The cleanest looking supermarket I've seen. Stater Bros is a distinctively run, employee owned…read moregrocery chain and it shows. Visited here while charging in Mojave and picked up some Hint waters that were on sale. Stater Bros is the best store in this retail complex that has some vacancies.

The store looked beautiful, nicely stocked. We received great customer service from the employees…read moreat the meat department and the cashier. The produce was fresh and all looked great. I made chicken fajitas from the chicken and veggies I bought. Delicious! 1/4/26

Fourth of July weekend we decided to head up to the cabin for some cooler weather. One important…read morestop before we head to the cabin was a quick visit to James store. Kernville was wall-to-wall people everyone enjoying the Mountains, sunshine, Kern, river, and America's 250th birthday. James store was busy as might be expected on the big holiday weekend. I headed to the meat department too many choices. I decided on 2 habanero and 2 black pepper chicken kebabs to barbecue and a 6 pack of carnation drumsticks for dessert. The store looked great decorated and fully stocked they were ready for 4 July holiday. Shelly my cashier was super, all check stands were open very little waiting. Our barbecued kebabs Saturday night were delicious seasoned perfect and the marinade just right. The drumsticks hit the spot as well. Happy birthday America

I neeeded that sandwich. Chill people. Good stuff in market I'll think of u sierra market if im…read moreever in Kernville again

I hesitate to say anything negative but the new cashier with the black hair and nose ring is the…read morerudest person I've encountered in a long while. I love this store and everything it offers but her tossing the groceries and just having a sour mood ruins it. Every other person working there is nice and personable. I go out of my way to not be in her line.

This place is so fun. I could get spend all day shopping there. They have such an interesting…read morevariety of products and the prices are really good really really good. They have specials on certain things that are an absolute steal. I would give five stars but for the security team there. There is a gentleman who sits by the door and acts like he is a bouncer. He has a suspicious scowl on his face and he follows people around and profiles them. He's always there every time I go and I don't enjoy his vibe. Get up the good work grocery outlet you are super!

It's a Small store with a lot of fresh fruits and veggie, the herbs and I love the fresh meat…read morecounter. The service is A-1, variety of things to choose from Reasonable prices

Good store but don't ever try to call them they never answer , EVER . I don't understand how a…read morebusiness doesn't answer there phones . Bad business in my books

I stopped by to see what they had in stock and received outstanding customer service from Dan. I…read morepicked up a couple of steaks and wrapped up my visit. Meat prices are quite high these days, but the quality here is top-notch. 10/3/24

Love the hand cut meat selection of items, as well as the frozen selection of seafood. Love this…read morelocal business and its owner who gives you great customer service.

Christina in service deli / hot foods section is amazing and super helpful! The fried chicken at…read morethis location is always very fresh and delicious.

what happened with all of the checkers. There was a great bunch of checkers working there always…read moretook good care of us and now they are all gone and you have people there that don't necessarily know what they're doing.

Owner is the best. He sells everything here and if he don't have it he will get it. Prices…read morereasonable as well. Lil drug activity in front but I still go there with no issues. Everything is always fresh too. I love this store.

My girlfriend calls it the "megalomart"!!! It has EVERYTHING. Beer, wine, hard booze, chips and…read moredeli, pet foods and toys, cookware, incense, statutes of Jesus, beanies, sandals and purses, home wares and garden tools, cell phones and calling cards, smoking accessories, hand tools, food and even jewelry! The clientele is something to behold as well!

Catrina is the the best employee that works at BV Market!!! She works the grill & makes phenomenal…read morefood & she also works behind the register. She's incredibly kind everytime we come in - very welcoming, polite & professional. Thank you so much for all you do!!!

Great food, massive servings but honestly ordering food from this place takes forever. Even if you…read morecall in an order they'll tell you it will be ready in 20, you come over and it'll be another 20-30 minutes of waiting again. Today we ordered and was told for our 4 items it would take 30 minutes but we ended up waiting over an hour. Smaller orders that were made after ours were ready before ours. By the 45 min mark we asked if ours was ready and they told us they were just about to start preparing it. Besides the service taking forever though the food is awesome down-home quality food. I tried the patty melt, fries and some onion rings. I loved my patty melt. They don't skimp on ingredients at all, cheesy all over, onions well grilled and plenty and the meat was nicely seasoned super tender angus beef. For 10.99, you really cannot go wrong with this combo. Unfortunately I did not get to take a photo since I was super hungry by the time we got our food. But yeah, don't come during peak mealtimes otherwise you'd be waiting forever.

I have been going to Kohnen's for decades. I am often in the Bakersfield and Tehachapi areas for…read morework, and we always stop in for a great meal when passing through on road trips. Tuesday, March 10th, we traveled to Bakersfield to pick up a vehicle I had purchased, and of course had to stop by Kohnen's. My wife and I split a Tuna and Cheddar Panini, and a loaded Turkey (we arrived too late for Sourdough!!). It is difficult to walk away without a mini-pie (try them all, but blackberry is freaking amazing!!). As always, Danelle was there with her typical congeniality and work ethic! We love her!! And I got to tell her about her doppelgänger in a restaurant in Yucaipa!! They do exist!! In summary, eat at Kohnen's!! Say hi to Danelle!

I visited Kohnen's Bakery Tehachapi yesterday with my family, and this was honestly one of the…read moreworst customer service experiences I've ever had. I only purchased two items -- one cream puff and one slice of cheesecake -- but the cashier charged my card THREE times due to repeated mistakes. Here's exactly what happened: 1) My first card (Card A) was charged $11.20. The cashier asked me if I wanted a receipt, and I said yes. Then she told me the receipt didn't come out because the transaction "didn't go through," and asked me to provide my card again. 2) I gave the same card again, and this time she charged $11.69. 3) Then again, she told me that it didn't go through, so I used a different debit card (Card B), which was charged $11.20. While sitting at the table with my family, I immediately checked my bank account and thought I had only been charged twice. I spoke to a staff member at the store and requested a refund for one of the $11.20 charges, which was processed. However, today I realized I had actually been charged three times, meaning there was still another $11.20 that needed to be refunded. So I called the bakery and asked to speak with a manager. I spoke with someone named Danielle. I calmly explained the entire situation and told her I would send all my receipts and bank transaction records by email so they could double-check and confirm everything. She said ok and gave me their email address, but it was very long, and I was concerned about making a mistake while writing it down. So I politely asked if she could text me the email address instead. Her response was extremely rude -- she said, "I'm not required to do that," and told me to just write it down myself if I had a pen and paper. Although I was already uncomfortable with her attitude, I carefully wrote it down and sent the email. However, the email bounced back as invalid, even though I had confirmed the spelling with her multiple times over the phone. When I called again, Danielle answered and said, "Ma'am," in a very dismissive tone, and told me that they had found the three charges and had already processed refunds for both $11.20 transactions. I tried to confirm which card the refund was going to, since I used two different cards, but after putting me on hold for a long time, she read off a card number that was not mine. When I told her that wasn't my card, she insisted those were the only transactions for $11.20 yesterday and told me to "check my bank in a few days" and call back if the refund doesn't show up. And, she didn't apologize for the mistake, even though they charged my cards three times and wasted a significant amount of my time. Even yesterday, when I asked for an apology, I only received one reluctantly after I pointed out that they had made a mistake -- and even then, the response was dismissive, as if I should just accept it because they were "taking care of it." The attitude throughout this entire situation was rude, unprofessional, and extremely frustrating. The cheesecake was very good. But because of this experience, I would never come back. We drove all the way from Los Angeles to Tehachapi with my family, expecting a pleasant visit, but this bakery completely ruined the day. Being charged a total of $34.09 for just two small items due to repeated errors is unacceptable. If your staff cannot properly process payments, they should not be working as cashiers. Situations like this should never happen. What's even worse is that after making multiple mistakes, there was not a single sincere apology -- only attitude, dismissiveness, and instructions for me to keep checking my bank and call back again. My time is valuable. This entire situation could have been avoided if things were handled properly from the beginning. This was an extremely unpleasant experience, and I am very disappointed. Cf) For reference, the other $16.05 receipt is for bread that my brother purchased.

Best Grocery Store I've been to in a while. The staff is…read moresuper helpful. Everyone asked if I needed any assistance. Very well stocked! I've never seen so many varieties of MCConnels ice cream in one place. The fresh baked bagel was the best I've had outside of NY. Lots of cashiers open! No wait!! Thanks!

My experience at the Vons in Big Bear Lake has been consistently disappointing, and I honestly…read moredread having to shop here. Nearly every visit has involved excessively long checkout lines, and the store always appears to be understaffed. It feels like customers' time simply isn't valued, with long waits becoming the norm instead of the exception. The customer service I've experienced has been some of the poorest I've encountered at any grocery store. I have often found employees to be dismissive, unfriendly, and unwilling to provide even basic assistance. Rather than feeling welcomed, I've frequently left feeling like customers are viewed as an inconvenience. In my experience, the management has done little to improve the situation. My interactions with the store manager have left me with the impression that customer concerns are not taken seriously. Instead of setting a positive example for the staff, I felt the overall attitude throughout the store reflected poor leadership and a lack of accountability. The condition and quality of products have also been disappointing. On one occasion, I purchased food that I believed was spoiled, which caused me to lose confidence in the store's quality control. After that experience, I found myself checking expiration dates and product freshness much more carefully before buying anything. Overall, this location feels disorganized, understaffed, and poorly managed. Grocery shopping shouldn't be a stressful experience, but that's exactly how I would describe shopping at this Vons. I sincerely hope the company invests in better staffing, improved management, and a stronger commitment to customer service and product quality, because this store falls far below the standard I expect from the Vons brand.