Reuben and the team at Colma Creamation were respectful, kind, and supportive through the whole process. Our family had used a well known funeral home in the area for years but doing research Colma Creamation was a better price. During such a hard time the team treated my mom with kindness, respect, and support. Through the entire process everyone we encountered treated my dad with respect and the utmost gentleness and we were able to bring him home faster than then timeline they originally gave us. The day we brought my dad home Reuben was kind and respectful and walked us to our car. My mom was not once stressed out when dealing with them during an already stressful time and had nothing but a great experience. Thank you all read more

This organization is the best and very professional. My brother's death certificate had the incorrect time of his passing. I mentioned this to Mr Reuben and he contacted the department to make the amendment, if you're looking at a company to take care of your loved ones and also take care of you, this is the company you should work with. The service is a 10 out of 10 and pricing and value is excellent, please support this company, you will not be disappointed, thank you so much! read more

Colma Cremation and Funeral Services - Front of the office - Funeral Services & Cemeteries Near Me - Colma, California

If you are reading this review during one of the hardest moments of your life, stop searching. Call Colma Cremation and Funeral Services. You are in the right place. When my mother passed, I was facing one of the hardest weeks of my life, made even more complicated by the fact that my wife is due to give birth in less than two weeks and we live across the country. I needed help, and I needed it fast to get back to my wife. Reuben and the team at Colma Cremation & Funeral Services did not just meet the moment. They rose above it. Reuben is one of the kindest human beings I have ever had the privilege to work with. Not "funeral industry kind." Genuinely, deeply kind. On extremely limited notice, they expedited everything: they arranged a viewing before the cremation, completed the cremation itself, and got the death certificate and my mother's ashes into my hands faster than I ever thought possible. Every single step was handled with care, compassion, and total professionalism. What truly set them apart was the responsiveness. Any question I had, I could simply text Reuben and get a prompt, thoughtful reply. During a time when so much feels out of your control, that kind of steady, reliable communication meant the world. I lack the words to fully express my gratitude. If you are searching for people who will treat your loved one, and you, with genuine kindness and respect, look no further. I recommend Colma Cremation & Funeral Services from the absolute bottom of my heart. Thank you, Reuben. Thank you to your entire team. read more

This place is so amazing. They are responsive and helpful with everything you need. The service, cremation and scattering was beautifully arranged and VERY reasonably priced. They made this time of my life so much easier. I appreciate them so much. read more

Reuben and Hiroko are angels, truly. If you are in contact with them, chances are you are going through one of the most dark and difficult times in your life. So, yes, their pricing is very reasonable and competitive, their communication is prompt and responsive, and they provide all around excellent customer service. The real value in choosing them though is worth so much more: their kind, compassionate energies made every step of the process feel bearable. Speaking with Hiroko during the whole process and then having Reuben at our service felt like little rays of light in the darkness. They bring their whole hearts and souls to their work and go out of the way not just to provide incredible customer service but to provide comfort and care to your family. Thank you both read more

Thank you Reuben and team for being incredibly helpful and understanding throughout the whole process. I appreciated their transparency in planning and flexibility when I requested changes. read more

I used Colma Cremation in December, 2015 and November, 2021. Although ownership may have changed, the value is still exceptional. I was just looking for retrieval of remains and cremation, without a funeral service. All of the personnel we dealt with were kind, caring and professional. I learned that they outsource the cremation, so that keeps their costs down and the price they charged was hundreds less than others we contacted. If you are looking for simple and not expensive, I whole heartedly recommend Colma Cremation. read more

Very professional and caring. I am glad I chose to use their services for my mom. They had a nice choice of urns.

Colma was amazing. I found one place that was slightly less expensive, one that was the same price and a bunch up to double the price. Calling around was stressful. When I called around, they all seemed to use industry lingo that I don't have the first clue about, there were all these extra charges for miles and days of storage and such, and a lot of them talked badly about their competitors. It wasn't that way with Colma though. What made me choose Colma, was Stephanie. She wasn't pushy at all, she was very upfront and so kind. We had to talk a few times during the process and she was always helpful. It made a really difficult situation so much easier. read more

Thanks for your reply Rueben, but it's as sterile and ill informed as you are. You're basing your "knowledge" off of a 2 minute conversation without looking at my paperwork which covers all of that! Your assistant just abruptly cut me off and put you on the phone as I was trying to explain that. "Conservatorship just covers financial" is what she told me and that I needed POA. WRONG! You might want to have been a little bit more sensitive and compassionate and maybe, looked over my paperwork before making a blanket statement. And thanks for the condescending reply but guess what, your arrogance got the best of you. Maybe you might want to listen to people, you might learn something you don't know. I'm a native San Franciscan and will NEVER do business with you and I'll make sure to pass the word!! Already went somewhere else who talked to me and not AT me. They took the time to listen and happily look over my paperwork, which authorizes me to make final arrangements (Court Ordered)! Kudos to you and your team for making a deeply emotional and stressful time even worse! read more

Reuben, Hiroko et al are gracious, kind, professional, quick and efficient, and excellent communicators. To get other cremation services pricing required emails or a phone call just to learn that their prices are significantly higher than Colma's, who posted their prices online. Reuben respected our household custom to remove shoes inside the house. I was grateful to work with them during this difficult time. read more

Reuben and staff were wonderfully kind, helped answer all our questions, and walk us through the process. Pricing is listed on the website, and there was no pushy upselling. read more

I hope no one would ever need the services of a funeral home director, but if and when you do -- I highly recommend Reuben and the team at CCFS. He recently helped us to fulfill the wishes of a dear friend who desired an all natural burial. Reuben was warm and compassionate from start to finish. He helped us attend to details large and small, and he is a gem of a human being. Having someone like him and his team on your side when you need it most is a real blessing. We are grateful for their services and recommend without hesitation. Service was Perfect. Compassionate. Appropriately focused on family and loved ones. Very special. Thank you. read more

I can't say enough positive things about Reuben, Tilda, Kim, and the team. We were devastated by our loss, but they made sure we were treated with the care and consideration I would only expect from family or close friends. Everyone we interacted with was compassionate, knowledgeable, and meticulous. At every step they communicated clearly and only made promises they could keep. I hope I won't need their services for a while, but they will be among my first calls when we need to make arrangements for a loved one. read more

"What makes us truly unique?" Well, I would have to say the lack of respect and professionalism! Let me paint you a picture, Yelp. The office greets you with sun damaged advertisements for souvenirs of the deceased. Not a single person in the office is dressed professionally, I'm pretty sure I saw someone wearing leggings. The place smells like the apartment of a person who smokes indoors. To top it all off, some radio station was playing on the upper level the whole time we were there. "Celebration" by Kool and The Gang came on at one point. Filling out the forms goes somewhat okay. The person who assisted us used a lot of jargon and did not explain any of it very well. It's the first time I've had to deal with this, how am I supposed to know funeral home shop talk? Then there was a sales pitch for something called a "Thumbie" which is a pewter thumbprint. There was a stand on the desk that was dusty and faded advertising Thumbies. I understand that many funeral homes try to sell people things they do not need at their most vulnerable time, but don't sell me something that looks like it came from Six Flags in 1997. Tacky. We wait almost a week for the death certificates and when we finally get them, my mother's middle name is missing. Just not on the certificate. At all. They somehow managed to put it on the form but not get it onto the certificate. We checked the form, her middle name was on there. I don't even know how this happened, but my weird feeling about this place was validated as they did, indeed, screw up. Oh but don't worry, they didn't charge us for the amended copies. Eye roll. Then I called today to request an additional copy of the certificate. I'm out of state and asked them to mail it to me and this is what Desiree said to me on the phone, "We can mail it to you, but just so you know it might get lost in the mail. We could Fed Ex it to you for $40 if you would like." Are you kidding me? Wow. I feel like they're intentionally not going to send it to the correct address now. So no, I would not recommend this place to anyone dealing with the death of a loved one. read more

*Exceptional in every aspect* Colma Cremation helped me with my father's direct cremation and I'm glad I found them. Everyone on the team, especially Hiroko, Reuben, and Kim were amazing. All were professional, respectful, and empathetic. I can't thank you enough. read more

During this difficult time for my family and I, Reuben made dealing with the situation easier. He answered all our questions very professionally and quickly but most importantly with kindness and compassion. He took care of us and our beloved family member that we lost with such care that was genuine. Thank you Reuben for everything. read more

Great service from Tilda and Reuben. We first went to Duggans because my family always used them but when we saw their price for caskets and service price we were shocked. We looked at Yelp and found Colma Cremation and Funeral Service had great reviews. I was skeptical at first but from the time we inquired about their services and the big difference in casket costs and service costs to the actual funeral we were treated with kindness, compassion and respect. Unlike the Salesperson at Duggans who suggested we create a "Go Fund Me" acct. to cover funeral costs for my brother-in-law. That might be ok for others but that sounded insulting to us. We consider ourselves practical and we also value quality. So I recommend CCFS for their quality in service and reasonable prices. read more

Really great service .. Family own..When my dad passed few years ago.. The owner gave me few pointers of what is needed to be done.. N what other I can choose from..wonder should I purchase a package for myself?? So one lag thing to worry about.. read more

Colma Cremation and Funeral Services - My dad - Funeral Services & Cemeteries Near Me - Colma, California

Amazing company and very accommodating during such a hard time in my life. I recommend Reuben and his team 1000% maybe things a lot easier.

Our family used Colma Cremation & Funeral Services for a memorial and burial service very recently (03/2023). Rueben, the funeral director, was professional, attentive, and respectful to our questions and needs throughout the entire process - everything was seamless from start to finish and I cannot recommend their services enough. read more

When you lose a family member, planning is never easy. Reuben and his team did an amazing job! They were compassionate and communication was fluid, anytime I had a question response time was quick. I would recommend them to everyone! read more

A friend referred me to Colma Cremation in January. I called other services to compare prices and this company was affordable. From the first phone call I, and my loved one, were treated with kindness, compassion and respect. From my first conversation with Rueben, to subsequent interactions with his office staff; Stephanie, Sandra and Christina; they made this most difficult time a bit easier. I now believe that it takes very special people to do this kind of work. I am grateful for all they did for our family. read more

I was referred to Colma Creations by the cemetery for my uncles funeral and I ended up going with them because they were close to the cemetery and their prices were lower than other funeral homes. Joe and his family were very accommodating and made everything easy for me. Joe is a sweet man and helped me with everything and even offered to take out stains from the clothes I dropped off for my uncle. He was at the cemetery before me and guided me the whole way through til the very end. I couldn't be more pleased and I'm very happy I went with them. read more

I was referred to Colma Cremation through the Funerals360 concierge service. After calling a few of the companies on the list provided by Funerals360, I talked to Sharlene at Colma Cremation and she couldn't have been more helpful or lovely. She clearly explained to me what to expect as I assisted our friends with the cremation of their child who died unexpectedly. She was incredibly responsive and supportive as I navigated the process. She and Reuben made sure that they were available to do what needed to be done in an expedited fashion to meet the needs of the family, our dear friends. This was a terrible and tragic time and I will be forever grateful to Sharlene and Reuben for their love, help, and support. read more

Our son passed away this past Saturday and the folks from Colma did an extraordinary job...I had spoken to Sandra prior, and we had made all the pre arrangements...so after our son passed, within 90 minutes, two representatives from Colma arrived, and handled my son with the greatest respect....Sandra kept me informed of what was happening, and on this past Wednesday, told me my son was ready to come home, so my other son went down and picked up our son and brought him home...We are so very appreciative of their kindness, service, and thoughtfulness......... Thank you, Bob Socks read more

Joe, Amy, Desiree and Pam were great. I lost my dad and it was overwhelming to plan the services. I got on Yelp and saw the reviews and went to visit Amy the day after my dad's passing in Colma. I will not go through all of the details, but everyone there was nice, supportive and helpful throughout the process. The pricing was clear, fair and there were no hidden fees. Their team was efficient and thorough. They made it much less difficult in a very difficult time for my family. Thanks to everyone there and I hope to not see anyone there anytime soon (you know what I mean). read more

Joe and Pam are very helpful. My grandma-in-law passed away in the early morning and the elederly home asked us to transfer the body of my grandma-in-law in less before 9:00 am. I called them around 7:00 am and they responded very quickly. We are Chinese family. We were concerning whether they know the tradition of Chinese clutural. I am very surprised that they are very knowlegeable. Their service was great! Thank you Joe and Pam. My grandma-in-law is now rest in peace. read more

Desiree was very patient, helpful and prompt in guiding us through the process. The price is very reasonable as well. I definitely recommend their service. read more

When going through something like this, many aren't in the frame of mind to think of researching options. When my mom suddenly passed at home we were forced to pick a funeral home for her to be taken to right then and there. We didn't know any better and ended up overspending and paying people who were noncompassionate and cold. I researched three funeral homes this time but after talking to Desirée I cancelled my third appointment. She offered condolences several times, was compassionate, empathetic, and understanding. I got a warm feel from CCFS. Their pricing is spelled out on their website. There are no hidden costs. There were no surprises at the end. After calling we met the following day. Desirée provided options and spelled everything out clearly. I had special requests which were accommodated and I felt that was the added touch. Desirée went above and beyond here. CCFS uses local facilities for services. Not having their own, this is how they are able to charge reasonable rates. Our viewing was at a local chapel in South San Francisco. It wasn't as lavish as I'd hoped it would be, slightly disappointing visually BUT I could have paid double and gone somewhere else but I wasn't entertaining that idea so I'm not so much complaining as stating an opinion. The viewing was very nice. Joe, the owner, was present. He's also a grief counselor and took the time to speak with me for a bit to explain the grief process; let me know what to expect and gave reassurance. I highly recommend CCFS for their pricing and for their warm family feel. read more

The passing away of a loved one is already full of stress and pain. We were looking for a crematory service for the transfer of our dads urn and remains from Arizona to San Francisco. Dealing with this simple task was turning to be arduous and stressful with us not being in AZ and the cost that seemed unreasonably high. The transfer was another obstacle that was challenging since it involves the permit, choice of another urn to fit the niche with our mom. I decided to check Yelp and found out the many good reviews of this family owned business. Long story short, Joe gave us suggestions and offered to pick up our dad's urn at the Church and do the transfer in an affordable urn to fit. What a pleasant relief Joe did to ease the pain and frustration we have been through. They were all a blessing to us and we truly appreciate it! read more

I don't normally write reviews on Yelp, but in this instance I believe it's important that I do so. While this review is long, I hope that you'll take the time to read it. I thought about making it shorter, but in doing so, I don't think I'd be able to present a complete picture of my experience with Colma Cremation & Funeral Services ("CCFS"). I researched various places on-line, along with pricing, etc. on a consumer website, and I decided to call CCFS. Their website was simple, straightforward, and included a detailed description of their pricing. What you see on their website is what you get; there are no hidden fees. I think it's one of the only places that is so upfront about their pricing, including optional items one may prefer. In addition, prior to calling CCFS, I reviewed the biographical descriptions of Joe, Pam, Amy and Desiree. I was impressed by the depth of their combined experience in the fields of hospital pathology, forensic pathology, grief and bereavement counseling, and hospice, etc. I and some members of my family met with Joe and Pam. They are the most caring people one could ever meet. While they are in the business of providing one with cremation and other services related to one's deceased loved one, they are equally, if not more, focused on you as the one who is left behind upon the passing of a loved one. That's important because grieving can be an extremely difficult journey for some. They offer free grieving support services. This is my fifth major loss, and even I felt that I learned much from both of them, and that their advice was so very helpful. Their depth of experience in this area and commitment to what they do is what makes this different from any other experience I've had with any other funeral director. At CCFS, know that you'll be treated in a caring and sensitive manner that all comes from the heart; there's no artifice here. This is a time that one always will remember, so it's imperative that this experience be the best that it can be under the circumstances. In retrospect, I appreciate this point even more. I had a witnessed cremation. Desiree was exceptional in explaining all of the aspects related to this process. Joe prepared my mother in a way that I didn't think was possible without embalming (though he is a licensed embalmer). I thought embalming was the best way to preserve the look and feel of a loved one. However, having attended a number of funerals, I'm accustomed to seeing people embalmed and didn't like the way they looked and felt to the touch -- unnatural and like cold clay to the touch. What Joe gave to me was an opportunity I didn't expect -- one last time to see and touch my mother in a natural state, which was a great gift to me. After seeing his work, I don't understand how anyone would ever choose to have a loved one embalmed. He's a true master at his craft. The entire team at CCFS is nothing but professional, and their follow up is excellent. I've found them to be some of the most honest and sincere people you'll ever encounter in any business. Upon learning what I wanted to do, they informed me that I didn't need the package that I initially chose; they saved me money by doing so. I'm not in the funeral business and wouldn't know any differently, but that's how honest they are. It is refreshing to encounter a business that truly cares about its customers. More than my funeral directors, I've come to consider the team at CCFS friends. They bring an uncommon combination of professionalism, compassion, sincerity and honesty to all that they do. Thank you so very much CCFS for having made the most difficult experience in my life that much easier to endure. You all are the best! read more

This review is for the previous owners just before the change of ownership in late 2019. Yes, I'm about a year late but wanted to give Amy kudos and challenge those still with the business to match her care. Amy's parents owned Colma Cremation and she went above and beyond the call of service to help me with a vendor she worked with to make a custom container for our family. The order kept coming back with the image askew and Amy worked several extra hours, days, weeks! to make sure they got it right. Amy understood how important it was to me and my family and she really honored her family and the integrity of their business with her earnest and calm demeanor for the duration of the challenge until it was resolved. read more

This funeral home was referred me by another service provider. They are a local "mom & pop" with local prices. When my mother in law died, they handled her cremation. They have a web site and I believe at under $800 for cremation, they are some of the most reasonably priced around town. read more

I originally chose Colma Cremation and Funeral Services because I was on a budget and they were very upfront with all their pricing. ( Everything is available on their website) Joe, Amy, Desiree, and Pam run a first class operation that makes you feel as though you are being helped by family friends. They really care about what they do and it shows in their work. When my father passed, I was so stressed out and overwhelmed by the thought of planning a funeral. Joe helped immensely with the stress. I thought I wasn't going to be able to do something nice with the money I had, but that wasn't the case. They did a great Job with everything and were very easy to work with. I couldn't have been happier. I don't do a lot of yelp reviews, but this well run family operation deserves every bit of gratitude I can give, and I will sing their praises to anyone I know that looses a loved one. read more

As I sit here to write this review, I find myself thinking of words like awesome, wonderful, outstanding, etc. Not words normally associated with these type of services. But that's exactly how I would describe Joe and his employees. The prices, quality of service, & compassion is like no other funeral service I have used. I have had Colma Cremation help us with 3 of our family members, and we will continue to use them. If you need these services, go here. If your not sure what do do, because you have never done this before and are under a lot of presure from the loss of a loved one, go here. They will walk you through it and are very compassionate. No sales pitches, no pressure. In the end, you will walk away feeling like you have made new friends. read more

What can I say about Colma Cremation?.... PLENTY! In this age of corporate greed and non-service, I find Colma Cremation to be an oasis in the desert of an impersonal world. I recently lost a very good friend of mine. I knew this man for fifteen years; he was a fourth generation San Franciscan, retired San Francisco motorcycle officer, and all around great person, he was 82 years old. He entrusted to my care the ability to make funeral and burial arrangements for him upon his passing. His wish was to be cremated and placed in the local cemetery. I called almost every cremation society and funeral director in the area, and what an education I received. Prices ranged from the unreasonable to the outrageous, I finally called Colma Cremation. I met with a Joe Stinson, who was the Funeral Director/Proprietor for Colma Cremation; I have not met a more caring and understanding person. He walked me through every phase of the arrangements to which I knew with confidence that my friend was in the best hands. The staff was very kind and accommodating, I could not have been more pleased. To this day I cannot believe how these corporation that have taken over almost all of the funeral homes and cemeteries around the city, feel that they can charge the prices that they do, almost TWICE what I paid at Colma Cremation. I'll say this if you're ever looking for a down to earth funeral home with down to earth prices, and high-level service, Colma Cremation is YOUR place. Great Work Colma Cremation!! read more

The family that runs the business was very supportive and you can feel the sincerity of their generosity. I was there last week with my finacee' and his dad, i was really impressed. And i believe that my fiancee' dad is going back to do his future service with them. read more

Professional, caring, and helpful. CCFS helped me through a difficult time. My mother passed @ a rehabilitation facility and I was in the process of completing paperwork with CCFS and I called them when I thought my mom wasn't going to make it through the holiday weekend. I called them and CCFS assured me that dispite my incomplete paperwork, they would assist me in any way possilbe. An hour later, my mom passed away. They took care of me. I am truly grateful. Joe, Desiree and Amy are amazing. I have buried quit a few relatives. Wish I knew about this place. read more

Colma Cremations was a referral from a business associate. I called Joe and knew he would be able to handle the services for my Dad. We only had a few days to plan the services and Joe guided us through the pick up from the hospital to the grave site ceremony. I love businesses that are owned by families because they really appreciate the sales more than corporate run ones. The prices and quality of service are going to keep them in business for a long time. I am going to refer anyone I can to Colma because of our experience with them. Joe, you made a very sad day for me today a brighter one. read more