Wow great selection of sporting goods! Extra large facility with many sale items. If you're in…read moreneed for some sporting hoofed seems like the only place in St. Augustine to visit.

I actually like this store. Especially when the people are so nice and not pushy. They are near by…read moreif you need them. I like to get my running socks from here and my husband loves their shoes.

Rudest lady Ever! Never ever do business here! Horrible customer service!! Treated my dad awful!!…read moreYou lost tons of money today!! See the empty store that should tell you something!!! And don't be upset with me when you try to sell him a Brooks Ghost 7 neutral shoe knowing he has Planters Fasciitis which indicates he would need a stability shoe. And then tell me that St. Augustine people are to cheap to pay $170 for a shoe and that's why you don't carry the Brooks Transcend 3! Because I own 5 pair!!

My first visit was good and my feets/legs felt much better. After 1-1/2 years I wore out the…read moreoriginal inserts. Since I lost weight I asked if they could also measure my feet. The lady said no because I wasn't buying shoes from them. Even though I was spending $120 on inserts she wouldn't take 2 minutes to measure me. Guess what? You just lost me as customer after 2 years. Next year I will gladly take my business elsewhere, even if it means driving to Jacksonville.

There were three people working (maybe an overstatement!) and it was like pulling teeth to get some…read moreassistance! The older woman had a very patronizing attitude! We almost bought a couple of pair because I tried some Cumulus 25's I really liked! I told my wife I didn't want to spend my money here!! Amazon here I come!!

The selection is quite limited here, but the quality seems to be good. The sales associate was very…read morenice. She offered me a real pair of socks to try on shoes, instead of the flimsy pantyhose style. She also explained the dilemma of wearing cotton socks with sneakers. I explained that the inside ankles were just being destroyed almost instantly in my new sneakers (not from here). She told me that she sees it all the time. The cause is the cotton rubbing against the fabric of the shoe when walking or running. This was the best advice. So, the next time you think you are doing yourself a favor by purchasing $20 running socks from s specialty store, don't do it! Lesson learned. I found a great little pair of sneakers for walking/jogging that will be super light weight for travel. So far, I'm excited for my new purchase.

This location was clean, organized and surprisingly very well priced. I needed a new pair of shoes…read moreand was happy to see they still have great shoes for around $40.

Everytime I pop into Nike at the outlets, I feel overwhelmed. I'm not sure if it's because the…read morestore is normally packed to the gills, there are a lot of options, or what. We headed her to look for some sneakers for my kiddo. We headed straight back to the kids department to look at sneakers. I will say, they didn't have a ton of options for kids. Many of their sizes were out. They had some decent sales, but their prices seemed high. I tend to shop online and noticed many of the sneakers they had in stock were cheaper online versus in the store. The sales associates were helpful, answered our questions, and were willing to help.

40% off the entire store including CLEARANCE! SALE is good…read moretil November 23, 2022 at the Saint Augustine Factory Store! Great opportunity to grab some early holiday gifts at low prices! Pleased to have joined the email list to receive special information on all ongoing and upcoming sales. New Balance has become my most favorite and comfortable sneaker. Staff and management are super friendly, knowledgeable of all the merchandise and professional. I Love being a Sneakerhead and visiting this store!

Poor product bad attitude…read more The kid shoes went bad after two weeks. We gave another chance for exchange same product hoping the new pair are better after paying $40 more They rubber came off after 3 weeks. They refused to accept return accused kid to play bad. They don't stand their product. Requested written refusal to use consumer insurance. They refused. Asked manager contact and email cashier said it is personal info they don't give. Manage in charge cant give written rejection. Unhappy with experience. My child loves lace free option. Hope other companies use this style so I dont need new balance

Good selection! But waited at counter for awhile to check out. Others waiting as well and we joked…read moreto grab a ladder and someone would run up real quick . I'd say just work on the customer service!

Just walked in two people working the one at counter didn't even acknowledge me so I went to try on…read moreshoes girl walks by still doesn't ask if I need anything. So other employee walks out of back room and walks by me still no acknowledgement. So I left to go to New Balance to spend my $100. Thanks for the terrible customer service. Peace.

I placed an order online for pick up in the store. When I got there the item was out of stock. I…read morecalled Monday to ask if it was there yet and was told no it would be another week! Canceled the order. I got a call a could days later I had to call another number to cancel the order a to get my refund. Good grief!

Bought a 2025 Forest River Salem Cruise Lite 22veranda from Camping World North Jacksonville (new)…read more It was on the St. Augustine Camping World inventory and transferred to North Jax for the sale. We did a quick walk thru with a technician and found various issues. No appliances run for us. Upon delivery the unit was filthy and dark streaked whereas was promised to be washed. Inside also dirty. We paid to have it washed. We put out the slideouts and found electric outlets still not working, crooked barn doors, and other issues found at walk thru. We turned in THE A/C at thermostat and it did not come in. Called CWN.Jax and was told by the "service manager" he heard it run. Called Coleman/Mach the AC manufacturer and thru video link after removing bottom cover a tech said it could not have worked it was missing a harness. We called CWN.Jax and they sent a tech. He wired in a harness and the AC came on...we left and came back unit was 66° inside set at 74°. Called CWN.Jax and a tech came out, asked to borrow a screwdriver & flashlight . Said he was returning to CWN.Jax with his diagnosis. We called next day and could never get the service manager again. Asked should we get a lawyer (brand new camper) and CWNJ ax refused to talk to us after that and other repairs never fixed. Thankfully I contacted Forest River who sent a tech who determined the brand new thermostat was NOT brand new. We still have missing items and issues but are working with Forest River since Camping World N.Jax abandoned us after paying cash. They could not comprehend our unpleasant demeanor after receiving it in this condition We love the Foresr River Salem Cruise Lite 22veranda just highly disappointed in such an expensive purchase customer service.​

A visit to the Vans store is always a fun one for me. Was excited to see the new store after it had…read morerelocated from a much smaller one in the outlets property. The new location was super spacious and well organized. Great selection and prices on men's, women's and children's shoes and clothes. The sales are very nice of course. On this visit Inhad the pleasure of meeting Chloe, Caelan & Sydney. They were amazingly friendly and professional. The entire staff helped make my shopping visit a comfortable and relaxing one. Overall great and helpful customer service. Got my September coupons ready for my next trip and look forward to another wonderful shopping experience at Vans!

I was in town for an event and wanted to check out St Augustine Premium Outlets. It was getting…read morelate and I looked online for their hours of operation. Unfortunately, several online sources had conflicting hours of operation. So, I would suggest calling ahead of your visit. I called and spoke to Zach, he informed me they would be closing at 8p, I let him know I would make it with 10-15 minutes to spare. After a brief discussion, I knew what I wanted and they had them. Once inside, I quickly found what I was looking for. The store is organized well. I saw a pair of "Save the Planet" Vans on the clearance rack and they were running a sale so since I could not locate my size- I asked one of the associates on the floor. Luckily, Chase came to the rescue and found them for me! At this point, I would expect the staff to be irritated by the amount of people in the store at/after closing but they were very accommodating and pleasant to shop with. Even the cashier at the time, Amelia, she was a pleasure to speak with. The staff here is courteous and made my quick trip a breeze. If I'm ever in town I'll be sure to be back to visit this location.