I specifically searched for a local family owned company and was not disappointed. Ask for George !…read moreCustomer service from the first phone call to the maintenance service from tech George was top notch. I have 2 AC units & having fair transparent pricing is very important to me. I highly recommend cool zone.

I had an outstanding experience working with Cool Zone Air Conditioning & Heating. Dakota, Byron,…read moreand Tyler -- the incredible "three amigos" -- went above and beyond to help me during a very stressful situation. After a severe power surge at Desert Mountain, both of my Carrier heat pumps were completely blown out. With outside temperatures reaching 104 degrees, I was in a difficult position. The Cool Zone team immediately took action. Within just three days of ordering all necessary parts, they had everything installed and fully operational. Their work was nothing short of meticulous. Every part fit together perfectly, like a carefully assembled puzzle. Their professionalism, strong work ethic, and calm, organized approach turned a potentially terrible experience into a seamless, stress-free transition. I deeply admire and appreciate the service they provided. Thank you, Cool Zone Air -- well done to the entire team! David Smith

We were beyond pleased with our experience with Larson Air Conditioning from the initial estimate…read morethrough the entire installation process. From the very beginning, their team went above and beyond to ensure we were getting the best system for our home. We had received estimates from other companies that recommended a variable-speed system, but Mark, our estimator, took the time to explain why that wouldn't actually be the best fit for our home. He walked us through how our current return air setup would limit the benefits of a variable-speed system unless we invested in additional modifications to improve airflow. Instead of trying to sell us the most expensive option, he focused on what would truly work best for our home. He answered every question we had and made sure we fully understood our options. Zack and Alonzo, our installers, were equally impressive. They were professional, communicative, and treated our home with care throughout the installation. The entire process was smooth, and it's clear that customer service and quality workmanship are priorities for Larson Air Conditioning. We highly recommend Larson Air Conditioning to anyone looking for an honest, knowledgeable, and professional HVAC company.

I had an outstanding experience with Larson Air company from start to finish. Kyle arrived on time,…read morewas professional, knowledgeable, and took the time to explain everything clearly. He quickly diagnosed the issue, which helped us come to the conclusion that it was time to replace the system before it got too hot. The pricing was fair, there were no surprise charges, and the customer service was excellent throughout the entire process. It's refreshing to work with a company that truly values honesty, quality workmanship, and customer satisfaction. I highly recommend them to anyone needing HVAC repair, maintenance or new installation. I'll definitely be using them again for any future heating and cooling needs!

A Quality performed a complete retrofit, our HVAC system last fall. We want to explore a heat pump…read moresystem which we believe is spot on for Ariz.'s Climate. After the job completion, we wrote a gloriously favorable review for the and office team who supported us throughout the process. Now nine months later, we noticed anomalies in the system's performance. The team immediately set up a service call. Aidan Divarco, their ace warranty technician, was dispatched. He was here months ago as as we have a zone system splitting the house. This adds some nuance to the overall system. And on que, Aiden came in with sleeves rolled up. He is well trained and very intuitive. That's a compelling combination. Most owners of companies would steal to find a talent like him. Without sharing all the details and many hours of discovery, he really did not find something obvious. Yet he performed many checks of the system and did a few tweaks as the backyard was heating up for one of our first warmer weeks. I cannot emphasize how much we admire his truly genuine commitment to customer care along with his dedication and talent. He never has any excuses or even challenges that he is unable to hurdle. He's like the Everready bunny, locked and loaded and ready for bear. Hands down, he is the Valleys Michael Jordan superstar warranty "technician . And a great guy to boot. A Quality HVAC is truly blessed to have him on their Team..

We live in Verrado, and used to be a customer of A/C Guys, but that business was sold to A Quality,…read moreso this was my first experience with them. And what a great experience it was! Their technician, Aiden came out, arrived on time, wore boot covers in the house, and performed a very complete and comprehensive tune up on both of our systems. They didn't try to do any upsell for unnecessary repairs, and made sure our a/c units were ready to go for the summer. I highly recommend this company for any of your HVAC or Plumbing needs. And, btw, before I retired, I spent 35 years with the Trane Company as a senior sales executive, so I know the business inside and out. These guys are the real deal!

Met with Brady, the owner to add a new ac unit on a duplex. Got several quotes from others who…read morequoted almost double and thought the job was too difficult. Even had one company say they would have to hire electrical team to come out for a separate expense. Brady looked it over, assured me he could handle everything from the crane, electrical, and all involved. They scheduled me right away and got it all done in half a day. Very professional Great pricing Very knowledgeable All in one service Highly recommended!!

Brady Garrick the owner contacted me personally after I responded to a phone solicitation for…read moreannual maintenance. I questioned what they would do and after speaking/ texting with Brady I booked an appointment. Of course they didn't show up for the appointment ! I texted Brady and he said *Let me check on the status of our tech. I'm sorry that he hasn't arrived yet or communicated that. One moment please Tech never showed or called Brady did not try to re book appointment? Probably better to use a different company in my opinion Johnnie

Outstanding service. This was my family's first Air Conditioning replacement. The Comfort Advisor…read more(Don) was able to explain everything and was even Abe to point out flaws with other companies and what they were offering. The crew who came out to the house was exceptionally respectful and helpful. They made sure to lay down mats to prevent dirt and even vacuumed after they were done with the job. They worked straight through til the end of the project. As with any Air Conditioning project, the cost is going to be high. But the benefits, the warranty, and the "extras" Sure Temp was able to work out for me was beyond expectation and made it very financially manageable in this economy. Thanks Sure Temp!!!!

A night I faced an issue with my heating system and they showed up a day after it and fixed it…read moreimmediately. I recommend them for your future HVAC issues and routine maintenance.

I called Wilson Crew Heating & Cooling when my AC wasn't working properly and another company had…read morecome out to assess and told me we needed a new unit. I really had called for a quote on a new unit since the other guy doesn't install them. Trey offered to stop by the same evening and gave assurance that he'd get it working it if he could, and the cost of any fixes would go towards a new unit if that was the route we needed to take. Trey made it out the same evening and worked in the dark to get our unit up and running. Turns out we don't need a new unit right now! Really appreciate his effort and diligence with diagnosing the issue to get it repaired and at a reasonable price. I appreciate that he's honest and didn't recommend a new unit when it's not necessary.

Had the unfortunate experience of dealing with this company and family when I first moved to…read moreArizona. I had two units down, and they came out to "fix" the problem. They demanded I paid in full, even though they needed multiple trips to the house to complete work. I protested, but they insisted. And of course, the work wasn't completed. The AC never blew lower than 76 degrees. And now 18 months after they "fixed" the problem, the same two units are not working again. What a cowinkiedink! And conveniently 6 months out of warranty on their work! I would've gotten more satisfaction if I burned the $6 grand

I love these guys! First, it was my water heater and then…read moremy airconditioning. My water heater is so pretty and they took the old one away. It is so much better. They did a wonderful job! My airconditioner went out at 5:30pm and they were here until 9:15pm at night to make sure we had air. A bunch of good guys doing good things! My hubby trusts this company 100% and that is something! Thank you for helping us! Steven and Stephanie Lilly

AVOID THIS SHOP - COMPLETE RIP-OFF AND DISHONEST OPERATION!…read more They sneak in a $99 diagnostic fee without ever mentioning it beforehand. When confronted, the woman on the phone had the audacity to flat-out lie, insisting "I already called you and explained the fee." Worse, they totally misdiagnosed my AC problem--recommended an expensive, unnecessary repair that multiple other shops later confirmed was completely wrong. Their quoted prices? Absurdly inflated--often 2-3x higher than legitimate competitors for the same (or actually correct) work. This place is predatory, unprofessional, and dishonest from start to finish. They target people in a bind who need quick AC fixes and don't know to shop around. Bottom line: DO NOT GO HERE. Get quotes from at least 3-4 other shops first. Save your money, your time, and your sanity--stay far away from these crooks. If you've been burned by them too, please share below so others can be warned!

We had an issue with our Heating/AC System, and we found Good Shepard Heating & Air. Jay Weiner…read moreanswered my call, I was impressed with his tips over the phone, who gives free help anymore?! Unfortunately, we still needed him to come run diagnostics to figure out the problem. Jay was at my home the next afternoon. Today Jay was back with the parts and repaired our Heating & AC. and NO UPSELLING!! Good Shepard Heating & Air hands down wins our business! We found Jay Weiner to be professional, respectful, focused, clean worker, friendly, personable, and he made every effort to explain what he was doing. For the first time since we moved in, our AC & Heater are both working properly!!! Jay made sure of it before he called the job completed. Thank you Jay Weiner!!!!!!!!

Can't recommend Jay with Good Shepherd Heating & Air enough. Our AC stopped blowing cold air this…read moreevening. I did a quick search on Nextdoor and saw several referrals for Jay. Gave him a call at 8 PM and he was here by 8:25. He quickly diagnosed the problem and had it fixed by 9 PM. His prices are fair, his service is fantastic. You can't go wrong by giving him a call.