I am giving 5 Star Performance, Service, Communication, Value Review based on my experience working…read morewith Carlos, Lorenzo, Manny, Jameson and Jermaine, who is the owner of this " At your Door Pool Service" company. We are new in owning a pool and hired a local pool service company in October 2025 here in Oakley. We are also new in the area so I rely heavily on Yelp and that is how I conduct business reviewing every details of people who used any company in the area. Yelp is super helpful but often times you will never know unless you work with them. I have a local Oakley pool company that started in October and not happy with their performance and service so after 3 months of test driving their performance, I let go of them and started with At Your Door Pool Service on the second week of January. I have been calling Carlos At your Door Pool Service company since October 2025. But because I would like to support a local Oakley pool company, I went ahead with that local Oakley company; however after 3 months, I was displeased with their performance and service. I called Carlos and asked more questions. Carlos always pick up my call and answer my questions. He is really patient, experience in responding to my detail questions. I should have hired this pool company first before supporting/hiring the Oakley pool local company. The first agenda prior to transitioning to this pool company is assessment of Lorenzo on the condition of our pool and I was able to meet Lorenzo and asked questions. You can asses his knowledge on pool as he answered all my questions. Lorenzo is very good at what he is doing. He also set the fountain timer for 15 minutes daily ensuring that water cycle is good. Then the following week on a Friday last week was a regular cleaning by Jameson. Although, I did not meet Jameson after the cleaning he sent a text message update. Then I bought a Polaris Robotic cleaning machine and put a deposit by mistake in text message link. Manny came over to explain details on how the cleaner works and explain the different functions of the machine. Manny also went over on the pairing the App to my phone. Although, in the beginning I was not sure if the Polaris is really for me to buy and not sure if the amount is worth since it is expensive. I decided to buy it and Manny delivered it at home. Manny open the box and showed me all features without using it inside the pool. Then after seeing it, I was not sure to buy it. So if you are not sure to buy don't open the box as per Jermain you can't return the Polaris Robotic machine once the box is open as they can't accept an open box and they will pay a penalty if it will be returned. So I told Jermain, the Polaris machine is not used, the box is open though. My recommendation for Polaris company is to have a demo machine free to their distributor like At Your Door Pool Service. Polaris return Policy sucks as I mentioned to Jermain. I will not deduct that 5 Star for this pool company as it has nothing to do with their Service. Looking forward to partnering with this team! Thank you At Your Door Pool Service! Kind regards, Cora

My pool filter pot decided to start leaking badly on Memorial Day weekend. Jermaine got me a…read morereplacement filter pot a couple days later that was a direct replacement. I'd recommend At Your Door Pool Service to anyone needing service and parts. I'll be looking to them to upgrade my pump and heater probably soon. Thanks again. I appreciate you guys.

Very good communication, always ready to help answer questions. Price is affordable. Able to turn…read moremy green pool into a beautiful clean one quickly.

I'm giving four stars because the initial service and the actual work were great, though the…read moreadministrative side was a bit of a hurdle. ​The Pros: The initial communication was fantastic. They were incredibly helpful in walking me through the details and getting everything sorted at the start. The work they did on the pool was also high quality, and I'm very happy with the results of the service itself. ​The Cons: I'm knocking off one star due to some communication and paperwork delays. There were issues getting the waiver paperwork sent over, and it took longer than expected to receive the final invoice. I was also told I would receive a referral for a repair contractor but never heard back on that front. ​Overall, they do great work and the first impression was excellent--if the back-office follow-through were a bit faster, it would be a five-star experience!

Had to replace my pool pump motor. Reached out to some other pool service companies but Aguilar…read moreseemed honest and willing to help. They did a great, professional, job. I will definitely use them again when I need help.

Contacted this pool company about my pump that stopped working. Rickie responded and he was…read moreextremely knowledgeable. He made this frustration process simple and painless. His staff are polite and respectful. Great company, great customer service. Definitely recommend them and definitely will call them again.

I was losing a significant amount of water from my pool every week and my water bill was…read moreskyrocketing. I called Diablo Valley Pool Service based on a friend's recommendation, and I'm so glad I did. The technician arrived on time, was extremely professional, and explained the entire process clearly. They used some very cool technology to pinpoint the exact location of the leak in our plumbing. Within a couple of hours, they had located the issue. They provided different options to resolve the issue. Our water level is now stable, and we finally have peace of mind.

I left a message on two occasions to this company looking for pool service once a week. I did this…read morewith four companies with 5 star ratings on Yelp. Diablo Valley Pool Service was the only company that failed to contact me about the potential job. Very disappointing.

Landon Pool and Spa is now my 'go to' for any pool or spa issue…read more Bryan is a total professional. He listened to my issues, answered all of my questions and gave me solid advice. I had some follow-up questions after our appointment and he was prompt with his responses. His prices are very resonable. And, he's a really nice guy.

Bryan was amazing to deal with. He fixed our retrofit light housing that came loose, replaced our…read morepool panel, and installed a new handrail at our pool as well. Work was done efficiently with high attention to detail and with fair pricing. Forget the rest, Bryan will earn your repeat business as we've discovered for ourselves. Highly recommended!

David from Creekside Pool Service is an absolute gem. After resurfacing our pool, we had no idea…read morehow important it was to properly restart and balance the chemicals--and thankfully, we found David. From day one, he went above and beyond. Not only is he incredibly knowledgeable, but he took the time to explain everything in a way that actually made sense. You can tell he truly cares about doing things the right way, not just getting the job done. What really sets him apart is his follow-through. Even after the service, he made himself available for questions and continued to guide us--something you just don't see often anymore. That level of care and responsiveness is rare. If you want someone who is reliable, professional, and genuinely invested in helping you, David is your guy. Our pool looks amazing, and we have total peace of mind thanks to him. Highly, highly recommend!

David is incredibly reliable, always responsive, and extremely knowledgeable about pools. But more…read morethan that, he is genuinely a good, empathetic person. He is also fantastic with dogs, which is a huge plus for us. Finding someone who is both an expert at their job and a great human being is rare. I highly recommend him

We had our pool remodeling done by Tiki Tom pools. They did a wonderful job and warranty of 10…read moreyears makes us even happier. We will be recommending them to everyone we know

From the owner: Pool resurfacing and repair is our specialty. Call today for a free estimate. We also provide top…read morenotch pool service as well

We are very happy with the pool that Elite Pools built for us. Choosing a pool builder is a big…read moredecision, and we are glad we went with Elite. From the initial consultation to the final fill, they were attentive to every aspect. Alesander, Jovani and the rest of the Elite Pools crew were incredibly friendly and were always available to answer my many questions. The pool has transformed our backyard into a space we want to spend time in. The quality of the work is top-notch, and the pool looks great. (See the attached pics!) If you're looking for a company that delivers a high-quality, beautiful pool, I highly recommend them.

I've been meaning to do this review for a while now. Alex is simply a wonderful professional with…read moregreat attention to detail. Even years later he's happy to help with even the smallest issues, and refuses payment even if I insist. I can't recommend him more he built our pool exactly as we had hoped and with great expertise of all facets.