I have my doubts about Dr. Gardner! He hides behind me when he is working on me, does not face me…read morewhen talking with me. I have never seen him without his face mask and the workmanship in my mouth is questionable. I also had one of the worst cleanings I have ever had.

I booked an appointment with Dr. Gardner based on great reviews and I'm glad I did. Found my new…read moredentist. Very personable and kind. Discussed all of my needs and with no rush he even fixed a cosmetic issue that has been bothering me for a while in 10 minutes. He was very thorough and my cleaning feels great!! Everyone in the office was kind. Thank you for caring about your patients.

This is probably the best dentist I've ever had. They get me in like clockwork, did quite a bit of…read morework to fix old stuff that wasn't doing very well, made sure it was covered by my insurance, and now they see me every 6 months. I was recommended after some of the staff landed here from another dentist that imploded. If you live within a reasonable distance, I'd 100% recommend seeing if your insurance is good here and come see these good folks. They'll take great care of you.

You would have to be mad to say you love a dentist, but the quality and care I received from this…read moreclinic's staff is above and beyond any experience I have ever had at any dentist ever.

Previous main dentist, Dr. Platt, was great. The new dentist seems a little too eager to have teeth…read morepulled, which makes me suspicious that he's doing that to rack up payment for the subsequent implants (hence the newly added "and implants" to their business name). Also, my father has cancer and needed a dental clearance for a bone strengthening infusion- despite going in person twice (once for the checkup, then again to follow up on needing the letter) to tell the dentist office and provide fax/contact info, the next time we went to his medical doctor, they still had not received the dental clearance letter.

I had an emergency visit today and they were great about getting me in however after I had teeth…read morepulled a lot of one of them is still in my gums causing excruciating pain. So I returned and waited another 30 min or so to be told false information that it wasn't my tooth but the jawbone... As a surgical technician I know a bone cannot be left uncovered or packed with antibiotics etc... cannot get with his emergency line they have the wrong number for him.. he's a great dentist as far as bedside man or so I will follow up with how this is treated or followed up.. so far... Very disappointed in this visit. My tooth wasn't pulled yet I paid for it and basically just shoed away as they were busy however right is right n wrong is wrong

I really liked this dentist! Got me in and out. Everyone was very nice and professional. Good job!read more

Well this is the 2nd time I've had an appointment and they didn't have me on the schedule. I used…read moreto go here but the dentist there had blood shot eyes twice and seemed like he was high....I commented on that at the desk. Well then he moved to Texas and this clinic got new dentists. It's not a local dentist office. It's a chain that rotates people through. Lately the dentists have been the same but you never know who your hygienist will be. I quit and went to another office, but Covid hit and that office closed. When I had a crown break off and needed emergency dental care no one would take me as a non patient. Summit Fair took me back in after pleading my desperation. After looking in my mouth the dentist told me how important I be seen and do something right away. She and her hygienist that day were very kind and helpful. Open and honest. She did a great job. Her name is still on the door but I've never been able to get an appointment with her since, and I've never seen her there. Today not only did they never call and cancel, they also didn't have a hygienist in the office. The last cleaning I had was pretty rough and I have had a lot better people do the 6 month cleaning. They also tried to push two more crowns. I might need one, but why does it always seen that they are selling crowns?? Oh and magically after I put it off, they sent me a card saying they were having a sale on discount crowns. Today they wanted me to reschedule, but I already took off work to be here, why would I risk a 3rd time with them but having me on the schedule??

Went to Summit Fair. Needed extractions & partials. Paid out of pocket. 4 visits & $4500 later,…read morelies & shoody dentistry sent me to another dentist due to extreme pain with my remaining front tooth, upper rt. After extensive x-rays & review by Dr. K, he advised there is a large infection around the entire front, upper rt. tooth & the upper front left front tooth shows signs of hair-line fractures. His recommendations were for them to be removed & a New Upper Partial. The x-rays are Obvious. The Dr. at Summit Fair, did Not see or diagnose this or advise me of this. This Should have been recommended & done the first time I saw them. 4 visits & $4500 later, here I am. in pain & looking at more than an additional $4000 to Correct the Summit Fair Doctor's work. At the time of my last extraction, cavities were to be filled. The Dr. even stated the visit before my last, "Since you will be numbed up, we might as well do that at that time". Their Office Staff did Not schedule that. Now I am in pain, suffering. This was Not the first time their Office Staff or (I assume the Doctor), had failed in there job responsibilities. Examples follow: *Lower partial was manufactured incorrectly first time. *Office Staff Not following up for appointments. *Office Staff Not Scheduling needed care. *Office Staff stating 2 different amounts of cavities. First they stated 6, then 5, then told it would. cost me an additional $1500 to fill them. *Not seeing the Infection & cracks in the 2 front upper teeth. *Not recommending &/or removing the 2 front upper teeth & manufacturing the New Appropiate upper partial. * Not seeing that 2 of the 5 cavities are Not in need of attention since they are minimal stains on top of the enamel. Thus there are only 3 cavities that need attention. I am a Veteran without dental insurance. I am retired on limited income. I paid my bills in Full each visit. $4500 later I have a partial that will be no good, pain from frt. upper gum and painful bone spurs from extractions. I asked they consider refunding me the cost of the Upper Partial or contact me and arrange to make the necessary corrections to the 2 front, upper teeth and New Upper Partial by performing the work yourself WITHOUT Cost to me after the Infection has cleared. Three Weeks later No Response. Be Warned. Shoddy dentistry. Unprofessional Office Staff.

I'm in the Army going to the Command and General Staff College at Fort Leavenworth for this year…read more They don't allow us to miss very much class time, so finding a "one stop shop" for my dental needs was extremely important. The dental office on post lost my trust after the dentist there and his assistant (who are super nice BTW) dropped instruments during my appointment to get a temporary crown. Not only that, but after 3 days the temporary crown fell out when I was eating a sandwich (not something that was even that hard)!! Additionally, when I called the Fort Leavenworth clinic about it, they said that having a temporary crown fall out after 3 days was normal! I just don't see that as being the case. All these shenanigans was after getting referred for a root-canal that should've been followed within 3-6 weeks with the temporary crown. Fort Leavenworth forced me into the above appointment 7-8 weeks after the root-canal and basically told me "tough" at their front desk and to "just be careful" with the tooth that just received the root-canal. Needless to say, that's when I started wondering if I could go somewhere else. The on post dental clinic is severely lacking in customer service at their front desk and a level of competence that I'm comfortable with. After calling TRICARE (insurance) for my procedures, they gave me a list that I whittled down to a couple places. I eventually chose Olathe Smiles Dentistry because they could do all of the procedures I needed AND do them all in one day with NO follow-up appointments (pending any unanticipated complications). The dental clinic (Ebony) on post very begrudgingly set up the referral for me. No one likes confrontation, but I am SO glad I put an end to my suffering at their hands. Olathe Smiles Dentistry was great from when I checked in (Ebony screwed up the insurance referral paperwork that Olathe Smiles front desk ladies fixed PROACTIVELY), to the assistants and the doctors. First, I saw Trish who works with the periodontist Dr. McKenzie. She got me x-rays and helped out during my root lengthening. "Root lengthening" really should be called something else because it's when they cut out gums from around your tooth and sometimes grind down bone. I was nervous going in. However, both Trish and Dr. McKenzie were hilarious and their conversations REALLY set me at ease and took my mind off of the procedure. Immediately following that appointment (same day) I moved from one room to another for the permanent crown to be put in. Dr. Rawalt and Benita (I think) were the ones helping with that. They were both great as well! I can't express how thankful I am to go to one place for fixing the shenanigans related to that one tooth. Even with a sore jaw right now, I am extremely relieved to have gotten the procedures done by a staff that was not only VERY customer service oriented, they showed empathy through distracting and hilarious conversation (anthropology, Star Wars, toddler hyjinx...), and they were competent as well as efficient. Thank you, Olathe Smiles team! You all are great. I don't like going to the dentist, but if I have to do it again, I will definitely come back!!! -Captain Stear (US Army)

I arrived on time, several ministers before my appointment. The front desk reception girl asked me…read morefor insurance which I provided. She said this is HMO not PPPO. Very rude tone of voice as if HMO is not welcomed. I said that I found your office on Aetna web site and that it shows you guys are taking new patients. In fact Aetna referred me ti your office. When I phoned this office, they booked my appointment with no issue. But upon arrival, the front desk receptionist is very rude. The receptionist said that I will need to call Aetna to verify if my insurance PPO or HMO. It was such a frustrating experience. After 15 minutes, I decided to leave. It is not worth my headache. As a new patient, I did not feel welcomed but judged. I was treated and talked to with disrespect and treated like a minority and outsider. The demeanor along was filled with discrimination and discomfort. So I told them that if you do not want my business, its Ok. im happy to leave. So I left.

Today my husband had the worst experience! The person on the other end of the phone said "We don't…read moreneed your dental records " The dentist will look at your teeth & determine what type of cleaning you need. It was a 53 dollar charge! He had been going to the dentist in Platte City for the last year for two normal cleanings & X-rays! I've had a great experience there! But this has left me very very Disappointed! They told me one thing & totally the opposite for him! E. J Morris

I have been a patient of Tiffany Springs Dental Group for many years…read more After learning the practice had recently been sold to a new group of dentists, I was hopeful that I would receive the same level of care as in years past. I recently went for a routine cleaning, and I couldn't be happier with the care I received. They are the same warm, friendly group. Both Dr. Cook and Dr. Yip are excellent dentists. I highly recommend Tiffany Springs Dental!

I absolutely love this dentistry! Everyone is always so nice and they all explain things in a way…read morethat's easy to understand and doesn't sound scary. They have a wide variety of payment options and payment plans and they're all easy to set up! They really take care of you and care about your dental health.

If you ever hear the term "preventive maintenance" here, RUN!! I went here as a young kid in my…read moreearly twenties out on my own. As a dumb kid I took the docs word for what he was telling me. Unfortunately, every routine visit I was being told "we need to do some preventive maintenance." This led to what I feel was 6 pointless root canals and 6 crowns on some of my back teeth. Unfortunately it took me 6 root canals, 6 crowns and thousands of dollars before I realized this guy was just extracting money out of me! I have since been told by multiple dentists that root canals are not "preventive maintenance." I am now dealing with the aftermath of having so many crowns and root canals on my teeth leading to costing me even more thousands of dollars to have them replaced and even a couple pulled and tossed in the trash. Save yourself your teeth and your money! Do extensive research on the dentist you choose.