We just listed our home with Monterey bay rental (link below) and we could not be happier that we…read morechose the right property management company! The professionalism of the team at Monterey rental is outstanding! We listed our home for long term rent on 10/01 and it was rented by 10/09! Wow!!! We are so glad we went with this property management company. They balance the needs of the owners and the renters so perfectly so it's a win win for everyone involved. The pictures of our home were so professionally well done (link shared) and the whole process of listing the home for rent was so smooth and meticulously done! Thank you Michelle, Debra and Jan! You are the best!! Link to our listed home: https://www.montereyrentals.com/pacific-grove/riviera

From a prospective client/ property owners viewpoint: Why on earth would anyone choose to use a…read moreproperty manager that does the bare minimum (all online/ automated) but most importantly has no interest in meeting prospective tenants in person?? I own a few properties in Silicon Valley, which I manage myself, and I absolutely prefer to meet my prospective tenants in person (to better get a sense of whom the applicant is, as I truly care for my home). From a prospective tenants view: I initially introduced myself in a "resume" style email and asked to meet the property manager Matt Collins, whereas I was directed to an automated system. I viewed the property through the automated system and reported back to Matt that I had liked the home. He then encouraged me to apply for the property which I promptly did. The entire process from viewing to application was online, automated, which I understand is becoming standard these days- but found it odd could not get the property manager on the phone nor did he have any interest in meeting me person. He did however reply somewhat prompt to my emails. After a few days I asked for an update and he noted he was sorting through multiple applications. Then was told shortly after another applicant was selected (someone also very qualified, but whom had submitted an application before me). Very curious why would this company encourage applicants to continue to apply at the point in time where they already had a qualified candidate (or multiple)? It makes me question whether they are "selectively" discriminating between qualified applicants or simply capitalizing on the multiple application fees. For reference I am a homeowner/ property manager in the Bay Area, and recently moved here for work. I have a 798 credit score, and have an income that is 4x + the rent of the property I applied for. I am also a meticulously clean person, a non smoker, and have stellar references. I feel like I was given the total run around and time wasted chasing a lead on a property that was "already taken". Not the worst PM company in the area, but definitely far from the best, nor someone whom I would trust with my home based on their bare minimum work ethic and screening methods.

I've been a tenant with CPM for six years, and overall I've had a positive experience. Jill has…read morebeen especially helpful whenever I've had issues with my apartment. She's always responsive and takes the time to make sure concerns are addressed. Most recently, I called the office with a question, and she followed up right away with a solution. I really appreciate how quickly she responded and how helpful she was in resolving my concerns. Thank you, Jill, for your professionalism and support--it truly makes a difference!

if you ever need to get anything done these guys will make sure to take their time with it. Every…read moreperson in the office is mad they have to work that day and will push you off onto another person. Whatever you do don't ask questions to the office because they don't know and that's your fault.

Buying my condo was one of the biggest financial decisions I've ever made back in 2019, and having…read moreAllison at Sterling Property Management has given me incredible peace of mind. She is professional, knowledgeable, and always looks out for my best interests. I've been with Sterling for now seven years. Best decision I made. Most recently, she saved me a significant amount of money by resolving a washer issue instead of replacing it. I completely trust Allison's judgment and know she'll always make the right decisions for my property. She truly is the star agent at Sterling Property Management. Thank you, Allison, for your hard work, professionalism, and genuine care. I highly recommend Sterling because of you!

I'm so disturbed by the fact that this house is completely infested with mice. While moving my in…read morelaw out there were mice everywhere. One week later and the house is listed for sale!!! If anyone is looking to purchase 400 Sonoma Ave. in seaside please be aware that this company did not even bother to get rid of the mice! This company disgusts me. Not once did I ever receive a call back or any communication from them in any way. They have zero cares for people. Also, the gas line in the kitchen and fan for the oven I believe are illegal and not up to code however they had zero problems renting it to the elderly. In response to the owners reply. The rent was $500 when you guys "took over the portfolio". You guys jacked the price up so high in such a short amount of time that it is absolutely in no way a reasonable price. If you deem it unrentable then no one should be paying $1,950 for it. That's absurd. I called a total of 5 times in the span of a month and left a voicemail every single time. I was never even once able to reach a live person. So check your messages and you will have all the record you need. You guys were 100% aware of the condition of the home. Not only did you demand tons of photos of the inside and outside of the home every 6ish Months but you also did several walk throughs inside and outside. Each time you guys deemed it rentable. That is not looking out for senior citizens that is abusing their inability to fend for themselves. Your company should be ashamed of themselves as well as the owner of this property.

Absolutely unacceptable experience…read more Pacific Grove Rentals canceled my confirmed reservation twice, both times claiming a "pricing error." Not once, but twice. At that point, it stops feeling like a mistake and starts feeling like a complete disregard for customers and their travel plans. I had already invested time planning my trip and relied on the reservation being honored. Instead, I was left scrambling to find alternative accommodations while rates elsewhere had increased. A confirmation should mean something. Apparently, with Pacific Grove Rentals, it doesn't. What is most concerning is the lack of accountability. Rather than standing behind a confirmed booking and making the situation right, the reservation was simply canceled, leaving me to deal with the consequences. That is not how a reputable vacation rental company operates. The entire experience felt unprofessional, unreliable, and incredibly frustrating. If you value your vacation plans and don't want to risk having your reservation canceled after you've already made arrangements, I would strongly recommend booking with a different company. A company's true character is revealed when something goes wrong. Based on my experience, Pacific Grove Rentals failed that test completely.

When you give them your deposi, do not assume you are getting it back. We lived in this house (510…read moreCarmel Av in Pacific Grove) for $4,500 per month for over two years and they kept a large chunk of our deposit, despite the place being cluttered with lots of dirty items from previous renters. Every morning, you could hear the neighbor coughing at 5am, so we slept poorly. None of tvs worked, but then they blamed us for it--not a 20th century smart tv. If you don't want to lose your deposit and do want to get good sleep, do not stay here. I am writing to formally dispute the $1,430 deduction from my security deposit for cleaning services, including carpets and windows. Under California Civil Code §1950.5, landlords may only deduct for cleaning necessary to return the unit to the condition it was in at move-in, excluding normal wear and tear. After two years of tenancy, standard carpet wear and light dust are to be expected. Unless there was damage or extreme filth -- which I contest -- these cleaning charges appear excessive and unjustified.

Run down property, building. Bad plumbing, electrical, and they go up on the rent every year 10%read more

Stay away from this amateur low quality property management company. They are rude, unhelpful,…read moreunresponsive, and do not take care of their properties. Generally the appliances are old and the property is not maintained. Also expect them to keep your deposit to pay for normal maintenance for normal wear from your stay. We lived in one of their properties for 7 years and they never fixed the rotten and deteriorating deck which was unsafe and my wife even fell through the rotten boards once. In general there is little upkeep of the property. Doors on garage were broken and not lockable and many valuable items were stollen. The roofs leak, apartments get flooded, sewers back up, and have the cheapest poorest landscaping possible. Yes things get fixed but just the minimum. Plus the husband and wife managers go out of their way to make your life unpleasant and miserable. They will not help you with apartment access even if you have a serious medical problem like a broken leg or back. If you are a renter go somewhere else. If you are a property owner expect A&D Property Management to let your property decompose and loose value and expect to pay a lot of money for the managers neglect once you go to a professional agency.

A property manager who is honest and has integrity…read more I have been a tenant with Central Coast Properties for just under a year. Any issues have been dealt with promptly and without fuss. Lance Monosoff is interested in ensuring the property is kept to a good standard and he is savvy enough to know a good tenant vs a bad one. I highly recommend Lance and his company.

I don't know about their property management, but I used Lance Monosoff, who is Central Coast…read moreProperties, as my broker to buy a house. Excellent, excellent service. He has been in real estate in the Monterey area for decades, and knows all the neighborhoods, what to look for and what to avoid, and so much more. He knows who the reputable tradesmen and loan officers are. He is super-knowledgeable, and willing to go the extra mile. Plus, once you make a purchase, it's not over: he'll help with other issues that come up, as he's able. Highly recommended, without reservation.

Ashley was quick and efficient in helping me find a beautiful apartment for my daughter whom goes…read moreto college in the monterey area....its hard when you live far away and she made it so easy and stress free..I cant say how much I appreciate Ashley and her team helping me out..my daughter is so happy...definitely 5 star service..thank you!

Poor communication. It felt like they took the application money and then refused to answer any…read morefollow up questions about additional info they may need and by the two days it took for a response, they gave the apartment away

Poor customer service all the way around from receptionist to management. I have requested that I…read morebe removed from the lease and have provided all requested documents and now I cannot even get a return call.

Thank You to Steve, Heather, Juan and the Entire Team…read more.... We Love our Beautiful and Peaceful Place in Monterey. We are So Grateful to be here, while our place in Malibu Burned. Thank You!!!

I rented for almost 5 years at 716 Tyler from Paramount Properties. In the past I rented from…read moreMangold and they where just a nightmare compared to this rental management property. I have also worked with better but that was through the military. I am not sure what renters are expecting, rent goes up every year, thats anywhere. Paramount raised the rent every year just about but never gouged us. They left proper notices before entering the home, answered inquiries if I had any, provided maintenance when needed and had a simple enough auto-pay system. Communication is key, I always made sure I communicated any issues or concerns. When I was able to buy a home I put in my notice, did the move out inspection. I didn't hire cleaners, I took time off work and cleaned and washed the carpets myself, we did small repairs but I know we left our mark in that rental we spent 24 hours in that house for almost 2 years just about. I did take my own pictures prior to move in and kept the original lease in file, documented the same when exiting and got about 40% of my deposit back (around 900). Frankly I think it was fair but if I didn't I have documentation to back it up. My suggestion to anyone is document, do the inspection and if you disagree go to court as it is your right but most importantly communicate and provide facts not opinions. Rental properties have rules, read the lease as it is a binding contract. Kind regards, CW

Never will it have I recommend this company to anyone. 4 years renting from paramount properties…read moreand at 36 wks pregnant high risk I was forced to leave and coursed into signing legal documents without legal help on my end, paramount kept my 2k deposit and was not giving me a good recommendation to other renters and made me and my family homeless for a few months. I was a honest renter who always kept communication even when there was never any maintenance done and I was told I need to pay for certain repairs in the condo. Do not rent nor buy from paramount properties unprofessional greedy people who insulted me as a single mother personally mailing me letter putting me down as a single mother from Marie miller the owner. Shame on this company. -5 stars.