My grandma has Alzheimer's and still likes to think she is independent. I was worried going into…read morethe bank was going to be a problem but Sean was amazing and settled her with ease and deserves a raise for dealing with her! I'm sure that's not the only time he has helped her out. I appreciate the whole staff for being kind to her! Thank you!

This is the best bank in town hands down. The staff always goes out of their way to help with…read moreanything you need. When you walk in it's like family atmosphere. I recommend this branch to anyone.

This is personally not my bank I have a sister bank but can make deposits here…read more With that being said anytime and I mean anytime and every time I come I am treated so nicely! Everyone is so kind, patient and makes sure I am not needing help with any other transactions before I leave. It typically takes them longer for my deposits because it's not my bank. They still are patient! They also do events and they are loads of fun. The last one I attended had bounce houses, face painting and a balloon artist! If you're not banking with them, their service alone is phenomenal I can't imagine how much nicer you'd be treated actually banking with them!

Heather in the loan department is awesome! Quick and easy application. I've been a customer for…read moreyears and they'll continue to get my business. Very highly recommended them.

The best credit union around…read more I help a family member with their financial services and this location is absolutely incredible. It's always clean, the staff is friendly and so very helpful when I'm confused on how to do certain transactions. They are very patient. This location has services inside, drive up tellers and a drive up ATM. It is disabled accessible.

I've had a really disappointing experience with FCCU. They do a great job sending notifications…read morewhenever a charge goes through, but if something goes wrong or there's an issue with your account, suddenly there's little to no communication while fees quietly start adding up. Customer service hasn't helped either. The chat agents seem to be handling too many conversations at once -- responses take 5-7 minutes and usually end up being generic messages like, "We're looking into your history," without actually resolving anything. With how expensive gas, groceries, and everyday cost of living have become, I think people should seriously consider who they trust with their money. For some families, even $125 can make a real difference in paying bills, buying groceries, or getting through the week. In my experience, the way this situation was handled felt disconnected from the financial pressure people are already under. Overall, this has been by far the worst credit union I've used. Good communication shouldn't only happen when money is leaving your account -- it should also happen when there's a problem. Based on my experience, I wouldn't recommend banking here.

Every time I come in the staff is super friendly, I never have to wait for more than five minutes…read moreno matter what transaction I'm doing. They are super quick with getting help and getting you in and out. The building is always very clean. The ATMs always work and there's two. There's also a drop off box. Highly recommend coming to this location for any banking needs. If this is your bank.

DON'T USE FOR BUSINESS ACCOUNTS!!! Once again, false…read moreinformation given, no accountability. I deposited a large check, asked when funds will be available (I run an event company and have to pay vendors constantly) was told the funds would be available the next day, NOW I'm told they will hold the funds for 11 days. I will be changing banks. Not worth having a business account if you can't use your money to run your business.

Just for your information the ATMs at Mid Rivers Mall Drive Bank of America are owned by a…read moredifferent entity. Here's my story August 9th I go and drive up to the ATM deposit cash over $2,000 my slip printed out with all the denominations and the date that it will be in my account which was a Tuesday the 12th my money should have been in my account that day but it did not go in and it did not show up in my bank account that I even deposited any money that freaked me out even more. The next day I went into my bank and I asked them I have my receipt that printed out from the ATM and they told me that there was nothing that is showing in my account that I deposited the money I asked them what can I do I need my money they said they cannot help me that I needed to go out to the ATM call the number on the ATM and give them my story about how my money did not go into my account I then thought wow how is it that I'm talking to ATM people I thought they were linked to the Bank of America. So when I called I was given no hope but that they have to do an investigation that might last 10 days me as an individual with two children cannot wait 10 days for the money that I earned to pay for food kids clothing school was starting very stressful time my question is how is it right for my information to go into an ATM that is not even part of Bank of America but is owned by another party whom is getting all my information and I don't even know who these people are this has really put an anchor into my life I can't pay my rent I can't buy groceries and like most people or a lot of people I live paycheck to paycheck I've been given the runaround I've called and talk to a manager whom works for the ATM and they told me that since they're not answering any of my questions the way that I want but he's going to put me on hold I couldn't believe it then had the nerve to ask me what do I need the money for and how am I going to use I am so upset how do they have the right to ask you what you need your money for and that's the deciding factor so they're still doing their investigation this started on the 12th and now I'm not going to get my money until the 26th that's what they told me this is ridiculous there has to be another way when I get my money I'm going to end my relationship with Bank of America they are awful they don't help their customer they could care less

Tellers are often friendly and efficient with any changes runs I have to do for my work and getting…read moredeposit slips. Only issues I've had was when there was some pavement work being done and it was not as convenient to make deposits but we made due.

Located near downtown Main Street in Saint Charles this location has all the regular services banks…read moreprovide with great customer service. Every time!

From the owner: First Bank in St. Charles, MO, is a full-service, family-owned bank with a variety of business,…read morefamily business, and personal banking services. Bank virtual, online, or in-person.

I have been a member of Gateway Metro Federal Credit Union for 25 years. I recently went to a car…read moredealership to purchase a new car and they use fccu which I was all for because I prefer Credit Unions over banks. It's only been 3 months I've had to make a few phone calls anytime during the week any day of the week minimum hold time is 45 minutes. The worst customer service I have ever experienced. I don't know if this Credit Union is too big for its britches but they need to get more help. No one should have to hold that long to ask a question about their loan or anything else for that matter . Refinancing my loan with my credit union which is what I should have done in the first place so very sad!

There are very helpful and pleasant staff at First Community Credit Union in St Peters. I highly…read morerecommend First Community Credit Union.

Whomever I encountered on 10/12/23 at 230 was a... how do I put it nicely... a bitch. She probably…read moreis the worse bank teller I ran across in my life and had an attitude that was sour, she almost ruined my day. All I was doing was cashing my check. THUMBS DOWN. No wonder the place was empty on a Thursday afternoon (most Americans payday)

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

So you're looking to find a bank... well look no further! You may be asking, what makes this place…read moreso special because it offers everything every other bank offers. It is the people who work there! Every time I'm there they know me by name as I walk in the door, not after seeing my account information. I've never felt rushed, and any questions I may have are answered with respect. If I ever need to move, I will dive out of my way to bank here.

From the owner: Royal Banks of Missouri is a full-service, independent community bank, locally owned and operated…read morein St. Louis, Missouri. Since 1964, we have been committed to being a trusted financial partner for the people and businesses we serve, and investing in the growth and betterment of the communities we call home. We proudly offer a full range of banking products and solutions designed to meet the needs of consumer and commercial clients alike. As a client, you'll find our personalized service second to none. Call (314) 212-1500 or visit us in St. Charles to learn how we can support you today! Lobby Hours: Mon-Thurs: 9 a.m. - 4 p.m. Fri: 9 a.m. - 5 p.m. Sat: Closed Interactive Teller Machine Hours: Mon-Fri: 8 a.m. - 7 p.m. Sat: 9 a.m. - 2 p.m.