This was an excellent experience every way!! I had some ripples and bulges on my bedroom carpet that needed to b stretched although the carpet was in excellent condition. I called Rob and we had an appointment scheduled within four days. Our building is difficult to work in because the Management Office requires lots of insurance documentation which Rob was able to deliver immediately. He arrived on time, did excellent work and I. could not be happier with the results. I would highly recommend Comfort Carpet for any carpet installation or repair. Thank you Rob, you did a beautiful job. Martha Anne Yandle read more

Rob came to my house same day and completed a carpet repair. He was on time, friendly and did a great job. I really appreciated the quick response. Would definitely use again. read more

Rob installed a new stair runner for us, fast professional service, good value. Would recommend. read more

Comfort Carpets & Floors - Stair Runner - Carpeting Near Me - Libtertyville, Illinois

We'd sanitized a small carpet area where a rodding issue led to backup, but wanted the pad replaced after just to safe. Tricky area to access, but Rob did that, replaced the padding, and stretched the carpet so it looked better than to start. Wish I'd called him for the initial cleaning as well. Real craftsmanship. read more

Rob was punctual and professional. He brought samples and helped us choose the right product for our budget. Installers work for him and install is guaranteed for life so you know you'll get good results. Recommended. read more

I've had a lot of carpet work done over the years and this guy is the worse I've ever seen. You can see every seem he repaired. He put padding in places it shouldn't be and some places he didn't put any padding. Stay away, he's a scammer. read more

Rob did an excellent job restretching our carpet that had several wrinkles and reinstalling another carpet's padding. He was on time and completed the job in a very timely manner. He is an expert on carpeting! read more

Robert did a great job repairing a stained piece of our 3 yr old carpet replacing it with a fresh piece. Can't even tell where it was repaired! read more

We moved into our new home and needed carpet replaced. We called Robert on Tuesday to schedule an estimate and he came on Thursday. We wanted to do business with someone local/family owned. Robert gave us a great quote and was able to get the carpet installed within a week vs 4 weeks from the other company. The guys that came to install the carpet were professional and cleaned up nicely afterwards. We are very happy with the process and results. Robert and his team truly lives up to their word. We actually need LVPs put in our living room and will go with Robert again. read more

Wanted a quote for a small job including a smallish carpet repair and 1 room wall to wall new installation. We had an appointment set and something last minute came up and I couldn't make it, but my wife would be there and since she's the boss anyways I left her to handle picking the carpet and getting the quote. Rob came in and became irate after finding out I wasn't there. He repeatedly called it a "wasted trip" while continuing to be rude. He showed my wife some carpet samples and my wife picked out 2 she liked and called me for a quick discussion. He was rude on the phone and then had a tantrum like a toddler because he wanted the contract today. Ummm...sorry pal. How do you make a sale acting like an ass? Sales in anything is more about selling yourself than the product. Well, we certainly won't be buying any Rob. But I'll attribute 1 star (nevermind that I can't do less) to the possibility that maybe he was just having a bad day. However, the bottom line is he disrespected my wife in my home. He's lucky to just get a bad Yelp review. read more

Robert stretched out bedroom carpeting for me. He was very responsive and flexible. I'm satisfied with his work and think that I got good value for my money. With what he did, I don't have to consider replacing my carpet any time soon. read more

Comfort Carpets came today to fix a ripple in my Moms bedroom carpet. While here they identified another less obvious ripple and stretched the fabric and smoothed the ripples out in both areas. In one hour he was done! $289- that's it. Thank you for coming to do a small job but one that was very helpful to my Mother. My Mother called five other carpet companies before Comfort Carpet, but no one would come for such a small job. Mr. Lewandousky was great! read more

The service was quick and neat, friendly as well. The price was reasonable and fair. I would highly recommend them. JR did a wonderful job.

Today Rob Lewandowski repaired 3 areas of our wall-to-wall carpeting due to rippling or buckling. He was prompt, polite, and did a thorough job flattening these areas. The carpet has returned to its original condition and looks beautiful. I would highly recommend Rob and Comfort Carpets if you are experiencing a similar problem. His prices are also reasonable. read more

Booked a appointment and asked if they were following covid guidelines. They said yes! The contractor showed up without oa mask. When I asked him to put one in he argued with me about sinus issues and I don't know what it's like to wear a mask all day. Called office at 9 when he showed to ask them to talk to him. No call. 9 30 no call. 12 30 no call. I called back at 3 30 and the managers answers to his employee putting me in danger was I should of not called during covid. And they have the option to not wear a mask. Less than average work. Would never recommend!!!! read more

The installers called when on the way to be sure we were ready for them,they, showed up with a smile on their face.They moved all the furniture. installed the carpet and replaced all furniture with a smile.Replaced 3 rooms of carpet and a large stairway,in and out in 5 1/2 hours.I would definitely use Comfort Carpets again. read more

Just had my flooring replaced with carpet and vinyl plank. I am so happy with the pricing and the results. The installation was professional and the guys were great! Call Rob, you won't be sorry. read more

I had flooding in my basement and called Comfort carpets for help. Rob did a wonderful job, he is very knowledgeable and professional. He was able to save my carpet , dry it out, only padding had to be replaced, which saved me a lot of money. My basement looks really great and I am very grateful to Rob and his team. Natalie read more

Incredibly responsive. Came out same day to measure. Installation went smoothly and the installers vacuumed and were very friendly and clean. I recommended them to a friend and they were great for her as well. I will use comfort carpets again without hesitation. read more

Rob came out and gave an estimate to repair my carpeting which was buckling in a few different areas. The price was very fair and he did the work immediately. Our carpeting looks great! I would highly recommend. read more

Had a runner made for my staircase and I am more than pleased at how it turned out. It was very convenient to have Rob come out with samples and his prices were very reasonable. The installers were great - quick and cleaned up very nicely. Would definitely use this company again and recommend to others. read more

Overall, my floors look great. However, there was a lack of attention to detail, now resulting in me having to do a lot on my own because I didn't want them doing anymore of the work. read more

We needed a small patch job after squaring off our stair landings, and luckily had some original carpet left over. Rob came out same day to inspect and give us an estimate. Job was started and finished the very next day, and no one can tell it was ever patched. He did an amazing job and would highly recommend! read more

Rob was great with our install. He helped match an existing floor in our house. The floor came quickly and was installed fast. Great place experience overall. Would definitely recommend!! read more

We had rippled carpet in one area and needed several small patch jobs in others. Bob came out, gave a reasonable estimate and completed the work on the same day. He did a great job and would definitely use him again. read more

Rob is wonderful! :) There is no one else I would call for my flooring needs. He's an expert and will tell you like it is. I am tired of trying to get services from carpet places that are only around for a few years (and then you feel out of luck when you realize they are not in business anymore). There is no consistency and to be honest - those places are not very knowledgeable. Rob has been in the business his entire life and knows what he is talking about. Plus, he answers the phone and is always prompt in getting his customers on the schedule. Call Rob. read more

I needed to replace carpet in the family room and Rob made it simple and safe by coming to the house during these COVID times. He came in, made some suggestions and returned from the car with samples that matched my decor allowing me to make a quick decision. The install was professionally done with special attention to detail around the fireplace. The installers came to the door with masks on and wore them the entire time which I appreciated. I have used Comfort Carpets in the past and will continue to support local business. read more

I cannot say enough wonderful things about Rob and Comfort Carpets! After we had tenants move out of our home, we needed to replace all of the carpeting, and decided to refinish some of our hardwood floors. Not only was Rob the first one to respond to get an estimate, he was also communicative, consistent and helpful throughout the process! He helped us determine choices regarding colors, and his eye for possibly refinishing of painted trim in our home was much appreciated. He and his crews also very kindly worked around us after we had moved in, were working from home, and managing two dogs. In particular, we were impressed with Daniel and his team that refinished a lot of wood flooring, including stairs. They stayed for a 12 h day to get a lot of work done so that we could get back into our home more quickly, and were very patient with our schedules. Prices were reasonable, service was outstanding, and we would recommend that anyone use them! read more

I highly recommend Comfort Carpets. Rob is responsive, efficient, and committed to high standards in service and quality. He asked very specific questions on my initial call to ensure that he could provide me with samples that matched my desired look and absolutely nailed it. Within two weeks of seeing the samples and receiving the quote (which was very reasonable), I had vinyl flooring fully installed in my office and guest bedroom, a runner on the stairs, and carpeting in the hallway. The installation process was one of the smoothest and fastest I'd ever seen and executed beautifully. There are very few experiences in home renovation that I would give five stars to, but this was one. Comfort Carpets will be my first and only call for future needs. read more

A pump failed in our basement creating water flowing into the basement carpet and pad. We had a mitigation specialist come in and save the carpet and pad but they didn't do carpet re-laying. I called so many carpet people and what seemed to be 50 at the time that I had contacted as I was so upset and distraught from the whole situation. You cannot believe how many carpet people don't do this kind of work including generic stores like Home Depot as an example. What seemed to be forever, I found Rob. He said he went all over Chicagoland doing this and other services . I was a little concerned as he was based out of libertyville and I was in Huntley. But I called, he answered and said let's book a time for me to come out and give you an estimate and if you agree I will do the job there and then. So we booked-- his estimate was fair-the work high quality and a job well done. Mark down in your books that this is an essential service if your carpet can be saved but so few of the hundreds that clean and put down carpet do not do this kind of re-laying of carpet. Thank you Rob read more

Comfort carpets is able to do much more than just lay carpet! I had a sump pump backup in my basement, and after a mitigation company came in to remove all the damaged items and dry everything out, I needed to find someone to make the place look good. Comfort carpets was a 1 stop shop. We used the opportunity to upgrade from a cheap, dated burber carpet throughout the basement to tile in the common areas and a nice, high quality carpet in the bedrooms. Comfort Carpets was able to provide ALL of the following services: - Move all furniture to garage during work period - Removal of old carpet, pad and tack strips - Removal of old tiles that had previously been carpeted over to get down to the concrete slab. - Removal of old damaged wood paneling - Removal of old laminate wood - Repair drywall throughout the basement - Skim slab, lay tile & grout (~400 square feet) - Install new tack strips, pad and carpet - Install new wood paneling - Install new trim and casing - Paint walls, trim, paneling - Move all furniture back in to place All of this work was done a week after I gave them the go ahead to start work. Comfort carpets was competitively priced (2nd most affordable option out of 4 companies that bid on the job and the cheapest of the 'one stop shop' options). Rob, who bid on the job and was my main point of contact was straightforward with me and willing to come by the house several times while my wife and I picked out exactly what we wanted. Mario, the foreman on the job was friendly, fast and did ensured his crew did high quality work. I would definitely recommend Comfort Carpets. read more

I highly recommend Comfort Carpets. Rob promptly provided a fair, accurate estimate and was always available by phone or text for any question's. I had old carpet and padding removed  that was covering hardwood floor's. Rob's crew arrived on time and expertly removed and hauled away the carpet and padding. All the (heavy) furniture was moved and replaced exactly where it was. They also removed all the staple's and swept up the carpet dust. This was all done quickly and professionally. The next day, after the remaining dust had fallen Rob contracted a cleaning crew to wipe down the house. I now have a clean house with beautiful oak floor's. read more

Comfort Carpets did a phenominal job! They're pricing was competive and the crew went ouf of their way to make sure the job was done beautifully. They were- honest - it was explained to me clearly and consicely why the pricing was slightly higher than other proposals. But the pricing provided was final. punctual - arrived when expected and completed the job within the window they provided. tidy - the job site and surrounding area was clean and no work was required to 'clean up' after the work was performed. detail oriented - my install was not a cookie cutter job and they were able to complete it perfectly - the floor looks like it has always been there. i will definitely use them for all of my flooring needs going forward. read more

I was very pleased with the workmanship when Nathan refinished my kitchen floor. It was a little difficult because the kitchen floor and the foyer and the family room are all wood and I was afraid just refinishing the kitchen floor would be very apparent. But Nathan was able to feather the refinishing in to the other floors. I was a little disappointed in the salesman because he kept saying the kitchen floor would look markedly different and it didn't. read more