I recently had the pleasure of having Tech Marty from IQ Fiber install my new fiber internet…read moreservice, and I couldn't be more satisfied with the experience. From start to finish, Marty demonstrated professionalism, expertise, and attention to detail that truly set him apart. Marty arrived right on time, equipped with all the necessary tools and knowledge to handle the installation efficiently. He took the time to explain the process, ensuring I understood each step, which made me feel more comfortable with the setup. His friendly demeanor made the experience pleasant and engaging. What impressed me most was Marty's meticulous approach to the installation. He checked the placement of the equipment meticulously, ensuring optimal performance and coverage throughout my home. After completing the installation, he walked me through the setup and even helped me tweak settings for the best internet experience. Since the installation, my internet has been blazing fast with zero issues. I can confidently say that Tech Marty's expertise has made a significant difference in my online experience. If you're considering IQ Fiber, I highly recommend requesting Tech Marty for your installation. He's a true asset to the team! Thank you, IQ Fiber, for an outstanding service, and a special shoutout to Tech Marty for making the installation a breeze!

This company loves advertising for years in areas where they do not even have plans in place yet,…read morenor even a timeline, to have service in the areas in which they are heavily advertising. Thai company must be flush with cash spending all those marketing dollars advertising to customers who can't possibly be.

With a lot of us WORKING from home.. we need our connection to keep our job. We have…read moremeetings/schedules to keep. All I ask is to be notified when service is going to be down so I can plan my day. Comcast has scheduled maintenance that they need to let customers know the day before. This is the second time in about 2 months that my internet went down without warning.

Heaven help me. I have a love hate relationship with Comcast. They are bad. Customer service is…read moreawful. My email account, voicemail retrieval just quit working. A few days later, there were news reports of hacking. Of course, Comcast never will admit that they were hacked. It took them almost three weeks to repair my service.

We've been Verizon customers for around 15 years now. Honestly I've had zero issues with the…read moreservice or customer service! Today we went in to add another cellular line to our account. Ryan our customer service representative was super friendly and very helpful! We definitely recommend Verizon Wireless. We also have Verizon home internet and have zero issues with that as well! Thank you Verizon for providing great service and thank you Ryan for providing great customer service!!!!

Went in yesterday to sort out my e-sim issues. Was transferring from my old iPhone 14+ to 17 Pro…read moreMax during Verizon's outage. I got the new phone set up but the e-sim was locked. I was 'greeted' by a monosyllabic guy at the front door. I tried to explain the problem but he just took the phone and started clicking around. Still at the front door. I asked if we might move to a desk and sit down. It was like speaking Mandarin. He clicked around for around 10 minutes with help from two other employees. He then shoved the phone at me and said 'here'. I took it to verify the sim was properly working and walked out. I think i exchanged 5 words with this guy. The whole place was full of a ragtag collection who definitely didn't seem like they wanted to be there. To turn my old phone in i went to the location on Roosevelt Blvd. Quite the opposite. A young man greeted me at the door with his name, we sat down and he took the phone and marked it as exchanged. The atmosphere in these two locations was just the opposite. Not sure why.

My experience with this company has been nothing but exceptional. Such pleasant guys and so…read moreknowledgeable I have used them since I moved to Jacksonville two years ago. They are tops!

From the owner: Cut The Cord Jax LLC is an information technology company located in Jacksonville, FL. We…read morespecialize in cutting the cord and helping you find the most affordable options for your Internet Service Provider and Live Television while not sacrificing any of the quality you are used to getting with your corded TV. We also offer Streamed Television a wifi-based TV option that is only available through affiliates and has over 150 channels including premium channels. Check out our website to learn more and sign up for a demo and setup.

My newly installed services are working just as my old xfinity services did. Meaning, the service…read moreis mediocre. I was expecting this to blow me away, alas the internet has its quirky ins and outs just as my old services. I expected this much after the technician explained to me that i would in-fact (NOT) be allowed the fiber optic lines promised to me by two sales representatives who had spoken to me prior to this sevice installation. I would have told him to pack up and i' just continue with xfinity, but the direct tv technician come first and had already installed the dish. I am not angry, but I am VERY disappointed in the fact that I had been told by one, a sales rep who came to my house a few months ago telling me that I had fiber in my neighborhood. Then, two was the sales rep I contacted and I had asked to verify the internet configuration of my town and he also told me that there was fiber at my location. It was the one and only reason as to why I had agreed to install AT%T at my home. I did not care for direct tv, but I do like saving with bundles. It was a no-brainer. However, when the technician came to me after the dish was installed and told me "they might have it within the next year", I was immediately disheartened. I cannot explain to you the annoyance of having this new service put in and all these holes in my house, plus this gear and wire all over my house, just for my services to not include up-to-date technology. I still have the same buffer times on videos as before. My video game experiences are still frustrating as my connection will drop me completely from social gaming at times. I dont know what my next step is. Is there a way i would be able to get an ETA on when it will be installed in my zip code 32244? I just hate that i wasted my time and made so many adjustments only to be let down. Your sales department needs more training as to not tell customers about products with little knowledge of your companies' current local infastructure. They could at the very least be equiped with an electronic and near real-time map of the homes that have updated hardware or services.

absolutely regret leaving my last phone carrier, was told i would pay $115 first bill because of…read more$35 activation fee. called to add my wife's line and was told that my actual first payment would be $170 and then $110 a month after that, and that's for just one phone. i literally i told the lady no, thank you. you can be on the lookout for the phone in the mail. because i'm mailing it back and going back to boost!!!!! i was with boost for years, and anything they said they stuck to.

If I could give them a negative review, I would for sure. I went in for help because I am unable to…read moreshut off or arm my home security system from my phone. And they literally said sorry, can't help! Did NOT even try to help or call customer service for me.....NOTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!