I had to create an account to write this review. This review is a little late but it needs to be said. I placed a cake order, called multiple times to make sure the name was spelled correctly. I came into the store already in a rush the party had started and we needed the cake. I checked it over and they missed the i at the end. It was frustrating I paid 50+ dollars just for it to be wrong. There were two girls working there. One told me the manager/owner is the one who decorates the cake and she can text her to come in and fix it. The other girl I think her name is anaya, she took charge looked confused the whole time. She said she could fix it. But didn't the other girl just say you guys couldn't. She took the cake to the back butchered is. It was all messed up! The red frosting was all over it looked like crap. And then she forgot the explanation mark at the end too. This was over half an hour of this. She kept saying she was so overwhelmed. She did something she didn't know how to do. Then eventually the owner I think came in and fixed the cake it looked alot better but wasn't perfect. I understand it's not the two girls fault but they need to teach her how to work with costumer and not have an "attitude" saying it's not her fault but she can fix it. She was way over her head. She shouldn't have touched the cake. That's my problem. She took it into her hands to fix it and messed it up. She needs to be reprimanded for her actions of false leadership. With all of this time the cake was half melted when I left the shop. If the owner is reading this. Either fire her for her unprofessionalism of saying she was overwhelmed over and over again or teacher her that she can't fix everything. Thank you I hope things change. read more