I have been with the plumbing maintenance side of Cottrell for over a decade. I recently switched…read morefrom one of the big names in the Midlands for HVAC to Cottrell, and Colten was professional prompt, punctual, and respectful of my time. Lauren was great in the office and the they offer a military/veteran discount for fairly priced work. You would be doing yourself a disservice if you didn't at least get a HVAC or plumbing quote from them when repairs, replacement, or maintenance is needed.

Had a small sewer drain block. They came out and fixed but did not replace my backflow valve…read moreclaiming they don't do that anymore. Found out it is code to have one so I had to get another plumber to install a new one. They never answered my inquiry into this. Would not use them again or recommend them. In fact I just replaced my HVAC unit and if they had done right with the plumbing issue I would have got it from them.

Mr. Richard services was over and above my expectations. The quality of service and professionalism…read morewas excellent. I would recommend R&G heating and cooling to all home owners.

From the owner: The Best You Can Get in Columbia: We ofter 100% Satisfaction Guarantee*…read moreSafety-conscious HVAC and refrigeration technician who effectively manages a large volume of, work orders for both residential and commercial properties. Focused delivering quality work, and exceptional customer service. Strong work ethic and flexible schedule. Willing to relocate: anywhere authorized to work at the US for any employer. diploma and certificate HVAC

I had Rush Air install my furnace. I was pleased with the service, quality, and price. I…read morerecommend Rush Air to anyone.

From the owner: Rush Air is your one-stop solution for all your HVAC needs in Lexington, SC. Our certified…read moreprofessionals have provided exceptional heating, ventilation, and air conditioning services for residential and commercial properties for years. We take pride in providing the best possible customer experience by delivering our clients timely, reliable, and affordable services.

I was with them for 4 years and never received any military discount. After paying on my renewal…read moreday, the tech told me I needed to install an air purifier device on my heat pump. After seeing the quote (over $1200 and the device itself was only $250), I refused the offer. After that I never saw a tech again and never received my service. I will find a company that treats vets and individuals better.

Service requested was complete change out of AC and furnace system. Quality was excellent and…read morecomparable to some quotes but better than others. They took care of my situation immediately since the heater was out and was below freezing.

Woke up to a freezing house of 61 degrees. Called our Cool Flow guy Marvin and he was here within…read more30 minutes. Our 12 year old heat pump had a severe leak and we were due for a new unit. He called back with a quote, had the unit at our home by 11am and completely installed by 1:30. Toasty warm house! We have been with Cool Flow Heating and Air in Lexington since the early 80's and have enjoyed nothing but excellent service from this fine, family owned business. Thank you, Cool Flow!! Highly recommend this business! Honest, superior service and will come quickly to correct your issues.

I have used and recommended Cool Flow Heating & Air for years. When I was a contractor, we used…read morethem for new home installs because we knew beyond a shadow of a doubt that we would not have problems going forward. There used to be a term called "in a workmanship like manner." It meant that everything was done and finished in such a way that a contractor or subcontractor never had to return. The finish work was done in an aesthetically pleasing manner as well. Cool Flow exemplifies this as a company. Several years ago, we had them replace our old gaspak with a new one and one that had a high SEER rating. We have them service the unit twice a year. I came home from work last night and noticed that the compressor on the A/C was running but the blower was not. I called and they were at my house around 8:30. It was a module on the blower and David, our service tech, checked and found that it was under warranty still. He had to drive to Columbia to get the part and we still were Not changed an after hours or weekend price for the service call. The unit is 8 years old now! I have referred them to other people who didn't buy the unit from Cool Flow and this company doesn't "fix" things that aren't broken. They did these people extremely well too! In fact, I got a "Thank You" from them for recommending Cool Flow to them. Honest company that gives Value for what they do!

I really cannot say enough about the professionalism and courtesy the staff at Mr. B's. They are…read moreVERY quick to respond and address any concerns I had. Recently had a coil replaced, and the job was completed quickly and efficiently. The staff is always friendly when speaking on the phone, and when they come to your house. If you are looking for a new HVAC maintenance company, Mr. B's should be your choice.

Our a/c started acting up on Wed, the house got up to 84-86 degrees, and wasn't coming back down…read moreuntil the sun did for two days. Called every recommended HVAC business in the local area and most of them quoted me $150-200 just come and have a look because it was Friday afternoon, and I didn't even get callbacks from 2 of them. Lance not only came out this morning, but he didn't charge me more than he usually would since he doesn't normally operate on the weekends. He was very professional, very knowledgeable, and answered every question my family and I had to better understand what was going on. And to top it off, he fixed us up in less than 30 minutes and was extremely reasonable with his fees. He will definitely be the first person I call if anything goes wrong again!

This is a real and very honest review. My family was a very loyal customer to this company for over…read more10+ years. In the beginning they cared about their customers. As time passed they shifted to what they can sell you. My family is military so we wanted to use a company we thought we could rely on as when called to duty an AC/HEAT issue is not something we wish to worry about. We bought a brand new unit from this company and upon initial install it was installed incorrectly. We were patient as techs were in and out of our home almost 3-4 times a month for years with a new born baby. Each time a tech came the problem never matched what the other stated. Again, we are serving our country so the amount of times stated were from us taking time off to fix issues. We bought everything they suggested to fix issues and still never enjoyed unit. Now, three days before warranty is up they state we have a leak and it must be replaced. We had our unit serviced every month including all the additional times they were out to fix original issues from install. As a family and Service members we ask that you do use this company. We trusted them to fix issues that were never resolved as we were patient with them, only to be told warranty is up and we can pay them for a new unit.

Here's a followup up to a previous review I wrote. I received an email from Service Experts asking…read moreme to call their resolutions department. After calling 4 times on 4 different days, I was finally able to talk with a representative, who informed me there was nothing they could do. Advice #1: don't bother calling them. They will not help you. My experience with Midland is that they set me up for a 10-year contract at $400 per month. That is a total of $48,000 for rental equipment that they would take at the end of the term. I subsequently paid $30,000 early payoff penalty just to get out of the contract. I'm a retiree, and that almost wiped me out. Advice #2: As I said in my previous post, avoid Midland and Service Experts. You will be better off. Wish I could give a zero star. Richard M.