If you have no other option, you can stay here, but I expected much better from a Hampton Inn…read more The hospitality industry is all about making guests feel welcome. After all, hotels and motels refer to their customers as guests, and the front desk staff should reflect that attitude. When we arrived, the front desk employee was on the phone. He didn't even look up to acknowledge us or offer a simple greeting. Instead, we stood there waiting while he finished his conversation at his own pace before finally attending to us. The room itself was another disappointment. It felt very damp and had a musty, moldy smell. The bathroom had no exhaust fan, which likely contributed to the moisture problem. The bed linens and covers did not feel freshly washed or clean. Fortunately, I always travel with my own throw blanket and pillow, so I ended up using those instead. Overall, the stay was uncomfortable and the customer service fell short of what I expect from a hotel brand like Hampton Inn. I would not choose to stay here again unless there were no other available options

Great place! Newly renovated. Extremely polite and friendly staff. Place smells amazing. Rooms are…read morevery well put together. Great place to stay at. Plus the complimentary free hot breakfast and coffee are pretty good too.,

I typically do not leave reviews but because of how our situation was handled I feel it's important…read morefor people to know how a recent stay went from 6/12/26 - 6/15/26. Our stay at this place was a total disappointment. First I booked on Priceline which was easy, however our room looked nothing like what we had booked. Our room was super outdated, the walls had spill drips everywhere, mold in the shower area on the walls. Stains on the black carpet. The room of which I thought I booked was updated nice wood floors, nice updated bathroom, not what we walked into. My husband and I were waking up with new bug bites every morning but we were thinking it was chigger bites because we were outside a lot. After research it looked like they could have been bed bug bites but we couldn't find any. We were so confused. So we had our bedding changed just in case on 6/14/26. Which we asked for our room to be cleaned that day and it wasn't, when we got back at 3:30pm, I had to call down and try to get my room cleaned. Anyways, the morning of, the 15th, we got up and we found a bug on the bed and we used google lens and ChatGPT of both which said it was a bed bug. I then looked up a bunch of pictures of bed bugs and sure enough, that's what it was. My husband called down to the front desk right away and the lady came upstairs, saw it for herself, grabbed the bug after taking a picture and threw it away. She said it was disgusting and apologized and said someone would call me as we were getting ready to head out and nobody from management or owner was going to be in until 10:30 or later. A manger called me at 12pm and said all they could do was refund the early check in fee of $35 and that they checked the room there was nothing there and the picture that was taken was blurry so they couldn't tell exactly what it was. My husband has over 40 bed bug bites on him, I have a handful and thankfully my baby was sleeping in a bassinet set up and hoping she doesn't get any on the way home. They made it seem like we bottled one up and put it there on purpose over the phone. This isn't just a small inconvenience this is itchiness and pain for 1-3 weeks and we have to figure out how to clean EVERYTHING and not drag them into my house and all they did was refund us an early check in fee!?! The lady I talked to said they were going to call back and I never received a call. I waited exactly a whole week later and called back asking for a GM or owner as they promised one would call me back. The owner was there and said there are no bugs, they take it seriously and can assure me someone did call me even though I have no voicemail or missed call from them. As I was explaining things and making it known I was unhappy, I was being talked over and it was end of there day and instead of looking into some kind of compensation or solution now, they are dragging it out another day and are suppose to call me back. They did call me back and again they don't have bugs it could have gotten there many ways and not doing anything other than the early check in fee and corporate said they can't do anything either. Unacceptable and do not stay here. Spend your money else where on a place that is clean, doesn't false advertise and somewhere that will take care of you if something were to happen.

So my second experience here was not too bad; however, still some issues. I was able to check in…read moreand get a king size bed room on the 1st floor (hated climbing the stairs the first time). The room has a couch in the entry way, king sized bed (photo 9 out of 108) and a really nice looking shower in the bathroom (photo 29 out of 108). The issues I have found on my first day here is that the spray from the sink goes off to the side (room 23) and the t.v., though a big improvement to the cable package since last time (has travel channel, Discovery, etc.) has a set volume. Every time I hit the volume button, it has two options (shows icons of headphones and tv), but the increase and decrease of the volume is only shown over the headset icon. From the remote itself, I cannot cursor to the t.v. icon (which is how I think could increase the volume) and so I have to stay with a set low volume. It kind of aggravated me. Apparently, it seems like it is random. In the morning, the volume changed over to speakers. Weird. The breakfast today was great. The sausage patties were cooked well. They also have cheese omelets which makes this location unique. The only item I did not see was yogurt (which I do not usually eat anyway, but I see at other hotels). The juice dispenser has four options (orange juice, apple juice, cranberry juice, and water). I always love taking the cranberry juice if its an option. The breakfast board, that lists out the items for what will be put out for breakfast every day is a bit misleading though. They have sausage patty listed for one day and the rest they have "sausage." I thought it may have been sausage links, but I had just seen sausage patties. One might as well take the time to write the whole two words out. It would have been nice to see sausage links though to change things up.

Hotel smells like Body oder! At first thought it was something cooking in lobby but smell was on…read morethird floor too! Allot to handle! Decent location to restaurants! Only 1 ice machine on first floor. No extras at this hotel!

I loved my stay here & can't say enough good things. The pics don't do it justice. It looks &…read moresmells brand new & was clean. Staying at an apartment for the price of a hotel is wonderful, & well worth a little extra driving to the lake. Thanks to having a washer & dryer in the room, I saved the $20 I would have normally spent on coin laundry, with more convenience, & saved $200 by cooking some of our meals in the room. The only thing that stopped a five-star review (which I rarely give) is not having enough of the supplies they said they provided. We only had one wash cloth, no trash bags/kitchen rag/towel/baking pan & had to run out for tissue & paper towels. A broom & dust pan could be mounted on the closet door for easy cleanup. We still had a much better experience than we would have had in a hotel. The positives outweighed the negatives immensely, so I'd happily stay here again & again.

Great hotel in Jamestown, KY. The hotel is new, so everything is fresh and very clean. The suite is…read morelaid out like a large studio, with a kitchen, living area and bedroom all in one open area. Myself and three others comfortably stayed in one room for two nights. There is one queen bed and a pull out couch. Some of the amenities in the suite include free wifi, air conditioning (that works great), a washer and dryer (bring your own laundry detergent) and several kitchen appliances including a full size refrigerator/freezer, microwave, oven, toaster and stove. There is not a main hotel office, but prior to arriving, the hotel sends you a code to get into your room. The process was extremely easy! For the price ($125ish/night) in Jamestown, I'd definitely recommend this hotel!

This was my first experience with a bed and breakfast and I really wasn't sure what to expect. It's…read morelike staying with family but keeping to your self. I found this place months ago and my initial plans in February fell through, so on July 3rd as I planned a work related adventure in the area, I remembered this place. I called pretty much at the last minute and was welcomed by Michelle. She isn't actually onsite but met us a few miles away (not because we were lost or anything). I will admit, I'm extremely picky when it comes to hotels and resorts, so I was worried and didn't want to commit before checking it out. Michelle was extremely gracious and showed us around the entire house. It passed the test and I chose the "Lakeside" room. The room had it's own bathroom, and was immaculate. It was the only room in the inn with a private patio. When we first arrived it was loud because it overlooks the lake and it was a busy weekend. The view... why do we travel out of state when we have so much beauty within Kentucky?! The bad news: it's on the market for sale... If you have $775,000 and decide to buy this place, hit me up because I'd love to stay here again. The owner, Mr. Noble was a bit unwelcoming at first, as Michelle was showing us around. I guess that's what he pays her for anyway. As he sat in the living room, watching The History Channel on the community tv, my talkative husband got him to open up and he explained that this was Mrs. Noble's dream and she passed away five years ago. They built the 8,000 square ft home ten years ago. Breakfast was prepared by Michelle and we ate in a community setting, there was only one other couple and Mr. Noble. I don't mind the shared seating because I cruise a lot and that's the norm on a cruise. But if you don't like that, a B&B probably isn't for you. I don't think that I would've enjoyed it as much if the house were full to capacity. Check out was at 11:00 and they were expecting a full house in the 4th. The price was a bit steep, over double the rate that I was quoted in February. I think that if they were to lower the rate on non holidays and weekdays, I bet they would get more visitors. All in all, it's a great getaway with an awesome view.

This is a great B & B! It's beautifully decorated with antiques and has a fantastic view of the…read morelake. A nice quiet deck on the back that's a great place to read. Breakfast was good, too. Friendly hosts that are great at helping you find attractions or nearby restaurants. We've stayed in others, but this is one of the best.

Amazing place to visit. The falls are truly a wonder of nature. Very accessible and plenty to do…read morefor a short vacation. Lots of hiking opportunity. The pool is decent enough. Staff was friendly. We stayed in a cabin and they're alright. Some of the stuff inside is dated but seemed to be cleaned well enough for us and everything inside worked. Definitely worth checking out the falls. You will not regret it.

Cumberland Park is one of my favorite state parks to visit. We have visited twice and loved it both…read moretimes. The first visit we stayed during covid in December so it was just our group of 4 and one other couple staying in the resort. It was nice because it felt so private. We stayed in the resort rooms and we were surprised with how nice they are. Everything was clean. It was a bit small but we made it work. The second visit we stayed in their cabins and preferred it more. we got 2 bedrooms and each one had 2 beds so all of us slept comfortably. I loved that the cabin comes with a full kitchen and table so we spent our night playing board games. The park itself has so much to do. There are tons of hiking trails, horseback riding and even boat tours that take you up close to the waterfall. You have to go to the Moon bow at least once in your lifetime. It's when the moon hits the water at the right angle and you see a rainbow at night. It is a cool experience but it does get really crowded so you may want to come early. Cumberland Falls gave me unrealistic expectations for state parks because this what I feel like most state parks should be like.

Nice airport with excellent facilities. Very helpful and friendly staff assisting with all of your…read moretraveling needs.