Me and my mom went to visit our grandma and noticed that her headstone was sunken and partially…read moreflooded . Cesar was so nice and helpful . He went above and beyond raising my grandmas headstone and fixing the flooding issue. He cleaned her headstone and left it very nice . Thank you so much Cesar god bless you.

Do not purchase burial packages or pre-need services without a thorough review of the terms…read more Our experience has been extremely disappointing. My mother purchased her burial plot and later began paying for pre-arranged services. However, the details of what was included were never clearly explained. When it came time to complete payment, we encountered significant confusion because the original information provided about the payment plan was inaccurate. Years later, we were contacted and informed that an additional $6,000 was required for the opening and closing of the burial plot--an expense that had not been clearly disclosed at the time of purchase. It appears that additional charges continue to surface over time for services we believed were already covered. Overall, the process has lacked transparency and has created unnecessary financial and emotional stress. This experience reflects poorly on the business practices involved, as it feels as though the focus has been on generating additional charges rather than providing clear and honest service. I need a response I will go ahead and file a complaint if needed and report misleading or deceptive practices to the California Cemetery and Funeral Bureau or the Better Business Bureau or will Consider legal review.

Our funeral home director , Yeny Chayab, was amazing and very helpful with our passing of my…read morebrother. My brother passed so young that we simply were unprepared to deal with the funeral arrangements. Yeny was able to guide us step by step what it takes to help my brother to be interned. She made us feel welcomed and easy to help us reach the finish line. Also helped us on the payments which some don't have any means at times. Colton Funeral Home, I want to thank you to help my family with funeral services and highly recommended for your family's needs for these services.

Muchas gracias a Colton funeral home Por los servicios para…read moremi tío, todo fue tan bonito, los servicios muy bien, el lugar súper limpio, Rubén y Cecilia fueron también amables. Había ido a otros funerales y nunca nos habían atendido tan bien. Superaron nuestras expectativas

Meghan A. was my contact and she was wonderful. She was able to answer all my questions and lead me…read morethrough the process. I called many times with questions and she was knowledgeable and courteous every time. Meghan sent me samples of urns and memorial folders by email. All the paperwork and contracts were done without ever having to physically go there. When I did go pick up my mother's cremated remains, everything was ready. Thank you for all your help!

They claimed "clerical error" when nobody touched base with me for weeks while my husband's body…read morelanguished at the coroners office, unclaimed. I had signed the contract and they said they'd call for payment. I called three times with my credit card in hand, and each time was told the woman who handled that was busy. The office didn't get back to me for over two weeks. I was so angry, knowing my husband's body was just hanging out unclaimed! They offered a minimal discount to "apologize" but it felt like they were trying to buy off my attention to their error. As though the cost of my husband's body was a couple hundred dollars. All of this SIGNIFICANTLY delayed me receiving the death certificate and knowing my husband's cause of death! We have very little control over the business of death, but we DO have control over what company we select to help us through the details. Don't choose this one.

Memorial - I had a preplaned package. When my father passed away it was a simple process I called…read moreThem, we had the memorial service. I paid my balance, I feel this was a fair price. cremation and chapel, video, pamphlets, urn and three flower arrangements. However, with a cremation I had several flowers. I wish the setup were more like Moncito park in Loma Linda, where the picture is abouve the urn. Place was clean. I however felt rushed after my hour was up, I literally felt like my group had to totally be out of chapel by 1201. I was under the impression we could be in chapel at least in till 1220. I feel mt view is more casual than the other properties. Example the way they team members speak and even dress. Even rushed to sign my paperwork to get the death certificate and release of the urn. They got in contact with Riverside Cemetery and set up a date and time and honors for my father as well. This was great. I appreciate that.

My mom purchased a condominium if you will.... A rock with 4 spots for loved ones…read more... So my mom, my dad @ 2 of my brothers are here.... When my time comes My husband & I will be here too....we will all be in the area of the saints... beautiful old tree covers this area and in the spring it blooms a purple flower...

I highly recommend this business to help With your cremation…read moreneeds. During the hardest part of my life , the loss of my mother, this team has gone above and beyond with professionalism , service , kindness , compassion and care . Made the process super simple and easy to understand . Their merchandise is beautiful and great quality. They speak To you with care and and answer all Questions you have along the way. When I needed to exchange an item they did not hesitate to send me a new one and it was rushed to me no questions asked . Thank you Yesenia , Eddie , and Ryan and the whole team.

I can't say enough good things about Tradition Cremation Center. I lost both of my parents to Covid…read moreone week apart from each other. Eddie Olmos was the person handling the cremation of my parents. He was so personable, understanding, and very kind through the whole process. This of course was a sensitive time for myself and my family. He handled every step with the utmost care. This site was the perfect place for our memorial. The grounds are charming. It's looks like a beautiful garden. We chose to have our memorial in their outdoor pavilion. Even though it was 95 degrees outside, we didn't feel the heat in the pavilion. It is covered and has 3 or 4 ceiling fans to alleviate the heat. An extra thank you to Eddie Olmos. I am grateful to have met you and glad that you guided me through the most sensitive time in my life.

Amazing and affordable service. Reign Ortega-Lewis was our funeral counselor and facilitated my…read morestepfather!s internment at the Riverside National Cemetery.

Cathy was a very informative,respectful and kind. Gave me peace of mind under these difficult…read morecircumstances knowing that everything was gonna be taken care of. I don't know what I would have done without her help

I would recommend this place 100% based on there amazing service and prices, During this difficult…read moretime they stepped up with everything There professionalism and caring really shined thruout the process, I want to recognize ARACELI LEON she was an absolute superstar thruout this situation, Amazing customer service, extremely compassionate,, very professional was there from beginning to end and I was able to contact her with any questions and she responds quickly , ARACELI is an integral part of this company, So please acknowledge her and commend her for everything she has done for me and my family! THANK YOU ARACELI

This is the place we ended up after searching and then researching. I felt overwhelmed at the…read moreprocess of cremation and I was about to just go to bed when something inspired me to call this place. David answered to my surprise. Honestly I wanted to hang up. David is a sincere man and he really wants to help. He matches his sincerity with professionalism and competence and I was finished in no time. I am still sitting here wondering why I waited so long. Feels good that my wife and I have everything planned. Thank you David

I have trusted Community Memorial Chapel of San Bernardino with two of the most important services…read moremy family has ever needed. In 2010, they handled my grandfather's funeral with such dignity and kindness during an overwhelming time. Fast forward to 2025, when we sadly lost my grandmother, and they once again provided the same level of compassionate, professional support. Natalie did a phenomenal job on both occasions. She was patient, attentive, and truly empathetic guiding us through every detail without ever making us feel rushed or pressured. She listened to our wishes, helped personalize the services to honor our loved ones perfectly, and offered genuine comfort when we needed it most. Her warmth and professionalism made an incredibly hard process feel supported and respectful. The entire team at the chapel is outstanding: the facility is peaceful and well-maintained, everything was handled efficiently and transparently (no surprises with costs or arrangements), and they truly treat families like their own. Having returned after 15 years speaks volumes they earned our loyalty through real care, not just words. If you're facing the loss of a loved one in the San Bernardino area, I can't recommend Community Memorial Chapel highly enough. Especially Natalie she goes above and beyond. Thank you from the bottom of my heart for helping us say goodbye with grace and love.

Incredibly impressed during the worst of times. This review is still hard to write, but I find a…read moreduty to provide this information to anyone who is going through what we just went through. This mortuary is honest and sincere. Recently lost my step son. Community Mortuary was recommended to us through our local church. They were fairly quick with extracting his body. The mortuary was closed when we called and they have a very efficient answering service. The answering service and the contracted transportation team were professional. We received a call the following day from Deborah. She let us know there was no rush to meet with her due to our grief, but that she was already on top of the case. Deborah communicated with the doctor's office. The doctor's office told me that the mortuary did not fax the paperwork for cause of death. Deborah quickly informed me that she had two fax confirmations and then miraculously the doctor's office found the request. Thank goodness Deborah was efficient and organized. She documented everything very well and was very punctual. Deborah is well spoken, but down to earth. This career must be challenging and I could not see a better person doing this job. Deborah listened to our request reference holding off on embalming. When we met in person with her, she was punctual and had conference room ready to go. I watched her disinfect the table before we sat down. She was very patience during the in-person meeting and helpful with special request. She did not rush us during our time of grief. Most importantly, I felt their prices were very fair. Deborah did not try to push any unneeded services or try to upsell us. Due to the pandemic, I have heard several horror stories. Community Mortuary prices were well below what any of our acquaintances paid for services for their loss of loved ones. Living in Redlands, I was hesitant to use a mortuary in San Bernardino. I was shocked at the VIP feeling of service received. Customer Service was excellent. An unfortunate circumstance and process to go through, but in the future for any services of this kind, I know exactly who to call. Thank you to Deborah and Community Mortuary.