This place was great! Super clean, great customer services, tons of product options. The girl who…read morehelped me was super knowledgeable and helped me find just what I needed. I'll definitely be back

I was in the area and thought I'd try this place. This was my first time visiting Tropicanna…read moredispensary, and unfortunately, it will also be my last. The only two people who were genuinely friendly and welcoming were the young woman who handled the registration process and the security guard. Beyond that, there was very little greeting, introduction, or effort to help me as a first-time customer who was clearly unfamiliar with the products. I explained exactly what I was looking for, yet I was only shown three options despite the amount of stock in the store. The products were basically placed on the counter with very little explanation. Trying to get information or ask questions felt like trying to pry open a clam. I should not have to pull information out of employees when I am standing there ready to make a purchase and asking for guidance. I eventually purchased a product, only to get home and discover that it needed to be charged. No one mentioned that possibility or warned me that I could leave the store with a product I could not immediately use. The product did not come with the charger I needed, so now I have to make another trip back to the store. I decided called going back maybe there was a magic button I wasn't seeing. But their first initial effort was to tell me I have seven days to return with the product so they can TEST IT and determine whether it QUALIFIES for a replacement. I was also told there would be no refund. This is extremely frustrating. If a product requires a charge and does not include the necessary charger, I believe the store should make sure the item is adequately charged before selling it or, at the very least, clearly inform the customer before the purchase. What concerned me even more was being told there can be an issue with a percentage of these products UP TO 25% or more. If there is a known possibility that a customer may purchase a faulty or nonfunctioning item, that information should be clearly explained upfront before making a purchase --especially when the store has a no-refund policy. Overall, I left feeling uninformed, poorly assisted, and dissatisfied with both the customer service and the way the product issue is being handled. Based on my first experience, I cannot recommend this store. First-time customers should feel welcomed, educated about the products, and confident in what they are purchasing. Unfortunately, my experience was the complete opposite. Save your yourself the hassle, frustration, and having to go back just so they can test the product that you purchased to see if it's deemed to replaceable cause they sold you faulty one. I do not recommend this dispensary at all. The value on all levels is disappointing. There's plenty of other dispensaries in the area that will give you much better service and the staff will be better educated in the product and customer service.

Great customer service, everyone is always so happy to help, give great product information,…read moresuggestions for specific needs. Warm greeting every visit. I love bringing my puppy, he gets little treats everytime. Absolutely love and highly recommend!

Decided to try this dispensary, since it is just down the way from one of my usual. Some different…read morebrands than some of the others carry, namely No Till Kings, which I had never before seen or tried. Fine bud tending, steered towards a deal for this premium bid, so nice direction, after short discussion. Very similar to all the other locals otherwise, for layout. Parking is a bit skinny around the back down a kind of alley, but I came in the middle of a weekday, so fine. A little confusing, since other businesses are at the gated front area and it is a little bit of a fake out. I dunno if I missed a sign but I got there. If that's you too, just come back out and take the NEXT short right.

Thelma great service I'll come again next time come check them out best prices aroundread more

I went to the collective, told the guy i wanted an oz asked how much and he told me 300+…read more I went to evergreen got a prepackaged oz of tiny buds no stems super easy to break up and roll for $65 astronuggts or something. I am not elon musk or bill gates, i can't afford 300+ a week just for flower It ain't the most potent, just take an extra puff or two and save $250 a week is my philosophy

Anna was cool and helped me find what I needed! She was really knowledgeable about edibles and…read morehelped me.

I've had pretty good experiences here until one of their own brand products didn't work AT ALL. I…read moredon't live nearby so I brought it back the next time I was in the area and they said after one week I couldn't get any type of help. Even though it was THEIR BRAND and it was purchased here and they saw the purchase in the system. I live more than an hour away but I won't be purchasing here anymore. They just scammed me out of my hard earned money. The product never worked. How is that my personal issue? No. I won't be back and you shouldn't either

I never write reviews so this dispo has done something…read moreright. I started going to Green Mart when I was 21 and the service has always been amazing. I went so often they started remembering me, shoutout to Rocky, a previous security guard who always made me feel so welcomed. Their selections are always amazing, even offering deals basically everyday. Very organized store and always in stock with everything I need! Thank you GreenMart for the last few years.

I love the self shopping experience and how product is displayed here! Makes it so much easier to…read moretake your time and not feel rushed . First time customers get 25% off so we stocked up! Service was great. So nice they put up with a lady that was talking their ear off about some political stuff she honestly could've kept to a minimal or to herself. We weren't against what she was saying but she was trying to preach to us wayyyy too hard. The bud tender was very apologetic and kept her cool with us . We'll definitely be back for more goodies!

Best so cal dispensary!! Friendly staff with incredible so call strains you can't find anywhere…read moreelse anymore! Highly recommended for real smokers

Amazing customer service with w nice AC office and the weed is gas! I definitely recommend stopping…read moreby!!

Clean, staff is friendly. My favorite spot for medicine. Safe area, plenty of parking, and I…read morealways feel welcomed here. Highly recommended. Best dispensary in Santa Ana, Orange County, that's near me. Best security also. Rajab and the team here is awesome.

Went yesterday and brought my friend and it was her first time there , my fifth or sixth time…read morethere. Sarah helped both of us get some gummies to help us sleep better as well as some accessories and some pre-rolls for myself. My friend was really impressed and called her son to say this place is wonderful and safe and in a very safe area surrounded by new apartment buildings. I can now tell my friends she said. If any of you are hesitant about coming to any dispensaries, do NOT worry about coming here, as you can come here and feel completely SAFE . Nowhere is the word Dispensary on the building. There are so many cameras watching the outside and inside with security. 1. You as in all dispensaries: must give your ID to the person in the front and they type in your info and scan your photo and return it to you then UNLOCK the security door before you can enter the actual dispensary. 2. Once in the dispensary: you can go into the Pre -Order Pick Up Line or Just get in line and they will assist you with what ever you are looking for . The people working there are very knowledgeable and will help you if you go not knowing what you may need , like Sarah did with us. 3. So seniors or anyone suffering with either pain or not, dont hesitate, go and let them help you TODAY , you wont be sorry .. Prices are really reasonable and of course there are the CA weed taxes of 19% now . BRING CASH NO CC ACCEPTED . If you don't bring cash or have enough there is a ATM but it cost extra an addl . Fee that your bank will charge you for using a non- bank ATM I did it once . This building is ADA accessible as well with ADA parking places front . I hope this review helped someone ..if so can you give me a . Thank you all and SyOY .

EL1TE dispensary. I used to call these places labs and they always held a darker light to them. The…read morefaces of the business were always controversial but in my eyes they've been nothing but helpful and supportive throughout my life. These places offer help in certain ways we won't let ourselves realize we need or want. I have so much appreciation for EAZE and all the coolass peeps that show love whenever I need me a smoke. These stores help me make my visions and dreams come true. This one is for (Cesar out front Brendon, Laurence of Arabia, Logan, Jules, Gary, and Miss Faith.. just to name a few). It's all thanks to people like you

I placed an order and had a question about my delivery. No one responded to my emails or phone…read morecalls. The man who dropped off my delivery didn't want to come to my door. I still tipped him $20 on a $77 tab. He seemed irritated that I wanted him to come to my door. That's a first for me as far as delivery goes. With so many dispensaries out there they should improve their customer service. Last time I order from Eaze