Would highly recommend! Loved the presentation, was easy to order over the phone, and the cake…read moreitself was so delicious!

I have enjoyed three single serving size bundt cakes from the Green Bay, WI Nothing Bundt Cakes…read morelocation (2621 S. Oneida St. Suite 102). The first two were sweet surprises for me, delivered by a hotel manager! Today, Saturday, February 21, 2026, I stopped by this location to purchase the new Banana Pudding Single serving size bundt cake. I have a mobility challenge (4 extra metal legs, being use of an assistive device). The young lady behind the counter just stared at me, unwilling to assist me with opening the door; she did NOT greet me; she did NOT ask if she could help me with anything; she did NOT even crack a smile. Another lady came from the back & assisted me with my purchase; she assisted me with leaving, opening the door & walking with me, carrying my purchase/bag. Upon expressing my displeasure with the young lady at the counter. This employee mentioned that there have been MANY COMPLAINTS about this young lady's behavior & this young lady is THE STORE MANGER OF THIS NOTHING BUNDT CAKES LOCATION! I am an executive healthcare leader. If it were up to me this young lady would be immediately removed from her position! Customer Service is a number one priority in any business (healthcare, hospitality, food venues). Thank you for reading this review.

Our experience with Taylor was amazing! She was super accommodating to our schedule for our tasting…read morewhich was much appreciated. We greatly appreciated the Gluten Free options and wide variety of flavors offered! From presentation to setup, everything was a breeze and we had nothing but rave reviews from wedding guests!

Love this cute cupcake shop! They have so many unique flavors. Easy to work with on our wedding,…read morefriendly service and the shop is kid friendly. My daughters loved playing in the kids area, perfect for taking the kids for a fun treat out of the house and let them play!

I have been going to this bakery for many many years. I have bought speciality cakes for…read moregraduations, birthdays, baby showers, etc. I have referred many family and friends to their bakery. We have moved out of state to FL but my daughter graduated this year and we were flying back to have her party. The party was for 300-350 guests. We had purchased some bakery items through the venue, but I did want the cake and other items from Monzu. Well I called the bakery and explained my situation, and was advised to place the order 2 weeks before my event. She did not want to take any orders over the phone and so far in advance. So I said okay no problem, I placed the inquiry online literally 2 weeks to the day of the event. I did not hear a response for almost a week. Which I was concerned. Once the baker responded, she advised that she could do it but the CAKE wouldn't be as detailed as some of the inspo photos I sent. I was VERY detailed on the theme and gave them full range on details as I know they have produced good work in the past. Well was I wrong. She told me it was big order, so she wanted it placed asap which I did the same day she responded. We ordered a cake, cupcakes, macaroon tower, pretzels, cookies, strawberries, and cake pops. All for almost $400. Which I had no problem paying. She also told me once the order was placed that she could do it all but would not be able to deliver. Which I was like okay no big deal. Secondly, once I got in town, my mother wanted to have everything paid for so we weren't worried last minute and we were wanting to pay in cash. Couple things, we paid early, and the bakery didn't want us to pay cash they wanted us to pay online. Ultimately, it was no big deal but when the day came to pick up, I will never forget the disappointment and anger I felt. Monzu ruined what should have been a joyous day we celebrated with my daugher. The baker asked that we pick up before 12 pm. We showed up at 11 am-11:30 am. Red flags: they didn't have my order ready, the cashier was going to let me leave without half the order, questioned me when I was like where is the rest, didn't believe we paid, she goes to talk with someone and says " oh I am sorry she is packaging up the remaining items". They would bring each item to me individually and they all kept getting worse and worse. The theme was not anything I asked for, the cookies had GREEN AND YELLOW GRAD CAPS WITH BLUE AND BLACK SPRINKLES AND BLACK TRIM. Her colors were black/silver, and hints of blue if needed. Her theme was Victorian goth. Lace everywhere. We got modern 2026 theme style with white blue silver blk. Then we questioned them, they got an attitude. The baker stated that her printer printed the caps that way and yelled to stop saying they were yellow and green, got confrontational w/ my aunt & mom The cake pops looked like rocks. They apparently went sprinkle happy, and I am assuming they ran out of time to do my order, or they forgot. The cupcakes looked like they were from Walmart. Like the premade ones. I would have been better off buying my cupcakes at Costco. The macaroon tower was spray painted a different shade of blue. It was horrific. The party was in 2 hours, I was late getting to the venue, and then they asked to make it right or fix it, but to be honest there was no way to fix that. I literally panicked and walked out of the bakery before I lost my cool, which wouldn't have been pretty. I didn't have time for them to make it right. I called the venue to see if their baker could help, and they told me they would try. So, my mom came out and told me that she asked them to take the cap off the cookies, they replaced the sprayed blue macaroons and called it a day. I also told them to not use white and that's what we got on everything!! I didn't mind for the cake so it wouldnt turn people's mouths black but still. I was late, I had to help set up once I got there, I wasn't even ready when people arrived, nor was my daughter because then were late picking her up. The bakery items didn't match the dessert table theme let alone the theme of the party. I was in tears. This ruined my whole day. Not one sorry when we left except from the cashier who assisted my mom bringing out the items. It wasn't until after the event I checked my email and I did get an email from the baker apologizing, stating she should have never taken the order because she was over booked. She did refund $100 or like 10% of the order, but to be honest I was still in shock how I was treated and the items that I was given. They looked horrible and I will never get this memory back. I will end with this...I will never give my business to Monzu again, and I did share my experience with all my family and friends that came. They all recognized I was off and my eyes were red from crying. Monzu you ruined the whole day that was to be celebrated for my daughter's accomplishment. All of this could have handled in so many different ways. NEVER AGAIN!!

We have been coming to this bakery for years, not just for weekly treats, but for anniversary cakes…read moreand specialty items. The staff at the store is very friendly and I even met the chef once. the store staff offers great customer service and follow through. My review is not regarding their delicious cakes and bakery. This review is regarding the person who ran their booth at art fest in Green Bay this past weekend. The woman they left in charge was completely unfriendly, never smiled, never said hello, no positive vibes or any heartfelt courtesies. We stopped by on both days to get cupcakes. She was rather crude and unfriendly. My question to the owner is, why would you put someone like this in charge of representing your sensational bakery? As mentioned, we stopped back twice on both days for goodies because we love the products not because this person offered any type of customer service. Sorry I did not catch her name and she did not have a name tag on. She was in her late 50s or early 60s, blondish / strawberry blonde hair. this person does not belong at the front lines. She would've been better served working in a back room prepping food away from the public. just saying. ‍namaste

I had The Amazing Cupcake for wedding cake and cupcakes after finding Valerie at a wedding show…read more The cupcakes were fun and tasted delicious however the customer service was not worth the deliciousness of the cupcakes. We first were fooled by price when she left the delivery space blank then charged us more money right when we were set for final payment. We ended up having to pick up our own cupcakes the day of the wedding and drive them ourselves to the reception. When we picked up the cake and cupcakes, we did not receive any boxes or wrapping for transport, just a cake on cardboard set in our car...YIKES. She did not answer timely on emails and was not a pleasure to work with. Very disappointed in the service.

The service was pretty good for how busy they were on a Sunday! We were sat at the bar which I…read moredon't prefer. The food is always high quality, they have good specials. The vibe is modern and clean. One of the best breakfast spots in the area. I'd recommend either this place or Delilah's in downtown GB.

This place is super cute!! The latte I had was one of the best I've had in a long time! Super good…read moreeats! Amazing service with kind and thoughtful workers!