Colleen is simply the best! She provides individualized analysis and treatment for each of her clients. The spa is so very clean and relaxing and with each facial your skin looks renewed and refreshed. She cares about her clients and will go out of her way to do what she can to accommodate schedules. Just can't say enough good things about Colleen Elizabeth. read more

I've been seeing Colleen for facials for over 20 years. She's professional and the results are amazing. I would t go anywhere else!

I really enjoyed my experience here. Bought a groupon for lash extensions and had a great time with Denise. I was about 5 minutes late due to weather and they were extremely accommodating and friendly. Filled out a new client form and was quickly ushered into the room. The room was nicely decorated with a comfy bed, relaxing music, and fragrant smells. Denise was very friendly and made me feel very relaxed. We got to chatting and time went by very fast, she even said I could nap if I wanted to since I was so relaxed! Lashes came out great from her. I would recommend this to anyone who is thinking about stopping by. They do much more than lashes (facials, body scrubs, hair). One thing to note is their location! They have a small driveway and their building does not look like a typical beauty salon. It is a brown business looking building NOT located in the five points center. I'd definitely come back and join their membership program! - J read more

Colleen Elizabeth Spa - Photo doesn't do Denise's work justice but partial Demi lashes! - Skin Care Near Me - Santa Barbara, California

I would rate this salon and spa a solid 4.5 on the 1-5 scale! For starters, the building was very easy to find, parking is close, free and plentiful, the rooms were very clean and organized, and the service was quick and friendly. I do not get spa serviced all too often and in fact I am very protective of my hair and unfamiliar about titles of processes and what they entail. You could say I'm a little low on the sylin' scale. I heard about this spa from a friend saying she'd had an awesome experience with a partial highlight and deep condition, so I decided to give it a whirl. The appointment booking process was quick and easy (however they do book quite fast so definitely book a week or so ahead of time), and they got me right in at time of appointment arrival. Montse was my stylist and she recommended a baylayage rather than partial highlights, saying it would look more natural and fade into my regular bright blonde hair during the summer time. I'm glad I trusted her and thankful she was my stylist because she kept me talking and laughing the whole time, really creating a significant experience for me. She even offered/made me a delicious complementary coffee! Everything about the experience was perfect, the only reason I would not give this salon/spa my top of the chart five rating is due to the chemical products they use being pretty harmful for your body and the high listed pricing. It's not something many can afford even with the awesome 2017 Axxess deal, student discount, membership options, and other special deals you can find on their website. Great experience, and very thankful to my new friend Montse! read more

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At the beginning of the year, I decided I wanted to make regular facials part of my self-care routine. Of course, price was a consideration. I found this place through Yelp and have been getting monthly facials from Marissa. I chose the "Face Forward" 60 minute facial which is $85 (+tip). The spa is in an unmarked location - no sign on the building or door- so you would not know it is a salon from the outside. You have to text them from the parking lot that you are there and they will come unlock the front door. Once inside, it has a "spa" atmosphere, with a clean and modern decor. The facial itself was relaxing and soothing. No extractions are done. My skin always feels hydrated and refreshed when I leave. They offer a membership program, but it's only worth it if you plan on getting more than one service (e.g. waxing + facial). Unlike other spas I've gone to, they don't try to sell you products or quiz you on your skincare regimen. I think it's an affordable place to get a quality facial and I've been very pleased with Marissa. Appointments are quick and easy to make, and I've even had luck with last minute bookings. Highly recommend! read more

First time customer, thanks to groupon! Saw Jen for a Brazilian. She was super friendly and made it less awkward lol Took literally just 10-15 mins for a Brazilian, super quick! I would definitely return! read more

Colleen Elizabeth Spa - Skin Care Near Me - Santa Barbara, California

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Colleen Elizabeth Salon & Spa is the place to go for a Brazilian wax :D I got my first Brazilian wax here (thanks to their LivingSocial deal) and I felt welcomed and comfortable (even though I was nervous about the pain lol). The salon & spa itself is kinda small yet cozy and warm. The interior decor is relaxing with soothing music in the background and fresh flowers around countertops. The staff is professional and friendly and my waxer Jodi was amazing because she got the job done in about 10 minutes. It really wasn't as bad as I thought waxing down there would be :) All in all, I recommend this place for anyone's waxing needs. Thanks, Colleen Elizabeth! read more

My dear friend gave me a gift certificate for my birthday for a one hour treatment and I joined their membership program to maintain a healthy complexion. Today, I brought my housekeeper for a microdermabrasion treatment. I can't wait to see her when she's finished. read more

Colleen Elizabeth Spa - Skin Care Near Me - Santa Barbara, California

I cant say enough great things about this place! Chrissy is awesome. I get my lashes done every 2 weeks. They stay perfect basically the entire time. i have had a few issues with billing, but they have corrected it each time and has not happened since. thank you! read more

I love love love this spa! I really appreciate their membership program and think it is the best and most affordable way to "splurge" on self-care. Also, they have a really cozy, peaceful waiting area that really feels welcoming- different from a lot of other spas I've been to. I have been getting my lashes done by Chrissy every 2 weeks since June. I get so many complements on my extensions and comments on how natural and beautiful her work is! They stay really nicely and it never truly "looks" like I need to get them filled. She's the best and I always look forward to my every other Thursdays. Love her and her work! read more

Today, I got my very first Brazilian was with Colleen. She was amazing and sweet to me! To make me feel comfortable and reassure if I really wanted to go through with it, she first did a bikini wax. Giving her the green light, she finished quickly. She talked to me throughout the entire session and distracted me from the pain. She informed me about how they stay sanitary and clean to protect clients from bacteria and what not. As I was watching her, she followed through with everything she mention. Definitely sticking to this salon, because they definitely gained my trust. read more

Love love love Colleen and her staff! Everyone is extremely friendly and lovely to talk to. Efficient service and easy to schedule appointments. Got my lashes done multiple times and the ladies really cater to what you want and are willing to answer all my questions. They give you tips and tricks to maintain the lashes as well. Really sad that I had to leave Santa Barbara - haven't found a lash place that I trust as much as I do here! read more

Although I did not use the Groupon that I purchased, I was grateful for the gracious handling of scheduling and then my cancelling because my eye was swelled. The helpfulness of the person who called and texted (sorry I don't have her name) was much appreciated. read more

Customer service is a joke. I made an appointment back in August with a Groupon for a wax. I had to cancel due to a family emergency. Fast forward to today, I called to make an appointment on Monday. Did not get a call back until Thursday (after I called them again because I realized my Groupon was redeemed back in August (Bullshit). When I spoke to their "beauty consultant", she said that they redeemed it because I cancel with in 24hrs. Had I know (because I was never informed when I called to cancel) I would not given you the courtesy of a phone call. Here I was trying to help our local businesses (instead of going to European wax center. Also, across the way) and this is the way local customers get treated. No Thank you! Never again. read more

Beware: they have a VERY strict 24 hr cancellation policy. I sprained my arm so I was not able to drive (or do much of anything) and called 14 hrs in advance and they STILL charged me. Of course it was my fault for not realizing they had this policy, but I've never heard of one so serious for an eyebrow wax. Sometimes, things happen in life and I want to be home salon to be more flexible. read more

I was really excited to try this place for its awesome yelp reviews and bought a Groupon. I have to admit it took perseverance to finally reach the receptionist to schedule an appointment since they never returned my calls. At last, I was able to book an appointment two weeks in advance for a mani and pedi shellac. I was told I would receive a text reminder 24 hours in advance confirming my appointment (kinda cool!). Today, I receive a call informing me I was late to my appointment today. Confused because I didn't not receive a text 24 hours in advance she assured me I had. But I have yet to receive one to this day. Rules are rules granted and I understand it's my fault for not showing up and as a result losing my groupon deal. But to not receive a sincere apology at the very least is simply rude. Due to great customer service (sarcasm) via phone I rather spend my money elsewhere. Update: It took them 12 months to respond to my review with, " this gives ME the opportunity to let all Groupons clients know our system sends computerized reminders..." As stated in my review I did not receive one. Thank you for calling me a liar and writing a sincere apology addressing the issue. A simple response with, " Sorry for the inconvenience, we're not sure what happen during your experience. We've made positive changes with our computerized reminders as well as staff and we hope to improve your experience in the future." But no, as a customer I'm asking too much. read more

I've gotten a bunch of Brazilian waxes done and decided to try this place out a couple weeks ago. Here's what I thought: Pros: The staff is professional and polite. The place is clean. It's easy to book an appointment last-minute. Cons: I had to tweeze myself (there and when I got home). It just didn't last as long as it usually does. It was kinda pricey ($47/Brazilian), especially considering the service. Charged my card twice and took forever to refund me. I'm going back to the B Boutique! read more

I wish I could attach my picture to my review. I posted it in their images. Horrible "root touchup" and rude customer service. Mercet, I believe is the girl who did this. Mercet. This place is so small! I can't believe they call it a spa! read more

Colleen Elizabeth Spa - I am just going to leave this here. Horrible "root touchup" by mercet, I think that was her name? - Skin Care Near Me - Santa Barbara, California

Two Words: Slightly Unhygienic I received a Brazilian wax from here. It was not my first Brazilian wax. The technician asked me if I needed to use the restroom. I said, yes. On the way to the restroom I noticed an employer eating on top of the waxing bed. That is unhygienic and dang... I kinda felt sad for her when I saw that. Anyway, the restroom was fairly clean. I actually did a double check because I was still thinking about the lady slurping up her spaghetti dinner. I went into a different waxing room and the technician gave me some hygienic items. Music was turned on, but the curtains were wiiiiide open. I wonder if anyone could look in because I was spread eagle the other direction. We kept chatting the whole time which was nice because it distracted me from the slight pain. Afterward, she informed me of aftercare and gave me a 30% discount coupon. I'm not sure if I would come back because of the spaghetti lady..... Maybe I'll get my brows waxed. read more

I was pleasantly surprised with Colleen Elizabeth Spa. I bought a Living Social deal for a brazillian and figured it was a good deal no matter what, and didn't expect much of the spa due to the location. The staff were really sweet, it was clean and pretty inside, they had a really pretty lighting fixture/chandelier which was a good distraction during the brazillian. It was done quickly and the esthetician was really good. I would definitely go back if I wasn't moving away, and I will definitely recommend to my friends! read more

Wow! I am not normally the type to get a massage, but I recently was given one here and I have to say it was excellent! They were very courteous and respectful. I have fairly bad allergies and they let me smell the oil they used before they used it on me to make sure I wouldn't have a reaction. I am most definitely coming back when I need a massage and will tell my friends. They do other things like facials and waxing as well but I did not use those services so I can't say. I am sure though they are awesome as well! They are located in the Five Points shopping center inside a hair salon call DeCut International and it would be very easy to miss them. read more

Used a Groupon for waxing. My esthetician Marissa was super personable and made the whole process extremely easy. Will definitely return for another session. read more

I went to Montse for a lash fill and she was magnificent! I had some damaged lashes from a previous application and she fixed them right up! Can't wait to go back to her. They also have a membership for lash extensions, making it a bit cheaper if you choose to maintain your lashes. read more

Colleen Elizabeth Spa - Montse's business card - Skin Care Near Me - Santa Barbara, California

I have been going to Colleen Elizabeth for almost 2 years now on a regular basis. I love the ladies, the environment, the professionalism, and the fact that I can text them and request an appointment. I'm typically there only for a Brazilian, but I have also had my eyebrows done and a pedicure. The pedicure was really more like a foot massage/polish change, but again I still love this place. They are also trained to make the Brazilian as painless as possible and I appreciate it! I definitely recommend this spa for all of your maintenance needs :) read more

This place has the worst customer service. I bought several packages from them. reception has always been bad but they did have a great technician. I never had a problem redeeming them until Denise who was great, left. Then all the days I wanted to come in were booked. Wednesday is my day off and wouldn't you know they had zero Wednesdays available ALL YEAR. I would have to take work off to redeem. So i took work off several times. SMH. They ended up saying my package expired after a year. Well when you don't have any days available to redeem- of course it will expire. read more

I highly recommend their service packages, it is by far the best deal in town depending on what you do. The basic package (silver) is $88 a month and you buy one hour to do what you want with it and can break it up into multiple sessions. JUST BE SURE TO USE AL YOUR HOURS EACH MONTH AS IT DOES NOT ROLL OVER!!!!The levels are based upon the esthetician's experience, the highest tier is with Collen herself! This is by far the best deal to get lash extensions just be sure to go to Anna as her application is far superior than anyone else at the silver level. I also recommend getting facials and waxing. The team is really great where they will wax your brows while your facial is being absorbed and they still manage to fit in a massage! You definitely get the best deal here for multiple services! I highly recommend these services: - facials - lash extensions - full service waxing I docked one star for their inconsistent service when booking appointments. They have gone through a bunch of different people over the past year and seem to have now figured it out. They are always friendly when checking in and even if they are helping someone else they know who you are and automatically let's your esthetician know you have arrived. They always offer some spa water while you wait and they have Wifi to keep you occupied while you wait. read more

I love this place since I found this place I do NOT go anywhere else. I've gone to Colleen for eye brow and lip wax and skin consults. She is amazing really know her stuff. She has a very high standard of how things should be done. You need to book her ASAP. And then rebook at the same appointment. She is a hot commodity, so to try to see her last minute is somewhat impossible. I've also seen Victoria and she is great too. When I can't see Colleen, she's next in line to deal with my non compliant eyebrows. The space is small, making it more personal. I like it. It's very clean and always smells good. I will go here for ever. Until they retire. read more

Super comfy and clean office, and has easy parking. The staff is friendly and nice. Treatments are nice and relaxing. I felt like everyone I encountered here was helpful and sweet. The waiting room is really stylish and comfortable. read more

Colleen Elizabeth Salon and Spa is ideal in that not only do you get whatever kind of facial and body services that you need, but also get someone who genuinely cares about your well-being. Finding out what products and procedures that are most important for my body is her main goal, and doing what is best for me! Also, the hours and prices are fantastic. I definitely recommend this spa!!! read more

Without a doubt, hands down...the best salon around. I have unfortunately been blessed with hair in places it shouldn't be. Honestly, it's embarrassing. But, what I love about Colleen Elizabeth Salon is that you NEVER feel judged, you feel pampered and loved, and you're comfortable! Letting it "all hang out" can feel awkward in some salons, but not here. It's aesthetically pleasing and as relaxed as you can be when having hair ripped off your body. ;) And to top it off, all the aestheticians do fabulous work! At first, I tended to stick with Colleen because she's so good, but then I discovered that all of her employees are awesome. And the membership plan is wonderful and I highly recommend that. You can't go wrong with them...I proudly refer all my friends to them! :) read more

I came here with a Groupon some months ago and forgot to write my review. I got a Brazilian Wax and was in pain afterwards. I forget who my waxer was but she finished in like 10-15 minutes. I'm not new to Brazilian waxes at all and this was by far the most painful experience. Not even my first Wax was at painful as this one. Still a great price on Groupon, I guess you get what you pay for. read more

I got an eyebrow wax with Colleen and she was amazing! She's really nice and friendly. I was initially supposed to get eyelash extensions but she recommended that I wait to get them done since I had allergies. I appreciate her honesty and professionalism. She could have easily done the eyelash extensions to make money, but that just shows she truly cares about her clients. I wish I could say the same about the receptionist with short dirty blond hair. She was quite rude and snooty. -5 stars for her lol. I don't know what her problem was maybe it's just today but she was not nice at all. read more

Just got my nails done by Tara and they're perfect! She's meticulous and efficient with her work. She finished my gel manicure beautifully in about 20 minutes! Giving 4 stars because it's difficult to get a hold of them to make an appointment. I had to call several times before someone picked up. read more

A great escape every time I go. Victoria is the best Esthetician I've ever been too. She does amazing brows!!

I am so happy that I stumbled upon this place! I received a chemical peel and microdermabrasion. I had recently moved, switched jobs, and closed a long run of a play. All of these events in my life made my skin suffer. I knew that I needed to do something to save my skin-and fast! The staff was so friendly and they really listened to my skin concerns. I felt welcome and happy to be there. My actual treatments were wonderful, and quite effective. I saw and felt results directly following the services. I will definitely be going back there, and they have a great membership program that I plan on checking out! read more

This is my second time getting a Brazilian here. I have gone to Jodi twice now and she is wonderful! The spa is convenient, clean, timely, and cozy. The staff are completely professional and extremely helpful for making appointments. The prices are the cheapest I have found. I would recommend it completely! Changing this review to 3 stars because they use soft wax at this location, which I now know is incredibly more painful than hard wax. read more

I just had an eye brow wax from Victoria...she did a fantastic job! My unruly brows are now sleek, and I'm sold on her style! Next time, I'm having them dyed as well, since I know others who have that service also done by Victoria. read more

I love Jodi and how she shapes my eyebrows! I am on a medication that does not allow me to wax my eyebrows, so Jodi patiently tweezes my eyebrows to a perfect arch. Jodi dyes my light brows and lashes so naturally that you wouldn't believe that I am a natural blonde....I love Jodi and wont go anywhere else! I recently had the kitten eyelash extensions and wow wow wow! I don't know if I will be able to live without them.... I had a shellack manicure two weeks ago and they looked amazing! Downside is that they started chipping within 2 days :( read more

Best eyelashes ever! So happy I got them done! I was always worried about getting eyelash extensions because they seemed like a lot of work, but now I can wake up everyday and not have to worry about mascara or anything. I can't wait to get in there to try more of their services. Just a warning make sure to call a few days in advance (at least) because they are always busy and it's super hard to get an appointment. They have a private parking lot right in front of their place so it's easy to find a parking spot. Also make sure that you confirm your appointment before or if you don't get back with them they might give it away! The atmosphere is very nice and you'll feel totally relaxed in there, and unlike most salons they don't try to oversell you on products after you get your service done. read more

I'm 9 months pregnant and decided to get Novalash extensions for when I was in the hospital so I could look ready without the effort. I had heard so many great things about Novalash technician Montse from Colleen Elizabeth Salon so I purchased a Groupon and decided to give it a try. First of all Montse was so book I was lucky to get an appointment, which actually made me feel better knowing she was so popular and in demand. The process took about two hours, and being 9 months pregnant was not easy. Montse made me feel as comfortable as possible giving me breaks to change positions, surrounding me with pillows, elevating my neck, she was extremely attentive and considerate of my condition. I told her the look I was going for, natural but as if I had mascara on and looked put together, and sure enough Montse had done exactly what I wanted. I absolutely love them and am so happy I got them done with her, I may even maintain them! Overall is was a wonderful experience and I highly recommend Montse, she knows what she's doing, and I'm ready for delivery day! read more

Colleen Elizabeth Spa - Skin Care Near Me - Santa Barbara, California