Sunset Funeral Care was the perfect choice for our family. They were very professional and caring after the passing of my grandma and grandpa. They provide great service and make you feel like family. I highly recommend choosing Sunset. read more

Jenny and the whole team have been exceptional. They are sincere and kind. They were never pushy--I never felt like I was being sold anything. They answered all my questions and presented options. I live about an hour away and always kept that in mind. Everything we ordered or arranged was at or above expectations. Their staff was kind and respectful. At the actual cemetery (a completely different company/team) I felt like a number, but at Sunset I felt like my family and I were truly taken care of. Thank you for making that difficult time a little more bearable. read more

Jenny helped me through the most difficult time ever I've sadly experienced 2 departures in the last 10 years my son and my mother sunset is the only place I trust :) definitely recommend read more

Nobody wants to have to call a funeral home but right from the start they have a very delicate touch and a lot of great answers and are very considerate and give a lot of great information. they're not pushy and they are very sincere and dependable. I can't say enough about how they handled our situation. My family was very pleased. Their prices are extraordinarily reasonable and by and our experience, it was a it was an exceptionally great quiet place to say goodbye to a loved one. My family was greatly appreciative that we picked The Sunset Funeral Home.. I would recommend it to everyone.. read more

I went there for myself to arrange my burial at Riverside National Cemetery when I'm called home; and everything was great. Only one problem, I've got an over 800 credit score and Andy said I could finance burial costs, and I said I would like to do that. I hadn't heard from until a week or two when he called and said they couldn't get me financed. I was in shock well to make a long story short I juist paid for it and it was done. Now I know what you're thinking, was this planned from the start? Who cares its only money you can't take it with you. Funny thing though I paid with a credit card No problem at all. Oh Well see you all in heaven? read more

I wish I could leave a review somewhere between 4 and 5 stars. Mel helped us put together our memorial service for my Mom and he was very responsive and caring to us. The venue was beautiful and the service was gorgeous. However there were a couple major disappointments that everyone should watch out for: We asked for a presbyterian minister but were given a nondenominational pastor who I won't name but was overly talkative and interjected way too much during the service. Be careful to speak to your pastor far in advance or find your own if it is important that you receive the proper denomination. If you receive Brother Paul as your tech person with the Church, be prepared for very low commitment and effort. I was told he would be there an hour early to make sure everything went smoothly. But he got there literally 5 minutes before the start of the service and had problems playing my tribute video properly. Instead of trying to figure out how to fix it, he blamed the video even though it plays flawlessly on every phone and laptop. While the service was beautiful, I will forever look back on these problems with frustration and regret. read more

Sunset Funeral Care - Mortuary Services Near Me - Redlands, California

Everything went smoothly. High quality and responsive to my needs. Thank you Jenny for answering all my questions.

I cannot imagine getting better, more personal, caring service than we got from Sunset. Tony and Jenny and their teams - Antonio and Mel - were some of the kindest, most professional people I've ever worked with. They far exceeded our expectations. We lost my mom to a very fast-moving illness, which put us in a position to have to make a ton of decisions, quickly. Sunset's teams took on much of our burden and made a very difficult situation just that much easier. Full thumbs up in my recommendation! read more

Sunset Funeral Care - Mortuary Services Near Me - Redlands, California

Jenny was extremely helpful, very communicative, polite, and resourceful. I recommend Sunset Funeral Care. read more

Losing a loved one and then immediately having to make arrangements for a funeral can feel like a nightmare. I unexpectedly lost my father in February and Sunset made this process easier for my family. Jenny and Kathy were great and were available anytime I called them. They were both warm and welcoming and answered all of our questions. We went with the private viewing and service at the Redlands United Church and it turned out to be a beautiful celebration of my Father's life. They brought tables for refreshments and we brought coffee and light refreshments. I recommend this location because it is in a peaceful area of Redlands and has a very green and open outdoor area. The urn we ordered from them turned out beautiful as well. Overall my family and I were happy with Sunset and I would recommend to family and friends. read more

Well from the looks of these other reviews I caught these guys on an "off" day? We were not impressed. There were no handout pamphlets, sign-in register book, no organization for the guests, and trying to find them to ask for guidance was a hide and seek game. The only service Sunset provided was to bring an urn with the hearse, then wonder around aimlessly. What I would expect? Sign-in book, greet guests, handout pamphlets, have flowers staged, sound system checked and ready, and provide a welcoming and warm environment (inside their chapel or any other facility), then a way to close a service with purpose and direction. read more

Jennifer helped my sister and I after the passing of my sister's husband. She was extremely helpful and sympathetic to our situation. She was not a typical stoic member of the death care industry, she cried with my sister and helped her so much. I cannot emphasize enough how special it was to have such personal care. She poured the ashes in our urns for us herself. It is so important to have someone who cares assisting you when you are so overwhelmed with grief. read more

Our family would like to Thank your staff and especially, Tristan and Tabitha for your Prompt, Professionalism, and Sincere Compassion picking up our Mom late in the evening and still treating her with dignity and respect while allowing my family quality time to say our farewells. I can surely say that from start to finish, we were impressed. The added touch was the beautiful, and very appropriate floral quilt they placed over mom's shrouded body. Bless you, Good People. read more

Absolutely the best choice for your lived-one. Our family received far better service, at a better price, than we did 4 years ago from a certain large mortuary on Barton Road. No mistakes, on-time to cemetery....things that matter! read more

My entire experience with Sunset Funeral Care has been completely professional. I was not ready for the abrupt passing of a family member and the needing to plan a funeral, but Jenny made that process surprisingly easy. I was able to keep everything within budget and I was able to have everything set up within a date that worked best for my family. I appreciate the transparency and patience I received. If you're unsure where to handle your loved one's services, I recommend giving them a call first. read more

We were scrambling to find a funeral service when the first wave of COVID hit. We searched everywhere and I am happy that my dad's final things were done here. Such an amazing funeral home and full care that was given to my dad during this grieving time. Highly recommend. read more

Although it is heartbreaking for me to write this review but I have to say that Sunset Funeral Care came through for us when William, my 22 year old son died. They were very supportive, very kind and compassionate and helped us in that distressed time to make right decisions. I kindly recommend them. read more

During what is a extremely stressful event, the death of my mother, Jenny made things as easy as possible. Professional, respectful, adaptable and extremely easy to talk to. Jenny was able to adapt to our families unique requests and at the same time communicate with multiple family members with respect and dignity. I highly recommend their services during your time of loss. read more

Sunset funeral care is just amazing. You would never think of a funeral home as a highly recommended necessity, however when you need their services what you get is a friend. It's a difficult time for family making arrangements and all the other emotional dealings of planning a funeral. We had my mother who had passed away to plan for. Mom was a veteran. Dad had passed away back in 1978. My brothers and I wanted to have mom and dad placed side by side in Riverside National cemetery. This involved dis interning dad having his remains cremated then placed in a crypt next to mom. This was a big headache or I should say it would have been if it were not for Jenny Wright of Sunset funeral care. The operative word being "care" Jenny helped out so so much on everything. Jenny truly cares. You don't even have to guess. I feel as though I have earned a good friendship. I appreciate Jenny and Sunset funeral care and the work they do and Super duper highly recommend them. If there were 10 stars of rating it wouldn't have been high enough. Thank you Jenny Doug Pemberton read more

The BEST! The initial appointment at Sunset was with Jenny. She was very informative and professional. it was quite obvious from the beginning that she takes great pride in all she does. There were no hidden costs or surprises at any time. We never felt rushed. Her partner Tony was also very accommodating and professional. They were both at the gravesite and was so willing to assist the elderly as well as help with the personal items we needed to carry to the site. Both Tony and Jenny went above and beyond their duties. They even went out of their way to drive to the reception to bring the guest book and other items that were left behind. Unfortunately, this wasn't the first funeral our family has planned but it was the first time to use this funeral home and we all would highly recommend them. read more

Jenny was wonderful to work with, as were all the members of the extended family in this family-run business. When an unexpected death occurs, you have little time to decide on a funeral home. I had the body sent to another funeral home with no research, and then the next day, met with a representative from that funeral home and also from Sunset. The difference was large, not only in price, but in outlook. I then went ahead and paid a fee to the original funeral home in order to switch. It turned out several thousand dollars cheaper at Sunset, but even had the prices been reversed, I'd still have preferred Sunset; they have a very personal touch and made a very difficult process somewhat easier. read more

After my husband's death I didn't even know where to start for making arrangements. After calling around I made the decision to go with Sunset. Jenny was extremely helpful, sympathetic and said she would guide me through the process. This facility is more affordable than some. Even during the increased deaths of Covid they treat you as if you are the only family. Jenny listened to my stories and we even shed a few tears together. She coordinated well with Hillside memorial park cemetery in Redlands that is also more affordable than some facilities. Highly recommend them both read more

I have used this funeral home twice just last year, and I am so happy I did. They were so helpful, nice and just genuinely caring people.

I only have one word to describe Sunset Funeral Care, and that word is awesome. My dad passed away at Redlands Community Hospital in the latter part of June 2022. My dad had no pre-arranged plans, no life insurance, nothing. My mom and I were left having to scramble to find a funeral place that performed direct cremation with an affordable price that wouldn't break our bank, and leave us in financial stress. The first place I went to was a popular place here in town. The Funeral Director there was nice and honest, and sat down with me and detailed the process. He honestly told me they were a larger funeral home, and that their prices were mid-range higher than other places. I would seriously give them 5 star rating just for that honesty. The guy I talked to at the second funeral home I visited seemed a little rude, and stood out in the hall talking to me, telling me how much they charged, and then added a bunch of extra fees on top of that total that were not part of the package. The total ended up being a little cheaper than the first but was still on the high side. The third funeral home I visited was Sunset Funeral Care. I noticed this funeral home was smaller and quaint, and quickly recognized that this was a small family owned and operated business. Now, there is a special place in my heart for small businesses, because my family and I actually used to own a couple small businesses in the mall right across the street from where this funeral home is. My dad had his optical business in this mall for almost 40 years before it closed. The Lady I met at Sunset Funeral Care was really nice and compassionate, and went through all the details of the process and the pricing. They had a cremation package and one price, no bunch of hidden little extras fees. I told her what I was looking for, and was told that they would help my mom and I make the whole process as easy, and the least stressful as possible. The lady there took down my name number to give to Jenny the funeral home director. Jenny called me a little later that afternoon, and was really nice, and I felt really comfortable talking to her. Talking to Jenny on the phone was like talking to a close family friend which was a real plus. She answered all my questions I had, and reassured me that they were there to help my mom and I make this process the least stressful as possible. She even expressed her condolences to my mom over the phone on the loss of my dad, which was really awesome. It didn't take us long at all after the call to decide to go with Sunset Funeral Care. In this situation the third times the charm. Jenny and her team were really awesome, and they made the whole process very easy, and the least stressful as promised. Jenny and her team's professional, caring, compassionate, affordable service A+++++ Keeping their promises that's a bonus A+++++ Trust me when I say this, if you are in a situation like my mom and I were in, scrambling to look for an affordable, professional, compassionate Funeral care services for a loved one, Sunset Funeral Care is the place you should call first, and the only call you'll need to make. read more

I can not tell you how amazing this place is. In a time of tragedy they were such a comfort. Jenny is absolutely wonderful, she walked us through the process step by step. Never once did she try to up sell or question a decision we made. Thank you so much to everyone that works there. You were truly a blessing to me and my family. read more

My husband and I had never had to plan a funeral before and were completely lost when trying to plan for our daughter's funeral. I spoke with Jenny and she was amazing. She gently walked us through everything, was caring and compassionate and stayed on top of all the paperwork, even over the weekend when we found out there may be some complications with getting it all finished on time. She was a support at the graveside service and even helped out with passing out flowers and giving us suggestions on things to do. I cannot recommend them enough, as it was Jenny who really kept everything running smoothly and gave my husband and I time to grieve without the stress of the funeral arrangements or even the running of the service. Thank you Jenny read more

We had a very good experience with sunset funeral care. We called the office to make an appointment and were scheduled very quickly. The staff was very friendly and nice. We had a pretty good idea how we wanted everything handled but didn't know all the specifics of what we needed to do. The staff took down what we wanted and gave us the different options that were available. They also explained a lot of information regarding paperwork and legal stuff that we were completely unaware of. We never felt like we were being sold to. By the end of our initial visit we've both felt comfortable like someone was in our corner fighting for us. Staff explained the process, what to expect, and how long things would take. They also explained different obstacles that we might run into and give us assistance in dealing with them especially regarding death certificates and copies and whole bunch of other stuff that I can't remember now. We felt the prices were reasonable and the care was outstanding. But beyond that, the knowledge of the process that the staff possess was probably the greatest help. We were able to call them with any questions or any concerns and get an immediate answer. If you are overwhelmed and aren't sure what to do or what needs to be done. If you want to have someone in your corner ready to help you rather than trying to take advantage of you, this is definitely the place to go read more

Sunset was amazing! They were supportive from the beginning of the process to the end, often going above and beyond to make a difficult time easier. The care and consideration of the family and their tender emotions was very much appreciated. I highly recommend their services! read more

I recently lost my father between x-mas and new years, and I live out of town. After talking to a good friend in the funeral business, she recommened sunset funeral care. I couldn't have been given a better suggestion. Jenny is so helpful in explanning every detail that you need to contend with.She is always available by phone or e-mail, even during the holidays. I guess in that business you never get a day off. Thank you, Jenny for all your hard work and support during a very difficult time , your the best. Sincerly, Lori Cox read more

Planning for a funeral is one of the most stressful and emotional things one does in their life. You hear so many horror stories about funeral homes and their practices, but Jenny and her partners were beyond great. The compassion, concern, and service were exemplary. They, literally, treated us like family and made a very difficult time a little easier. These folks were a blessing to us in our time of need. Thanks so much. read more