May 1, 2026 Received a letter they were hacked on November 5, 2025. Name address, and date of birth were exposed. This apparently was posted on their website. No offer for credit monitoring like other responsible companies. read more

This is place is horrible, the doctors and the staff. My pharmacy contacted them multiple times to get approval to refill my medication last week. No returns, nothing so I called this morning and the front desk said they would put it as a priority. Contacted my pharmacy later that night, they did not send in the approval. I even sent the doctor a message on the portal, no response. I think it's time for me to leave this place, I've been going here for over 15 years. read more

Terrible experience in every way including the receptionist and people answering the phones. The last provider I saw had less medical knowledge than me. Just as an example, she told me that Benedryl cannot be taken more than once a day. Most high-schoolers know better. In the (equally deplorable) reviews the office responded to someone that they can't control doctors choosing to leave. Fair, but that's not the problem. Hiring anyone qualified is. read more

Been going here for 15 years, all the Doctors quit. The PA's that you see don't fill in any notes on your chart so there in no continuity of care as you end up seeing a different person each visit as they cannot hold on to staff. This is totally unacceptable and as a result I am leaving. Their support staff is excellent, Dominique and Monica are incredible, only reason I stayed for the last year. Good luck with a sinking ship... read more

Great place to go! The office provided a pleasant experience from start to finish. The staff was friendly and efficient, and the office was clean and well-organized. The doctors were very attentive, and took the time to explain everything clearly so I knew exactly what was happening! Overall, this is honestly my favorite practice I've been to for my needs, and they have tons of offices for any issue you might have. I have been going here for years and always feel well-cared for and would highly recommend this practice. read more

Do not come here if you value your health. Whatever this place once was has been completely hollowed out through equity. Doctors and NPs leave on short notice. Your prescriptions won't get filled for a week. I have gone without 2 critical prescriptions before, it is a regular occurrence. It is a black hole of communication. No one returns messages, you get incorrect advice from staff. They put an app in use, then drop it, or just stop using it. Nothing is ever communicated with you. The place must be run by ghosts. read more

Time to find a new physician's office! I had a simple complaint, and when I went to the appointment the PA tried to diagnose me with something else. After reading my chart notes, she added erroneous information implying a condition that I do not have and have never been diagnosed. Lastly, she never contacted me back regarding the bloodwork that I had done. It has been over a month, I called the office back to express my dismay with the chart notes as well as not receiving a follow up regarding my lab results. I called back again to speak with her supervisor and still no call back. It's a nice concept of a practice but a waste of no one follows up! read more

I am writing because my doctor Victoria Chiu has left and this is my 4th doctor this YEAR to leave and I have never once received any prior notice. The only way I find out is when I need a regular monthly medication refill and I get no response throught the portal then Icall the practice and the receptionist says "oh yeah well she left". I send messages to the portal and receive no responses. There is no clarity of what is going on and no updates, there's almost no contact whatsoever. I feel deeply disrespected by this practice.They have no regard for the paitent's who rely on them for medication and medical attention. Obviously you are well aware of how poorly this operation is run considering the large turnover rate of doctors and how many patients are leaving this practice. This is ridiculous! It's a hassle and clearly caused by the incompetence of how this place is run. It constantly impedes my monthly refill. I want my medication refilled today! I'm getting sick of this. It's insane and not common amongst any other practices I have been to or know of. over the phone I was told she left over 12 days ago (obviously that doesn't include her giving the practice prior notice of leaving) so on the end of the practice they clearly knew much more than 12 days ago, still almost half a month of time to reach out and let me know so i can get another doctor and make sure my monthly refill is on time each month. I get no response in the portal or any indication of what may be going on. Just to emphasize this is the 4th time this year this has happened where the doctor leaves and I receive no notice whatsoever! I have reached out to another email qualitycare@cmpractice.com but no response yet. I have no idea what to do at this point. I feel out of options to ever getting a proper response with clear direction and just a little bit of respect not asking for a lot of respect but just a little like any paitent would want to be treated. Do not go here whatever you do. read more

I have been taking my 2 children here since they were babies. Dr. Straulman gave them both the best care. My oldest who is now 6 years old was put on 10ml xr adderal. I have never had a child that needed adhd medication but he is unable to stay in the building without it. Elopes the classroom and building several times in a day. He was on his last pill, and called to get a refill for school. Dr. Emily Cole would not refill it unless we made and appointment which would mean that he and his teachers would have to go several days without the medication. In conversation with Dr. Emily Cole, she called me irresponsible more than 3 times, when in fact I had no idea that my child needed to be seen every month to get this medication. Her conversation with me was very condescending saying things like,"maybe you should be more responsible" or "it's your responsibility...". My even bigger concern is that if the practice cared about my child and his well being or if the meds were working. Wouldn't they have given us a reminder to come in? Or called me to make an appt. I have recently adopted my child and his mother has a significant diagnosis. Dr. Cole was very heartless, cold, and lacked much empathy. And not because she wouldn't write the prescription but bc she knew that there was no follow up on their part and instead she talked down to me as if I was a poor parent, when in the end my child will suffer. We will no longer be going to Columbia Pediatrics - nor will I ever recommend to my colleagues or parental groups. She needs to learn how to speak with customers. I am certainly not one of her children. I'm not sure how she even became my child's primary. Beware. read more

I rarely write reviews but I'm so frustrated with this practice that i needed to share and warn others. I was a long time patient of Dr. Sheikh and she was great, but went private to MDVIP as did all of the good doctors at the practice. I switched over to a nurse practitioner who was fine, but she also decided to leave. I was due for a medication refill prior to her leaving and submitted the request through their portal (as instructed) and it was never called in. I ended up requesting it through the portal 3 times, calling with a verbal request twice and left a message for the office manager. Needless to say, I never got my prescription and nobody ever called me back. Not the way you treat patients! I'm already looking for a new practice and would encourage anyone who is considering Columbia Medical Practice to look somewhere else and save yourself the frustration! read more

I have posted only a handful of reviews on my 20 years on yelp and the experience was so shockingly poor, I would be remiss if I didn't make it known. Everything from the disinterested and unorganized front office staff to the nurse who asked me "which size is your left". The icing on the cake was the four people who told me they had phoned in my prescriptions during four different visits, only to show up at CVS and learn that no prescriptions have been sent in in any occasion. I would have been disappointed with this level of service at a fast food restaurant, and I am appalled that it happened at a medical office . read more

Terrible, They are very good at ignoring a patient like me. I am in critical condition, and can't walk without assistance. My blood test is abnormal, the doctor does not bother to call or answer a question in the patient portal message or do nothing with me. I called them 2 times a day, still nothing happened, I asked if I could go to their office, they said "nobody is available to see you" What on earth can I do? I would give zero stars if I could. read more

I have been at this practice for decades and I am done. I went for a mammogram today and because the dr who wrote the order isn't there any longer I could not get the test. They want me to come in for an appointment to get a new order and very difficult to get on the phone. read more

If convenience, customer service, and patient care mean anything to you - move on and find another practice like my family and I did.

Absolutely inept. As a diabetic, having my testing supplies is important. Getting a refill has been a nightmare - as they keep submitting the wrong prescription. Even after I called, my pharmacy called, I emailed office (I'm on my 3rd primary in 2 years because they keep leaving), I used their awful app. Still, they keep submitted the wrong one. I've spelled it out and they STILL can't submit it correctly. Consider elsewhere for your care read more

Front desk staff is awful, they're unpleasant to begin with and this the second time I've personally witnessed them being blatantly rude and disrespectful to someone with a language barrier. Not to mention the awful, in personal doctors visit I had today with my son and our regular pediatrician. We will be transferring practices immediately. read more

Front desk staff are so rude for no reason. Create fairly unpleasant environment. I am leaving the practice because so.

Long waits on the phone. Not friendly staff. Charges for everything. When you come for an annual check up, they still charge you for completing paperwork separately. read more

I went to get my physical done here at Internal Medicine department with Dr. Reha Pokharel. During the visit I mentioned I had some back pain and a migraine problem and she took down notes. When I received my bill I saw she charged me for a physical + an additional office visit. I called to ask why and I find out because I was apparently treated for a migraine and back ache. I was never treated for either of these things nor did she give me any advice on these issues. When I called and asked to dispute it I was told doctors don't take things off from charts to avoid looking suspicious or being accused of fraud. At this visit I also had some bloodwork done. My results came back and I was able to view them online. I got a phone call telling me to make another appointment so the Dr can discuss my results with me, so I do. At this visit Dr. Pokharel just read all the results that I had already read online, not really providing additional insight or advice and she let me know I was fine and good to go. A few weeks later I get another bill for this office visit, even though I didn't get any medical advice and frankly was a waste of time for me to leave work early just to have someone read the same results back to me. It feels like these people here just want to find any and every excuse to charge you even if no real service was provided. Aside from the financials, Dr. Pokharel wasn't really kind or gentle. I mentioned to her I was getting married soon and requested a pregnancy test. Her immediate question was, "Is it from the same man?" Very off putting especially because I wanted to feel safe and be able to trust my Dr but she made me feel the exact opposite. I will definitely be finding a new doctor/practice and will not be returning to this place. read more

The doctors are good and nice. But the front staff is TERRIBLE!!!! I don't know why they're still employed there and act so arrogant for!!! I'm not at all surprised why they have such low ratings. But I'm really surprised why they still employ those horrific staff! I've gone to them with both my kids for about 5 years and the attitude is the worst! The only reason I took my kids was because of the doctors. Finally we changed the doctors read more

just now I DONT RECOMMEND THIS PLACE. I feel like they don't take things and their job seriously. Firstly, Their unhelpful doctors are one of the reason my newborn didn't breastfeed. He was stuffy for weeks, and than he couldn't breastfeed any longer because of stuffiness.He couldn't sleep or eat.i have to offer him bottle,so at least I feed him something!! I kept asking his doctor why is this happening and what can I do. I showed them video how baby can't breathe. They kept saying there is nothing wrong, he is not stuffy, use a humidifier! Because of that situation my baby had to use bottles for weeks and he got use to bottle and never latched again.but at the beginning he was very good on latching. I'm first time mother asked for help to the person I could rely on, my baby's pediatrician!! But they were no help. Google helped me with every situation, not than them. About two and a half weeks ago my baby had wet cough and stuffy nose because of virus. My three months old baby was coughing like an old person, he was coughing bad all the time. I took him to the doctor, And of course all I got was, "use a humidifier!!!" I'm so tired of their humidifier theory!! They never gave me any clear answer to any of my baby's health concerns or give any suggestions to help the situation. Long story short, finally I could help my baby breath and sleep better, thanks to YouTube moms!! No thanks to my baby's pediatrician. Today was my baby's 4 months visit and his shots went wrong. I asked to spread it out. I kept reminding over and over again. I did spread it out before. But today they gave all the shots to him at once. And didn't even tell me! Before I leave the nurse said with a smiley face, oh you guys don't need to come back after two weeks, we will see you when he is 6 months old. Wait, why i don't need to come back? He have shots to get. Then she told me, she gave him all the shots at once. Didn't spread it out. She was saying it's fine. As he received this shots before he will be fine. If he gets fever give him medicine!!! I don't want to give unnecessary medicine to my baby!!! She was apologetic but that is not helping my baby's pain.Probably the doctor didn't gave clear instructions and the nurse wasn't serious about her job! And in all this my baby is on the stake. Today my baby is not feeling good, he can't sleep or eat,crying. Before after all other shots, he did absolutely okay. As some adults were not serious about their job my little baby is suffering. read more

First, let me say that Dr. Strahlman is the ABSOLUTE BEST pediatric doctor. My daughter has been a patient since her birth, 8 years ago. If it's not an emergency, I wait just so we can see him. He is patient, allows questions without feeling like you're uneducated (I hold 3 degrees, including a MBA, and have been made to feel otherwise with others in the practice) and my daughter adores him. Dr. Strahlman is 5 stars!! The reason for the low rating is for the front desk staff. I'm aware that dealing with varying personalities of the patients may be difficult, but the consistent bad attitude is becoming an issue for me. There is no kind greeting when you call or physically visit the office, unlike in previous years. This staff should be made aware that while this may not be their dream job, they are the representatives for the pediatric physician staff and Dr. Strahlman deserves better. I'm torn on whether to find another physician for my child because of this. read more

This rate is not for the doctor. My kids have both seen Dr. Strahlman and he is very knowledgeable and friendly. The review is for the front desk and especially the staff that schedules appointments on the phone. I understand that they are busy but you don't have to be so rude. A friendly hello never hurts. Even though our pediatrician is great , I am considering going elsewhere because I am so tired of being treated rudely by the administrative staff. I wish someone would monitor these phone calls for quality assurance purposes! read more

This is a review of the Family Practice department. Columbia Medical Practice is a moderately sized office that houses multiple different departments which, as far as I can tell, all employee separate office staff and nurses. Doctors are alright but like most medical offices the staff are generally rude and uncaring. Expect to be constantly interrupted while talking on the phone to make you appointment or scolded for not magically knowing how the processes work at this particular office. No quality assurance going on with the desk staff. If you can get past that gate you'll find some doctors that generally know their stuff and have pretty good hours. Expect a long delay before you can see someone if you want to see on on of the actually doctors though. More than likely if you have only minor issues you'll be pawned off to one of the PA-Cs that work there. read more

Not sure why others are giving such low ratings and negative comments. I have been seeing Dr. Lawrence Swink for about 16 years now. He is very thorough, attentive, and cares about my well being. He is the only Dr. I want to see and I do not mind waiting for my appointment if he is very busy. 5 stars for Dr. Swink and the Columbia Medical Practice. read more

Early this year I needed to get a physical for a volunteer position that I was starting My old primary care doctor was inconveniently located so I decided it was time to switch. Making an appointment here was easy with one weird quirk. Apparently if you want to pick a doctor in the internal medicine part of the practice your first appointment has to be some kind of sit down meeting with them, but I could schedule a physical with someone from the family practice group right away. I don't know what the logic behind that is. When I arrived my appointment was on time with no paperwork hassles. I saw Dr. Kramer and both she and her nurse were friendly and professional. Like a lot of people I get pretty anxious at Dr's offices but I felt a lot more comfortable here than with my previous primary care doctor. One thing that I appreciated was that they signed off on all of the paperwork I needed done (it was supposed to be a dive physical so it had a lot of stuff that isn't on most medical forms) without any hassles. read more

This message is for the person / manger who is in charge of the "CONTACT US" section of CMP. I have written 3 messages over the past month and have NOT gotten an acknowledgment as being received let alone an answer to a very simple question about policy. what gives ? read more

I can't understand all the one-star reviews. We saw doctor Strahlman for our newborn daughter until she was nine months. He was terrific, and the staff there was always friendly. Most of our visits were "well visits", but we had a couple sick visits, and never once did we have a wait of any significance. I really just don't understand the negative reviews, this place was a great pediatrician. We're leaving them because we're moving out of the area. read more

Only been here once, but everyone was great to talk to and very helpful. The Dr's took their time to talk to us even cracking jokes and such. Overall a good experience. Note: when we went there was no line or wait in the waiting room that seems to be a big issue from the other reviews so I can not speak to that. read more

This practice is one of the worst dr offices I've been to. I will be taking my family of 3 elsewhere. You go to your regularly scheduled appt 20 mins early, you wait and wait then get asked to go inside 20 mins past your appt. You keep waiting and waiting (Dr kramer) who spends less than 5 mins and off you go. A total nightmare if you have to talk to Billing (Debra Jenkins). She will not call you back, I left VMs 5 days in a row and she hasn't called back. This practice charges you incorrectly and adds line items to scam you and your insurance company. Scam practice! Run far far away. I will be changing my Dr this yr after bearing through this for 2 yrs. The staff are all bored and have attitude issues. While waiting, you hear the conversations and its not positive discussion! read more

Like many of the recent reviews I find this practice very disappointing. I've been a patient of both their Family Practice and GYN department and both have been disappointing. I've been overcharge on more than one occasion for my copay, I'm currently still trying to resolve a billing issue and to this day I have not received a call back. The Family doctor diagnosed me with a condition I do not have and the nurse practitioner in the GYN department is very rude and condescending. I plan to report this office to my insurance provider. I do not plan to return for any medical needs and I definitely would NOT recommend this medical practice to anyone. read more

This review is not for the Doctor. It is for the front desk staff and admin support staff. They are not friendly and sometimes rude. We called today to check if they had completed the medical form for our son's school (given to them over a week ago), they kept us on hold for 40 mins... which is so unprofessional and pure waste of time. if they could not locate the form they could simply give us a call back later rather than putting it on hold for that long. Also, they just simply could bot locate the form after all that time. So, now we are just going to wait or make another trip to school as well as the practice, all at the last minute since our son starts school in 10 days and CMP needs a week to fill out the form. Simply irresponsible and unprofessional. read more

Very disappointing. Rude behavior not only from people at the front desk but also sometime from the doctor. I am so disappointed with the service and the doctor. I am anonymizing my name but I would not have bothered to come here and write a review unless I am so much upset with this important service. Please look for other option if you can. read more

I went to get my physical done here at Internal Medicine department with DR. REHA POKHAREL. During the visit she seemed not to really care about anything but getting me out of the office and didn't care to answer many of my questions. I realize as her patient I felt more like a number than a human being. She also treated my wife horribly. Making her go into the office again to read things from her blood work that she did not need and that a simple phone call would have been fine like I was given(She needed more Vitamin D like everybody else in America). So at the appiointment my wife had other questioms that the doctor did not feel like she cared to answer. So all in all she billed her for a uselss appointment. Once my wife realized the doctor scammed her to bill her twice she asked for her money back but they refused. She's a poor doctor and it says a lot about the practice that she's allowed to get away with things like this and if you decide to go to this practice out of "convenience" ask for anyone else! YOU HAVE BEEN WARNED! read more

I have been going here all of my life so I hope that adds some weight to my review. Apologies for the longwinded-ness, but I feel that I touch on good points. Skip to bottom for final thoughts. - First off, I have never, ever, called to make an appointment and had someone answer the phone. Every time it will ring a few times and then go to their (extremely dated and painful) automated holding system. The reason why I have a large deal with this is because every time I go in there are only at most two people in the lobby and there are always two people manning the front desk. Objectively speaking regardless if you're a doctors office or a restaurant you should WANT to answer the phone immediately because it shows you care. I fully believe that people intentionally let the phone go to hold, although I don't have a finger on a reason why. - Secondly the staff that aren't the doctors. In all of my years I can count the number of people that were kind/cordial on my hands. Whether it's on the phone or in person no one smiles, is cordial, etc. While it isn't as big a deal as with other customer-oriented businesses I believe that being cordial is both necessary to create a nice atmosphere as well as important in building a rapport with people and to keep them both feeling safe as well as having the come back because at the end of the day it is a business. A small note is that there is a large number of the staff that tends to open up a bit when you get into the room. I use humor to get past my social anxiety so when I start joking with the nurse that does the pre-exam they generally open up a bit more. But the main point is that the default mood for most non-doctors there is stoic at best, grouchy at worst. - Thirdly the doctors. Without naming names, I'm unhappy with my PCP. If I wasn't so anxious about changing PCPs and doctors I would change immediately. When I go to the doctors I fully believe in opening up completely, not lying, and explaining how I feel so that they can help me the best. When I do that it's very scary as someone with social anxieties because there's the factor that I feel like my PCP is judging me as well as I feel that they are disinterested to a degree. There is also a lack of personality to all of the doctors that I've met there which is probably around 7-10. Humor can get through some cracks but basically all of them gave me the impression that I was just another appointment instead of someone that wanted to make a change in their life. In regards to treatment both my PCP and any other doctors ignored my questions and hesitations. For example, I went in believing that I had something wrong with my heart. Everyone can feel their heartbeat, and I could feel for sure that mine had irregularities. I went in to see the first person that would take me and explained the situation. I told him that it isn't constant but a few times a day it would become irregular for a few seconds. The doctor was visibly and orally doubtful because I'm below 30 but still ordered an ECG to be done in the same room to see the irregularities. The ECG showed that my heart was beating regularly during the procedure. He came back in and told me (paraphrasing) "See I told you there's nothing wrong." At that point I had already talked to him for approx. 10 minutes about it and I explicitly told him it wasn't a constant thing. A good analogy is he took a cup and scooped up water in the ocean and told me "Look there's no fish in this cup, therefore there isn't fish in the ocean." This man is a certified doctor with a graduate degree and he couldn't grasp such a widely-seen concept. Another problem is the doctors are too quick to recommend me places without taking 5 minutes to discuss my problems. An example of this is when I went to a doctor and tried to discuss the possibility of having ADD. I've done a ton of research and went in with that research to discuss, not TELL the doctor what I have. If they could give me good counterpoints to my arguments that I do have it then I would want to talk about it, such as having bipolar disorder or other disorders that present somewhat the same. The doctor recommended me to an ADD specialist that wouldn't take insurance and cost $800+ for the first consultation. When I brought up how ridiculous that sounded and asked for alternatives they said there weren't any. I think that speaks volumes itself without my interpretation of the events. TL;DR the doctors make me feel like they don't want me there and don't feel like talking about my problems despite me pushing the issues. - Final thoughts: This office performs the bare minimum of duties and has been operating that way for well over a decade. They continuously make changes to things as shown by their email blasts but the changes aren't fixing the glaring problems. Do not go here until they fix themselves. As consumers it is important to "vote with your wallet" but you should also care about the care you receive. read more

Needed a new doc so I figured why not give 'em a try......... First off receptionist are not friendly I walked in and all I got was blank stares, how about good morning or even a smile???? The MA stood slightly behind the back wall and called me back(really) still no greeting-OK..... Now its been a total of 40 mins that I've been sitting in this exam room. Will I return- nope! read more

Not as good as they use to be back in the day. They do not really have good bed side manner. I have since found a new practice that I am much happeir with even though it's further away from my home. read more

I have children with chronic and rare disorders. Dr. Strahlman is the best! I am sooo thankful we found him. He takes his time in listening. We felt that he believed us, he cares, and has helped us. We couldn't be happier. He is a God send ~ 1 of a kind! Thank you, Dr. Strahlman I wish more doctors were more like you. read more

Loved my visit to 5450 Knoll North Dr Suite 150. I signed in and waited for my appointment time which was at 10:30 am. I was called to the fornt and said that I forgot my Insurance card but have a photo saved on my phone, the lady behind the desk said no worries we can work with that and was very pleasant. The staff was very professional and courteous with letting the patients know how soon they would be called. Within minutes I was called to check in and Julie assisted me with my paper work, she was very sweet, helpful, had a beautiful smile on her face and knowledgeable. I would not pay any attention to the bad reviews and will continue to go to this location anytime. Julie thank you so much for taking care of me and answering all my questions...keep it up! Tahera read more

I seriously can't stand this practice. The only reason I have stayed with them is because I live so close to them, but after having to wait over 45 minutes almost every time I go, I think I've finally had enough. And man are the receptionists about the most unfriendliest ladies around. A woman who had just been seen went up to them to give them something and they barked at her to sign in. She said (in a way nicer way than I would have), "I just needed to drop something off, I have already been seen." Certain doctors there are huge vaccination pushers who lecture you for a long time when you refuse a vaccination for your child. I honestly had a 30 minute lecture. I said nothing, looked uninterested and ignored everything they said, but they kept babbling on. Ridiculous. read more