Highly recommend using their service dept for car repair. I take our vehicles there because they…read moreare honest and trust worthy and I can count on them that the job is done right and reasonably priced too. I will definitely use them again if I need to.

We bring both of our vehicles here for basic maintenance as well as any issues we have. Al, the…read moremanager, and his staff are honest with what needs to be done and they get the job done right the first time. Prices are reasonable and I love to support small businesses!

We have been Strandes customers for years. We own one Dodge truck and two Honda vehicles. They are…read morestraight forward, honest, and fairly priced. They stand behind their work and the service is excellent. Cannot recommend them enough, but we do try!

They looked at and quoted me for a transmission repair and a few other issues. Because i was…read moredelayed picking up my truck they said they are charging me a storage fee and if i didn't pay they will tow away my truck to impound. The manager was rude and i explained i would pick up the next day. He insisted i would need to pay $175 in storage fees. I understand its my fault i waited to long for pick up. But being rude and condescending is not needed.

Love this place! The guys that run this place are super informative and don't give be you the run…read morearound. My truck broke down off the freeway this morning and they were able to squeeze me in a few short hours later for a diagnostic. I used them for other repairs earlier in the summer and they hold honesty and integrity at a super high level. Def recommend these guys for all your auto repair needs! Best of Denton county for sure

Had a difficult time finding a mechanic I could trust as we are new to this area. Came across…read morePetersons and I am very impressed with their professionalism and attention to detail. They went the extra mile to make sure the job was done right. Very impressed with Justin, the owner as he stayed late to follow through with his commitment. Thanks Justin

I like this place. They don't try to take all of my money and do their best. The waiting room is…read moregood with coffee, soda, chips, and tv. Plenty of room to plug in your laptop and wait. They also have a shuttle car to take you home within their mile range. Staff is friendly and send out follow-up messages after you've visited.

Took my 2002 Honda for an oil change. Requested…read moreConventional oil. After an hour and a half wait they tried to upsell me several "needed repairs." After I declined it took another 20 minutes for my car to be ready. At checkout, I asked if they used Conventional oil. The guy said no and went to ask for help. Then I was told they could order conventional oil but it would cost $50 more. I asked if I now had to stay with synthetic, another guy said I could go back. I was always under the impression once you switch an older vehicle to synthetic oil and run it through your engine you couldn't go back to conventional. Anyway, Thanks to Tommy's looks like I'm using synthetic now. Won't be going back to Tommy's. Continuing my search for a reputable and reliable place to get my car serviced.

Great service, upfront pricing. I had a dent on the side of my fender and they were able to remove…read moreit the same day.

Hugh is a dent removal ninja! I dented my wife's new Tahoe, which had me in the doghouse. A very…read morevisible 4" dent on the front passenger fender. I called on Friday and he was able to fit me in on Monday AM. After 1 hr he returned my Tahoe in near perfect condition. I could not be more please with his handiwork.

I want to share how grateful I am for the honesty and professionalism I received from Hunter and…read morethe team at Ultimate Car Care. They helped me through a very stressful situation involving a serious service mistake made at another shop. My vehicle had been returned to me with no transmission fluid and five quarts of oil poured in on top of the existing oil. I brought the car to Ultimate Car Care for diagnostics, and Hunter did a thorough, careful evaluation. What stood out most was Hunter's integrity. He could have easily taken advantage of the situation or exaggerated the damage, but he didn't. He was completely honest and straightforward, and he explained everything clearly. The Kwik Kar district manager even thanked Hunter personally for being truthful about the car not being damaged. That says a lot about the kind of shop this is. Ultimate Car Care has also done excellent work for me recently -- they replaced the spark plugs and coils on my Forester, and the car has been running perfectly ever since. Their communication, workmanship, and customer service have all been outstanding. I highly recommend Hunter and Ultimate Car Care. They are kind, professional, and trustworthy, and they've earned my confidence and my business.

Car was dropped off on a Friday night and key left in drop box. First thing Monday morning we…read morecalled and told them the issue. They completed a full inspection and sent pics of the issues, which was appreciated. I was able to confirm and decline what services we wanted done electronically and the job was done by the end of the day Monday. Thanks Bill!!!

Had a coupon for this place and made a reservation on a Saturday. Man, they were packed. I had wait…read moremore than an hour for the oil change. Not bad work, didn't feel pressured to get any extra service. Fair priced.

Do not waste your time taking your vehicle here. I sent my son who is a student at UNT to get his…read moretruck engine light checked. Just to get a diagnostic was 180$. They told him he needed all kinds of work including a new transmission ( 8k worth of work) Luckily, I'm in Fort Worth and had him bring the truck home to our mechanic. 150$ and a new coil pack and he's good to go. Ohh and the transmission is fine- no need for a new one. Do better guys!!!! I will never send him back and I hope so many folks read this and know you guys are full of shit and trying to take folks $$. Please get a second opinion if you go here!

In short, this Brakes Plus location isn't very punctual, they do a mediocre job with their work,…read moreand they aren't completely honest with you. To elaborate, I got my rear brakes, rotors, and calipers replaced at the end of May/start of June because they'd been grinding for a while. I called ahead to see what the wait would be and was told there wasn't much of a wait, but I pulled in to see that their wait list was overflowing into the neighboring Starbucks' parking lot. After dropping off and waiting for over 4 1/2 hours, they finally give me an update, tell me they'll have to hold my truck overnight, and say they'll call around 11:00AM to give me the OK to pick up. At 11:15 the next day, I call up there because I hadn't heard anything, and they tell me it's gonna be another 20-30 minutes and that they'll call me when it's ready. At 1:00PM, I call again because they still hadn't gotten back to me, and they tell me that it'd been ready for about an hour. I get over there, pick it up, and go about my day. About a month later, I start hearing a grinding again, so I take my truck back to them. Again, I called ahead to see what the wait would be, and they tell me that they could check it out pretty much right when I get there. I drop it off and see there's only a few other cars and figure they're being legit this time. I don't hear anything for almost three hours, and when they finally call, they tell me that the rear left brake pads were installed backwards, so they had to replace the calipers and pads once again. Furthermore, they found a few new things that need to be replaced (which they somehow missed when I brought it in a month prior), so I forked out a few hundred extra dollars on some of that. They let me know when it was ready to go this time, so I went back about 40 minutes later and picked it up, thinking I wouldn't have to do anything else on my brakes for a while. Cut to last week. I'm pulling out of a parking lot and hear a completely different grinding noise from before coming from the rear again. I pull over to check it out, and my rear right caliper has fallen off and is grinding against the wheel itself. Both bolts holding it in place apparently came undone and popped out. I thankfully have a cousin whose a mechanic (who I probably should've gone to in the first place) and he gave me a temporary remedy for the situation and told me how to fix it once I have the right parts. I won't be going back to Brakes Plus because you'd think for a place with "Brakes" in their name, they'd do a better job of servicing and installing them. I actually learned how to replace my front brakes myself about a week after they replaced my rears, and I've had no issues with them thus far, and as a first-time brake technician, I don't think I should be outperforming the trained professionals who've been doing this for years. While the evidence is very circumstantial, it really feels like they do a subpar job just to get you to come back and charge more for other services. I will say, though, that I'm giving them two stars and not just one because the techs are very personable when you talk to them at the counter, they did cover the brakes they replaced after having installed them wrong, and they knocked almost $100 off of my initial brake replacement. However, when I pay $865 for someone to fix my brakes, I want it to be done right the first time.

Fast efficient and did what was needed. The car had a few…read moreneeds that they didn't cover, but they had good recommendations to where I could have it done.