I've been tired of dealing with DSL for a while. So I decided to go with excede as I have had…read moredirect tv for years. The installation was a bit complicated, but Kurt's guys, Joe and Adam, stuck with it and didn't take the easy way out. The next day, a Sunday, a piece on the dish went bad. Excede told me I would have to wait three days for a tech to come out to make the repairs. This is after more than 50 minutes on the phone. I called Kurt, and he drove in from his home - 90 plus minutes each way - to hook me back up to the Internet. I am very grateful for his diligence and integrity in backing up his product. Cheers, Kurt!! You have resorted my faith! Thanks!

I've had exede for almost 2 year and although their service can be lacking, Kurt and his team are…read morepeople I can count on for great, honest and reliable assistance. He answers the phone and is available, and Always, Always seems to have the answers I need, When I need them. He is devoted to his customers and loyal, and his install team does a fast, efficient job too. My first dish with them, Joe installed in ice and know and I know his hands were freezing too! They are good, hard working and really get the job done right! In this business, they truly excel and do care about their customers, something other companies should do, but many don't give us the time of day. It is a relief to be able to call someone who knows and is willing to go that extra distance. They are really an asset and very valuable team and you're lucky to get their service and install!

I would prefer no stars. I am bedbound because of physical issues, so I do use my computer a lot…read morefor games, e-mail and writing, Unfortunately, it can easily take 20 minutes to play a 10-minute game! I have been to the Comcast support forum more times than I care to count; the issue is the well-known "long-running script." Comcast's response is to blame it on Internet Explorer. In the legal world this is known as the SODDI defense-- Some Other Dude Done It. During the winter my problems were blamed on frozen electricity in my home. Please don't laugh. That's what the technician told me. (I really do hate being treated like a chick.) He fixed that issue by replacing my set-top box with an older, brain-dead one incapable of looking any farther forward than 12 hours on the schedule-- unless it's to tell me that everything is To Be Announced.... How Very Helpful indeed. In any case, because my connection to the net is slower than I am, I get progressively dumber on Lumosity, and appear to be completely unable to complete a simple crossword puzzle in the allotted time, thereby demonstrating to the entire world that I have the verbal ability and vocabulary of an avocado. My only recourse is to Yelp, and to periodically write Nastygrams to some functionary with the incredible title of Vice President for Happy Customers, or some such nonsense. I do know his correct title, because I have it in my Comcrash file, which also includes the protocol for making formal complaint to the appropriate Federal agency. We don't pay for what we don't get, and we would pay even less if we could get away with it. I am seriously considering using rolled pennies once a year or so to pay what we are currently grudgingly coughing up.

OGIS is a fantastic outfit. Living in the mountains my Internet service was terrible. At the time…read morewe had tried several network providers, but our results were terrible. I met Jon and asked him to take a look at the problem. He responded promptly and offered an immediate solution to our poor connectivity. He also suggested a hardware improvement that would further speed our connection. When the hardware was available, Jon quickly responded, installing the improvement. We now enjoy great phone and computer service. Jon has always been on time and delivered what he offered. His service was timely and a very fair value. This company is a pleasure to work with.

From the owner: Our mission is simple: provide the fastest and best internet solutions especially in underserved…read morerural areas. At Off-Grid Internet Solutions, we believe in the importance of face-to-face human interaction. While other companies continue to move to less human interaction and more AI, we are offering our in-person help for your technical needs. We believe every situation is unique. We take a customized approach to ensure each and every customer we serve is getting the solution that best fits their needs, even if that solution is not one of our own such as Starlink. We are well equipped to properly and completely install, calibrate and configure Starlink (including roof mounting and cable routing). In addition to our internet solutions, other services we offer include setting up wifi network and devices, live TV/streaming, troubleshooting technical issues, providing one-on-one lessons and tutorials on how to use or setup devices, and general technical support, both in-person and virtual.

I agree with Matt H. We have used W2N via antenna off the mountain since 2018 and now we are half…read moreway through 2025. We have never had service that I would rate less than 4.0. Do outages occur, yes, almost always due to electrical storms. Does W2N keep me informed, yes. Do they answer the phone and keep you advised by email, yes. Can you talk to a tech, yes. In 2022 government promised rural folks high speed internet. Over half-way through 2025, how is that working for you? One company was able to gobble up the contracts in this tri-state area and lots of counties, apparently with no penalties for glacial progress bordering on non-performance. Price: appears to be in the ballpark of what people are willing to pay and what providers want to make it worth doing the job. Would I like it free, sure. It remains true: there ain't no free lunch. I believe there is visible economic competition that won't let the price rise much. Over the past 20 years, I've tried 7 ISP, that I can name, virtually all of the possible ISP in my area. W2N is in the top tier. I have no connection with W2N and I wasn't asked to provide my opinion, nor did I receive any compensation from anyone. Just thought some balance in reviews was justified.

Always pleasant and easy to resolve problems. Great to have…read moreservice in the rural areas . Steve Peters

Excellent! Jesse helped me get my scanner operational with quick perception of the problem and how…read moreto fix it. It was the first time he had worked with my set-up, so he also did an overview of my desktop and cleaned up a lot of messy things on it. I was favorably impressed with Jesse's professionalism, clear communication, demonstrated expertise, and cheerfulness. Not that I want to have tech problems in the future, but I feel far less anxious knowing that Jesse is there for me!

BlueScreen Computer / Jesse is amazing! He was responsive to my needs, professional and most…read morehelpful. Addressed everything I needed in an hour! And what a convenience of coming to my home vs trying to fix things over the phone or logging into my system! He is upfront and not driven by ulterior motives of creating more work for himself like other companies and services I've seen and used. I am so thankful for my friend recommending him to me -- I highly recommend him.

The gentleman that helped was incredibly arrogant and condescending. Customer service at Verizon is…read morenotoriously bad and the young man was insistent that Verizon has changed for the better. Even he had to stay on the line with corporate to try and help us but ultimately gave explaining that this was an anomaly. After all was completed, it turns out later we found out that Verizon had once again screwed everything up. Verizon is awful and arrogant, incompetent employees make it that much worse.

I wrote a review a couple of weeks ago. Still stand by the bad experience but I was texted another…read moreoffer with different wordage. Called and spoke to Kyle. Not only did he get me and my husband the wonderful deal, he saved Verizon from losing a long time customer. He was thorough, polite and a very good salesman and person. Thank you!!

Just called to cancel my service and I could not understand a word the person was saying. Not…read moretrying to be rude but I would appreciate talking to someone that can speak better English. I have no idea what the person said I will be charged for! So I guess I'll just have to watch for my statement and see if it's correct! I'm sure I will probably have to call back and go through this all over again. Very frustrating! canceling due to it being so expensive.

My main problem with Dish is the foreign call centers who don't understand anything I say, and…read morethey're unwillingness to negotiate a settlement with certain content providers. Otherwise, it's OK.

I hired TV Geeks to install a network cabinet in my basement. The install was quick and easy and…read morethe price was great! Excellent customer service. Would highly recommend!

Efficient, polite and respectful. I loved everything about this transaction. From inception the…read moreprofessionalism was front and center. I was able to make an appointment on their website with ease and it was confirmed within 15 minutes of booking. They showed up early, after calling to confirm if it was ok, and got straight to work. They did exactly what I needed while providing their expert recommendations along the way. They even vacuumed up the dust particles after the job was completed. Pricing was very reasonable. I highly recommend! These gentlemen did everything right!! They will definitely be my go to from here on out.