This is personally not my bank I have a sister bank but can make deposits here…read more With that being said anytime and I mean anytime and every time I come I am treated so nicely! Everyone is so kind, patient and makes sure I am not needing help with any other transactions before I leave. It typically takes them longer for my deposits because it's not my bank. They still are patient! They also do events and they are loads of fun. The last one I attended had bounce houses, face painting and a balloon artist! If you're not banking with them, their service alone is phenomenal I can't imagine how much nicer you'd be treated actually banking with them!

Heather in the loan department is awesome! Quick and easy application. I've been a customer for…read moreyears and they'll continue to get my business. Very highly recommended them.

Great CU. Know what the difference is between a bank and a credit union before you open an account…read more These guys are the CU standard

My grandma has Alzheimer's and still likes to think she is independent. I was worried going into…read morethe bank was going to be a problem but Sean was amazing and settled her with ease and deserves a raise for dealing with her! I'm sure that's not the only time he has helped her out. I appreciate the whole staff for being kind to her! Thank you!

This is the best bank in town hands down. The staff always goes out of their way to help with…read moreanything you need. When you walk in it's like family atmosphere. I recommend this branch to anyone.

Consistency in my money protection has been what I have experienced…read more Sure having me bringing my walker-capable mom in to endorse a check for a death policy she took out when I was a kid was annoying. However, getting money back after my mom not paying for 5 years made trip worth the inconvenience. Getting calls from "fraud protection" when I was on vacation or when weird "over the internet" purchases are made is inconvenient, but by checking account and credit card are safe. Thank you for keeping track of my money.

I have been a Vantage Credit Union member for at least 35 years, now at Cave Springs (St.Charles)…read morefor the past 15 years. The people are wonderful and helpful. I was recently faced with needing a fast loan for a new-roof deductible. Sean Clawson twice spent over an hour helping me understand the paperwork I had received, and offered several options for the money I'd need ... AND he help calm me down. Sean also put me in touch with a Credit Union Insurance Agent to look into future homeowners insurance. I've also had several account problems in recent years with fraud and credit card hacking. Each time, VCU contacted me when they noticed suspicious activity, helped me recover money when possible, and opened new accounts for me. I have every confidence that I can depend on Vantage Credit Union to take care of me in every financial situation. Thanks to Sean and everyone at the Cave Springs VCU branch! Dianne G

First Community Credit Union was far and away the best experience I have ever had in opening a…read morebusiness account. On their website they had a list of everything that was required. Went in and dealt the very friendly and professional Mumta Molina. In less than 30 minutes I had an account open and my check deposited. US Bank, my now former bank of the last 15 years, told me they could not deposit the check or open a business account for me. I had all the proper paperwork. Bank of America made it a week process with no communication. Royal Bank and Regions just gave me a blank stare and were completely lost.

The best credit union around…read more I help a family member with their financial services and this location is absolutely incredible. It's always clean, the staff is friendly and so very helpful when I'm confused on how to do certain transactions. They are very patient. This location has services inside, drive up tellers and a drive up ATM. It is disabled accessible.

I've had a really disappointing experience with FCCU. They do a great job sending notifications…read morewhenever a charge goes through, but if something goes wrong or there's an issue with your account, suddenly there's little to no communication while fees quietly start adding up. Customer service hasn't helped either. The chat agents seem to be handling too many conversations at once -- responses take 5-7 minutes and usually end up being generic messages like, "We're looking into your history," without actually resolving anything. With how expensive gas, groceries, and everyday cost of living have become, I think people should seriously consider who they trust with their money. For some families, even $125 can make a real difference in paying bills, buying groceries, or getting through the week. In my experience, the way this situation was handled felt disconnected from the financial pressure people are already under. Overall, this has been by far the worst credit union I've used. Good communication shouldn't only happen when money is leaving your account -- it should also happen when there's a problem. Based on my experience, I wouldn't recommend banking here.

This bank is a joke. It is terribly run down, dirty, and the staff is rude. I spoke with a woman…read morenamed Kathy about getting a credit card. She walked into her office talking to herself. VERY LOUDLY. And said "I know his credit is bad, why is he wasting my time?" Because I am black? I had not given her any information yet. Please Lindell Bank do better because Miss Kathy is not giving you a good rep around here!

I've been to most Lindell Bank locations but today was my first time here. I made a deposit at the…read moredrive through. I'll be back!

The loan officers have no clue what they are doing or even the basic loan guidelines that the bank…read morerequires. What a waste of time! They cost us 3 weeks on our remodeling project. Stay away from Anthony Barrow. He will screw everything up for you since he doesn't have a clue on how to do his job. Luckily we found a credit union to fix this mess. What a joke

If you have a US Bank Mortgage or about to get one, BEWARE!!! If you should have an insurance…read moreclaim on your home they will make your life miserable if it is "over their investor limit", (meaning investors that hold the note, not me, I live in this home) which in my case is 10k. Be prepared to receive only 1/3 of whatever amount you send to them from your insurance company and you will receive this only after your have completed no less than 3 forms, your contractor has completed no less than two and you send all of this to them along with your insurance estimate and signed check. And then only after you pay them $25.00 to inspect your home the 1st time (as ther will be another inspection before they release any additional funds) which could take up to 5 days to preform, my whole job should not take 5 days. So this means that in my case after I do all of this they will be willing to release 1/6 of the total claim in a check made out to me and the contractor. This is because my insurance company already has built in protection for the mortgage companies by only paying 50% of the claim before the job starts and then they pay the remaining amount after the job is complete. Just be sure you ask about their policy regarding insurance claims to save yourself alot of trouble later.

I am writing to formally report a deeply disturbing pattern of behavior regarding the manager,…read moreElzaura, at this location. As a loyal customer of over 40 years, I am appalled to witness her continuously harass and humiliate senior and disabled customers.Instead of addressing her history of poor customer relations--which led to her transfer from the St. Charles branch due to similar complaints--this company is enabling her to target our most vulnerable community members. I urge corporate leadership to immediately pull the security footage and launch a full investigation into her conduct on July 20, 2026, at 4:45 PM. How this behavior is allowed to continue is unacceptable, and I expect a prompt explanation of the actions taken to rectify this situation.

Every time I come in the staff is super friendly, I never have to wait for more than five minutes…read moreno matter what transaction I'm doing. They are super quick with getting help and getting you in and out. The building is always very clean. The ATMs always work and there's two. There's also a drop off box. Highly recommend coming to this location for any banking needs. If this is your bank.

Opened an account with the branch manager and it was a very pleasant experience…read more She's obviously very experienced and explained all my options and bank services.

I frequently have business at the Weldon Spring branch of Central Bank. I have interacted with all…read morethe employees there, Doni Q., Nicole E., Jennifer W., Jaelynn C., and Colleen K. They are all extremely helpful and pleasant to talk to...always smiling. They are knowledgeable and great employee representatives of Central Bank. Don T.