Would give this zero stars if I could. Arrived before our appointment. There is only one front desk…read moreperson that took a long time to check us in, even thought we prefilled out all the information they were asking ahead of time. Something must be wrong with their system. They could find our referral. PCP refaxed immediately but they wouldn't see us. We weren't late. The front desk staff was extremely slow checking us in. Don't waste your time. Poorly run clinic.

Well...wrote a poor review mistakenly for Front Range on responsiveness and they tenaciously worked…read moreto figure out I was mistaken which was impressive...found my new Derm

I am very happy with the service and care I received by Dr. West and her staff. From the moment I…read moreentered the office, I was treated with respect. I arrived early to fill out the paperwork. I waited approximately 30 minutes for my exam and a surgical procedure. Everyone made sure I had all my questions answered and it was a good medical experience. I recommend Dr. West. Beth Hudak

This place is the best of the best of the best.... Of the best. I called them up on a Wednesday…read moremorning at 10:30 and asked if there was anyway possible anyone could see me that day. They penciled me in at 11:30 with Traci, the Physicians Assistant, and were BEYOND courteous on the phone. I was pretty upset when they called them and they were so so so nice about it. I arrived early, so they got me in early. I was seen immediately by the extremely friendly staff and the PA. They LISTENED to everything I said and were able to accurately and quickly diagnose my five-time-misdiagnosed skin condition. This place is amazing. I'll never go anywhere else.

This place is a JOKE. They exist to suck people into their perpetual marketing machine and then…read moreharass the daylights out of you to come back for a zillion services you never asked to hear about. Most of their emails do NOT include an unsubscribe button (which is non-compliant with the anti spam laws) and they also pretty much force you/your data into their research database. I filled out paperwork with no marketing/no research specified and they ignored it altogether. They also will ask for PII if you respond to an email with the subject of Unsubscribe.....ridic, and not required in any way to remove an email address from a database. Seems they care not ONE iota about what is good for anyone other than their larger purposes as a humongous chain of clinics. Wish I had never heard of them. Oh, they also charge double or triple what most other, non-chain derm clinics I have been to charge for procedures.

From the start my experience with this group was wonderful. Making the appointment was really…read moreeasy. They got me in, in a reasonable amount of time. The front staff was really friendly and verified my insurance with me. My wait was short. My Doctor was very thorough and went over all my concerns with me. I really had a good experience with them and would recommend them to anyone. Check out was very easy. I feel it is a very caring office.

Beware this organization and their billing practices. The Centre Drive office charged me $45 for a…read moreconsultation visit they assured me would be free (this was after an initial $70 consultation at a partner office). The office never provided me with a cost estimate for the actual medical procedure, despite repeated requests. I ended up canceling it two days before the scheduled date due to not knowing how much I would be charged. I contacted their office manager and corporate customer service several times over 3 months. They said they'd review the $45 charge, but I never received follow up. I'm extremely frustrated by the lack of cost transparency, surprise billing, and unresponsive customer service by this practice. Highly recommend avoiding them and finding another provider if you're looking for a dermatologist in Northern Colorado.

I made an appointment 3 wks ago for a skin check. I arrived ahead of time only to be told by the…read morefront desk that my appt was cancelled. They said they sent me a text a few days ago and I didn't confirm appt. I checked the text. It was sent 4 days ago. It was so long that I briefly checked it and then didn't see in fine print that I was to confirm appt. I think this is a poor practice. Older adults often don't constantly check texts and there is a fair amount of spam going on . We can miss the fine print. Please reconsider this practice of cancelling appt without actually talking to the patient! Some of us travel from other cities, or have other plans that they rearrange to make these appointments.

I first heard about this company (now CMD Skin Solutions, Chinese Medicine Clinic and Skincare Lab)…read morein Fort Collins, Colorado a few years back, read up on them and ordered lip balms and skin care products because I liked the representation of the company and how they sourced their products... free from pesticides, heavy metals, pathogenic microbes etc... When my shipment arrived I was pleasantly pleased with each use and have been using the products since then. They don't use steroids, petroleum based ingredients, artificial fragrances/colorants, harmful synthetic ingredients or parabens which is a major plus for me. The lip balms have been life changing , especially in the Winter months when lips can become dry and cracked. The healing and moisturizing skin products are just as effective and phenomenal. If you live in the area you can pick your order up personally or if you're out of state like me, the company will ship. Do yourself a favor and google the company, read/research and purchase. I believe you'll be glad you did!

I absolutely LOVE Zi Zai! Diana is always so knowledgeable and is super patient and listens to me…read more I went in awhile back to get some work done on some skin irritations and she it fixed it right up. But she treats your body as a whole, and I came out of it better than expected!! I also am hooked on all of their skin care products. I have been breaking out on account of having to wear a mask most of my day, and it has helped tremendously by keeping the acne at bay. I ALSO utilize their cupping services and again, Diana is always so helpful, professional, and makes me feel comfortable. Which is imperative in these situations. Any ailment or health problems you may have, look no further.

I have been going to Divine Derm for a little over a year now. I saw Lauren today and she was…read moregreat. Very friendly, professional, and thorough. Explained everything to me so that I could understand. I would highly recommend her; I will be scheduling my future appointments with her.

L none of us take care of our skin the way we probably should and my experience here has been…read moreextraordinary in the care that I've received with the staff and the doctor.

From the use of two appointment schedules which caused my appointments to go missing, to a poor…read morepatient portal that does not contain results, to, most importantly, a poor experience with excision of squamous cell carcinoma on the arm which was infected right after surgery and after eight week still is very painful, to poor advice (to early) for using silicone scar sheets that caused more damage. Not a good experience!!!!!

Personally feeling pretty frustrated at them today. I went in for an initial consultation last…read moreweek, and immediately scheduled a follow up appointment for surgery a week out. When I showed up for my surgery, the appointment was never added to their schedule and I was forced to reschedule. I understand that mistakes happen, but it's unacceptable to make scheduling errors like this at a medical facility. I had to use 10 hours of PTO for the appointment and recovery which is being wasted by errors being made. My prior experience was very positive but I am feeling quite miffed that my time is not being respected. If their policy is that patients have to pay a fee for no-shows or late cancellations then the same should apply to the office for not respecting the appointment being made. Thank you.

Huge shoutout to Natalie for tattoo removal! 5/5 stars! She is so precise and really took the time…read moreto ensure the laser was adjusted perfectly for my skin. I've had a few other sessions with other techs, and this was the best yet! I cannot recommend her enough!

I had such an incredible experience at Xanadu! From the moment I walked in, the staff was warm,…read moreprofessional, and genuinely cared about my comfort and goals. The spa itself is clean, modern, and so relaxing. Exactly what I wanted for my appointment.

Dr Mott was not only very friendly, but knowledgeable and had the experience I needed after…read morenumerous failed attempts from Others! He and his medical assistant made sure I was comfortable and removed the ugh He was wonderful I highly recommend him and this office!!! You can't go wrong!!!

Living out in the country and having an autoimmune disorder that was stirred up within 24hrs of the…read moreMohs procedure, I have confidence in believing I contracted Covid along with a staph infection from the procedure. Also, having had surgical procedures before, I don't believe the site preparation was adequate--leading to the substantial staph infection that apparently elevated my heart rate. Cannot recommend, especially for Covid cautious people. Three weeks out and still recovering from the Covid + staph combo punch.