Michaela, Zarina, Arlene & All the Team: My brother needed…read moreskilled nursing care and went to Alamitos Belmont. The care he is receiving there is beyond excellent. But there is another aspect of care that is remarkable! Emotional understanding and guidance from Michaela, Zarina and Arlene! When I need advise, understanding of any matter they are always there to listen and try to make since of the problem I am having. With their knowledge and skill navigating long term care it has been making the process easier to deal with. Thank all of you for your kindness and understanding! Anita

The shining star of this facility is their physical therapy department…read more Tashi is the best

Broadway By the Sea -- A Place Where Care Feels Like Family…read more Broadway By the Sea is more than a rehabilitation center -- it is a place where compassion, professionalism, and genuine human kindness come together to lift people up when they need it most. During my stay, I experienced something rare: a staff that treats every person with dignity, patience, and sincere respect. From the moment I arrived, the staff removed every fear I had., "In the morning they would come in the room and introduce his or herself by saying good morning Mr. Odis if you need anything just press the button." That simple act of kindness set the tone for my entire stay. Every person I encountered -- from the Case Manager to the Maintenance Workers -- treated me like family. A Team That Works as One One of the most impressive things about Broadway By the Sea is how well the staff works together. All three shifts operate like a perfectly coordinated team. No matter who walked into my room, they already knew what I needed and how to help. "I was very impressed on how the staff on all three shifts worked together as a team. Remember 'Team Work Makes the Dream Work.'" And at Broadway By the Sea, that teamwork is real -- you can feel it. Therapists Who Change Lives The Physical and Occupational Therapy staff didn't just help me -- they helped me regain my mobility. They pushed me, encouraged me, and made sure I was truly ready to go home. Their dedication is the reason I left stronger than I arrived. Kindness in Every Department Even the kitchen staff showed patience and understanding. If someone wanted more food, something different, or had a complaint, they handled it with grace."The kitchen staff never got upset... they would add or subtract whatever the complaint was." That level of patience is rare, and it speaks volumes about the culture of the entire facility. Healing the Heart, Not Just the Body When I first arrived, I was angry, depressed, and frustrated. But the staff didn't just treat my physical condition -- they helped heal my spirit. Their kindness turned my darkness into light."I actually smiled once the light came into my heart." That is what makes Broadway By the Sea special. They don't just care for you they care about you. A Perfect Score On a scale from 0 to 100, I gave Broadway By the Sea 100 plus -- and I stand by that. If I ever fall again and need help, I would request to go right back to Broadway By the Sea. They earned my trust, my respect, and my gratitude. Your Friend Mr. Odis

Care is great and the staff are amazing and the office staff are great and the quality of care is…read moreexcellent

As a veteran I was transferred from the VA to this facility , upon arrival the administrator…read morewelcomed my wife & I . She informed us that if we ever had to leave to go back to the VA for blood work, or anything else my bed would be saved for 72 hrs. Well the next day I had to go to the VA for blood lab. As I had complications, Had to stay overnight at the VA . It so happened within 6'hrs my bed was occupied & my personal processions misplaced for 24 hrs. When my wife questioned staff , she was informed if you don't like what happened file a complaint with management. When the VA released me to return to this facility, I refused & relocated to a different facility.?

A very nice place for acute care. But they do not allow long-term care after the Medicare 90 day…read morePeriod expires.

Pacific Palms Healthcare did a really great job taking care of my mother for the 21 days that she…read morewas there. The staff was as attentive as they could be with a pretty full facility. When they did take care of my mom, they did so with pretty good care and gentle handling. The one thing I would be a little more focused on is the interaction between nursing staff and therapists- my mom was there to strengthen her legs after being in Kaiser ER with terrible cramps. But after therapy, she was usually back in bed which meant she spent the majority of her time not in a wheelchair, or not seated. Which, for an old person just accelerates the loss of muscle and energy. I know nursing staff doesn't like to move patients, but for patients who are there for therapy, I think there needs to be a little more proactive time out of bed to help them ready to get home. The management is superb. The front desk was superb. The Kaiser care team was mostly good. I wasn't a fan of the Kaiser Social Worker team as they did not connect the Home Health Care that my mom was to received after being discharged. But by enlarged Pacific Palms rehab rehabilitation gets a thumbs up to take care of your loved one and family members.

If you would like your loved one, over medicated, left in wet diapers, not offered a Care Plan…read moremeeting and encouraged to not walk send them to Pacific Palms. Word of advice: call their Ombudsman while your loved one is in their facility: 800-334-9473 OR 562-925-2346 Once they survive their stay and you want justice: 310-345-6884 Everyone deserves care even of you can't speak Tagalog. I have no idea how they received 4 stars from Medicare. I was fooled. When you visit they will show you a different rooms than what your loved one will be in. There is a water line like the place was flooded. I understand there is a health care worker shortage some of the CNA's give their all. Be aware of upper management. I pray your loved one makes it out alive. Im not exaggerating.

It's places like this that function more as a prison for rich parents who don't like their kids'…read morebehavior, then to actually help with sobriety, that are contributing to the current opioid crisis. This place was fine while I was there, paying them. Granted, there were a lot of troubled older teens without a real issue, so it was hard to focus on my sobriety. The fact that it is more like a prison for rich kids says something, but I was still able to find my way. My main issue is what happened after I left. I needed proof that I was staying there and getting treatment for my addiction, which they would not supply. This caused my college to fail me in classes and dropped my GPA to a level I will never recover from. Additionally, they released a newsletter that printed my sobriety date falsely. They said I relapsed on print. This is inexcusable to do to someone early in sobriety. It's hard enough staying sober without your old rehab messing with you. They committed libel, and I probably should have sued. Had my family seen that newsletter, they would not have spoken to me for years. I guess I got lucky that no one read it. I am still sober (over 15 years!) despite their efforts or lack thereof. Needless to say, they did not help with my long-term sobriety. They were detrimental to it. Probably in their best interest for people to relapse, then they can bill you again and take you back. I stayed sober by avoiding this place like the plague once I got out. Lastly, what Cade said in an early review was true about one of their employees sleeping with one of the female residents. Generally, the women who stay there have it a little easier and get away with more. I guess that is why a lot of these 5-star reviews are by woman.

The treatment and care at the center is less than a zero star. Their staff are mean rude and will…read morenot help whatsoever. They will only keep forcing you back to stay so you don't leave. They're only thinking about themselves and their money the therapist there are a joke. They are completely useless And a complete waste of money. This rehab is not worth anyone's money hasn't helped whatsoever. It's just a humongous waste of time. Also, all the pictures is nothing like how the actual rehab is. The rehab is literally one star they will not do anything to really help you get through any of the step work or to help you get better. I would honestly say that if you're looking for a treatment center go somewhere else this place will just keep taking money from you and won't let you leave just because you signed a contract meaning that they have to keep you there making a very difficult to actually be able to leave on your own terms I will definitely suggest this place gets new staff a new owner and therapist that will actually be respectful. Also, on my time there a therapist got in my face and tried to fight me few of their staff members or very rude and always picking on me there I pretty much felt like I was being bullied while I was at that rehab by the staff, the owner and the clients they did not have any understanding of how it is to come off a hard drugs and if you're looking for any sympathy or empathy, you will not get it here the better solution for someone who is really struggling and needs a program would be good into a hospital so they can give your right medication. This place did not give me any medication whatsoever and drove me to insanity. definitely would not recommend this place one star

I have been a resident here at Bel Vista for over a year and I intend to stay here for as long as I…read morecan. I am an 80-year old 100% service-conneccted Vietnam combat engineer veteran. I consider this place my home, better than my previous residence. I would give this place a rating of a 5-Star facility under the management by Ms. Ellen Lim, Patient/Case Manager. I must say I am being spoiled here as I get 24/7 quality personalized care by highly trained, dedicated, devoted, caring, and professionals who give it all in helping patients (with enthusiasm) like me to achieve our goals. Bel Vista has a team of highly skilled and professional nurses under Ms. Jane Tajonera, Director of Nursing. My special thanks to Ms, Jennifer M. Silva, our professional and devoted Social Worker/Admission of Patients, Ms. Jennifer Soloria, our Director of Activities. I highly recommend Bel Vista for you or your loved ones in need, Besides their skilled nursing services, Bel Vista also offers Rehab Services, Physical Therapy, etc. I am forever grateful to Bel Vista. My name is Alfred Dianela (15A), Bel Vista resident since May, 2025.

My mom stayed here for 2 1/2 months after suffering a severe stroke. They took great care of her…read more She was happy while she was there. So happy she didn't want to leave. All of the nurses and staff are very nice and helpful. Ellen in admissions helps us get situated and also helped us find a great place for my mom to go after she was discharged.The followed up and got her new caregivers everything she needed even after she was discharged. I would recommend this place to anyone. I am so thankful to them.

I would HIGHLY recommend Courtyard Care Center…read more I spent 1 month at Courtyard and was very pleased with the care they provided. Everyone I came in contact with was friendly, professional, and above all, caring. Shout out to CNA's, Olga, Jose, Carlos and Crystal. The Physical and Occupational Therapists were upbeat and full of motivation and praise. Shout out to Shelly, Celena, Mandy and Alex. Also Kim and Kat (PT Manager and Asst. Manager). Courtyard is very clean! All rooms were swept daily and deep cleaned regularly. In the rehab room, all equipment is wiped down with disinfected after each use. Food was what you would expect... (No Michelin Stars) but, the staff made sure you were satisfied and good about offering alternatives. There were a few mix-ups with medications when I first arrived, but those were straightened out immediately. All in all, very happy with our choice.

Since my review, management has employed more staffing. There is an effort to improve the food…read more With more staffing, there is more patient attention.

I am a huge proponent of Physical Therapy and its role in healing and recovery from injuries. I…read morefirst came to Southland in 2019 to treat a pinched nerve in my neck. The Therapists and Assistants are very dedicated to healing and incorporate treatments from a variety of disciplines (Chiropractic, Ayurvedic, etc) in pursuit of healing and strengthening the body. Dr Kevin, my original therapist, noticed something unusual during our sessions and pointed it out to my Primary Care Physician. Had he not followed through with his suspicions, I might have gone several years before my symptoms escalated to the point that they would have been obvious. I owe him a huge debt of gratitude for saving me years of physical and emotional suffering. I recently sought treatment for Tennis Elbow from Dr Jimmy DiMascio. In just under two months, he relieved the pain in the tendon through a multi-disciplinary regimen of massage, cupping, shockwave therapy, and exercise to reduce the tension in the muscles and tendons. I cannot recommend this practice enough for the quality of the staff and facilities, their professionalism and dedication to their patients.

I've had positive experiences with the physical therapists at this location but the front desk…read morestaff ruins it all for me. I was waiting to write this review but my recent experience over the phone just pushed it over the edge. The front desk staff makes me feel like I am bothering them. Even checking in- come on it's part of your job!! Looking at previous reviews it seems like it has been an ongoing issue. I was overcharged on my first 2 appointments and ended up with a large credit. I was notified the therapist I was working with was leaving and the only other therapist that has experience with my issue does not have availability for a few weeks. So I wanted my credit back as a check- it showed on my insurance application that the claim was processed so I called in. I spoke to Jaden and she said that it was not sent back to them yet so they would call me back when it did. I confirmed with them that they would call me back and she said she wouldn't just leave me hanging.. Then I said thank you, bye and she proceeded to just hang up without any bye or anything. I don't know why every front desk employee seems like they are miserable working there- not sure if it is management or just all of their bad attitudes every time. Won't be returning. Please retrain the front desk!! Makes me feel uncomfortable interacting with them.