One star could not do my dead dog justice, but that's my only option. My 14 year old dog Charlie,…read morehad been going here since he was born in the early 2010's. Years ago, he started having breathing issues and we started seeing Dr. Mary Edwards exclusively. He was put on a few medications, and we were fine... until his recent ACL injury, about a month ago. Charlie was a very food driven, active, bubbly dog. After Dr. Mary told me he had an ACL injury, I asked about an injection called Adequan, after doing light research the night before. She lit up and said that would be a great option, so they show me how to administer the medication, gave us some Galliprant, and sent me on my way. Two weeks ago, Charlie started vomiting and having diarrhea. We were trying to give it a few days just incase his stomach was upset. It continued, he began to lay in bed all day and refused food/water. Friday, we took him to a separate vet and they informed us that Charlie was in stage 4 kidney disease, and those two medications he was prescribed are things they can't have if he has kidney disease. This doctor didn't suggest or mention testing his blood before going on these medications. Also, I was never informed of any side effects, or anything to look out for if the medication wasn't right for him. This morning, we had to make the grueling decision to euthanize our sweet boy. His creatinine levels had reached 11 and at that point, he was suffering, in pain, and laboring to breathe. He was my bestfriend since I was in kindergarten, and now he is an angel in heaven. Please, read a few other reviews, as I wish I would've, and take your animal somewhere else.

Today we went for our dog to get her stitches out after having her spayed and her back dew claws…read moreremoved. However she had already taken them out of her legs herself at some point.... When we went to have the surgery 2 weeks ago, they ask that you drop off in morning and then you pick them up that afternoon. They offer bloodwork and pain medicine in addition to the price quoted on the phone that are optional. They give you a paper to fill out when you arrive so you can select what all you want to do for your pet. We opted to have bloodwork, medicine and her nails trimmed too. They call you during and or after surgery to keep you posted. We were relieved to hear she was doing great. They offered to remove her back dew claws because she had already injured them and I had meant to ask them about it, but forgot so I was very happy they called and asked. They were very efficient and professional. The entire staff worked as a team and you can tell they love animals. Overall they had the best pricing (even with the add-ons they offer) and everything went well.

I called and made an appointment. The clinic is set back a little from the road. Took me a second…read moreto figure out which door was the entrance (it's the one facing the street). I was greeted immediately and the staff and Doctors are all amazing. They were positive and friendly and took great care of my girls! So thankful for them. I will definitely be making more appointments as needed and I highly recommend them!

I've used Duke for over 15 years, both with my parents' animals & now my own. We trust them without…read morequestion to provide our fur babies the best care around. We have 2 dogs & a cat, all of which have been going to Duke since day 1 without any complaints on our end. My family has personally received service that's been above & behind, from ALL members of their staff. We appreciate all they do & look forward to being loyal customers for the remainder of our current/future pets lives. Thanks to the Duke Animal Clinic Family!!

Very friendly staff! From the front desk to the nurses and doctors, we've had great experiences any…read moretime we've had an appointment.

I'm new in town and it was time to take Twinkie and Westley for their annual check up and…read moreVaccinations. It was easy to make an appointment with the friendly staff at SFAC and the wait time was just a minute. The clinic was welcoming and fresh. The receptionist, techs and Dr Bob made my pups feel comfortable during their treatment. Twinkie has a little bump that needs to come off but it's not urgent, and Dr Bob suggested we wait until she goes under for her next dental cleaning which she has every year. I liked that, no need to knock her out twice for a non emergency! Dr Bob and Spanish Fort Animal Clinic will be our new go to in Alabama!

We went for our first visit today and we absolutely love Dr. Corte. He's an old school vet, an old…read morebiker dude that resembles Santa Claus. He seems like a great guy and he's fantastic with the animals and he doesn't try to upsale you on a bunch of additional unnecessary services. We decided to give him a try after my husband brought home a tiny puppy someone dropped off at the dump next to where he's clearing land. Jazz was also due for her annual vaccinations. We called the other vet that we'd been using and got a quote of $130-$150 per pup for shots. I asked a frugal friend where she takes her dog and she recommended Highland. Sure enough, a vet check-up and shots for both dogs was $152, so half the cost. Not to mention, Jasmine has had an on-again, off-again limp for several months. We noticed her leg got better, but she still limps from time to time. Dr Corte watched her walk down the hall and said it's her knee, likely because of the way she jumped off of something, that it will get better, then she'll probably do it again and we'll see her limp, then it will get better again. Bingo! That's exactly what's been going on. He said he could do surgery if we wanted to spend $3,600, but he wouldn't recommend it. I love that I can trust him to take care of them, and if he tells me they need something, it's not an upsale, they really need it. The former vet we used wanted to put her to sleep and do surgery and I didn't want to put her through that if it wasn't necessary. I also asked about spaying the little one in the future and they told me he won't spay until they're 6 months old. I don't believe any reputable vet would spay before 6 months, so that was another positive. Having a veterinarian I trust is a huge deal to me. We were very impressed with Dr Corte and his staff, and we will definitely be going back to Highland from here on out.

I used them for 8 years when Dr.Corte owned it. Most of the positive reviews here are from before…read moreit was taken over by a new vet. I truly feel I was scammed. She told me because of my cats recurrent infections we should do extra testing to make sure something more major wasn't wrong. I signed paperwork saying it would be over $1000. I was so upset and I wanted to know my baby was ok so I signed the papers. She told me that it looked like something was off with the X-rays - that my cats intestines were pushed over to one side but that she couldn't tell if there was a tumor or anything in her stomach and I should see someone more experienced to do more scans. When I was paying for the bill I was the one who had to say that they told me they couldn't take urine because her bladder was empty so that should come off the bill and obviously the urinalysis should come off the bill. They refunded that $132. I had to wait five days to take her to another vet, five days of worry and anxiety that guilt like I should have known she had something growing in her stomach and it could be thousands of dollars to remove this etc. When I got to the new vet they knew immediately that the X-ray was done wrong. They said my cat was listed slightly to the side so her bowels shifted because she had fecal matter in her colon. They did a new x ray, showing her intestines were fine and in the right place. There was no tumor, she needs to be on special food (which I had just gotten five days ago because of the recurrent infections) and they did the urinalysis and got the results next day and let me know the crystals were dissolving with the food and she would most likely not have this issue again. They charged me less than half the price! When I went to the office to ask to be refunded for the improper scan (less than $200 of the thousand dollars) I was told that the scan was done correctly and I would not be getting any of my money back. I said "then what was pushing her intestines over to one side?" Honestly after sitting an waiting an hour because the doctor wasn't there (despite telling me she gets in at 8 am at my last appt) I was just ready to leave. Maybe this vet is better with dogs. I don't know. But if you have a cat I would go to literally any other vet.

I've had 3 cats see Dr. Lisa for their annual physicals. She and her staff show great empathy to…read moreall the animals I see there. My former neighbors surprised me one day when they brought their dog in, and they agree. One of these cats died due to a tumor growing in her lower GI, and Dr. Lisa took great care of her. She passed away at home with her humans at her side. The other two are tomcats, a year apart, and Dr. Lisa was very informative on how to introduce them. Highly recommend!

Dr. Smelly always takes time to educate me on caring for my fur baby. The clinic is clean and staff…read moreis friendly.

I have taken my dog to this vet a few times now, and they always have me in and out quickly. They…read moreare also very kind!

After being given a price for our vaccinations over the phone, we were charged $140 in unauthorized…read moreexam fees. After speaking to the manager Kelly regarding the discrepancy between our original price and the overcharge, she threatened to delete our dogs vaccination records if we wanted any sort of refund. I have never been spoken too by a vet office the way Kelly spoke to me. We kindly requested a refund due to the fact that we were misinformed by her staff. It worries me that a person like this works in a space that cares for animals. In an animal hospital, many people need a warm, kind spirit to guide them through potentially difficult times. Kelly is very far from that. This was our first time coming and we certainly won't be back. I would fear leaving my animals here alone.

They are always over booked. Even if you're an established customer, good luck getting your…read moreseriously sick pet in. I didn't. I had to call Theodore Veterinary. They made room for him.

While on vacation my dog got salt water toxicity. They took excellent care of my dog, and with such…read morecare and compassion. They also took great care of me with updates and allowing me to be with my dog. Dr. Williams expertly saved my dog and her staff could not have been more attentive. The best veterinarian experience I have had. I cannot thank them enough.

Both doctors are very caring and discuss treatment options, especially when there is a financial…read moreconcern.

I needed puppy shots for the newest member of our family and I knew I didn't want to use our…read morecurrent vet (Village Animal) because of their horrible customer service since they got a new vet. I only called 1 other place before calling Westside and after speaking with the friendly front desk and reading their reviews, I knew my search was over. I'm so happy I found them! I got an appointment FAST. Their office was really clean and modern without feeling expensive and the contrast between Westside and Village could not be more stark. Village has a gruff Billy goat sitting at the front desk, they have the grossest tile and an atrocious paint job the techs must have done while drinking too much wine. Westside is clean and inviting like you want to spend time in the lobby. Even their other clients were super friendly, socializing in the lobby and all glad to be at the vet. They wanted my puppy to have a great experience, so they distracted her with yummies while she got her shots. That meant a lot to me. The visit was $100 and I was happy with that and I got a spay quote for $275 when she gets old enough. I definitely recommend Westside.