I needed new carpeting in my condo, and I turned to American Carpet Distributors because of the…read morestellar reviews on Yelp. Their high rating is no accident. Larry and Kyle are very professional and friendly, knowledgeable and fair. After reading reviews, I sent a request for information late one evening, and Larry answered within an hour. We set up and appointment for Larry and his son Kyle to give me an in-home estimate on replacing about 500 square feet of old carpeting in two bedrooms and their walk-in closets. Kyle walked me through various fiber and style choices and even helped me pick the color. Larry measured the rooms and gave me a quote for installation, moving furniture, and the removal of the old carpeting. The price was very reasonable, so Kyle prepared a contract for me, he checked with the manufacturer for stock status, and we picked a date for the installation. Since I live in a condo, I needed a Certificate of Insurance to present to the building management company so the work could be approved. Larry sent me one without delay. The installation itself was so smooth. The team, Pedro Jr. and Luis, arrived right on time, moved furniture with great care, took up the old carpeting and padding, and put down the new. The master bedroom is large enough to require seams in the carpeting, and they did a great job. When they were finished, they vacuumed thoroughly and even cleaned the building's common areas like the hallway and lobby to make sure there was no trace of carpet and padding crumbs. They were kind enough when replacing the furniture to allow me to measure carefully and they repositioned the furniture to my exact specifications. I'd been thinking about getting new carpeting for a couple of years now, and it was reading the fabulous reviews for Larry and Kyle and American Carpet that gave me the confidence to go ahead and do it. So if you live in the northwest suburbs of Chicago and you are hesitating over getting new carpeting, take the plunge and call Larry and Kyle. You can be sure you will be treated with respect by honest and skilled professionals who stand by their quality product and their superb installation. A thunderous shout-out to Larry, Kyle, Pedro Jr., Luis, and everyone at American Carpet. My bedroom floors are glorious!

Great service! Needed to replace carpet in my condo before getting ready to list and Larry and his…read morestaff were so helpful and quick.

Working with Mary and Mr Carpet has been an absolute pleasure! They were quick with their responses…read moreand wasted no time getting me a quote and installation date. Couldn't be happier with the service I received :)

There was no bad. Bob help us pick out the carpeting and we're happy with our choice. But we…read morehaven't been contacted since and it was a full three days ago. So we're just waiting, to hear from someone but initial impressions are very positive.

The Carpet Corner expertly installed luxury carpet in my house in a timely manner. I feel the…read moreprice was fair and they were friendly and professional. A+

Terrible customer service. Two guys sitting there not talking. Just as I was walking out they asked…read moreif I had any questions. So lazy.

After getting tired of looking at the ripples and gaps in our upstairs carpet, I finally called…read moreMike at MB Carpet to have it re-stretched. I'm so glad I did. Mik was punctual, professional, and incredibly detail-oriented. He took the time to make sure everything looked perfect, and the difference is remarkable. To top it off, he actually charged me less than his original estimate, which was a pleasant surprise and speaks to his honesty and integrity. If you're looking for someone who does high-quality work at a fair price, I would highly recommend Mik and MB Carpet. I wouldn't hesitate to use them again.

Mike with MB Carpet does a great job stretching and fixing carpets! He saved us $3-4K by not…read morebuying new carpets! We would recommend MB Carpet for all carpet repares or install!

This was an excellent experience every way!! I had some ripples and bulges on my bedroom carpet…read morethat needed to b stretched although the carpet was in excellent condition. I called Rob and we had an appointment scheduled within four days. Our building is difficult to work in because the Management Office requires lots of insurance documentation which Rob was able to deliver immediately. He arrived on time, did excellent work and I. could not be happier with the results. I would highly recommend Comfort Carpet for any carpet installation or repair. Thank you Rob, you did a beautiful job. Martha Anne Yandle

Rob came to my house same day and completed a carpet repair. He was on time, friendly and did a…read moregreat job. I really appreciated the quick response. Would definitely use again.

We needed to replace the flooring for most of our two story home and decided to give Olson Rug &…read moreFlooring in Mundelein a look. From start to finish, the service provided by Shelton was phenomenal. He was very patient with all of our questions (and we had a lot of questions as first time homeowners) and gave us great insights and suggestions for renovations we wanted to make, even outside of just flooring. We ended up choosing hardwood for one part of the house and carpet for the rest. The installation went smoothly and the material both looks and feels amazing! Great service + Great price = Great experience.

We needed to replace the flooring in a new condo we moved to. We got estimates from a few other…read moreplaces and Olson was the most competitive. The installers did an excellent job and were a pleasure to deal with.

Need flooring done? Request for Juan! There's a reason everyone keeps requesting him. Juan and his…read moreteam do GREAT work! I had vinyl flooring installed, along with floor leveling, painted baseboards, and painted trim. From start to finish, they were on time, professional, polite, and cleaned up after themselves. Most importantly, they did an awesome job! Juan took the time to listen to my concerns and identify some of the more problematic areas. He came up with great ideas and practical solutions that made a big difference. If you ask Juan for his advice, take it, you won't regret it! He clearly knows what he's doing, and the quality of his work speaks for itself. Highly recommend Juan and his team!

We contracted 312 Flooring to have our old carpets replaced last month. Every person I communicated…read morewith was caring and responsive. The entire process took less than a week. Peter came to double check the measurements on the day of installation and right after to make sure it went well. The crew took good care of our property. We had a small issue with the threshold and he send another worker to correct it. Very reliable company!

Outstanding service! These are the nicest people you will EVER work with!…read more If you're looking for new flooring THIS IS THE PLACE. We got quotes from a few other local places and Hometown had the best price with amazing selection of product. We had our entire second floor carpeted and it turned out AMAZING (see photos) It's a family business so you're working on a personal level. Any question we had- was answered promptly and with kindness. You're not going to find nicer people to work with than at Hometown Flooring!

I contacted several flooring companies on yelp to give me some estimates on carpeting or hardwood…read moreflooring. Hometown Flooring Designs was one of three businesses that I decided to get quotes. Gary came out to give me the estimate and measured everything with an actual measuring tape. I originally spoke to his wife, Jennifer, who was so personable and friendly. She usually is at the store and I have to say the store is clean, organized, and was decorated for the holidays and it always smells amazing! Jennifer has quite the bubbly personality and is extremely helpful. In the afternoon I chose Hometown Flooring for several reasons one because Jennifer was patient and asked me so many questions and also let me take samples home to get a good idea of what I needed to have done. Especially after I had painting done. I believe in supporting small business, and I really liked the personalized attention that I received from both Jennifer and Gary. After receiving other estimates, I truly believe that I was getting a better value and a better quality of carpet than the other carpet companies that provided estimates. When I decided to move forward with Hometown Flooring, Jennifer was great and keeping me in the loop on when the carpeting would be delivered and when delivery dates would be of a call. Also, Gary called me before my installation just to answer any questions. Gary arrived promptly at 7 am the day of the carpet installation. He had two other men with him that were helping with the install. First of all, I like the carpet and the design of the carpet. I felt that I was making great decisions with the personal attention and patience with my many questions! On top of that the installation was unbelievable! I work from home, and I never heard anything from them while they were doing the job. They were so quiet, professional and respectful of my home. They were extremely clean when they took out the old carpeting and when they installed the new carpet. They did an amazing job and I couldn't be happier with my carpet and with Hometown Flooring! Highly recommend.

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.