Today we were introduced to a fantastic veterinarian Dr. Hughes - #cecetheshihpoo and #shihpooJax…read moreapproved! Everyone there treated our pups with the love and care we do! Thanks Team!

I've been waiting 4 months to write this review. In Dec., Village called and said I needed to be…read moreseen. I confirmed I needed to come in now and not May (1 year f/u) and the very nice lady at the front desk said "actually yes, I could wait until May." Great! Just 3-4 weeks later, I placed an order for meds to be delivered and the next business day my order was declined. When I noticed this, I called and the other front desk lady - an Extremely unpleasant woman - said I must be seen before I can get more heart meds for my dog. I referred to my call the month prior. The mean lady told me too bad, I must be seen by the new doctor. I was hours away out of town and still they would not fill the rx 1 more time (2weeks supply) without being seen. With no notice, Village cut off my dog's life-saving medication. I had to pack up and head back to Mobile so that I would not be without medication when I arrived back from vacation. What kind of company does that to someone with a terminally ill "baby" as they like to call pets. If that were my only unpleasant experience, I could get over it, but I got a new medication that front desk refused to help me with including ignoring my emails when I inquired about it. Village has treated me terribly in the past few months. The new female vet is young and nice and seems savvy enough, but you have to deal with the front desk the most and the office feels really dirty and old. The workers got together and painted the joint and it's really bad. But you're still paying top dollar for services just like if you pick a vet with a nice office. Since vowing to leave Village, I have taken my new puppy to Westside. It's a much cleaner, appealing office. And we took our sick, sweet girl to University Animal Hospital in a Hail Mary attempt to keep her alive longer from the heart failure that was taking her from us. I called University on a Monday and got in first thing Tues. morning. My husband highly recommends University as a small operation with great service and said we need to start taking our puppy there. I was impressed by University's quick appointment time and they will l do a same day dental! Unheard of. They also do light anesthesia options for dental cleanings but also offer full sedation. When my puppy needs to be spayed, I'll take her to University. And never go back to Village. Ever.

Our golden doodle loves the vets at University Animal Hospital. Everyone that works there LOVES…read moreanimals. We have received excellent care (including spaying), and highly recommend. We were new to the Mobile area 4 years ago, and we immediately felt right at home with University Animal Hospital.

Other online reviews brought me to university and I'm glad to be able to add another positive…read morereview to Yelp! We took our sick senior dog to university to get an opinion about where she could be saved after she stopped eating. The vet was optimistic and willing to do a dental the same day as her teeth were awful, but they ran labs and she was just too sick and now looking at kidney failure. He said we could take her to a major hospital and maybe she could pull through and live a little longer, but we've been through a lot over the past year with her being in heart failure and we know she stayed with us longer than most dogs do who suffer heart failure. The vet was super solemn in giving my husband the bad news and he had a really positive experience despite the bad news that we had come to the end of the road with our most beloved dachshund. We will be taking our growing puppy here in the future like when she needs a spay. Please keep your dogs on heart worm medication. Our dachshund went to a rescue with heart worms and we fostered her through the treatment and then foster failed. She was the most amazing dog. Rescues pets are amazing animals.

One star could not do my dead dog justice, but that's my only option. My 14 year old dog Charlie,…read morehad been going here since he was born in the early 2010's. Years ago, he started having breathing issues and we started seeing Dr. Mary Edwards exclusively. He was put on a few medications, and we were fine... until his recent ACL injury, about a month ago. Charlie was a very food driven, active, bubbly dog. After Dr. Mary told me he had an ACL injury, I asked about an injection called Adequan, after doing light research the night before. She lit up and said that would be a great option, so they show me how to administer the medication, gave us some Galliprant, and sent me on my way. Two weeks ago, Charlie started vomiting and having diarrhea. We were trying to give it a few days just incase his stomach was upset. It continued, he began to lay in bed all day and refused food/water. Friday, we took him to a separate vet and they informed us that Charlie was in stage 4 kidney disease, and those two medications he was prescribed are things they can't have if he has kidney disease. This doctor didn't suggest or mention testing his blood before going on these medications. Also, I was never informed of any side effects, or anything to look out for if the medication wasn't right for him. This morning, we had to make the grueling decision to euthanize our sweet boy. His creatinine levels had reached 11 and at that point, he was suffering, in pain, and laboring to breathe. He was my bestfriend since I was in kindergarten, and now he is an angel in heaven. Please, read a few other reviews, as I wish I would've, and take your animal somewhere else.

Today we went for our dog to get her stitches out after having her spayed and her back dew claws…read moreremoved. However she had already taken them out of her legs herself at some point.... When we went to have the surgery 2 weeks ago, they ask that you drop off in morning and then you pick them up that afternoon. They offer bloodwork and pain medicine in addition to the price quoted on the phone that are optional. They give you a paper to fill out when you arrive so you can select what all you want to do for your pet. We opted to have bloodwork, medicine and her nails trimmed too. They call you during and or after surgery to keep you posted. We were relieved to hear she was doing great. They offered to remove her back dew claws because she had already injured them and I had meant to ask them about it, but forgot so I was very happy they called and asked. They were very efficient and professional. The entire staff worked as a team and you can tell they love animals. Overall they had the best pricing (even with the add-ons they offer) and everything went well.

Great experience start to finish, which was not at all what I expected. Our eleven-year-old…read moreAustralian Shepherd has laryngeal paralysis. Two days ago, she was in the yard which she fell, yelping in pain. Yesterday, she was lethargic which - if you have an Aussie - you know is wildly atypical. I thought the paralysis had taken its toll and we would have to put her down. Kathy made our appointment. She was empathetic and very helpful over the phone. When we arrived, the receptionist and the vet tech were each super nice and very professional. Dr. Gilson examined Tinkerbelle thoroughly. He explained the utility of each diagnostic and treatment option he recommended, and he quoted us the price. He found that she had fairly extensive osteoarthritis and recommended treatment. Our story had a happy ending because we arrived fearing it was time to euthanize and discovered our dog's problem was treatable. It's also a happy ending because, had it turned out it was time to let our dog go, I feel confident they would have handled that outcome with skill and compassion. Every interaction was excellent. We've had dogs for over 30 years, and we've had a range of experiences with veterinarians over the years. Retired, we now split time between Colorado and Alabama. When we are in Alabama, Dr. Gilson is our new vet and Theodore Veterinary Hospital is our new clinic.

On Monday, April 13, 2026, we called Theodore Veterinary Hospital to ask about the cost of…read morecremating our 14-year-old Labrador, "Half-Pint". Since we are both retired, we needed to know the price in advance. We were told that the basic package was $200 and that packages increased to almost $400 depending on what you wanted. We said we wanted the basic package for $200. Upon arriving with our dying family member and pet (Half-Pint), we asked to have her humanely put down and cremated only to be informed that the price of cremation was now $289 after being told just an hour before that it was $200. Not only that, they kept trying to sell us packages of up to $400 as we were grieving. We have been customers for over a year only to have them lie, deceive, and prey on us during this very emotional and painful time. I told them that this is not what we were told and we wanted the $200 basic package we were quoted. The technician said she understood and went to get the manager. While we were waiting, a second technician came in with the same options and also tried to sell us a more expensive package. The manager nonchalantly walked into the room where I had to explain everything all over again all while the dog lay there suffering. The manager said there was nothing she could do and that the girl up front had quoted the wrong price. I told her this was deceiving and we should not have to be dealing with this on top of losing our pet. She said, "What do you want me to do?" I said ,"Honor the price we were quoted." She said," I can't do that." As I left to get our vehicle, one of the girls at the front desk asked if everything was alright, I told her, in front of other customers standing there listening what was going on. The manager walked up and got in my face and said I needed to go that there were customers standing there listening and I told them they better leave if they didn't want to be lied to and deceived because you can't trust what these people tell you. Theodore Veterinary Hospital was going to charge us over $500 for euthanasia and cremation. We called our former vet in Baldwin County and they said they would take care of her. Their fee for the same procedure was under $400. They seemed more concerned with what we were going through with losing a member of our family. I was left with not being there for my family because I had to take my 89 year old mother to the doctor that morning so I could not be there for my wife or my pet and family member when she was put to sleep. This stressful situation with Theodore Veterinary Hospital caused my heart condition to act up as they were only interested in making as much money as they could off of our distress and pain of losing our family member "Half-Pint".

Cottage Hill Animal Clinic offers the best Vet care in Mobile. Dr. Slaughter and his team truly…read morelove what they do, and I trust them completely. Considering Dr.Slaughter has been practicing for over 50 years, he's in a position where he could charge way more than he does for the quality of care he provides, but he's more than fair. He truly puts the animals wellbeing first, and he's known to work with those that can't front the total cost of services all at once. You won't find another Vet Team in Mobile with more compassion, more knowledge, or more dedication. I wish I'd have found them years ago, but I'm grateful that I have them now. I cannot recommend this Clinic enough.

I love the friendly staff.Dr Slaughter is a great veterinarian. They are helpful and give the best…read moretreatment to my cats.

I've had 3 cats see Dr. Lisa for their annual physicals. She and her staff show great empathy to…read moreall the animals I see there. My former neighbors surprised me one day when they brought their dog in, and they agree. One of these cats died due to a tumor growing in her lower GI, and Dr. Lisa took great care of her. She passed away at home with her humans at her side. The other two are tomcats, a year apart, and Dr. Lisa was very informative on how to introduce them. Highly recommend!

Dr. Smelly always takes time to educate me on caring for my fur baby. The clinic is clean and staff…read moreis friendly.

Just an update. Still our go to vet. Best one we have ever been to and our pets are treated…read morefantastic by the staff and veterinarians. Sally, our AusieDoodle has been coming for 5 years and actually enjoys coming. Beaux beaux our orange cat also loves visiting. Zelda the oldest, not so much, but she's just different but they really take care of her. Highly recommend this clinic to anyone new to the area or anyone needing a change.

12/17/2025 Dr. Dawn Hoover and her assistants were wonderful in aiding Sugar to pass on painlessly…read moreand blissfully. My dear pet was 12 years old. The two of us drove 12 hours together from Missouri to Gulf Shores Al. We did everything together. We only ever had each other. So it was important to me that Shug got the best care and best medicine and the very best vet. Dr Hoover provided all that and more. Please, if your are struggling with your decision please choose this clinic , you will never regret your choice

Update, August 26, 2020: We arrived home from vacation late…read morein the evening of August 20th to notice our cat Buddy has a huge swollen cheek. The vet was closed, so we called first thing the next morning. They told us to bring him in at 11am since he didn't seem bothered by it and was eating well. However, an hour later, his cheek burst and blood was splattering out everywhere. We called them and told them, and they said bring him in. Due to Covid issues, we weren't allowed inside the building. We had to wait in our cars and call, and they came out to get him. She was very polite and genuinely sincere when she spoke. She took our little guy in and about 30 minutes later, brought him back out to us and explained what had happened. He had an abscess. She shaved his fur and regretfully trimmed his whiskers in order to clean the wound and give him stitches. She praised him for how calm and gentle he was throughout it all, and I could tell she enjoyed her job. I'm so thankful to have people like her to care for our fur baby. Original review: Doesn't look like much when you first go in. I'm pretty certain the decor and wallpaper is the same as it was whenever the building was first built a very long time ago, but the staff makes up for it completely. Everyone was so welcoming and warm. Wait time was minimal - maybe 15 minutes? But in all honesty, we arrived early so technically we were taken back to an exam room right on time with our actual appointment, if that makes sense. They were very gentle with our cat, Buddy, and did a thorough exam, including his yearly vaccines. He is a pretty chill cat, and didn't give them any problems. Overall visit was great, and we will continue to use this clinic. (This visit was our first!)

Best vet ever. I appreciate everything they do. The staff is kind and gentle. Dr. Fritter is…read morethe best. I could not imagine what I would do if it was not for her. She takes the best care of my senior cat, Jacob.