This is a good concept, BUT the base ice cream is cheap, well below Breyers AND it's really expensive. If they elevated like a Ben & Jerry's quality they would be unbeatable. Average at best and disappointing.... read more

The ice cream was fine, but the women's bathroom was out of soap and the antibacterial in the store was empty. Pretty important for food service to be able to wash your hands. read more

Beware ordering online for delivery. They use Door Dash, which I try not to use anyway (too many issues in the past). Anyway, after ordering through Cold Stone website, I called the store to check they got my order They were very nice about everything. Unfortunately, twenty minutes later i get a notice that my order was cancelled. Called the store back and they had no clue what happened. They told me to contact Door Dash. After 30 more minutes of back and forth and customer support people, Cold Stone can't help me and advised me to come pick up in the future. Meanwhile, still don't have my money and have to wait 24-48 hours for Door Dash to get back with me. I won't order from either place again. And i won't promise my kids ice cream before I have it in my hands. Oooof! read more

Delightful!! I got the "Coffee Lovers Only" (I think that was the name) with coffee ice cream, caramel sauce, Heath Bar bits and chopped almonds in a dipped waffle bowl. First thing we noticed in the store was the heavenly aroma of baking waffle cones! Very nice staff. The only thing I didn't like was the chocolate they dipped the rim of the waffle bowl in. It tasted cheap and like paraffin. If they would up their game to some better chocolate, I'd be happy. Still giving it a 5, because everything else was perfect! read more

When we walked in, all the tables were dirty, the employees didn't greet us, and they were standing behind the counter talking. We had to ask them to clean off a table for us. There were no other customers so not sure why it was so dirty in there. The floor was extremely dirty. Not a good atmosphere. Ice cream was good tho. read more

Ice cream was good, but.... Extremely dirty floors, tables, and very dirty behind the topping jars and the glass/sneeze guards were super gross. Very unsanitary. The female mployee that helped us was on her phone initially, she put it in her pocket and never once washed her hands. GROSS! read more

Per usual my visit was amazing! Sometimes I am just craving ice cream and this is the place to go. I love getting coffee ice cream with a bunch of chocolate chips and the employees definitely know how to satisfy my cravings. They have waffle cones that are dipped in chocolate with sprinkles and if you are wanting to change things up a bit I would suggest trying one of those! They are creative and delicious! read more

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Best made ice cream ever. they make almost anything that you can think of from candy or just plain vanilla ice cream.

Got the cake batter ice cream with one mix in. Only reason it isn't a 5 Star is due to consistency of size. The man before me ordered the same size as me yet his was overflowing at the top and mine was barely full. The ice cream itself was delicious though, all 3 of us enjoyed our desserts. Will be back :-) read more

What else can you say about this fantastic ice cream treat? This is a great location with friendly staff and, as always, fantastic ice cream treats. read more

I had a the best ice cream ever!!! I got the strawberry and blueberry cheese cake, I believe. It was so good. I will be back. I also asked about having a birthday party there and the ladies were very knowledgeable about them. I think having a birthday party will be great!! Im turning 40 in June and I think I may want ICE CREAM LOL!! Also I forgot I did get the waffle cone with sprinkles... Hey a Kid can be a kid LOL read more

I usually love this establishment, but today's experience has been the worst experience I've ever had at an ice cream business place. The two workers were obviously very angry and barely mixed our ice cream, put a scoop of vanilla on mine without even stirring it, aggressively plopped a scoop of peanut butter on my friends without mixing, and was super rude throughout the entirety of our time there. They didn't want us there and made it obvious. They also tore our cards from our hands as we were trying to pay. It's really sad they were so rude because we went to celebrate graduating from college and were pleasant to them. Put a damper to our evening. read more

Went there last night and ordered pumpkin ice cream. The ice cream had no flavor. It didn't come close to tasting like pumpkin.

The ice cream was amazing as always. However, when me and my family arrived this is what we saw. Absolutely disgusting. One of the ladies actually went outside to clean the tables but did nothing about the trash. read more

Cold Stone Creamery - a trash can and a black refrigerator - Ice Cream & Frozen Yogurt Near Me - Fayetteville, Arkansas

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We've all gotten a little giddy when we hear the word ice cream, and ladies and gentlemen cold stone creamery is at the top of my list. If you want an excellent experience and thought provoking taste, try the chocolate devotion (chocolate ice cream, chocolate chips, brownie and fudge). For a little more adventure, try it with almond pieces and coconut. Rocky road on steroids!! read more

Because it's cold inside you'll want to be sure and start ordering as soon as you walk in the door - and be sure and order something with the birthday cake' flavored ice cream. YUM! read more

Always tasty, but just about over CS I've been to the past two years has been understaffed.

Strawberry blonde...I love you! First time at Cold Stone...good stuff! If you haven't tried Cold Stone, give it a try!

One of my favorite places to eat in Fayetteville is ColdStone Creamery, I love going there to get my ice cream because of the environment. When you first walk inside, you can see the big red sign saying ColdStone Creamery with a little ice cream cone on the side. The other thing is when you walk inside the bright red color pops off the walls, and the ice cream is inside a case that has lights right above and name tags with the color and the names of your favorite ice cream. The smell is so breath taking; you can smell the waffle cones being made and the smoothies and all their ingredients being mixed together. My favorite thing to get at ColdStone is the cheesecake ice cream and chocolate mixed together with nuts and chocolate syrup. The taste of it all mixed together is outstanding, with the cheesecake ice cream that taste like you're eating cheesecake with chocolate mixed together and the crunchiness of the nuts and creaminess of the chocolate syrup. All these special ingredients mixed together its outstandingly good. read more

Cold stone is delicious. This place was very clean, the employees were friendly, and the ice cream was great. We got several of their specials and they were all very, very good. I would recommend all of it but don't let your eyes be bigger than you're stomach. The small or medium size is more than you'd think. read more