I worked with Ben at Patriot Plumbing to redo a leaky Kinetico water softener…read more I am very happy with the high quality work by Ben and Patriot Plumbing. No more leaks and overpriced plastic parts that can only be replaced by the Kinetico dealer. I went with a 3M whole house water filter recommended by Ben, with all new copper plumbing and a new pressure regulator. I can change the water filter myself, which is recommended to do least once a year. I am confident of the new system and no longer worried about another Kinetico part failure. The 3M water filter recommended by Ben at Patriot Plumbing lead to immediate improvement in our water quality. No more chlorine taste or smell. This system uses a carbon block filter that works better for us than the water softener. I will use Patriot Plumbing again if and when needed.

Noe Hernandez, Patriot Plumbing, has provided my monthly plumbing maintenance several times. I…read morehighly recommend him and Patriot. He is always very thorough, punctual, helpful above & beyond, and with excellent customer service.

Great service oriented staff. We had a leak just beyond the…read moremain shut off ball valve. it had a slow leak that was not discovered until I went into (stand up) crawl space to service the air filter on HVAC. Jonie, Chris and Ben were informative, and oriented to getting the leak problem solved. Happy with the explanations, and courteous nature of staff.

Super friendly team from my initial call to the company through completion of the work. They were…read moreable to come do the work within two days, which was incredible. They asked for any pertinent information/photos up front and made it all easy to send via text. Showed up promptly and were super flexible with my schedule. Installation was perfect and a very reasonable price. Brian was absolutely lovely to chat with and work with. Couldn't recommend them more!

I live in another city and my elderly mother called me regarding problems with her furnace/ac unit…read more I saw Bob's received excellent reviews and recommended she call them. They sent Phil out immediately and he fixed the scrubber/filter unit (recently installed by a competitor), disconnected a cold air return duct that shouldn't have been installed in the first place and turned on a breaker that was off. The system is working great now for just a one hour service call - excellent work with no upselling. I told Mom to call Bob's from now on.

Bob returned my call within 3 minutes and set an appointment at 1:30 that afternoon. He called at…read more1:10 to confirm and then showed up right on time. My HVAC was fixed and heating the house again within 30 minutes. He had the spare parts necessary with him so there were no delays. The entire time he was friendly, professional, and eager to show me what the problem was. I haven't received the bill yet, but every aspect has been perfect so far! THIS is what great customer service looks like.

Jay did a great job! When the bigger company quoted me three weeks, he was there the same day. He…read morewas fast, knowledgeable and took the time to make sure the not only the AC worked, but that the whole system worked. Give the small guy a chance!

Jay's installed a heat pump in my home. I couldn't be more pleased. I liked the brand of heat…read morepump and it was considerably less than I thought I would have to pay, yet qualified for full PUD refund. He was great to work with and made schedule adjustments for my convenience. And if I needed to contact him, he returned my calls promptly. He also made necessary adjustments due to wiring in a manufactured home. There was no additional charge. I highly recommend Jay's Heating and Air Conditioning.

What a wonderful company, we had them drill our well . Then recently had to replace our well house…read more due to wildfires. They got us the replacement day after calling so we could have running water again. And did the same for our parents well house! Would highly recommended tumwater drilling!

During the sell of our house in the spring of 2026, the potential buyers of our home brought in…read moreTumwater to do a well water test/draw down. Early morning, two days later, we stopped getting water in our house. Our cistern was very low as well so we contacted the company we've worked with when installing the well to check it out. They discovered Tumwater had dismantled the well pump during their test but failed to hook it back up. We never even considered that the Tumwater visit could be related to losing our water. Since Rockwell (the company we've worked with) was already there, we had them fix the pump. We'd already been without water nearly 8 hours. When we contacted Tumwater about covering the bill to have the pump reassembled and hooked up, they were very unapologetic and told us we should have called them first and that they would only give us $100 because we didn't (the bill was $340.00). We then contacted our real estate agent who attempted to work it with Tumwater, but experienced the same and was told they refuse to pay their competitor. No apologies for their worker failing to do the job right. No apologies for leaving us without water for a day. Ultimately our agent agreed to pay the bill and asked that Tumwater pay him instead. I think Tumwater's attitude was petty and unprofessional. After that experience, I would never use or recommend them.

We had Jacob's Heating replace our AC and Furnace in the summer of 2021. They were quick, clean,…read moreand very helpful. Highly recommended. Then last week our thermostat died, and within a few hours Jacob was over testing it out. Turns out it had a production defect and was toast, but he had a replacement installed and it was under warranty. Great family-centered company to deal with, give them a call!

We have not had working AC since May and have been patient with them trying to find a solution with…read moreour six year old unit (a unit they sold us) we had one repair from them since May ($800) with a hot house!! Now they aren't calling us back to make it right! We have to replace our whole unit! I love to support local businesses but that was a giant waste of time and money and we won't be referring them any time soon!

My garbage disposal was leaking like a sieve which began on Saturday and they answered my call…read more They sent a plumber named Jacoby. He called ahead and arrived when he said he would. Jacoby was incredibly efficient and did a great job. I never thought a garbage disposal could be replaced that fast! And Jacoby was also really friendly. I will definitely return to Plumb Perfect if I have more plumbing needs. These guys are great!

We were impressed with Plumb Perfect. Roy was gracious and helpful as we scheduled our appointment…read more Colby did an excellent job repairing two sinks for my mom. Thank you for your professionalism and efficient work.

They replaced our water heater. Perfect job and he was helping teach an apprentice. Very prompt,…read moreprofessional, and helpful. Thank you!

Saddlerock Plumbing sent Harry and Luis to my home to resolve a toilet emergency. Their prompt,…read morefriendly, clean and professional service compelled me to inquire about having them replace 2 (old) water heaters tanks. - 3 hours later, done and done! - Excellent work, and total cost undercut Lowes estimate by over $2,500. - - Awesome!