We have used Sweets for 3 years. They were first sent to us by our home warranty company. I have…read morefound Jeremy to be nothing but honest. He does excellent work. He identified many issues created by prior HVAC techs sent by the home warranty company and fixed them. He does great work and I highly recommend him.

Plain and simple, piss poor service! Installed an entire new system for me in July. By September…read moreit's not working. Tried to charge me a fee for looking at my "100% warrantied" system just to tell me that it wasn't their problem and that my thermostat was broken and it was my problem not theirs. After installing a new thermostat, the system still doesn't work. The techs are lazy and their 24/7 service is a joke (only when it's convenient for them). The only reason they get one star is because I can't give them zero. ***BUYER BEWARE*** crooks that take your money and leave you to fend for yourself. They don't stand behind their products or work and will screw you if they get a chance. Reporting to bbb 9/29/2019 Captains Log- As I enter the 72nd hour (3rd day) without A/C, I've left the owner of the company (Jerimy Sweet) voicemails and emails regarding his lazy and inept employees and have received no response. I sincerely hope Mr. Sweet is okay and that he is not sick or drifting alone in space without anyone to hear his cries for help. Much like my requests for help with my 2 month old, lemon of an a/c unit, are going unanswered. As I look toward the positive side of things, looking at my floor, it appears that I have lost roughly 7lbs via water-weight. Despite my hardwoods being newly refinished, they are getting the moisturizing they apparently needed (unquoted opinion of Sweet Comfort). I am very thankful that Mr. Sweet was up to date on my needy floors when I was apparently ignoring them (sorry hardwoods). As I reflect on the same tech who repeatedly told me that the issue was MY thermostat that I installed and then recanted his "expert testimony" the next day claiming that the issue is now the blower motor, I fear that I may never feel the Sweet coolness of a air conditioner that blows like like a $2 hooker just before being offed by Jack the Ripper. Please pray for me and my family's survival while we ironically enjoy our Sweat Comfort in lieu of "Sweet" coolness that we crave so much. How selfish of me :( please stay posted for more updates as the days progress into weeks. 9/30/2019 Captains Log: The time is 1200 hours on the 30th day of September 2019. I have spoken with a friendly lady named Lisa over the phone regarding when my part would be in and was told she'd call me back - that was at 0930 hours of the same day and yet to receive an update. The elusive Sweet species of the genus Jerimy has still yet to surface in the kingdom of my two month old A/C unit. I fear that although I can see the air conditioned island in the distant horizon, my only floatation device (a volleyball named Voit) has a sprung a leak where a rusty piece of fan (presumably from my air handler) nicked the seam just 4 days ago. As I fall back to sleep in my bivouac I have a flashback to my ancestor heros who made sacrifices in Vietnam decades ago and scream out in my sleep "NOT AGAIN"! Stay tuned for more updates. #SweatUncomfortService #SweetLodge #CustomerDiservice

I was with them for 4 years and never received any military discount. After paying on my renewal…read moreday, the tech told me I needed to install an air purifier device on my heat pump. After seeing the quote (over $1200 and the device itself was only $250), I refused the offer. After that I never saw a tech again and never received my service. I will find a company that treats vets and individuals better.

Service requested was complete change out of AC and furnace system. Quality was excellent and…read morecomparable to some quotes but better than others. They took care of my situation immediately since the heater was out and was below freezing.

Friendly staff, very informative technician- explained things in lay terms so I could follow,…read morecompetitive rates, love that they are truly locally owned

I was happy they sent their technician Lawton again. comfort Experts gets an "AAA+" rating from me…read more on time, experienced, knowledgeable and extremely polite. He gave me a suggestion which I will look into and am grateful for. The work Comfort Experts puts out is great and this technician is outstanding. Thank you Comfort Experts and thank you Lawton for your services!

friendly excellent service. honest evaluation and didn't try to charge for things that were not…read moreneeded. highly recommend

These gentlemen are so courteous and friendly. They listened to my issue and gave their…read moreprofessional opinions. They went above and beyond to fix the issue and to make other recommendations. I will definitely call them again for any other plumbing or drain concern.

Very professional and the plumbers that showed up were excellent. explained everything and did a…read morewonderful job. I would recommend them to anyone.

If you had any integrity or a backbone you would have addressed this. I should have reported you to…read moreBetter Business Bureau as you charged my Mother many times over for the work you had done. I have nothing against you personally. This is unethical and your actions speak louder than words

I needed to replace my water line from the house to the street. The path to the house ran under my…read moreold live oak so you can imagine that I was very grateful to find someone who respected the value of that established landscaping and dug around and under major roots rather than compromising the tree.

Posted a request for urgent plumbing service to locate and repair a water leak in a copper supply…read moreline for an upstairs bathroom. The supply line seemed to be leaking in a first story wall. WeCo contacted me and advised they could make an appointment for two days later. I asked why they had responded to an urgent service call. Im just assuming they jumped the gun not realizing the urgency.

I've been using Palmetto Heat & Air for years now. I get their annual Furnace and AC tune ups, have…read morehad them seal my old ducts, install a whole-house air filtration system, do multiple repairs, and most recently, replace my dead AC and old furnace with a new system. Their price has always been fair, their communication good to excellent, their advice trustworthy, their work fast and professional, they tidy up well afterwards, and I've been very happy with the final results. I love my new AC unit. It's incredibly quiet! People sometimes underestimate the importance of a good installer who will be around if you have problems later (it's always possible to get a lemon from the factory). It makes a huge difference in how well your unit works and how long it lasts. I highly recommend Palmetto--and I've had enough experiences with them to see their consistent quality.

The absolute worst experience. 10,500.00 for a Lennox unit bought in May of 2025. We have already…read morehad problems the night it was installed( would not cut on), the first cold night it went out( they had hooked it to the old line and not installed a new breaker for it), then June 13 it was out until the evening of the 17 because of a bad TXV. Now the TXV is out again and they want 400.00 for labor to come and fix it again, plus 150..00 for the last time...for a unit that is less than a year and three months old. Quiet the racket isn't it? Faulty parts and multiple labor charges to fix the faulty parts. Asked for a new unit as it is under a 10 year warranty...nope they won't do that. Saw on the internet that Lennox is not having good reports and can't keep parts in stock for repairs. Why would a company install a unit that was already being called a failure online? Just so over trying to expect good service when clearly all they care about is money. So disappointed.I think they are aware that we are hot and thinking that we will pay anything to get it fixed so why not 400.00 for labor.

Erin did a great job putting in three ceiling fans for us and moving another fixture. I would…read morehighly recommend, was able to schedule it easily with him and he has a very fair price.

Very professional, definitely recommend for any future electrical work needed. If you are far away,…read morepay the $125 fee, trust me they are worth it.