe, apothecary section and educational toys for kids. Known also for selling Zingerman breads and pastries, Atchaz pies and Detroit based coffee company. Aisles are wider, the floors shiny (but slip resistant) and clean, perishable and non perishable items are well organized/categorized. Plum Market team members are very helpful and knowledgeable. Theirs the vibe of "you get what you pay for" customer service. Parking is expansive and free. Expect to see fancy looking automobiles. No valet parking yet :-) The West Bloomfield location is my favorite, next to Bloomfield, Ann Arbor, downtown Detroit and Detroit Metropolitan Airport.

I usually have a good experience here but this girl named Blake was incredibly rude and has very…read morelow manners to be in a position of dealing with the public. I would recommend this store but not this employee to deal with. The paczkis that they had brought in from Palace looked just ok and I came all this way to get a strawberry bundle which I was told they had only to get here and they have NONE.

Always greeted when I enter this location. The service is friendly and the cakes, pies and cookies…read moreare the best. The cakes are my favorites though. The store is well lit and smells like a bakery. Good vibes always.

Food: love the cookies! Service: Bad! Employee (a young man)…read moreactually yelled at me (I'm an old lady) when I tried to explain how DoorDash wasn't really working for Crumbl deliveries (not Crumble's fault but did this guy have to YELL at me?!) Ambiance: meh...the employees act like you're the idiot if you don't know how to use their system. CONCLUSION: hey, no matter how good your product is, you can't treat your customers like crap. I'm never going back PLUS I'm spreading the word: stay away.

Really high quality Gelato is being made in house at this business. These Gelato's have a nice…read morecreamy texture with authentic flavor profiles and vibrant matching colors to the fruits which they are based upon. The flavor profiles burst on your palate where there is no mistaking which Gelato you are eating. The Creme Brule and Mango I had were absolutely delicious. The owner who was working behind the counter is sooo friendly and very gracious in letting you have multiple free tasting while trying to decide which Gelato to get. Very difficult decision as everything I tried was so good and quite delicious. The business itself has a modest footprint with limited seating for indoor dining, I can see as the summer months approach that this place will definately get busy as a quality treat like this is hard to pass up. This place was already fairly full on a cooler mid March nite. If you are in this area and are a fan of fine Gelato this is a business not to be missed.

Cute gelato place just a few miles from home. I've thought about trying it for years but finally…read moredid tonight. The two people working were very sweet. They allowed me to taste flavors before buying and they were friendly. I got a large gelato in waffle bowl to share with my daughter. We got three flavors in it. A coffee one, a cookie butter one, and a banana flavor. It was enjoyable and flavorful. That said, it tasted far more like ice cream than gelato. It was pretty pricey as well. My best experience with gelato was in Rome. No surprise. But I've also had a close second in both Aventura Florida and Puerto Rico at a place called Anita's. This wasn't even close to that experience (which is probably a good thing for my wallet and waist). But I did like Frozone and would come back. Great service. I can tell they take pride in what they do.