My fur babies and I truly love this place, it's like our extended family who love our girls,…read moreRuffles & Roxy! They have so much fun when I take them to doggy daycare their with lots of hugs, and friends to play with! I highly recommend Stay Pet Resort for doggy daycare, boarding, and grooming also we love the Vet's who keep them helthly too!

if i could rate negative stars i would!! this place is where we used to take my shihztu to get…read moregroomed. my family was dealing with a lot at this time, so they never went ahead and took legal action. in april 2023, we took my dog there for his haircut. when he was back home we realized he was pretty sleepy and he took a nap. later that day when he woke up, his eye was red and swollen, which he would not open. we took him to the vet, they said his cornea detached! after weeks and weeks of eye drops around the clock and many bills later, the vet did a swab test which showed the cells in his eye were rejecting the medication! he ended up having to get his eye removed... i was absolutely appalled at the response from this establishment stating "he seemed fine when he left, maybe he jumped off the couch at home and scratched his eye." and basically gaslighting me on the phone rejecting all responsibility.. when all i wanted to know was what happened to him!!! yeah, well how else would my dog get a CHEMICAL BURN IN HIS EYE AFTER THE GROOMERS!! do not send your dogs here, they do not care about your fur baby especially AFTER they send them back home with a swollen eye! and you're probably wondering why i am just now writing this 3 years later. it's because i want others to be AWARE of how they handle pets and will deny any harm caused to them.

They invited us to tour the facility before we boarded our 2 dogs. We went on a Saturday at 2pm…read more They were not busy. We waited 10 minutes for the woman to finish the tour she was doing. When she was done her coworker informed her she had another tour. She pouted because she said she had a sore throat. They paged a male employee. Are several minutes he came in from out front. They told him they needed him to do a tour. He made an exasperated noise and said he didn't want to. I stepped up and said since our business wasn't a priority, we would take it elsewhere. If they couldn't be bothered to give us a tour that they invited us to take, how would they treat our dogs. We could not believe we were treated so poorly.

Two stars: here's why The good: we have seen at least 3…read moredifferent vets here. They have all had good bedside manner and listened to my concerns. The techs and front desk staff are friendly. They generally can get you an appt next day. The bad: 1. My pet has been seen here within the past 6 months. I called to get a simple flea and tick med refill. We are up to date on the heart worm testing that had been performed here. The receptionist told me I could not get the med filled because it is state law to be up to date on rabies vaccination to get flea and tick medicines prescribed. My pet did not have a rabies vaccine on file at the first visit, when they prescribed me a 6 month dose. They did not tell me at the time that a stipulation to refill would be to have proof of rabies vaccine. Poor communication to me, and gave me misinformation because it is not State law, but instead their individual policy for this company that they must have proof of rabies to prescribe anything else to you. I appreciate that the medical director did call me back same day and listened to my concerns. They filled the med as a one off, but it was very disheartening to have to jump through hoops to get a preventative care medicine that other vets would readily give because all that is actually required by law is a valid vet-client relationship which, for most vets, means they have examined your pet within the past year. 2. We had cytology sent away for my dogs lump. The vet called to discuss the results and said that not enough sample had been collected, but she was confident it was a lipoma. This seemed to be an error in collecting the sample, but when discussing with the medical director it was told to me that this was another miscommunication. It was actually deemed a lipoma per the lab. 3. We brought our 4 month old, 4 pound kitten is for pre-surgical labs for her spay. They said she was too unruly and gave us meds to make her calmer. We came back with her medicated and they were still unable to get a blood sample. This is not a feral cat, she is a well domesticated cat we have bottle fed since 4 weeks old. The vet that performed her spay was able to get bloodwork without pre-meds. Unfortunately too much "bad" outweigh the "good" for us to return here.