When I bought my house in Carlsbad 3 years ago, it came with a nice gas firepit that didn't work. I…read morewanted a working firepit, so I started calling every company in the area with "Fireplace" in its name. Most of them said that what I wanted -- refurbishing an old fire pit -- was not something that they did. The person who answered the phone at AMS was willing to discuss possibilities with me, and after some back and forth, I decided that what I wanted was to have AMS rip out the plumbing in the existing firepit and replace it with a new insert. AMS fireplace first sent a plumber to verify that the gas pipes were safe and functional. Then they sent a technician to measure. Then they custom-manufactured a firepit insert that fit into my masonry, and then they sent out someone to remove the old burner and install the new one. I was so happy with the result that I decided to have AMS Fireplace replace the insides of the gas fireplace that came with my house with a new one that worked better (the heat goes into the room and not up the chimney). They did this too, but since it didn't require custom manufacturing it was quick. As I write this review it is late September 2024. I expect that in a month or so I will start wanting again to use the inside fireplace for warmth. In the meantime, my grandchildren love to cook smores and hot dogs on the outdoor firepit. I've had to devious about where I hide the key that turns on its gas.

Review for AMS Fireplace I live out of state and was…read moreexpecting a call in early December about my fireplace log set, but I never received one. When I called, they did find my order and confirmed it was in, but I had to follow up a few times due to how busy they were. That said, AMS Fireplace absolutely came through-- they installed my fireplace logs on Christmas Eve, which I really appreciated. Saul was outstanding: extremely careful bringing everything in, respectful of my home, and he arranged the logs perfectly. His attention to detail and professionalism were excellent. Would recommend, just expect that you may need to be proactive with communication during peak season.

Highly recommend All About Fire to service any fireplace issues. George came out as scheduled and…read morespent a great deal of time looking at all components of my gas fireplace. He was knowledgeable and so friendly. He was able to fix all my issues. Very happy with this company.

All right. George is the man. I'm confident in saying we now have a Gas/Grill/Fireplace guy…read more Friendly and knowledgeable. Methodical expert installation and explanation regarding our new grill. No hidden fees and the job was done for what was quoted. Will definitely recommend.

Thom, Tommy and Tyler did an amazing job with our chimney repairs and installation of an electric…read morefireplace! Multigenerational family business and super highly skilled. Great communication, on time for every phase and awesome clean up. I will always support businesses like this as they did a phenomenal job and down to earth approach. I strongly recommend Chim Chiminey Sweep - A+ in my book.

I use Cim chimney every year to service my fireplace. Pricing is great, service is exceptional, and…read moreresponse time is fast. Would highly recommend.

Landon and his team were awesome!! We had another company come out for a "free" chimney inspection…read morebefore we moved into our new home & they quoted us $600 for a chimney cleaning, crack repair & ash pit clean out. After moving in, we decided to get a second opinion. FireSafe did a level 1 inspection for $125, and we were SO happy to hear that we didn't need a cleaning or crack repair. And he let us know the ash pit clean out could be done on our own (to save $) & even gave us instructions how to do it. We will definitely be using them next year when we do need a cleaning! But we are so grateful for their transparency and saving us money!!

We were super happy with the experience and service we received. Both customer service as well as…read morethe work completed were top notch. We highly recommend them and will definitely use them again. Already have the reminder on our calendar. You can't go wrong as they are timely, professional, knowledgeable, and provide great service at a fair price. As they provided exactly the service we requested, wanted, needed and more detailed effort that expected.

Great experience with Innovation Gas Fireplace. I called this morning because I needed someone to…read morecheck a gas fireplace in a rental property and was worried it might not even be working since I hadn't looked at it in years. They were able to schedule a technician (Shawn) to come out within about 3 hours, which was incredibly helpful. Shawn arrived on time and was very kind and professional. He carefully inspected everything, explained what was going on with the fireplace, and ended up reinstalling a new remote and receiver to replace the broken one. He also took the time to walk me through how the system works and what I should do going forward to maintain it, which I really appreciated since I had zero experience with this unit. Overall it was fast, professional service and a huge relief to get the fireplace working again. Highly recommend!

I had been searching for someone to make my gas fireplace more user friendly…read more Called IGF and was instantly given a couple great options that could work for me. I chose the remote on and off- which is so easy! I highly recommend it if you have fear of lighting a fire like me. Emailed them photos of my fireplace and a couple weeks later I'm a happy customer. They got my taken care of quickly and within my schedule. I appreciate that they're a local family business too. Highly recommend them for expertise and professionalism. Will now be calling them out annually to keep our fireplace tuned up. Thanks guys!

We received the very best prompt service, courtesy honesty and respect from the owner of this…read morebusiness, Jim Slatton. His family owned and operated a fireplace shop / ( started with his father) but he's closed that and down- sized nowadays. An Interesting tidbit is that, years ago, one of their employees experimented and invented the first version of a gas log. Anyway, I researched many companies and options and was very impressed by Jim's quick and respectful response. And, in addition, he works on Saturdays which really works for us because my husband and I both work during the week. from researching, I discovered that apparently, other companies tack on up charges for everything beginning with seaIing off the tube that burns the wood so that it could be converted to gas. Jim does not tack on these Kinds of extra fees although he did recommend that we wait for the seal to dry before going forward the following Week. When he showed us what he had for log choices, he could sense that I would accept one but l wouldn't be 100% happy. So, he told my husband thatI I wouldn't be happy and didn't want to Install the gas logI set he had. I called him and then he came out to install it and surprised me. He had Iooked through his storage warehouse and found the exact color and size that I preferred and had wanted. Our experience with Jim was, by far, the most down-to- earth, honest and prompt. Jim is a highly skilled/ efficient and kind professional whose expertise was highly appreciated and valued. His prices are fair and quite easonable and he does not add any unnecessary "up charges" like other ' companies in the area seem to charge. Excellent experience. Highest recommendation!

My family and I needed our fireplace serviced/repaired. Jim was polite, knowledgable, clean, and…read morevery helpful; a true professional! He was responsive with timely communications, and he kindly answered all my questions. We are so happy to now have a fully functioning fireplace. I would definitely recommend North County Fireplace Services and plan to contact them whenever we need future maintenance/repairs.

First of all, This review is based on help they offered not their actual work. I called him in…read moresearch of someone who could help me with my brick and mortor chimney that has structural issues. While they do not offer the type of service they required, they were very polite and spent some timme listening to me on the phone, then directed me to someone who is a specialist in the field. I can't fully explain how helpful this was. I would certainly be contacting them back if I need any of the services they do offer in the future.

Burnie's crew arrived this morning and due to all the rain, they could not do the chimney…read moreinspection and cleaning but mentioned they may be able to get back later today. They called and were able to come back and do the inspection and chimney cleaning. They were very thorough and explained everything they needed to do. Ended up ordering new gas logs and pan to replace the current set up. Punctual, efficient and respectful service! Highly recommend this company and will use them for my annual inspection. Thanks for the great service

On time, explained process and some minor issues to watch. Will definitely be using again!read more

Dan provides outstanding customer service! Very knowledgeable and conscientious! Easy hire…read moredecision!

Wayne and his crew were so easy to work with. Wayne was so helpful during the design process and…read morevery prompt and responsive. Their work is absolutely STUNNING!

Our experience with Wayne and Studio Design Works has been nothing short of amazing. I called Wayne…read moreinitially to take a look at the showroom and see what was available. We needed an electric fireplace and mantel installed from scratch in our living room since we did not have one. Wayne was very responsive and knowledgeable since the beginning. It was around holiday time so we decided to wait until the new year to begin the project. I got in touched with Wayne after the new year and we couldn't be happier with the end product. His pricing, expertise, and professionalism was unbeatable. From the time of us signing up for the project, it took about 6 weeks to get the project started and the once it started, about a few days for the fireplace installation from scratch, and then a few more days for them to install the mantel. Wayne is very easy to work with and is very kind and professional. He even recommended someone to fix and patch up our drywall afterwards and the results are phenomenal. We highly recommend Wayne and Studio Design Works. We will definitely contact him in the future for other projects. Thank you Wayne.

Although Trey The owner of shop was not offering the Service I'm looking for- But he guided me the…read moreright duration As a contractor being my self His shop deserves five star x

I called looking for fireplace servicing but they unfortunately don't do that. I'm leaving a…read morereview because he could have quickly gotten me off the phone, but instead provided several good recommendations for my specific situation and two contacts he recommended for the servicing. Thank you!