Horrible experience. Classic example of a company that wants to play in the big boys club with structured process in client onboarding ( Excellent sales pitch of quality service , Account mgr assigned on signing, quality assurance mgr etc ) and constant auto generated mailers at every phase BUT ZERO CUSTOMER CONNECT or ENGAGEMENT. Had to chase at every step of the process but its a one sided communication most of the times. Final on the date of pickup, I realise the work is outsourced to a small time contractor who neither is equipped with right packing material nor the tools. I had to provide tools/Packing blankets hoping to safe guard some of the furniture. They load in two trucks instead of One and to my surprise, On the date of delivery its a completely different truck ( No wonder the amount of damages with no of transfers done between trucks ). Added to the misery they refuse to fix the unpacked furniture leaving me stranded with items all over the house. Only when I refused to sign the closing contract did they reluctantly fixed the beds/dining table and few items. Yet to unpack the boxes but dread the condition given the amount of damages to the furniture. I sincerely home someone from COLONIAL leadership takes control before they go out of business given the quality of service being delivered. read more

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I'm glad you're looking at reviews before you start making calls for quotes, I wish I had. I called Colonial for a quote, which was nicely done and competitive, but I went went another company. I am still getting calls from them, but now having blocked several of their numbers, (yes they use many), blocking a number doesn't stop anyone from leaving a voicemail. They just won't stop calling and calling and calling..... I have called them twice to tell them we've hired another mover, but so far it has had no effect. The thing is, you cannot get an accurate quote from a moving without calling them, and when you call Colonial, you are a permanent lead. read more

DO NOT USE COLONIA VAN LINES!!!!! I set up an interstate move. The amount of damage done to my furniture, lamps, household items is over $10,000 and in the end may be over the amount charged for the whole move. They damaged almost every piece of handmade Mennonite furniture during the move. All 5 floor lamps were demolished, vase broken, wicker items trashed, household brooms/mops broken, large newer tv screen smashed. I could go on. They require two estimates for every item damaged and photographs of the damage. It cost me $300 to get two estimates for the wood working. More for the photographs they require be in color. On top of this the driver showed up at 11 and met the two "movers" at the house. Both movers admitted to me and the driver they had NO moving experience. One explained he was a recovering meth addict and not to talk to the other mover because he doesn't like people. They had only two movers to load a 3 story 3100 square foot house. Two house painters who were finishing up my neighbor's house ended up helping. Clearly NO vetting is done of the movers. The dispatcher called and said he wanted to finish loading the following day - the house was SOLD!!! Nothing was covered hence the damage. When they arrived to unload the main mover cornered me twice trying to get me to give him the tip. When I told him no, he got angry and ended up making threats to the driver. He also made sexual and financial comments about me which was witnessed. TOTALLY UNPROFESSIONAL!!!!! DO NOT USE THEM!!!!! THEY ARE A JOKE!!!@ read more

Wouldn't recommend these movers to my worst enemy. Price estimate doubled, never mentioned size of boxes needed for cross country move, charge you for storage $700 while your stuff sits around waiting for other people's stuff to fill a truck. Spoke to about 12 different people, starting with slick sales guy. You are turned over to local movers who have little to no communication with Colonial. Local movers threatened to only take cash for balance due, and after 30 minutes without payment, would charge $150/hour until paid. When making additional payment before final balance due, local movers added 3% credit card fee with no notice. When pressed, removed it. When you call to ask questions or track down a delivery date, you get voicemail with absolutely no call backs. There was only 1 kind person, Brandon, who tried to help. Moved 8 times in 12 years and Colonial are the absolute worst movers EVER! If you like double talk, abominable customer service and being threatened to make payment "or else", book Colonial for your next cross country move. read more

A representative from this business contacted me about repairs to a piece of furniture that was damaged while they were moving it. We exchanged emails about the damage and agreed on a price which included them bringing the piece to my shop for repairs as I am not a mobile service and do advertise as such. The next day she wrote to say say they had found someone to come and fix it. I thanked her for letting me know. Then she leaves me a nasty review on Yelp. I wouldn't use a moving company that damages my furniture and then is vindictive with those trying to help them fix their mistakes. read more

Echoing other reviews for this company, I would recommend you not use. We moved from Los Angeles to Northern California, and had some stuff in their storage for a few months. When we finally moved into our house and got our stuff, we found that several things were greatly damaged. Among the things damaged was a $1000.00 device. When we submitted a claim and tried to go through the proper channels, we were met with resistance throughout the whole way, and ultimately ended up being reimbursed a measly 1/30th of the actual device. No remorse. Not even an apology for the whole situation. You are better off taking your money elsewhere. read more

DO NOT USE COLONIAL I had a horrible experience with this company. They work with Cal Van Lines for cross-country moves so beware of them too. The cost almost tripled the original estimate. Found out it doubled on the day they picked up, so I was stuck. I was told it would take no longer than 48 hours from pick up to get an updated estimate. I waited more than a week. The account manager told me the driver was waiting until he found a truck stop with a scanner to give us the new estimate. I was calling almost daily to get an update. Taking more than a week to do this demonstrates a profound incompetence. I was forced to pay the entire amount to get my belongings back. I would later find out several items were damaged or lost. When the movers were stacking boxes in the storage unit I noticed a couple of boxes marked fragile were on the bottom of a tall pile, clearly compromised. One box marked fragile was even upside down. When I mentioned this to one of the movers he said, "you have a $1,000 deductible". Basically telling me it didn't matter what he broke as long as it didn't go over $1,000. They offered to reweigh the truck as cost is based on weight. We would go to the scales with the truck. They would unload. We would go to the scales again with the truck. Unfortunately, the movers wouldn't unload everything in the same day. A few items were still on the truck when they informed me it was too close to 9pm and they didn't want to get stuck in the storage facility. It closed at 10pm. They insisted on leaving and said they would meet me at 7am the next day. 7am rolled around and the truck was nowhere to be seen. I had to call them several times to get a response. They were still asleep. They apologized and said it would be 30 minutes. They started unloading the rest of my items close to 8am. We then went to weigh the truck. The weight changed by almost 1,000 pounds! How could that be? What did the movers do to the truck overnight. They didn't go directly to the scales after unloading because of some flimsy reason, thereby breaking the verbal agreement I made with you. You have to understand how this looks to me and my family. It looks like we've been scammed. Seriously, find a different company for your move. Just a nightmare. read more

Caution: Ripped off. Truly disappointed especially during this pandemic. Be sure to not be scammed by these guys. The sales rep responsible goes by the name of Kevin Unmacht. read more

Colonial's team arrived on time yesterday morning, with friendly greetings, ready to work. We had a large house filled with antiques, and the gentleman took great care in carefully and efficiently wrapping every piece of wood furniture. Led by Daniel, they never stopped working except to share a few congenial words with us. Every member of the team knew their role, and worked diligently to complete the job by 3 p.m. We have moved more than 10 times in our lives, and this company's crew far exceeded our expectations - from my first phone call with an actually friendly person, to Nate the estimator, the cost, and now as we anticipate meeting them with our items across the country, we have every reason to believe things will continue to be handled smoothly and well. read more

These guys killed it for us. The busiest time of the year for moving, they were on time and perfection in execution. Moved from El Dorado Hills to Las Vegas. Roni, Javier and the Driver Jose were just great. The communication was on time everytime. They showed when they said the would to the minute. Perfect job. Thx for the move. read more

Colonial Van & Storage - They put runners down throughout all of our floors and and up and down the stair and corners. Awesome job! - Movers Near Me - Sacramento, California

Using this company has been THE WORST Customer service experience I have ever had. They sent a truck that was too full to accept my entire load then took their time getting me the rest of my belongings. 3 weeks to be exact. They trashed my furniture, their loaders lost my parts box, left tape and trash all over my house then had the audacity to ask for a tip and went so far as to suggest a trip to the atm. Kevin Unmacht the rep was no help at all while trying to get the rest of my load. Do not use this company under ANY circumstance. They tried to blame Allied and they were the ones who sent the truck out too full. I asked for a delay claim and they said they don't pay those for partial loads. Then said I got most of my stuff and really was not inconvenienced. The delivered the rest of my load and only after I lost it did the driver agree to go to Home Depot and get the parts I needed to set my bed and dining table up. He is the only one who gave a crap about customer service. Run Away from using this Company!!!! read more

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Sales rep Kevin Unmacht will rip you off, don't use this company. What he does - he'll give you an extremely low estimate, and then when your move date comes closer he sends you an expired contract saying that because you didn't sign earlier you now have to pay a higher rate. He does this close to your move date so you have no other option. When times get tough these guys will screw you over. Do not use this company, they will rip you off! If I could give 0 starts I would (this is the only 1 star review I have ever given). read more

My experience with moving expands to include moving 3 different offices and my residence 15 times over the years using different moving companies. That being said I've NEVER worked with crews this FANTASTIC! We were moving our offices from 4k sf to 16k sf which is a complicated and difficult. Once we started working with Roni, the pieces began to fall into place. She got us organized and explained every step of the way how to make this move easier. She has been easy to get in touch with and quick to respond to any questions throughout the entire process. The crews that showed up with the trucks worked hard the whole time they were here, they had wonderful and respectful attitudes, they continuously go above and beyond what is needed and/or expected. They actually made the move fun! Junior was a team leader and has great communication skills, is a polished professional and very easy to work with. His team works so well together and obviously respects him. They were upbeat and hard working; they knew exactly what they were doing. Quinton was also wonderful to work with, a great communicator, organized, and super attitude. If you need to move, take my advice and hire this crew! They are THE BEST!! I just can't say enough read more

I have moved several times within the last 14 years due to work and I must say that Mr Henry Hernandez of Colonial Van & Storage has been the best at packing my stuff. He handled each item carefully and packaged them thoroughly. I can tell he cared about making sure my stuff make them to their destination safely. He didn't rush like the other movers I've had in the past. Thank you so much! 13 Dec-Today was Day 2 with Colonial Van & Storage, I had a different crew: TJ, Kevin Breuner and Kevin Stallion. They were also great and definitely made my day less stressful. They were fast, but careful! They asked questions to make sure they didn't pack things I didn't want packed. Very personable crew! Keep up the awesome job! Thank you 15 Dec- today was the loading and final day of my move. Again, I appreciate the team that Colonial Van and Storage sent to help me. Special thanks to Quintin, Kevin B., Kevin S., TJ, Sao, Faleu, and Isaiah Kennedy! You guys were great!! read more

On Thursday 1/18, Krystin and Kathy came in to pack up our minor stuff. They packed up so neatly and efficiently! I was worried that they would need help but all had to do was just relax and let them know what was needed to be pack. I like how everything was folded neatly and as well as packed all together in certain boxes. They were done in 2 hours! So fast~ The following day, Quentin, Kevin, & TJ came in to pack up our furniture. I was glad they were able to help unscrew our desks and other furnitures to pack it all away. All three of them were efficient on packing up everything. Also they made sure at least three times which things were going and which things were not. I'm really glad all the staff members came by to help us out on the move!!! I'll be back later to update anything else. I definitely recommend this company & their staff to help out with your move!! read more

DO NOT do business with this company. Their business practices range from "bait and switch" to incompetence. First, we received an estimate of $11,000. When the movers showed up 36 hours before we needed to leave the property, the new estimate became $19,000. The movers were in our house for 20 hours. Because we had 5 strangers in our house we didn't sleep and were even unable to take our evening medicines (my wife and I are both 70 years old and I'm disabled). They told us they would be there on a Tuesday to deliver our furniture, but no one showed, and no one answered the numerous phone calls or emails we sent. We were then told the movers would be there on Thursday. Again, no one showed up until nearly 6 pm and the only contact we had with the company was to tell us they didn't know what happened. The only contact we had with them was when they wanted to get paid. Despicable company, poor customer service. Be warned. read more

Amazing crew! Extremely careful and professional with our furniture packing and loading. Weight estimate was low, but they were very reasonable with the additional charge. Highly recommend them! read more

An amazing experience with this company and specifically the three employees who moved our Doctors office, Rob, Tj and Jr. All interactions with this company whether it be via phone or in person was professional. They showed up early, carefully moved the heavy Doctors equipment and transferred everything to the new office very quickly, and set everything up for us. We will absolutely use Colonial Van & Storage the next time we move! read more

I shopped around for a moving company and found most of them was super overpriced. I talked to Roni and she was fantastic. Upfront, honest and her weight/cost estimate was nearly exact to the dollar (and within my budget.) The moving crew lead by Douglas was on time, fast, respectful and followed directions. When I arrived at my destination, Douglas and his local crew immediately set up, unloaded and nothing was broken. I recommended Roni and her team all day. Great job. read more

I contracted with Allied Moving [Colonial Moving & Storage in Sacramento, CA] to move my belongings from Citrus Heights, CA to Shelby Township, MI on January 13, 2022. At that time, I purchased insurance to cover repair or replacement for high value items that were either damaged or lost. Prior to handing my items over to Allied, I provided them with an itemized list of those high-value items, as well as an approximate value for each individual piece. My belongings were delivered to me In Shelby Township on January 24. The truck driver is expected to check off each box/item against the bill of lading as they are off-loaded from the truck. During the time of off-loading, I was not provided with the opportunity to check the items against the bill of lading, as the paperwork was in the possession of the truck driver during off-loading. Once the shipment was unloaded, the driver had me sign all the pages of the bill of lading. He was in a hurry to get on the road as the weather was bad, and did not want me to take the hours necessary to compare the list to what was off-loaded. I was the last load on the truck, so the driver must have absolutely known that he was missing boxes in my shipment. Over the course of the next week or so, as I unpacked the boxes, I discovered at least 6 missing boxes. One of the boxes missing was one of the boxes containing high-value items that were specifically insured. This box contained artwork worth at least $8500. Another box contained collectibles valued at roughly $600. The other boxes contained various household items worth in the neighborhood of another $1000. I promptly filed an insurance claim for these losses, provided information to the insurer about those items. I was informed on March 4 that my claim was denied. This was because I did not verify with the driver the specific item numbers of the missing boxes with the driver at the time my shipment was dropped off. My appeal to reconsider has also been rejected. Absolutely beware of these practices. You will get screwed. read more

Summary: I recently moved from Sacramento to the bay area and was given this company as a referral from my Realtor. To his and my surprise this company significantly failed to perform anything close to a professional grade moving service, and I strongly advise against using this company to move or store your personal property anywhere in or out of the Sacramento area. Pros: The crew were friendly, especially the delivery crew. The delivery crew worked hard and efficiently. The estimator was friendly, responsive, genuinely cared, and attempted to provide a quality service when the remainder of the company management, storage, and pickup crew did not. Detail: My move was 2-part in that they 1) pick up items from my house in Folsom and store those items for 3 weeks before 2) taking those items out of storage, picking up the items at my girlfriends apartment in Davis, and moving everything together in 1 truck shipment down to the bay area. Those were the terms of our arrangement which ended up changing on the delivery day (with no notice given to me). I observed issues noticed right away with the initial pickup. The crew consisted of 3 which turned out to be a lead who until recently had experience doing commercial work, and 2 rookies with no prior experience. The lead had to oversee and give direction to the 2 rookies, who couldn't work independently on their own. They couldn't even disassemble a table without messing that process up. That could also be due to them not bringing any tools with them. The biggest impact from all this was a 6 hour pickup job that ended up taking 10 hours total; thus driving up my costs. The second impact was the rookie mistakes, e.g., dropping furniture pieces (right in front of my eyes). On the second pickup day they were 2 hours late with no phone call to inform me either. When I called in (which I had to do a couple times due to failed followup on their part) I was told 2 stories; a morning meeting ran 25 minutes late (which doesn't add up to 2 hours), and the assigned truck needed to be unloaded that morning. Regardless of the excuse they were late and failed to inform me. When I spoke to a manager (Brandi) she gave excuses with no effort to take accountability. They ended up sending 2 trucks and 5 men to perform the move, also increasing my costs. Damages: A major issue with this experience that many may not have to deal with is the 3 week temporary storage that I had to use. The crew responsible for unloading, storing, and loading the items from my house into temporary storage "vaults" severely mistreated the items and the state of my furniture and boxes indicates the crew exercised little to no care to any of my property. Boxes were torn and crushed, and furniture had heavy scratches and abrasions. Items marked fragile with (up) arrows were upside down and placed under other heavy (clearly marked) boxes. The initial packers went through extra effort and detail to keep my tempur-pedic memory foam bed completely flat; only for me to see on delivery day that it was stored vertically. My washer had several gashes down to the aluminum and my brand new wooden dining table surface is completely ruined from abrasions and deep scratches all over. Boxes were smashed and split open. I just moved so I have yet to look inside to see the full extent of the damage to my personal belongings. They delivered some other persons sofa with my items; I hope it makes it back to its actual owner. My inventory didn't add up but I'll confirm whether things are indeed missing when I get through unpacking. I wish I could upload and share pictures; because one look at the condition of my items should be enough to deter anyone from using this company. I am strongly pursuing all avenues to make sure my experience is heard because this is not even remotely close to how a moving company should act and perform. read more

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In order to get a quote they required my contact information. The very next day they began hounding me relentlessly. When I told them I needed time to evaluate quotes they hung up on me mid-sentence. Then they had the nerve to call me back a couple weeks later (as if hanging up on people is standard operating procedure). Of course when I told them I would not be using their service once again they hung up on me mid-sentence and even blocked my return call. I can only imagine how these sharks would treat me after they got my money. So glad I chose someone else. read more

We booked with Colonial Van Lines the first week of April. We told them we wanted to move during the last week of May. Plenty of time, Right? Wrong. It seems they are like the airline industry in that they overbook and cherry pick which moves they will complete ($$$). They left us hanging and during the last Week in May. They said they didn't have any trucks available. Talk about the stress they caused due to their mismanagement. We had to scramble and go with a company that we suppose to be top notch but ended up subcontracting the move with a bunch of jerks. read more

My move/packing was back in mid January this year. This was for an overseas move. The team of Kevin S., Kevin B, Kathy C., Robert P., and D.J. (T.J ?) was great and very professional. Kathy was great in giving advice in packing. I highly recommend using this company. I received all my goods in early Feb/Mar - two part shipment and all intact. Great team! read more

I am 2 years late on this review, BUT it was in good reason. We had moved overseas with the help of this company and have forgotten about Yelp (say it ain't so) since South Korea doesn't exactly use Yelp. Since we are getting ready for our upcoming move, I had to go through some paperwork and ta-da, found a record for the move with Colonial. I had a 2 man, 1 woman team and they were professional and quick! Can't say that about the previous movers we had the month before. Everything was listed neatly with description on the inventory list. The 2 packers packed up everything in layers and layers of packing paper and put everything similar together. No disorganization here! None of our boxes came damaged and none were lost from the overseas move. Overall, the experience was fantastic and hassle-free. read more

Colonial Van Line's (Allied), showed professionalism from start to finish, always keeping in contact with me. My move went flawless from California to Iowa. It began with my consultant Nathan, then packer's, movers. Everyone that helped had awesome personalities and professional work ethics. I was given the date of the arrival of my belongings to Iowa, and they were right on time, keeping me informed along the way. Allied really did a fantastic job unloading my furniture into storage unit, since the closing on my house isn't until July 8th. They took great care unloading and stacking it in a fashion with all labels facing to where I could see what was in boxes, and making it very accessible for me. Thank you Allied, you are the best!!! read more

I had a great experience with colonial van and storage inc!! Kathy was great, super quick very nice lady!! Thank you guys. You guys were very professional I trust my friends belongs with you!! 5 starts!! read more

We are moving from Lincoln Ca to San Antonio Texas. It has been a bitter sweet decision. But we have been very blessed with our choice in movers. We had prayed for the correct ones. The Lord provided as always ! Colonial van and storage Packers have blessed us. Kathy C. And Walter F and Kevin B were right on the ball! They came in the first day and made us feel at ease. We told them all we needed packed and they did a wonderful job. Friendly and helpful with any questions or concerns. We are here to make your move easy and no worries is what I knew was to be true. I pray Our movers in San Antonio will be as professional and precise and careful ! Thank you so much Kathy and Walter and Kevin !! read more

Never again. Never, ever, ever. We used this company two days ago. The movers themselves were fabulous. Quick, efficient, professional. As soon as they were done moving us, one of them made a phone call (to the office, I presume) and when he got off the phone, informed us that, "he'll call you Monday because he doesn't have a calculator." Considering that between my phone and my computer, I have TWO calculators, I found that rather implausible, but whatever. Then today, they called my husband at home and proceeded to tack on all kinds of extra stuff that we never agreed to, and when he protested, he was interrupted by a VERY rude third party who accused him of trying to "weasel out of paying." We were even threatened with collections. An agreement of sorts was hammered out, but never, EVER will we recommend this company to anyone. We also didn't need this stress in the midst of buying a new home and moving out of our old one. And cutting people off and accusing them of weaseling out of paying? Real nice. read more

STAY AWAY!!!!!!! These guys are CROOKS. They quote one price and when you give them a deposit they quote another much higher price. You are then forced to pay another deposit based on the higher price. And if thats not enough they then raise the price AGAIN!!!! Of course they claim the price price off the "certified" weight of your move. I asked, begged, pleaded, amd made threats to get a copy of the Certified, before and after weights. I never saw one let alone got one. DONT USE THESE GUYS!!!!! read more

Just NO!! I HAVE TOO MUCH TO SAY....let's just say if you invite strangers in your home to fondle your things you get what you deserve. I will NEVER call anyone to come do an evaluation in my home EVER AGAIN!! That by far was the creepiest most disturbing encounter I have ever had. Omg....no!!!! I went with U-pack! You can hire someone to load you and someone to unload you if you want and they are half the price and you don't have to have low quality creepy people in your home. read more

We have used Colonial Van & Storage on several moves over the years. They are professional and efficient. Our last move was done in record time with every piece of furniture in tip top shape when it was moved into our new home. Robert and Sao were so helpful and on time. They took the stress away from us for moving. Thank you !! read more

My wife is in the military, and this is our first big move so we didn't really know what to expect. The movers (Robert & Junior) did an excellent job and made things so easy for us. We packed some of our things beforehand, but otherwise we just tried to group things together so we could tell them which areas to pack up. They were very polite/friendly and handled/packed all of our things carefully but efficiently. They arrived well within the 1-hour time slot we were told and were able to get everything done in about 4 hours. Overall wonderful experience! read more

DO NOT USE THIS COMPANY!!!!!!! My daughter had them move her from California to Idaho and in summary most of her furniture was ruined. And, I mean RUINED!!! Her expensive dining room table was completely broken and taped back together. Her very nice hutch has a huge chunk of wood broken off of it. Her washer had a foot of her sectional imbedded in the top and it doesn't work now. Her boxes were completely smashed and upside down. Furniture was filthy and completely scratched and gouged. First of all they told her they would be there Thursday morning between 8:00 and 9:00 am and about 30 minutes before they were to be there they called and said they couldn't make it and would be there the next day. This was not okay as they had to be out for the buyers of their home were moving in the next day. After much frustration they agreed to send a truck out later in the afternoon when a truck was available. A truck arrived around 4:00 in the afternoon and the crew of two were pissed off that they were sent out so late to load her house. So they sat and waited for more crew to get there. An hour later another tiny joke if a truck showed up with more people who began loading the trucks. By the end of the day there were about 10 guys loading at her house until 11:00 at night and still didn't finish. They said they would be back in the morning and told her a timeframe in which they would be back the next day. They were a couple of hours late. The new homeowners were waiting with their belongings to move into the house. So, they picked up her furniture in three different trucks and moved it to a warehouse in Sacramento where it sat for almost a week before being assigned to a driver. Then it was picked up there and taken to Reno where the truck picked up another load and in the process unloaded a third of her belongings in order to fit the Reno load. The truck then went to Montana and delivered before making their way to Boise Idaho. She was never told about her belongings being taken to a central warehouse and that everything would be unloaded and stored there until a driver was assigned. Nor was she ever told her belongings would be taken to another central warehouse in Reno and again be unloaded. She was promised her load would be delivered within 5 -7 days from the date they packed her load. Originally she was told by the salesman that they could have her delivery made the day after they loaded it. It was when they made her delivery to Idaho that she found out a third of her load was not there and that it was left behind in Reno. And of all things to leave behind, they left her refrigerator!!!! Unbelievable. She has already been living out if her suitcase with two small children, herself and her husband and using an ice chest for their food. And when her delivery comes, they don't bring her refrigerator?????? Who decided what items to leave behind? Nothing should have been left behind in the first place. They had a guaranteed rate that didn't matter what their final weight was. It has now been 5 days and they still don't have a driver to deliver her remaining items. She had to go out and buy a small refrigerator for the meantime and is in fear if what condition her stainless steel refrigerator will be in. Oh yeah, they did deliver the handles to the refrigerator. When she found that her dining table was broken she decided to set up another table for her family to eat on but couldn't do that because she didn't have the legs to that table and two of the chairs to that set weren't delivered. She couldn't put her sons bed together cause they didn't deliver all of the parts for that. The driver had a shower curtain wrapped in paper that he gave my daughter. When my daughter told him it wasn't hers he went on and on about how he now has a new shower curtain. They also tried to give her a ladder that didn't belong to her. When she told them it wasn't hers, they said "so you don't want it?" Really???? Shouldn't it go back to who it belongs to or at least a lost and found? It would take me for ever to write everything about this nightmare of a move. Everyone with this company lied and did not provide what they said they would. Brandi in the office is a joke and doesn't seem to care about customer service and is a bit sarcastic. The movers, if that's what you want to call then, are completely incapable. They are suppose to be professional movers and they are everything but! In Boise they had two guys helping with the unloading if the truck that were not Allied. Apparently they subcontract with other people to help unload. One if these guys told my daughter he has never seen anything like this with do much damage and she should get an attorney. DO NOT MAKE THE MISTAKE OF USING THIS COMPANY!!!! read more

This company is the absolute worst. We hired them to pack and move our belongings from Sacramento to Seattle. The packing and moving was so poorly coordinated it took them an entire day to load a 2 bedroom house (it normally takes 4 hours. I know because I've hired movers to do so twice before.) Additionally, their movers damaged and lost some of our items and the company refuses to reimburse us the $30 they owe for the missing furniture. I've asked them to reconsider their position and they refuse. read more

Absolutely horrible company! A week late with my niece's belongings. She has to sleep on the floor and eat fast food until her things arrive. They did not give her any notice at all that they would be late. DO NOT USE THIS COMPANY EVER!!!!!!!! read more

Wouldn't use them again. The gentleman who came to the house for a quote did a fine job but when it came time to finalizing the figures, I signed an agreement for a price only to be called back the next day with a correction of a $2,000 increase! How they can look you In the eye and all they had was "whoopsies" to say was unreal! No ownership of making a mistake, apologies, or anything else at the corporate level. The answer was "This is the price, do you want it or not?" Can't ever trust a company that pulls that on you and then handles it the way they did. Needless to say, I took my business elsewhere. read more

I did a corporate move from Southern California to Sacramento using Colonial, who was subcontracted through Allied via Darrin La Vrar. Initially, there was a scheduling snafu, but Darrin made sure things were taken care of. I saved $1500 on the move compared to quotes from multiple other comparable long distance moving companies. The two guys Colonial sent down were awesome - Mike and Tea (pronounced Taya). They were efficient, worked hard, took care of our belongings and really went out of their way to make sure that they took care of us. Fortunately, they were available for the unloading leg in Sacramento, too. Seriously, just a great group of conscientious hard working nice guys. These guys will take good care of you. read more

Thanks! You guys are awesome. Appreciate the great pack, move and customer service. You guys were on time, professional, courteous and professional when I had questions. Thanks again appreciate the last minute help. Can't believe the originally scheduled mover didn't show up. Saved our bacon moving a 3200 sq ft house in one day due to close of escrow. read more

I have worked with Colonial Van for 5 years now and they are great people. Colonial van takes great pride in all the moves they service. I would not hesitate to recommend them for any home or commercial move you may need. read more