This was an extremely disappointing experience from start to finish. I have been here before, and unfortunately, it has never been a positive experience. The employee repeatedly called me inappropriate pet names such as "babe" and "sweetheart," which was unprofessional and uncomfortable. I brought in three pairs of shoes, including one pair in a rare colorway that cannot easily be replaced. When I received them back, it appeared that parts of the shoes had simply been spray painted rather than properly restored. The quality of the work was unacceptable. What made the situation even worse was the lack of honesty and communication. The employee later told my husband that additional work had been discussed and completed, even though this was never communicated to me directly. We were also charged extra for services that were never clearly explained. Overall, this business was dishonest, unprofessional, and did not properly clean or restore my shoes. I would not recommend this place to anyone looking for quality service or respectful treatment. read more

Another great job!!! I allowed an hour to get there to pick up my shoe, but traffic was terrible and bless his heart. He waited an extra 10 minutes before he closed. Very greatly appreciated. read more

Always a pleasure having George fix my purses!! I buy purses that the straps are not what I like and he makes them perfect!

He is absolutely amazing I brought in my danners work boots repaired with new soles and shine they came out looking like new. Will definitely use this shoe repair shop again. Plus he's a one man team no one to blame but himself. read more

My new Dr Martens Vonda floral boots instep was tight and cutting into the top of my foot causing a lot of pain. It was impossible to break them in, turns out this is actually a common problem for DM's. The owner recommended stretching the instep after I requested to cut the tongue, and it worked beautifully! Super happy with the result. read more

They did an amazing job with a pair of tabi shoes that needed sole guard. They were even finished before the projected deadline. Very impressed and satisfied with the work done. read more

Have been going here for decades and the work has always been exceptional-highly recommend. The owner has only ever been courteous and very helpful in my experiences. read more

Buddy at the front thought both of my Saint Laurent leather derby's were made of vinyl and claimed he couldn't fix a lifting edge. Told me to save up some money for real leather... Glad I did not leave my $900 shoes here. read more

He kept my favorite work shoes going for years! Sadly, they met their end in August. I don't think he's ever declined to repair anything I've asked of him. read more

Clean establishment, helpful and they do good work. Your shoes are ready as promised.

Took in two women's items in to be repaired Dec 4th. He told me to check the middle of Jan to make sure they were done. Called today, twice hasn't even started!! It is Jan 21st! He said he had eye surgery. So annoying. After seeing comments on here, sorry I ever went to his shop. read more

These are my shoes. They were the only ones I have in the car when I decided to go out one day after work. So I decided they needed to be professionally cleaned. I show up to this location, that I pass by every single day and thought well they've been in business for a while. Let me check them out. I dropped them off paid in advance. He said come back for them to weeks. Which was a long time I think for cleaning but what ev. I came back two days before the date just to check on them just to find that they looked the same way they were dropped off. Did you peep the Tajin on the side. Yeah that was there before I dropped it off. He was rude. He walked away when I was explaining that there was stain specifically that I requested to be cleaned. NOTHING. I really don't know how this place is still in business. And for all of you considering going there DON'T. read more

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George Chiranian owns the College Shoe Repair shop in Redlands. It is the best in the area. I needed a lift in my shoe, not only did George do a great job he got the work done in a couple days, even though he was extremely busy. I needed the work done as I am moving out of town in a few weeks. Thank you George! read more

I brought my Danner work boots in for a simple stitch Repair. He said he was busy and it would take a while. I said no problem. It took him 3 months to get my boots back and pre paid him $20 bucks. When I got my boots back they weren't stitched at all, he just glued the toe... This old a$$hole needs to retire read more

Very professional service. My Italian made leather booties need a new pair of heel bottoms. I was very happy with the result. Good value for the price. But the wait was more than 2 wks. I wish he could hire more shoe cobblers. read more

This place is so rude. The man that works there is a rude old fart. I don't even know how he still in business and you take your shoes to get a simple little repair and he charges you for a whole brand new pair of shoes. He's ridiculous bad reviews, I will not be going back there again. I got there at four and he was leaving. I said are you leaving? He goes yeah I close at 4 I said well it says right here you close at five he goes oh that was two years ago well, then change your fucking hours. You old grouch I will not recommend this place to anybody, and I will never never go back. And the only reason you're getting one star is because I had to put something too bad I couldn't give you a half of a star. read more

*Notice that most all of the good reviews for this place are pre-2016 ... before the current owner took over* I soooo miss the previous owner ... I went to them for YEARS. Always friendly & did a great job. The current owner was friendly when he first got the place, but now is just a crabby old man who charges way too much. I could overlook his crusty personality if the quality was there, but...not the case. My usual repair place was out on vaca so I took a pair of sandals in to College Shoe last week . On one shoe, the strap came undone & needed gluing. I asked him to glue the other shoe as well for reinforcement. He said he would ... he didnt. And the shoe he did glue has hardened glue glopped all over the side of the sole... he didnt bother to scrape away the excess (see pix). This is not the first time the work has been sub-par. Go elsewhere if you want a decent repair done. read more

College Shoe Repair - Gloppy glue job - Shoe Repair Near Me - Redlands, California

very disappointed coming here to have a repair on my shoe. I was told it would be ready in about a week. came back for pick up and still was not done! So I come back in 6 days and my Shoe is still sitting there not finished?? very unhappy with the lack of communication and slow service here. I could of gotten my repair done else where knowing the guy didn't even work on it and wasted a whole 2 weeks for nothing. read more

I just picked up a pair of favorite shoes today. College Shoe Repair is finally open again. George, the owner is a master cobbler. He is the fourth owner since they opened 77 years ago. He is always to pleasant to talk to, helpful, and has a big smile on his face. read more

College Shoe Repair - Shoe Repair Near Me - Redlands, California

I've been taking my shoes to them for years and have never disappointed! Prices are reasonable too. Please note, if you're in a hurry for a shoe repair, it's best you take your shoes as soon as possible so the shoes will be ready by the time you need them. Be prepared to wait up to two weeks if they're busy. I definitely recommend them! read more

This was my very first visit here, and I am appalled when I received my boots back with heel tip replacement simply put on. The replaced heel tip were simply sticking out on all sides. The heels were not fixed and polished like other cobblers would have done. The owner was not even apologetic when I had to bring my boots back to this horrible cobbler. I will NEVER bring my shoes back and will tell all my friends how horrible this shop is. read more

Subpar quality and rude too. I do not recommend this place. George doesn't provide the quality promised.

College Shoe Repair does not disappoint! Have brought shoes, sandals, purses for repairs. They do excellent quality work. There is no shoe repair shop like this in Rancho Cucamonga, Fontana, Upland or Ontario. Usually the other repair places are way over-priced. But this place does not disappoint. Driving out to Redlands to this shop is worth the trip and you know you will get the repairs right. It's a small shop but they do amazing work! The staff is nice and professional. The purse I brought in had a magnetic clasp that kept opening each time I put too much in my bag and they fixed it without changing the asthetics of the bag. I could not use this for years before bringing it here. Now, I can use it all the time! Also the straps to my platform flip=flops came loose and they fixed it like new! Their prices are reasonable and affordable. Bring in what you need fixed and they will find a way to repair it somehow. Highly recommend College Shoe Repair to all fellow Yelpers. There is no other shoe repair place like it. ------------------------------------------------------------------------- College Shoe Repair has foothold in Redlands Longtime business offers versatile service By JOY JUEDES, Staff Writer Redlands Daily Facts Posted: 11/17/2010 09:06:18 PM PST REDLANDS - College Shoe Repair has fixed generation of locals' shoes - and other leatherwear - for more than 50 years. "We get a lot of strange requests," said owner Ken Aday, who took over from his father in 1978. Besides shoes, he and his two employees repair zippers, buttons, snaps and tears. Business has stayed level through the present economy, and some customers have come "as long as I can remember," he said. "The service is the best," said longtime customer Marlys Mantel, who came in Wednesday. Aday has several pictures and plaques with sayings like, "We'll save your sole" and a wooden carving of a cobbler a family member made him. A silhouette of a cobbler is on the front of his apron. His great-uncle opened the business, and Aday's father took it over shortly thereafter. It was near Orange Street and Colton Avenue, then on Orange on the south side of the freeway. Aday built his current location in 1988 to provide more space, and has a few tenants, including next-door neighbor Needle Express. He is now seeing customers' grandchildren, he said, and he knows the names of at least half of his clients. He usually has 100 to 200 people a day come in, he said. "I've had some great customers over the years," he said. Some people are going through their closets for shoes they have not worn much, or are getting them repaired instead of buying new ones, he said. "Especially your better shoes you spend a lot of money on," he said. "It's better to buy expensive shoes you can get repaired two or three times." Aday uses "stretchers" for such shoes. He said good quality shoes are made of leather, but people need to be careful because some now have plastic soles. He gives tips to customers on how they can make their shoes last longer. Some of his machines pre-date his move to Sixth Street. He has equipment for polishing, stitching and sanding. He and his employees dye items like handbags, fix zippers on clothing, sew patches on letterman jackets and do "buildups" for people with physical or medical conditions that cause one leg to be shorter than the other. "We have a lot more of that because there's so many knee and hip replacements," Aday said. He also sells insoles and other footwear products at the front of the store. E-mail Staff Writer Joy Juedes at jjuedes@redlandsdailyfacts.com http://www.redlandsdailyfacts.com/ci_16643482 read more

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Came here to get a zipper replaced on my boot and he told me he could do it for 30 bucks I'm like OK two weeks later never received a phone call or a message that they couldn't fix it, very disappointed in their service. Took it over to the Redlands shoe repair they fixed it for $20 within a week no problem, and that's how you keep customers happy. read more

Not only is this place a complete rip off price wise...tHe owner is super rude. He not only yelled at me but also at an older lady. He yelled at me for not having my moms ticket to pick up her shoes. He said he can't find them with her last name. He yelled at the older lady for glancing at his worker while he was talking. He told her "you look at me not him". There are other good shoe repair places in town. Don't give your money to this jerk. read more

Very friendly owner. Went in to pick up some shoe dye sat around and talked awhile. I will be back with my shoes.

I wasn't able to get my shoes done here since I was pressed on time. I found them next to needle express which I was just coming out from and needed something to make my white shoes like new. The man who helped me was very helpful although at first seemed kind of rude. I realized at the end it's just how Involved he is about shoes. He was able to point me in the proper direction after I brought him the shoes I needed Whitened. I did not give full stars just because I have not left my shoes here for them to do so I do not know the quality of shoe repair. read more

Blown away with how good my leather wedges looked when I got them back I had to take a second look! These were my favorite wedges ever but they were scratched up everywhere with a lot of wear and tear. I brought them in thinking maybe they'll look just a bit better but they looked almost new. The prices are great here too! Going to bring my other shoes in ! read more

College Shoe Repair - They gave my shoes a second chance! - Shoe Repair Near Me - Redlands, California

I have to give a big Shout Out!! to George Chiranian, owner of COLLEGE SHOE REPAIR- 500 N. 6th St. Redlands 909-793-3629! While repairing watchbands is not in his regular repertoire, he managed to repair mine, in record time, and for a pittance. What a nice guy, and what a great job! In case you are wondering why the big hoop la la..... There are no replacements for this band available on the face of the planet. I am pretty sure that George can repair your shoes, too, and, make them look pretty darn good. Next time you need shoe related repairs and accessories, go see George! My friends say that he has done a great job on their shoes, and belts. He's a nice guy. :) read more

College Shoe Repair - George Chiranian - Shoe Repair Near Me - Redlands, California

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I love my shoes and keep them for years. I'm new to Redlands, and I needed a good quality shoe repairman. I tried College Shoe Repair. They did an EXCEPTIONAL job on my shoes. They even designed a creative fix for a pair of shoes I thought could not be repaired...George did a fantastic job...he is truly an artist. I will go back without any hesitation. You can tell they take pride in their work! Thank you so much, College Shoe Repair! read more

They are nice enough people, but the skill on repairs to stitching are subpar at best. Really disappointed. The stitching had come loose. No tears. Now? Glue and bad stitching. I will be surprised if they don't tear now. I've had better results with actual torn repairs at a different location. Won't be back. read more

College Shoe Repair - Loose stitching. Now, this mess. - Shoe Repair Near Me - Redlands, California

My favorite pair of black boots broke. The plastic covering on the bottom of the heel broke off and I sounded like a horse everywhere I went. The black finish on the heel of the boots were also wearing. The white plastic of the heel was showing through and it just looked like crap. I considered buying new boots but my sister went to College Show Repair and told me how great they were. So I went, gave George my shoes and a week later I got them back and they look brand new. He put more of a rubber heel on the bottom of my boots and new black finish on the heels. They look brand new and I could not be happier. Defiantly save your money on buying new shoes and just go see George. read more

College Shoe Repair - New heels - Shoe Repair Near Me - Redlands, California

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This place. Oh my, new owner, we have our own Harvey Weinstein nightmare right here in town. Went in and he immediately called my honey. I politely informed him that my name was Krishelle and he proceeded to then call me sweetheart. I picked up my items and left as I was telling him that no one wants to be called pet names but his wife!!!! He yelled back at me that he was only being nice to me!!! No sir, you're not being nice it's called condescending and harassing just FYI. Go ANYWHERE else. read more

I had a pair of boots resoled a while back. The stitching is all over the place. Not thrilled. read more

College Shoe Repair - Shoe Repair Near Me - Redlands, California

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One of the zippers on my boot separated from the leather. Unfortunately they were no longer covered by the manufacture warranty. I brought the boot to College Shoe Repair where it was repaired perfectly for a very reasonable price. Excellent customer service. read more

College Shoe Repair is by far the best shoe repair shop in town. Have tried other shoe repair shops in the area and the results have always been disappointing to say the least. I took in my 8 year old pair of Campers this past Wednesday evening after picking them up from another nearby shoe repair shop that couldn't get this tough job done. Rueben and George were able to get the job done and got it done fast. I was called the following morning, 4 days early, to pick my shoes up. They left my Campers in the best condition I have seen them in years. After having tried the others, I trust no other shoemaker in town to perform quality craftsmanship like the team at College Shoe Repair. read more

College Shoe Repair - These Campers are 8 years old and have seen a lot. Have not looked this good in years. Ruben got the job done! - Shoe Repair Near Me - Redlands, California

I had a reasonably expensive leather bag with a broken strap. I took it to this location and the owner was able to fix it for me and it looks great. He also recommended me to put wax on it which was a great suggestion. I'm very happy with the service. read more

I'm sad to say I had the worst encounter with the owner today. He cursed me out after I asked for the remainder of my son's belts that we had him alter. We asked him if he'd done belts like these before. He assured us he had. It is proper etiquette that you give the remainder of the material back to the client, which he did not. Ya thinking it was no big deal called to ask if he has them or if he could kindly look for them. He hung up on my son, so I called and was talked down to and hung up on so I decided to go in person. What do you know he had the piece of one of them and said go ahead and look for the other piece in the dumpster! He was dropping f bombs saying he doesn't need this s#%^* ect. I will never do business with him again read more

They have done a great job in repairing and improving my three pairs of Vibram FiveFingers shoes. Their work is top quality and they offer ways to make a better-finished product. On one of my shoes, the seam along one of the toes was becoming undone. The repair was small and hardly noticeable. Because my feet are thin, I had them shorten the foot straps and insert additional padding on tongue and heel. read more

George at College Shoe Repair is the man! I am the director of a youth dance group and our kids are brutal on their dance shoes, but George is always so helpful, answers our questions and never hesitates to help show us the proper way to care for the shoes. And his turn time on repairs is 3-4 days! read more