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    Very professional and invested in clients and family life! All the extra programs and support is really helpful!

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    5 years ago

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    Thank you for sharing.

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    Thank you, Max, for taking the time to help others with your feedback.

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    Jenny, thank you for sharing. Congrats on 16 years!

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    Review Highlights - New Found Life

    I went to their after-care extended program (RCC) and could not have been more happy with this decision.

    Mentioned in 11 reviews

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    Marlora Post Acute Rehabilitation Hospital

    Marlora Post Acute Rehabilitation Hospital

    3.5(52 reviews)
    1.6 mi

    Mom stayed 10 and 1/2 weeks here from late July to early October of last year after she broke her…read morehip. My heartfelt thanks goes out to her regular nurses, Blanca and Yesenia. They became her friends and cared for her in thoughtful and thorough ways, so much so that Mom, who is generally anxiety ridden about being in any medical facility, was feeling reasonably comfortable during her entire stay there. I have to say, though, the best thing about Marlora was its rehab staff, in particular Alex and Lauren who worked with her the most. Mom was often in the throes of depression and despair; I really believe the only reason she came through was the warmth and encouragement of Alex and Lauren. There was one moment in particular that stands out. Early on in her stay, she was scheduled to be transported back out to Los Alamitos Medical Center to see her surgeon. The rehab crew needed the surgeon's evaluation to be able to allow Mom to put her full weight on her injured leg during rehab sessions. Mom was troubled by a lot of pain then and refused to be transported, no matter how much I had pleaded with her. It was only with the gentle persuasion of Lauren and Alex that she changed her mind, went to Los Alamitos, got evaluated and then progressed on her rehabilitation. That was a lifesaver for us! On top of that, when she began her stay, she could barely move her left leg. This was no ordinary hip fracture: she had shattered her upper femur and the surgeon had to allow the fragments to simply fuse together randomly around a support rod he had put in. Lauren and Alex got her going, one slow step at a time, all the time dealing with setbacks caused my Mom's reactions to her medication. By the time she got out in early October, she could move reasonably well with a walker. These days, with me lightly holding on to her with a gait belt, we do the El Dorado Nature Center 1 mile trail every week. I can't thank them enough for their leadership, professionalism and excellent rehabilitation skills!

    As a veteran I was transferred from the VA to this facility , upon arrival the administrator…read morewelcomed my wife & I . She informed us that if we ever had to leave to go back to the VA for blood work, or anything else my bed would be saved for 72 hrs. Well the next day I had to go to the VA for blood lab. As I had complications, Had to stay overnight at the VA . It so happened within 6'hrs my bed was occupied & my personal processions misplaced for 24 hrs. When my wife questioned staff , she was informed if you don't like what happened file a complaint with management. When the VA released me to return to this facility, I refused & relocated to a different facility.?

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    Marlora Post Acute Rehabilitation Hospital
    Marlora Post Acute Rehabilitation Hospital
    Marlora Post Acute Rehabilitation Hospital

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    Pacific Palms Healthcare - Really proactive once they are with the patient.

    Pacific Palms Healthcare

    3.2(62 reviews)
    1.5 mi

    Pacific Palms Healthcare did a really great job taking care of my mother for the 21 days that she…read morewas there. The staff was as attentive as they could be with a pretty full facility. When they did take care of my mom, they did so with pretty good care and gentle handling. The one thing I would be a little more focused on is the interaction between nursing staff and therapists- my mom was there to strengthen her legs after being in Kaiser ER with terrible cramps. But after therapy, she was usually back in bed which meant she spent the majority of her time not in a wheelchair, or not seated. Which, for an old person just accelerates the loss of muscle and energy. I know nursing staff doesn't like to move patients, but for patients who are there for therapy, I think there needs to be a little more proactive time out of bed to help them ready to get home. The management is superb. The front desk was superb. The Kaiser care team was mostly good. I wasn't a fan of the Kaiser Social Worker team as they did not connect the Home Health Care that my mom was to received after being discharged. But by enlarged Pacific Palms rehab rehabilitation gets a thumbs up to take care of your loved one and family members.

    If you would like your loved one, over medicated, left in wet diapers, not offered a Care Plan…read moremeeting and encouraged to not walk send them to Pacific Palms. Word of advice: call their Ombudsman while your loved one is in their facility: 800-334-9473 OR 562-925-2346 Once they survive their stay and you want justice: 310-345-6884 Everyone deserves care even of you can't speak Tagalog. I have no idea how they received 4 stars from Medicare. I was fooled. When you visit they will show you a different rooms than what your loved one will be in. There is a water line like the place was flooded. I understand there is a health care worker shortage some of the CNA's give their all. Be aware of upper management. I pray your loved one makes it out alive. Im not exaggerating.

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    Pacific Palms Healthcare
    Pacific Palms Healthcare - This is one of the best Rehab teams my mom has experienced in the different times she has ended up in a rehab rehabilitation facility.

    This is one of the best Rehab teams my mom has experienced in the different times she has ended up in a rehab rehabilitation facility.

    Pacific Palms Healthcare - Great therapists!!

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    Great therapists!!

    Southland Physical Therapy - Funny Hat Friday @ Southland PT 9-13-2024

    Southland Physical Therapy

    4.7(256 reviews)
    3.2 mi

    JIMMY is THE BEST therapist! He is AMAZING!! I had 2 knees and 2 hips replaced and He was there…read moreto guide me through after 3 surgeries. Very patient, explains exercise well and fantastic attitude. THANK YOU JIMMY you are one in a million!!! Go Knights!

    I've had positive experiences with the physical therapists at this location but the front desk…read morestaff ruins it all for me. I was waiting to write this review but my recent experience over the phone just pushed it over the edge. The front desk staff makes me feel like I am bothering them. Even checking in- come on it's part of your job!! Looking at previous reviews it seems like it has been an ongoing issue. I was overcharged on my first 2 appointments and ended up with a large credit. I was notified the therapist I was working with was leaving and the only other therapist that has experience with my issue does not have availability for a few weeks. So I wanted my credit back as a check- it showed on my insurance application that the claim was processed so I called in. I spoke to Jaden and she said that it was not sent back to them yet so they would call me back when it did. I confirmed with them that they would call me back and she said she wouldn't just leave me hanging.. Then I said thank you, bye and she proceeded to just hang up without any bye or anything. I don't know why every front desk employee seems like they are miserable working there- not sure if it is management or just all of their bad attitudes every time. Won't be returning. Please retrain the front desk!! Makes me feel uncomfortable interacting with them.

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    Southland Physical Therapy - Dr. Sami Jamil

    Dr. Sami Jamil

    Southland Physical Therapy - Author of "Song of Hummingbird Highway" recovering with her Sparkle shoes companions!

    Author of "Song of Hummingbird Highway" recovering with her Sparkle shoes companions!

    Southland Physical Therapy - It doesn't matter how many times she tries to pretend that she doesn't know these he still takes his time to RE- explain.

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    It doesn't matter how many times she tries to pretend that she doesn't know these he still takes his time to RE- explain.

    Nicole Abadi, MFT - Nicole Abadi, MA, LMFT

    Nicole Abadi, MFT

    4.8(82 reviews)
    2.3 mi

    My experience with Nicole was really positive. She created a non-judgmental and safe environment…read morewhere I felt comfortable exploring the issues I was facing. She always asked thoughtful questions, gave realistic homework to work on between sessions, and genuinely inspired me to want to change and move forward. One thing to note is that Nicole isn't the type of therapist who just sits and listens. She offers her opinions and advice, which I haven't seen many therapists do. Sometimes those are hard truths, but nearly every time she turned out to be right. Her approach, which is grounded in research and data, properly framed our discussions and helped me face issues with confidence. If you're ready to put in the hard work, I highly recommend seeing Nicole. You won't be disappointed!

    Dr. Nicole has been such a great resource for my daughters and our family. One of my girls was…read moreexcited to start therapy, while the other was a little unsure at first. From my very first conversation with Dr. Nicole, she made me feel comfortable. She took the time to tell me about herself, asked thoughtful questions about my daughters, and really wanted to understand their personalities and needs. What I appreciated most was how personal and collaborative the process felt. She took the time to get to know both me and my girls, and we worked together throughout their journey. I could share things going on in their lives that might help guide conversations during sessions, and she was always supportive and understanding. She was also incredibly flexible and helpful with our constantly changing schedules. Most importantly, both of my daughters genuinely enjoy their sessions with her and feel connected and comfortable talking with her. I'm so grateful that she has been a safe and open door for them as they've grown up -- especially through big milestones like one of them graduating. I've truly been able to see positive emotional growth and maturity in both of them. As an added bonus, she was able to work with our Kaiser insurance, which made the process even easier for our family. I highly recommend Dr. Nicole to any parent looking for someone caring, personable, and genuinely invested in helping kids thrive.

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    Nicole Abadi, MFT
    Nicole Abadi, MFT - Beautiful, comforting office with essential oils and aroma therapy.

    Beautiful, comforting office with essential oils and aroma therapy.

    Nicole Abadi, MFT

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    New Found Life - c_and_mh - Updated July 2026

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