I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Good guys who do good work and work with you to do it for a good price. One of the better…read moreexperiences in the area. Give them a try.

Needed AC maintenance. Service tech was efficient, thorough, professional and very friendly. Easy…read moreto schedule routine maintenance appointment even in the height of summer. As they installed our HVAC system 10 years ago (and are still local) we will always contact Ibbotson for all our heating and cooling needs. Great company

Honest and know what they are doing technically . They are responsive and don't overcharge customersread more

Yesterday was the hottest day of the summer and my A/C stopped working. I made a appointment with a…read moreCompany I have used for years and they wouldn't be able to come for a week. I went to Yelp, called JML, explained my A/C problem. They can within a few hours, fixed it and were reasonably priced.

Had JML come out today to fix my A/C. Tech came out within a few hours and resolved the problem. He…read moreexplained what the problem was and was able to remedy it quickly. Very happy with the tech and the overall experience. Would definitely recommend.

I recently had my 25 year old furnace and ac system replaced by Ragano. John and his team were…read moreawesome to work with especially, the attention to detail in the ductwork to make my whole house humidifier work in a tight space. They did all the work neatly in a timely manner as promised. I'm very meticulous when it comes to work being done in my home, and I'm totally satisfied with the installation that Ragano performed.

It's wonderful when you work with a contractor who you can trust, and who is professional. This was…read moredefinitely the case with Ragano. Andrea was very polite and efficient on the phone, so scheduling was a breeze. The two servicemen who came out were great. They immediately found the issue with my dryer vent, did a quick repair, and answered my questions about my furnace. The price was quite reasonable in my mind. I will be scheduling them to handle any servicing going forward. I very highly recommend!

So far two fantastic experiences. First one they spent a couple hours trying to diagnose my…read morefurnace acting up. Turns out it was my air filter being too restrictive. Tried to tune the furnace anyway to accommodate it, which was actually kind of fun to watch all the different ways it could be done. No other HVAC technician I've ever worked with before has done that. A/C maintenance went great too. First company I've ever hired that didn't try to sell me an entirely new unit just due to a faulty capacitor. Even gave me the model number of the capacitor to replace if I want to save money and do it myself (I'm reasonably handy so it's something I'd probably do). I'll be using them for as long as they give great service!

AC died in the middle of the night. They came out the next morning and said my unit was too old…read morerepair (just over 20 years old), while ripping out something from the power box and seemingly breaking a component in there. They said they could try to do a repair for about $1.3k but that they couldn't guarantee the repair would be effective because of the condenser. They then tried to sell me on their highest end heat-pump for about $24k, which was too much for our needs, since our furnace was also functional. We ended up choosing a basic AC replacement for around $9k. They were able to install the new unit two days later. However, on the day of the install, they saw some surface level rust on the furnace heat exchanger and tried to get me to replace it for an additional $4k. When I said no, they backed off and recommended a CO alarm (which we already have). It felt like I was being heavily taken advantage of because I was in a dire situation. The installation went fine, but my experience of being pressured and hard sold to during the process made it feel like I was being milked for every penny they could get out of me. Take this as a precaution to check your HVAC AC/furnace/heat pump regularly, and get multiple quotes before deciding on work. If you go with this company, they will seemingly do an effective job, but they will try their best to get as much money out of you as possible.

Had an AC failure overnight and Northwest Suburban came out first thing on a Sunday morning to…read morecorrect the issue. It was, fortunately, a minor repair, but they got here and did the work professionally and easily. I will definitely be using them again and would recommend them to others.

My air conditioning broke the day before a heat wave (naturally) and I ran a search for HVAC…read morespecialists in Buffalo Grove. Northwest Suburban Heating & Air came up on yelp with great reviews. I called at 9 am, Neil came and diagnosed the issue at 11 and by 2pm he had installed a new motor in the furnace and got my air up and running. It was easy and painless (for me) and Neil was honest about what needed to be done now and what could wait. I appreciated the honesty and terrific customer service. Thank you Neil!

Jimmy had come out to our house a handful of times. He has always been quick to find the problem,…read moreexplains what is wrong, and fast to come to a solution, Recently, I was having some AC problems, and he noticed something wrong with my furnace that was under warranty (someone else installed my furnace). He definitely could have repaired and charged me, but instead had me get it fixed under warranty, and even came back to check that it was working properly. If you need a guy to call and trust- it's Jimmy!

My heat gave out on what turned out to be the coldest morning of the year so far--not exactly ideal…read moretiming. I called iTemp in a bit of a panic, and Jimmy arrived within 30 minutes. He quickly figured out the issue, sourced a replacement part (covered under warranty), and had everything up and running in under an hour. The whole experience was impressively fast, the service was excellent, and the price was more than fair. I'd absolutely recommend iTemp!

Fast, communicative, thorough, and honest, all for a great value. Angel arrived as scheduled,…read morediagnosed the exact problem, gave the timeline for repair, and everything was done as promised. Part was replaced and heat was back on in no time. Trust the Yelp certification, Cook's will be our go-to for our HVAC needs.

Right before our last heat wave our AC went out. The owner came out that light to take a look and…read morequote us. The next day the tram came out to install a new AC and we haven't had any issues since. Don and Brian were both very knowledgeable, friendly, professional, and quick. The quality of work is worth the money; great value.

We have been using Elite HVAC since 2018 for all of our HVAC needs and cannot recommend Juan and…read morehis team highly enough. Juan is truly one of the good guys -- honest, incredibly knowledgeable, punctual and always willing to figure out the best solution rather than simply recommending the easiest or most expensive option. Our home is 120 years old, which comes with plenty of quirks and challenges, and Elite is exceptional at working with older homes. The team has helped us find thoughtful solutions that incorporate great technology and quality products while still making sense for our house. Above all, Juan operates with tremendous integrity. After working with him for nearly eight years, he is someone we completely trust and the first person we call for anything HVAC-related. Highly recommend Elite HVAC!

I just had Elite back out to service/tune up my AC unit for annual maintenance (though admittedly I…read morehaven't had it done since they installed my unit in July 2022, so it was overdue). Other companies were a bit cheaper with coupons, but Elite had a $99 special and I wanted to go with them, since they installed the unit. The first time the technician (Steve) came out, he wasn't able to do anything due to my building's roof drain being clogged and the roof was basically flooded. He sent me a video so I was able to send it to our maintenance people and have them come fix that issue. After the roof was no longer a swimming pool, Steve came back out a week later and presumably did everything that was needed -- all seems to be working well, and he answered a couple of my questions and gave me an estimate for an ambient kit in case I want to run the unit when it's below 60 degrees outside (my condo gets really hot and retains heat). Overall, great customer service, super nice people. I'll continue to use them for my AC needs.

I laughed, I cried, I got my broken AC fixed in Chicago, and made a few friends along the way. Just…read moreone actually. His name was Chris and he knows a lot about HVAC units. Great service!

Justin came by to work on the carrier systems. he arrived in a timely fashion, fixed the problem…read morequickly and without a fuss, and helped us come up with a maintenance plan to avoid future issues. great experience.